Ricky and James were so helpful, very responsive, super fast fix for a whole window, and came out…read moreon a weekend. The whole endeavor took an hour. Low prices and friendly, can't recommend them enough. Great guys in general.

Everything that could go wrong went wrong!…read more Ricky first of all has great people skills. I thought he was a nice guy and I wanted to give him a shot. Except when it came to having patience with me choosing my windows. Isn't that what they specialize in? I could easily set that a side, because sometimes it does take me a while to choose what I want. I really tired to give him the benefit of the doubt. So, I finally decided what windows I wanted, and he ordered them. After installing them, he ordered the wrong window. This was never fixed. We went round and round about the size and he ordered the shorter one. I have it in an email, his attention to detail isn't that great. Ok, small mistake right? But it didn't end there. He brings in young guys to install the windows and cuts everything short as they build the window frames. He rigs it. His job looked incredibly sloppy. The walls aren't load bearing, it will be hidden, so it should be fine. I'll let it go. He continues to make mistake after mistake. He cuts one of my gutters, he uses longer nails than he should have, he forgets to insulate a window, he caulks around the window leaving huge lumps and a mess. But, now a 2 day job turns into a week, and I'm not sure when the job will be done. He shows up late and then leaves early. He ends up cutting boards short, and borrowing our boards, tools, paper towels, etc. At the end he was suppose to clean up, and he left his trash in my concrete dumpster. I txt him, and he starts to argue with me. Apparently his co-worker left it in the dumpster. He tells me that he'll send a gift card to make up for the mistakes, and never does. Every little thing that could go wrong went wrong. Basically, his attention to detail is poor, his excuse after his excuse was hard to communicate with him, he wasn't reliable, he could talk the talk, but when it came to doing that work, he just couldn't do it. I would spend the money and use another company that is more reliable. Please see photos for caulking, and gaps on the boards.

Moe did handed my glass replacement quickly and flawlessly…read more With his competitive price and professionalism are awesome. I am sure to call him again whenever I need to have another glass replacement.

Glass Expert did a great job repairing a broken frosted glass cabinet door. Fast service, great…read morecommunication and a very fair price. I recommend this business 100 percent.

Glassma is always super efficient in helping me out whenever I encountered some difficulty…read moresituation! They are super fast but never compromised on the quality! I have a daycare center, first time I knew them cuz I need to change a glass door, I contacted Raze the owner and he acted very quickly, showed up at the jobsite measured the dimension of the door and ordered the door immediately. Second time I contacted Glassma due to a glass damage, as usual Raze stayed on top of it and arranged his staff immediately to helped us out. Third time I need to replace some cipher locks, Raze ordered the products for me the very next day and had his technician over to install it. Fourth time I need to change a glass to tampered glass, and ordered it for me and had it installed within three days! So helpful and so fast and so good quality! I would highly recommend Raze and his team for any emergency situation! Trust me they will take care of you, efficiently and great quality!

We got a large mirror hung above our fireplace. We got quotes from other businesses and Glassma's…read morewas the best. Installation was super quick, and staff was friendly. We've had the mirror for close to a year, and it's seriously the first thing that people notice and compliment us on whenever they walk into our home. "Oh wow, that mirror really opens up the place!"

Responsive, good communication. We had 5 window glass panels replaced by them. Crew was careful in…read moretheir work. Competitive price. Would use them again.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

This went very well for us. We had a cracked picture window. Arco Glass was responsive in getting…read moreus a quote, answering our questions and then executing on the install. During the quote, Ghanbar very patiently explained to us the difference between Low-E glass and regular clear glass and why we wanted Low-E glass even though it costs slightly more and is a little more reflective-- he was responsive to prior comments he's seen on Yelp. We will definitely use ARCO Glass again.

Very easy to work with. Ghanbar came and provided a price, then came again to repair the window…read more Old style aluminum frames from the 40's, irregular glass size. Looks new and is stronger glass now. Would definitely call him again.

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

Great job! Would definitely use them again. Eddie did the measurement and installation and was very…read moreeasy to work with and brought lots of expertise that resulted in some changes to our original plan that we are very happy with.

The price was well below multiple other installers I contacted. Most importantly, he was able to…read morecome do the work the same day I called. He was on time and did a great job, including vacuuming out the glass shards that were all over the front interior of the vehicle. Reliable, reasonably priced and professional in every aspect of the installation process.

gave a fair price quickly, and did the work that sane day. pleasant, professional, good quality…read more can definitely recommend, without hesitation.

These people show the glass like it is seamless! BEWARE!!! It is not. They put tracks and also put…read morea bar to hold the glass in place. Terrible business. They do not explain any of this!

What an amazing group of folks. Super fast and clear communication with Tatiana from the beginning…read more Immediate ordering of parts and fast install afterward. Very flexible and accomodating in scheduling. Igor, the installer, is a total professional. Very kind, efficient, and does very high quality work. We're very picky sometimes when it comes to work in our home, and he did an amazing job, even fixing a small issue on our shower wand because we had it installed in a not ideal location. Great pricing, communication, parts, install-and above all very honest and respectful. Would recommend to anyone!