We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.

My husband had consulted with Lake Washington Windows before he died last year. They took…read moremeasurements and gave him a quote. The quote given was honoured when I was ready to go forward with the installation. The windows were installed yesterday, and the crew did an amazing job. They managed to complete the whole house install in 1 day, versus 2. They were efficient, clean, and so, so kind. My initial contact was with Ireland Wood. She had initially dealt with my husband and was SO kind when she found out he had died. Summer Schertz coordinated the install, and Phillip led the install team. I cannot speak highly enough about the team at Lake Washington Windows. I love my new windows! Thank you everyone on the team.

Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

customer service is ok, though too busy and they made mistake and promised to call me back when…read morethey have an answer for me but never return the call until I call back and result in me and my exterior door contractor, interior paint contractor and exterior wall paint contractor all waiting for extra days and when I call back they said I did not give them delivery date so they are waiting for me, WTH... anyway one very funny question does all interior doors come like this? this is first time I order doors outside of homedepot, some other vendors doors are like this too? The side of the door are trimmed or cut off a layer and not primed plus lock hole is cut but no mortise is carved (they say because they don't know what is the shape of the mortise I want so that was not carved but the latch side door strike was carved though that make no sense), but the bare wood side really bothered me. I don't understand for what reason the doors are trimmed like that. Give 2 star due to price is good. otherwise 0 star

This bisdness is 2 star because they treT their employees like crap. My husband has been working…read morethere for ten years and get paid crap. He is always saving them money and has always been a yes man doing all he can to be a loyal employee. But has yet to get even a thank you.

Very happy with the work Sean did to replace the track rail on our Milgard sliding patio door. He…read morewas friendly, professional, and able to fix the problem without having to remove our door from the frame. The $470 price was reasonable, compared to the cost of replacing the door. I would definitely hire Sean again for any work on our doors.

These guys are great. Saved me replacing old doors for at least 10 times the cost. Old sticky…read moreslider that barely slid, crafty French doors to my back patio and a troublesome garage door that I fought for years. New hardware, rollers, insulation and some adjustments and I saved a ton of money and have "new" old doors. Had an issue with hardware on the Frenchie but they came right back out with new stuff at no cost and we couldn't be happier!

Spent thousands on a final product that works sporadically... from the time of completion. Cressy…read moreis not interested in ensuring final product works consistently.

Contacted this company regarding service, they never responded…read more Not a good first impression.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

WARNING TO HOMEOWNERS & SENIOR CITIZENS: Avoid Brightside Windows. They used predatory sales…read moretactics in our home and failed to provide mandatory physical copies of their cancellation forms as required by Washington State Law (RCW 63.14.154). Instead, they hid the cancellation details in an unmentioned digital link. My spouse is a stroke and brain surgery survivor, making a hidden digital link completely inaccessible. Meaning he didn't understand that he had to open the link and print the cancellation form, sign it and send it in within a 3 day window. They waited until he missed the three days and then called and threatened him with two options...either get the windows or pay a fine of 50% of the total contract. My spouse verbally canceled within 22 hours (before measurements or manufacturing even started), yet they tried to charge us a predatory 50% cancellation penalty. Thankfully, our lender (Momnt) saw through this and completely reverse-funded and closed the loan at a $0.00 balance. Now, Brightside's management team has failed to get back to us about their legal plans and refused to cancel the loan in writing while ghosting us. We have officially escalated this by filing a formal consumer protection complaint with the Washington State Attorney General's office. Do not let them into your home. By the way I was forced to give them a star in order to post this!

Snake Oil Salesmen As noted in numerous other reviews,…read moreBrightside Windows blatantly ignores and disrespects No Soliciting signs. This morning, Ryan rang my bell. I pointed to my No Soliciting sign, and he said, "I'm just Ryan from Brightside Windows, I'm not trying to sell you anything." Are you kidding me right now? I said this is soliciting and he started to walk away. I asked again which company he was with, and incredulously, he said "Andersen." He blamed a competing company after I called him on breaking the law. Do not do business with these lying snake oil salesmen. And to report a violation of soliciting in WA, here is the online complaint form for the Attorney General's Office: https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Very professional, great results. Very friendly and organized. Highly recommended…read more Arrived on time and finished on time.

Kamoska windows and doors are the company to go to if you would like a great product. Kirill and…read morehis crew did a fantastic job with the 2 doors I ordered. We couldn't be more pleased. We sincerely thank Kirill and his crew for everything. Kirill you and your team showed such professionalism and the workmanship is outstanding. You kept us very well informed on the delivery dates and the installation date. If we ever need windows or doors replaced I will definitely give you a call. We are very satisfied and pleased with the doors. Several of our friends and neighbors also commented on how they loved the doors. We would definitely recommend to all friends and family. Have a great evening.