Yelp sent my request to Roxy Glass, this review is only for their quoting process. Among all 4…read morecompanies, they were the slowest to respond, which took them overnight while all other 3 companies responded in less than 2 hours. And their response was to ask a bunch of questions such as your name, email, phone number, which for a moment I thought was a spam or phishing. Then another day later I got their email, asking dumb questions that I already stated in the project request. As a benchmark, by this time, I've already thoroughly communicated and discussed my options with all other three companies and obtained price quotes. Almost a day later, Roxy called me and left me a voice mail that they had a few questions. By this time I was totally fed up at their efficiency and process. Learn to do business on the Yelp message platform like all your competitors and respond quicker would be my advice.

Had to replace a decent sized piece of glass 58" x 47" in a commercial building and the site visit…read morewas scheduled within a couple days, estimate prepared within a couple days, glazing install scheduled a couple days later. When the installer came, they recognize that the piece of glass that they brought was not the same tent as what was existing. They came back the very next day with a identically tinted glass pane and installed it within an hour. I was very pleased with the expediency and the level of service. I'm saving this sub for future work.

Steven did a great job replacing a broken glass window in my home. They were diligent and careful…read morewhen doing the work, and proactive about scheduling and communicating timelines.

Quick and great service! Worked with me to made the project issue free. Highly recommended by…read moreFitSculpt Kickboxing @Pacifica

I remodeled my house in 2009 and had Marvin Windows installed at the back of the house, however I…read moredid not replace the windows in the front of the house as they were newer. In 2025, we decided to replace all the windows and the front door in the front of the house and wanted Marvin windows to match the front of the house. There are many window replacement companies out there that will build and install windows for you. However, we specifically wanted Marvin windows and we wanted to upgrade to the higher end Marvin windows as we had installed them in the back. Mark (the estimator) was very responsive and came out to measure and give us an estimate. We signed the contract and he said that we could expect installation in 3 months. Well, 3 months came and went and it seems our custom made windows from Marvin had some manufacturing issue and were delayed. Ok, so instead of a September installation, we were now we are expecting a December installation. It wasn't a big deal except that I had to restore my living room for Thanksgiving. This delay wasn't Window replacement Center issue, it was an issue with the Marvin manufacturing process. So, why am I giving a 5 star review. The installation was great. Oleg (sp?) was the lead installer and he did a wonderful job. My husband (a real DYI person and a perfectionist) even said that the workmanship was perfect. See attached pictures. They were here multiple days and left the rooms cleaner than when they started. Not a speck of dirt or dust was left. So, they only do new window replacement/installation. Meaning if you want a window where a wall exist, they don't do that. They don't fix existing windows (broken glass, old hardware). Mark did walk my husband through how to get a replacement part on another window were the hardware was rusted. They also don't do painting. You need to either paint it yourself on the inside or hire a painter to do this. Also, most of the installers speak very little English. We didn't find that to be an issue. If I had a question that they couldn't answer, they called Mark right away and we were able to work it out. The installers all came on time and there was even a day that I said they had to be done by 5 as we had a dinner engagement and they left when I wanted. Overall, this was a really good experience and I would hire them again to install any windows.

Great price, fast service. They took the time to make sure our new windows were up to fire code.read more

I had an excellent experience with American Home Renewal. Marc was wonderful during intake and took…read morethe time to answer all my questions about my window replacement. Keith was also great with confirming my appointment and keeping everything organized. Alex and his partner (I didn't catch his name) did an outstanding job installing my new window. They were extremely professional, skilled, and clearly know exactly what they're doing. They worked efficiently while still being very careful, making sure to cover my bed and floors to protect everything before starting. The entire job was smooth and completed in about 2 hours. Alex was also very thorough and took the time to go over instructions with me so I can keep the screen in great shape for years. He also instructed me on how to sign up for the warranty for my window. You can tell they take pride in their work--this was definitely not a rushed job. Alex even helped me put up my new blinds after removing my old ones due to mold, which was truly above and beyond. I highly recommend them, professional, reliable, and excellent work!

The AHR team recently completed a full exterior refresh of our home including new pre-construction…read morewindows, insulation, sheathing, waterproofing, siding and trim. The work was excellent, the house looks great and the cost, while on the higher end of the 5 bids I got, was fair, particularly considering the quality of the work, outstanding experience with the crews and a few small extras that they included without tacking on change orders. A few specific things I'd highlight: * Chris (principal) was great to work with and our interaction was what really sold me on going with AHR in the first place. Clear, professional, incredibly thorough and detailed on the estimate, and when talking through the scope of the project. * Keith (the PM on the job) was always in touch, great about providing updates on progress, was VERY responsive when I had questions and was great about following up after the product to make sure things were cleaned up and the debris box was picked up in a timely manner. He also handled coordination with the electrician and the city on inspections/permitting. * The crews were super nice, courteous to my family, did exceptional work and didn't leave a bunch of trash and debris all over the place (which I've often dealt with in the past with other companies) * Chris asked the crew to "give some love" to our front/back doors since the original remodel crew 7 years ago, did a crappy job hanging them and they were constantly sticking/hitting the frame. They rehung both doors at no charge and now they are so much better! * They finished 3 DAYS EARLY. When was the last time that happened on a construction project??!? Great group, across the board. Highest possible recommendation if you need remodel work done!

It's expensive to replace windows and I had reasons not to go back to three companies that I used…read morein the past 40 years. So I Yelped and requested quotes from four companies. Alexander was one of them which my neighbor recently hired to replace her windows. I met four window estimators and Alex from Alexander came across as honest, direct and trustworthy. No sales gimmicks, no rebates, and no pressure. And it turned out Alex gave me the best price. I also liked the fact that they came back without charge and fixed a frame problem that my neighbor was having with her new windows. Four months later, Rosy called to schedule an installation date for my new windows. Two days later, Jose, Carlos and two other crew showed up in two trucks on time to start the installation. The installation team worked seamlessly as a team, they first carefully covered the floor and surrounding to protect my floor and furniture. Then they went to work. From demolition, installation, to clean up, it took less than a day for six windows. They were friendly, efficient, skillful, knowledgeable and professional. Today, I look at my new Marvin windows and I couldn't be happier! Thank you, Alexander company and the entire team that work on this project! I appreciated it!

Alexander Company does an excellent job. (Not to be confused with Windows by Anderson.) They are a…read moretried and true local treasure. I've had Walter's advice for years. Not your typical salesman! He is knowledgable, honest and funny. He will give you options on how to proceed that will help you, never suggesting anything you don't need.

Shawn and team replaced a glass door in my shower that started to crack on relatively short notice…read moreand the door looks great now. Really appreciate his responsiveness and ability to help me out with this more custom replacement job at a good price.

Shawn was attentive, communicative, and fast! Full recommend…read more Because people like lists: 1) Shawn is the man! 2) great glass work at whatever size you need 3) after a few texts he got my specifications and delivered my glass to the house so I could finish my project 4) all these rave reviews ain't because he's cheap and flakey... hit up top glass for your glass needs.

So I feel I must update this review in light of the outstanding customer service and follow through…read morefrom the owner of this company. After several delays and my frustration, Tom stepped in and made sure everything was done right. He made me feel, like my business mattered, his communication was kind and understanding. It made all the difference in the world to me. This is how you treat customers correctly, and I am just thrilled with my door. Thank you so much for going the extra mile for me, and turning what was once a poor experience into a great one. I now whole heartedly recommend this company. Thank you!!!

It's rare to get excited about a contractor. In my years of home ownership, I only reached out to…read morecontractors when something broke, or if we had to do a renovation (headache). But Tom at California Shower Door is probably the most responsive, empathetic, and gracious person I've ever encountered (like, ever, not just in the world of contractors). He is absolutely unreal. We had a small project that spiraled a bit (i'll spare the details), but from beginning to end, Tom was the light that shepherded the team. Unlike other contractors, he has a large team of super responsive folks. Someone always picks up the phone. I always get email responses within hours. It gives me great confidence that whatever happens, we'll figure it out because they're always so communicative. Highly recommend CSD team for your next shower/door/glass projects.

James and Trent were very professional and very detailed and patient explaining and giving me…read moreoptions! Even found a little defect the next day on glass and no hassle came back and replaced glass! Prices very fair! Thank you guys!

A lone mighty pine cone broke through my kitchen garden window during the recent winter storm right…read moreafter Christmas where so many businesses were closed. I've contacted a few companies to see if they were available. Some of them contacted me but they never followed up. All except for James from South City Shower Door & Window. Not only James contacted me but offered to give me an estimate right away. Very professional and courteous. I hope to always contact James again for my projects again.