This is a very good company - honest, fair and their customer service is top notch. I am very…read morepleased and will be calling Barrett for all pest control needs in the future!

Given all the other high reviews, I must have had an outlier experience, but I had someone come and…read morequote pest control, primarily for bugs, last fall. The quote was outrageous, something like $2k for the year, and I was told I had termites in my crawl space. I had my boyfriend and five other contractors look for termites, all said my area was fine, and termite free, and so I'm not quite sure why the rep from this company was trying to upsell this service for a non existent problem. Based on price and misinformation, I didn't go with them. Plus the guy who came out seems a little jittery and acted strange, so... really not interested.

Owner arrived and said we were under warranty from builder as his staff did work under contract…read more Saved us some money. Will definitely call them after warranty expires.

Customer Service is extremely unprofessional and Rude. If they're this way before they service I…read morecan't imagine what kind of service they provide if I had a complaint or issue.

Brian was quick to respond to our request, clearly communicated recommendations and options for…read moreroutine pest control (a necessity for a rental in the woods). His prices are competitive and reasonable. We are very pleased with his service and will be continuing to work with him on a preventative plan. I read both of the previous reviews, to include his response to the 1-star reviewer. We had no issues, would recommend and will be continued customers of Freedom Pest Control.

this owner of this LLC with his cell phone 540-486-8279 is a ones man operation…read more he came to my house in October within a day of calling him to assist with mouse issue coming from kitchen. he was quick to respond and charge $350 for half hour of his time. he did not move the oven to check behind or checked anywhere In the kitchen. he goes around the house and sprays some foam on the deck claiming he saw hole there. he then leaves. he said I have 6 months guarantee if mouse returns and he will come back at no extra cost. few weeks later mouse back coming from under oven. called him he said his office will arrange appointment. did not happen. for a month had to deal with mouse infestation still. texted, emailed and complained on thumbtack app but he never came. after one month and a half I contracted with private pest control and $555 for great guy who ripped the kitchen apart and found holes on the wall where mice were entering from. he put metal and closed al holes. this happened oct/nov timeframe and until today not a single mouse in. this personnel is not honest nor does he do good job. I wasted $350 and he refuses to refund it back for services not rendered. beware of his services. not worth it

Wasp / Bald Faced Hornet Nest Removal/ Yellow Jacket Treatment. Upon arrival, a thorough inspection…read morewas made. A German yellow jacket nest activity was spotted right to the left side of a soffit of a bay window. The technician spoke with the occupant and advised him about the treatment as a precautionary measures. A direct treatment was made into the nest by the entry points and a broadcast treatment around the front of the house, cracks and crevices to avoid a recolonizing situation or future stinging insect nests. The technician did a thorough job. I didn't have to call the company a second time during the 45 days warranty period. Will hire again if I need to resolve a pest issue.

Very confused about cancellation. Don't notify me when sending people out. Otherwise ok. Mosquito…read moreservice seems to deminish bites.

Better Termite was very thorough during the inspection. The technician, Chris, was extremely…read morehelpful and informative--he took the time to explain what he was doing and answered all of my questions. I really appreciated his professionalism and willingness to provide detailed advice. Highly recommend!

They have been my go-to for all of the routine services that one needs while living in a city…read more Cindy has been an absolute pleasure to work with.

I absolutely love this company! It's a small family owned business that goes the extra mile for…read moretheir customers! They gave us a free estimate concerning a rodent issue. The technician spent alot of time in the home, was knowledgeable and pleasant The pricing was transparent. The office is extremely easy to work with! They have the coolest portal which, again is extremely transparent! They upload pictures of your technician and of your property and a detailed description of the work done! Absolutely incredible. When you think about the nature of their business and the fact that probably something is wrong at first to need their services, they make everything seem much better! And they continue to service you throughout the year if you want to sign up! No pressure but we'll worth the piece of mind!!!!

I do not know why there are just 2 stars for this incredibly awesome business? I had Terminix and…read morethey charged me so much money but didn't deliver when I found rodents. I asked if I had mice or rats and where are they coming from? they told me that it was a mouse because rats are 2 feet long and what I saw was a mouse even though I said it was 6 inches long. Truth! I was terrified but they took so long to come so I called Affordable Pest control and they came out fast. their technician Deandro told me "How can they say that? that's a dog at 2 feet long! it was a rat, lady. He said we will find where it's coming from before he leaves and fix the problem with traps etc. well he pulled out my stove, fridge, checked addic, laundry room, well we did find it, a torn hole in dryer hose that led outside with no covering on outside so rats, mice, just came in, partied, whenever they wanted to do so but I never ever knew it was open with tearing a big hole in the dryer hose. The problem was fixed and I also had Fernando, who works there too, a technician who was very patient and thorough. I canceled my agreement early with Terminix who never refunded my months left on agreement which was wrong and I signed on with Affordable Pest. it was so much more reasonable than Terminix too! it's been 3 years or more and I never looked back. customer service is always awesome and they jumped fast to aid my concerns. I'm very happy with their service so I do not understand this low rating, give them a try, I'm glad that I did. I know it sounds corny but when it comes to the best, I'm sticking with Affordable Pest!

PestNow has been a great provider for nearly 10 years. Treatments are effective and the techs are…read moregreat. They get to know you and the house. Quarterly visits are easy, and they come quickly if you need anything in between. Love them! (This is a repeat review - original posted under the wrong profile)

These people are RIPOFFS! If you want to spend your money for pest control, do not, repeat do not…read moreuse them! They do not do what they say they will do and they just take your money and stay at your house for like three minutes at the most! I don't understand how they stay in business

Shawn may have had personal or personnel challenges. He came…read moreback to me with a substantial refund. I believe that he made things right!

Contacted Shawn when I discovered a huge wasp nest right over an entry to my home, just as I was…read moreheading out of town. He took care of it quickly and kept me informed of its removal. I'd absolutely recommend him!

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.