Great service and the technician was superb. He took the time to explain the process and what the…read moredo. The follow up was timely and the same technician showed up which was super and I felt the continuity of the service was preserved. Good value and the offer a package deal. Well worth the call and they are veteran owned and operated. Best service requested. We had a rodent problem and the knew just how to isolate and identify the problem.

Mr. Murphy did a great job. Sprayed the upper floor of our home promptly and efficiently once I…read moretold him we were having a problem with spiders up there. Very courteous and extremely efficient in his work.

Pest Now used to have team members available to answer the phone and email. Now, I have called at…read moreleast 7 times over the last 2 weeks, emailed and have received ZERO responses. If I had known they were sold or have a new system that doesn't allow you to talk to anyone I would have never renewed. Today, I received a check in the mail that I gave to a tech. He either dropped it or mailed it in (without my permission) and it was showing our personal and confidential information. The USPS dropped it in the mailbox in a clear envelope. I've been trying to call and no one is answering. It's unacceptable. Very disappointed. The only positive thing I can say, is my regular tech for Pest Control, Steven, is great. Update - I was finally able to speak to a manager after about 40 minutes on the phone yesterday, who was very understanding, and they offered a temporary resolution. I will change the stars from a 1 to a 3 for now. I'm hoping they resolve their customer service issues as well as their accounting issues.

Outstanding Service from PEST NOW!…read more As a Realtor, I rely heavily on fast, accurate, and trustworthy partners -- and PEST NOW continues to exceed my expectations every single time. Their technicians (like David Daswell) are consistently prompt, professional, and incredibly knowledgeable. Whether it's a routine inspection or a last-minute request needed before closing, they always deliver high-quality service with a positive attitude. I also want to highlight the exceptional support provided by the Regional Manager, Bobby Johnson. Their responsiveness, attention to detail, and commitment to problem-solving make a huge difference in helping me serve my clients with confidence. It is rare to find a company that combines expertise with such genuine care for customer needs. PEST NOW has become one of my most reliable and valued partners in real estate ( I have used them for over 30+ years). I highly recommend them to anyone seeking dependable pest control services -- especially fellow real estate professionals who need accuracy, efficiency, and trust.

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

Great experience! Quick responses by text and call. Perfect communication at all steps of the…read moreprocess. We had some critter chewing through our attic into our home and Dustin at Virginia Wildlife Control talked us through likely culprits. He outlined a plan to remove this squirrel, repair the damage, and prevent further animals from entering, while being very transparent on pricing. All around highly recommend.

At the beginning of May, Dustin came out and did good preventative work, but couldn't remove a…read morestarling nest from my vents because it was a little too far back. He said he would come today, May 20th, to do a starling stopper and clear everything out. He also said he would contact me the evening beforehand to confirm a time. I contacted him May 16th to see if he could come earlier because I have bugs dropping out of the vent due to the starling nest: No response. I contacted him again on May 19th to be sure he was coming again the next day, because the situation is extremely bad: No response. It is the end of the day on May 20th, and he did not show up. He did not attempt to get back to me in anyway. I prepaid for a (small) portion of what should have been today's fix, and I now have a full blown bird mite infestation instead.

I can't say enough good things about their service. About a week ago, we saw a rat in our home and…read morecalled them first thing the next morning. They responded immediately and sent a technician out the same day, who set up traps--one of which successfully caught the rat. Unfortunately, the rat escaped the following day when they returned to retrieve the trap. However, they came back again at no additional charge, replaced the bait, and provided us with a clear plan moving forward. During that visit, they also discovered a dead rat under our refrigerator (we're not sure how long it had been there). Thanks to their responsiveness and thoroughness, we now have real peace of mind. We're very happy with their service and plan to continue using them.

If i could give a 0 star i would!!! They are horrible! They say that they will service your home…read moreevery 3 months but that doesn't happen and they will continue to charge you, monthly, even after you've canceled the service and say they have no record of you canceling. Then tell you that in order for them to officially close the account and stop the harassing calls, texts, emails, you have to pay an additional 3 months after your last service. Dont sign up with them they do not honor any part of their contract. Shady business practices, shady company.

While Jacob is a nice man, however what he charged and what he did at my home there is a…read moredisconnect. Jacob arrived and the first thing he did was to use my bathroom for #2. Then proceeds to take a look for 5 minutes in my finished basement and does nothing in terms of patching or any other solution. Doesn't bother to look again at the exact spot the snake previously was. When asked if there are the possibilities for others was summarily dismissed. He chose not to inspect the upstairs for penetration points or the attic if other snakes would be present. We proceed outside, points out a very obvious hole between the brick and a joint for the deck. Then walks around points out the possibility of entering where wires from the AC unit run, but does nothing to address. Walks around and gets "distracted" by fruit trees 50 ft away from the house and says "yeah i get distracted easy" Then proceeds to tell me to patch the hole and to call him back if anything enters. All of this in under 20 min. Went with him based on yelp reviews but did not get anywhere near value for a inspection/setup fee.

I have had squirrels in my attic for over a year and tried different ways to get rid of them--high…read morefrequency sounds, peppermint scents, strobe lights, traps. None of these methods worked. I did trap a couple of squirrels but they would always come back. Jacob and his assistant came along and in a couple of weeks trapped all the squirrels and sealed a hole near the roof with pest block and sheet metal. Jacob also installed ridge guards on the ridge vents on the roof and put a cover on the dryer vent. Jacob is a nice guy, single-owner business and a subject matter expert. Check out his YouTube videos on removing wildlife from homes. Before hiring Jacob I worked with 2 other companies and both of them never went up on the roof and after hiring one of them they really did not get rid of the squirrels because of not properly identifying the entry hole. Jacob was also the only one that actually scaled the roof to check for entry and exit points. The other company reps/specialists just walked around and went up to the attic. It's peaceful now and I don't hear any more gnawing or scurrying sounds in the attic. I would highly recommend Jacob the Master Trapper for all your wildlife removal needs!

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

This is a bit long BUT if you really want a pest control service that's been evaluated over years -…read moreREAD IT! :-) This review is wayyyy overdue. I've had this service since it opened. I primarily started with them because a veteran owns it, then kept them because of the 5 star services they have been providing me for years. My rental home had mice way back in the day, I was living there at the time and my wife was not having it and needed them gone FAST. Scratching in the walls and so on. The home is a 1959 and from what they said in VA this is expected. We have a fire pit and we kept a cord of wood close to the house and that's where they were having the time of their life - until winter that is, then they came in for warmth and food. I called SPRK and the company owner came and evaluated the property himself (not a flash in and out, he was very thorough). He easily located the places that they could enter the home and took care of them. He placed bait stations all around the outside of the home and several inside in key areas. Within 2 - 4 weeks everything was silent. No scratching, nothing in the basement running around, nadda. Happy family! Cut to years later, now it's a rental and we had some not-so-clean folks renting the house and they brought in among other things, you guess it - friggin' roaches. We lived there 9 years and NEVER had a bug besides a spider or an ant here and there. The worst part is they never said anything and we walked into this festering issue when the house was empty. I 911 called SPRK that day and the next day they came out beat the sh*t out of the problem with some great spray treatments and bait stations, hence they eradicated the problem. Since the house is a single family home AND not connected to anyone else the problem was taken care of swiftly. Had it been a row house or town home that could have posed more issues with controlling them. Now I maintain the inside monthly service and the quarterly outside rodent prevention service and everything Is great now (AGAIN). Bottom line is, if you want a PERSONAL pest service that get's the job done, hire them. If you call or email them you will get a person quite promptly. HOWEVER, If you want some huge national franchise pest company that has new people every week and could care less when or if the pest issue is corrected then these folks are not for you. Thanks SPRK!!!

AT&R was exactly what I needed! While there are many companies that offer a monthly pest service…read morefee-based service, AT&R finds the root of the issue and fixes it permanently. I wish I had called them years ago as there are no more mice in my attic. AT&R not only has high-quality expertise and I also found them professional, courteous, prompt, responsive, and reasonably-priced. I wish I could give them more than five stars!

We went on a recommendation from a friend who had a mouse/rat problem. Not only did he find the…read morelocation of them coming in, he found the dead one in the wall! So when I had a mice (plural) problem. I Was setting traps myself and I went around and sealed any holes to the house. Still was getting mice come in. I new who to call, Phil went around and found many places they were getting in and showed me evidence( mouse droppings and chew marks). I was simply amazed at all the spots he found. I would never thought to look at all the places he found. He fixed the holes for a reasonable price. I set traps and caught a bunch of them. I was mouse free for almost 5 years! Until a week ago my dog caught a mouse (yes, my dog got it). So I knew who to call! Turns out, after my roof was done they undid what Phil had done 5 years ago. Can't say enough on how great they are. He will do the work for you or tell you how to. Also a gives tons of information on how to keep mice away and off your house. Where to put traps and what traps to use. Highly recommend!