Very cute store. I've never heard of it before but saw some ladies walking in and followed…read more A very cute, on trend, ladies clothing store with shoes, accessories and tons of fashionable clothing. Prices are very reasonable at about $20-40 for a sweater and dresses for $60. Ample fitting rooms and a ton of selections. I saw several dresses I really liked. Nice addition to the shopping center here.

I love this store! I am likely teetering on the upper edge of their age demographic, but I…read moreabsolutely adore their dresses and have now bought several over the course of a few visits. The dress I'm wearing in my current profile picture (6/2025) is from there. I also bought two pairs of shorts there that are soft, holding up well, and just very cute. Prices are reasonable for the quality too. The folks working are always pleasant and will start a fitting room for you too.

For today,,, while I enjoy teens having fun and shopping together what I don't enjoy is them…read moretaking up three dressing rooms (two to a room) for over 35 minutes while there is a line 15 deep of people waiting to get into the rooms to try on clothing. Twirling, giggling, sitting in the floor, coming in and out of the rooms over and over again. I suggest the dressing bf room attendant check in on them more and gently encourage them not to sit in floor, twirls, etc while so many people are waiting. Just a suggestion to make everyone's experience nicer.

employees are young and rude. i stood at the register waiting to check out while they talked to…read moreeach other and continued their conversation for. while before even acknowledging i was there.

I'm trying to order a dress for a wedding I'm in dealing with nothing but rude and unhelpful staff…read more I went into inquire about a dress. She said it wasn't available in my size went out to my car pulled it up online and ordered it myself. I don't see why you can't hire a younger workers. I'm sick of dealing with these people who aren't efficient at their job and rude.

I had such a bizarre experience at Dillard's on Black Friday. I was there with my mom and she was…read moreprimarily the one shopping. She was searching for nice shirts. I don't know if the folks working were just bored or if it was company policy, but they followed us around like hawks for our entire visit. It was like they thought our tax brackets were too low to be shopping there. At one point, I lost track of my mom and tried to call her but apparently Dillard's is a dead zone for phone service, so I was clearly looking for her and one of the workers looked *extremely* concerned and approached me about it. We went into a dressing room to try on *three* shirts and in that time period, literally what, 3 minutes?, one of the ladies working knocked on the door to make sure we were okay. Seriously? We were going to buy all three shirts, but it turns out that none of them were on sale. A basic sweater that said "Merry" on it was going for ~$90, so I said nevermind to that one and the woman looked mildly annoyed despite still making a close to $100 sale from us. But why would a department store have no promotions whatsoever on Black Friday of all days? Really just so strange. I won't be back.

Angie was AMAZING! She was so patient and kind, making my little one's ear piercing experience a…read morebreeze. She was very thorough and did a great job explaining everything before they did it. All of the staff were very friendly. The studio was very clean. It was a great experience.

My family happened to be in the Short Pump area shopping around and we came across this location…read morefor piercings. My daughter has been mentioning for a couple months that she wanted her upper lobes pierced also known as the second holes. I as well have been thinking about it for 20 years. lol so on a whim, we made appointments for a couple hours later since we had lunch reservations first. We utilized the QR code to make our appointments. When we came back, we were about 10 minutes early. That gave us a chance to quickly look over the jewelry and choose what earrings we were going to use. The staff were all very helpful. They explained everything a few times and even went over the jewelry options. Rowan takes this very seriously from products used to those they higher and the process they do for piercings. Let me tell you a step up from the 1990s when I got my ears pierced. Our nurse Lauren was fantastic. If we wanted her to explain the process she would have. I personally was OK with no explanations. Just get the job done lol because I was nervous my daughter on the other hand she wanted to know the ins and outs and everything because she is just curious and was not nervous at all so Lauren was able to work with both of us. Overall a fantastic experience. It was about $140 for me and $130 for my daughter. We tipped as well. Your price will vary, especially on what jewelry is chosen. I would definitely recommend Rowan for piercings.

Who doesn't love Anthro. Whenever I think about Anthropologie I think about the chapter in Jessi…read moreKlein's You'll Grow Out of It on the feminine urge to love Antro. This one in Short Pump is right in the center of the mall on the the lower level. It's always beautifully designed and filled with cute goodies. I love starting at the right to adore all the home goods and then making my way through the 50% off sale items, shoes, accessories, and clothes. They have plenty of spacious fitting rooms to try things on. In Richmond you're able to visit this one in Short Pump or the one in Stony Point. Both are fabulous. I rarely need help, but the people who work here that I've interacted with at the fitting rooms or cash registers have always been sweet. There are so many gorgeous things here.

Omg.... this soft opening of the Short Pump Anthropologie was fabulous! My daughter RSVP'ed for us…read moreand I'm so glad she did! What a shindig! Anyone who has ever been to an Anthro store knows about its gorgeously designed clothes, jewelry and housewares... but the staff here for the opening was on their A game! So many greeters, cashiers, floor staff helping the excited customers. My daughter and I were the first customers and we were so geeking out about it! The food was Ah-mazing!! Skewers of grilled chicken with cilantro lime sauce, Caesar salad cups, lobster phyllo tarts, black bean sliders with mango chutney, sweet potato ham biscuits, lavender and lemon cupcakes, macarons, and a beverage bar! I might have missed something, but let's just say that I went home with a happy tummy! I purchased some adorbs black pants and a pair of tortoise shell hoops, along with some cute office folders! Our hubbies came along, had a beer, held our purchases and enjoyed watching us shop! It was a great crowd but not at all chaotic, everything was fun, smooth sailing and an absolute blast! And my hubby bought me a surprise gift... guess I'll have to wait for our anniversary to find out what it is!! Kudos to Anthro! Great event!!

Quality of products has died here. Bought a pair of earrings for a gift 2 days ago. Took earrings…read moreout of store packaging to remove price tag, and hoops are broken. Price is clearly in the packaging, not the products. Store also only offers store credit for merchandise that doesn't make it to its first wear. Customer service is horrible. Called store about my purchase and kept getting told by store associate to call back. No one seemed to care. You've been warned

I have been ordering online since Covid. I follow ethos boutique on IG. I was able to finally go…read moreinside of the boutique. Baaaby....this boutique is soo beautiful with the mannequins showcasing jewelry and clothes. It was a great experience to actually in person. The sales lady was very nice. I really love the rooms that you can try on your pieces and the uplifting statements throughout the store. Please come by the store! A wonderful selection of pieces to choose...you will not regret it!

Drove there 15 min before closing to return an item, and the doors were locked. The staff saw us at…read morethe door, turned away, and did not offer to help us.

I bought several shirts/sweaters from here few weeks ago. The alarm beeped as I left the store. I…read morewas told not to worry about it. I was then searched at express and it was determined it was the Ann Taylor bag. I had to walk around the entire mall to get to my car so I don't set alarms off. It was really upsetting. I thought I cut them all but today set the alarm off at another store. I called the store to complain and they said "mostly everyone know to cut it off". Well this was not explained at the store and I should have been called back to cut of these tags that day.i couldn't continue to shop that day. It ruined the rest of my shopping experience that day and today. I won't be shopping here until this is resolved. It is rare when I get a day off and I don't want to be dealing with this and afraid that my clothes are going to trigger the alarm.

I went in to Madewell today for the first time after hearing wonderful things about their jeans…read more I'm in the process of leveling up my wardrobe (new year, new me!) and replacing lower quality pieces with higher quality pieces. I guess it's time to be a grown up! Jeans are really funny and you can be completely different sizes depending on brand and cut. So, as much as I hate trying things on, I decided to pop in and give them a test drive. Well, people definitely aren't lying! The jeans are soft, supportive, and definitely high quality. They're thicker than some others that I have from a different brand and I really enjoyed everything about them. I was surprised to find that my normal size fit me very well. The young lady who was working today was very nice and helpful, without being overbearing. My favorite kind of employee interaction! Definitely glad I came in today and looking forward to owning my very own pair of Madewell denim in the new year!

I had a disappointing experience at this store. I selected sale items from the sale rack and was…read moreready to purchase. There was a sign that stated that all sale/clearance was additional 30% off. The sales associate told me not everything on the sale rack did not qualify for additional % off. If that is indeed the case they should remove those items and display them separately from the 30% off sale items. This is very misleading and false display of pricing.

This is such a cute store. Very on trend dresses, swimsuits, clothing and accessories…read more Friendly staff offered help and they had an ample amount of fitting rooms. I found a beautiful dress for an upcoming summer trip to Portugal I plan to wear. Prices are fair/high at $108 for a sundress.

We had such a great experience that I wanted to drop in and leave a note. I've shopped here since…read morehigh school so a hot minute and always loved when the girls were super into helping you pick out outfits just because or for an event. I come here before every big trip and always get a huge haul every time. Last few times the staff was fine but weren't jumping up to help and curating the perfect outfit for whatever you need it for. But this time, the Manager (sorry I never caught your name but w the beautiful emerald engagement ring) you were so sweet and enthused helping pick out ideas for our Portland trip. Besides the obvious amazing clothing options, that's what I always loved most about the store all these years. Y'all make it fun and super easy w the very best options. Thank you!! Also what do y'all spray that makes all the clothes smell soooo amazing?! I notice it every time when I'm packing and always forget to ask how the clothes smell so good!!

I stopped by Penelope for two reasons. 1. I needed to replace a pair of sterling silver hoops that…read moreseemed to have vanished from my collection, and 2. I was hoping to find an earlier birthday gift for a friend who was in town for the weekend. First of all, the woman helping us was very helpful and didn't mind at all that I seemed to request one tray after another for viewing a variety of pieces, not really knowing what I was looking for. I found a great pair of hoops almost immediately, which was fantastic as I'm oddly picky about hoop styles. We scoured the store and found a great necklace option though it was silver and a quick text revealed she preferred gold. While the store didn't have quite as many gold pieces as I would have liked, I did find a great pair of costume jewelry earrings to add to my gift for my friend... and the silver necklace I'd been considering for her, well, I ended up getting that for myself. By the way, they had a great selection of Pandora on sale! So I may go back soon to see if they have anything left.

This was my first time in this particular Penelope. Perhaps because of the time of year, or…read moreperhaps it's like this all the time, but the place was buzzing with activity. Customers, many men, shopping for gifts for their ladies. I didn't see anyone shopping for the clothing in the store, all jewelry customers. This is a great place to shop for a gift of jewerly for the special lady in your life -- mom, sister, wife, girlfriend... Lots of pretty things to choose from (I am loving the Bonn Bons right now) in a variety of price ranges, and all of the employees are super helpful.