Words could not express how grateful I am for this business existing. You will never find an automotive shop as honest and respectful as this place in all of Virginia. I've lived in a few different cities and this place is always where I go for work on my Lexus. They will never suggest anything unnecessary and will keep you as informed on your car as if you were there in the shop with them. The owner is always present giving reasonable prices on work. The owner even gave me a ride to work today so I didn't have to pay for an Uber. If you need your car fixed this is the place to come. read more

Logan and the Team at Logan's Import Service Emporium are the BEST! It doesn't matter what service your car needs, Logan and his Team can handle it Expertly! So the next time your car needs service, give them a call! read more

I was referred to Logan's from the Nextdoor App and I am so glad I found them. I purchased a 2008 mini cooper for my daughter and it has had quite a few issues and I still have some repairs to do to get through inspection but I appreciate them so much. They gave me a list of items to be fixed and order of importance and did a great job explaining what I need. I really like the daughter. She's very kind and helpful. And Mr. Logan does great work! read more

Great service from Logan and his shop .I will definitely be gonf back for my car needs

Great mom and pop shop. They have always been very fair with pricing and it's always been a quick turn around. I definitely recommend this repair shop. read more

Extremely honest with their repair recommendations, and took my specific situation into consideration when discussing repair options. I'd highly recommend them to anyone! read more

Even though they were pretty busy, service was quick. Took care of everything I needed. Very friendly staff at the counter.

Logan went above and beyond to make sure all issues with my car were resolved. He is committed to excellence and fantastic customer service. I am lucky I found his service. read more

Honesty, person-ability, and quality work. In a business that can be dishonest, I went to Logan worried that I had a $900 problem with my car, only to have him tell me that I had a $250 problem. Since moving to Virginia I come here for anything that is not an oil change or a state inspection (mostly because I live in Alexandria and Manassas is a bit of a hike), but my fiancee has been coming here for years with nothing but good comments. One example was a problem with her Honda Civic that the dealership told her would be $3,100 to fix. Logan found the same problem and another that the dealership did not find and fixed the car for $1,600. Most jobs are completed same-day if you call ahead to let them know you are coming. The work done here lasts and those that work here are very nice. Furthermore, they will describe problems in lay-speak so you can understand what is happening with your car even if you are not a gear-head. Logan taught (not sure if he still does) a class for people about cars so they can be educated enough to not be taken advantage of at other service shops. The building is a little hidden from the main road, so finding the place is helped by using Google Maps or a GPS. There is a lobby for you to wait while they work on your car, and though it is small, it features a television, free coffee, filtered water, and free wi-fi. Bottom Line: tucked away in a small unassuming building, is this great car doctor with excellent bedside manner. read more

We have all of our cars (3) taken care of at Logan's. Always get good service at reasonable prices . Trust them to be honest with us about what work needs to be done and what can wait. read more

Have come here for 3 or 4 significant repairs to my older cars...It is almost unbelievable to me how helpful they are. Always work hard to get my vehicle into the lineup, always do it well, always on time, and always less money than I feared. One time I had stupidly left a major problem until day before a road trip...and not that they should be expected to do so often, they worked me in, fixed a problem with the prior replacement part on warranty, and had me on the way to the beach by the next morning! Friendly, super-competent, and trustworthy. Thanks Logan. And by the way, I am not a relative, friend, or business associate...this is a legit review by a real customer who can't say enough good about them! read more

Need a quick oil change or major work , this the most honest auto repair shop on the area. Great customer service, easy early drop off and work done when promised. There prices are as competitive as any of the "chain" locations. I don't let anyone but these folks work on my three cars. read more

Logan's Import Service Emporium - Auto Repair Near Me - Manassas, Virginia

I've brought my vehicle here twice now regarding the same issue and regret it both times. There is something wrong with my vehicle's brake system. I have asked twice for a brake diagnostics check and am not sure they know how to perform one. I'll give some background history on my vehicle. I go for inspection annually like any normal person and almost every inspection I fail because of worn down brakes. So I typically do them myself but the failed inspections were going on for 2-3 years until I finally had enough and thought maybe I'm doing something wrong, and decided to take it to a mechanics. I used yelp and I found great reviews regarding Logan's Import Service Emporium. So the first time I took it into them (July 2021), I explained my situation and how my brakes were only lasting 10,000 to 15,000 miles and how I needed a brake diagnostics check. Long story short they came back to me and said yep nothing was wrong with the calipers or brake hoses and that I just needed new rotors and pads. So ya I believed them because I knew I did need new rotors and pads, but in the back of my mind I thought it was a little weird that nothing was wrong. I obviously knew I needed new rotors and brake pads but I brought my vehicle in to be inspected and to find out why my car is eating through the brake pads faster than they should be. So I got the new rotors and pads and went on my way. So fast forward about 6 months (February 2022), and my vehicle is making a squealing and grinding noise when pressing on my brakes and coming to stops. Also note that my vehicle has an abnormal amount of brake dust on my front wheels, something that has never happened until Logan's Import Emporium installed brake pads. Long story short I took it into Logan's Import Emporium for a second time for them to look at things. Well oddly enough they come back to tell me that my back hoses and calipers are bad! I find it hard to believe that they wouldn't have caught this the first time around, which was only 6 months and 9,000 miles prior to me bringing it in the second time around. So I was reluctant and very hesitant to have them proceed with repairs for the second time because a apart of me didn't want to keep shelling out money on my vehicle and also a part of me wanted a second opinion. So I explained that I didn't want the repairs to the front desk lady and she said she would call me back and "see what she could do" ??? Next thing you know I get a call back from I guess the head mechanic and he is assuring me that he wants to fix my vehicle and that this is the problem with my brake system. Now it's been about 3 weeks since my second visit and second round of repairs and sure enough my brakes are still squealing and grinding! I've seen all these great reviews about Logan's, and am sure they do good work, but personally from my experience with them, I'm a little upset and feel lied too. I personally would not recommend Logan's Import Service Emporium. read more

They are honest. They give good customer service. Logan is personable and he is easy to deal with. I hate taking my car for any repairs but I felt like they were not cheating me or overpricing their work. read more

I love this place. The mechanic my whole family has used for more than a decade recommended I take my VW Eos to Logan because it needed someone who specialized in foreign cars. They have been incredibly helpful, really reasonable, and great to deal with. It's so hard to find a mechanic you can trust - Logan is just that. read more

I recently moved to the area and I have been taken advantage of with my car. I was so grateful a coworker of mine recommended Logan and his team. She said he was honest and would take care of me. Oh how true. I've taken my car to him and he was affordable and honest. I recently had a small issue. I forgot to call Logan's first and I was told it would be $255. I called Logan hours before going to get it done and Logan had someone do it for free. He said it's just a five minute job. How thankful I am for him and his team. They are caring, honest, affordable and the best auto company I have ever found! Thank you so much. read more

I have been looking for a mechanic that I felt was honest and only did the work necessary, and I found he and his team. I spent $800 on my car for it's 120K mile check up (which included two new tires) and I honestly felt I was getting a deal. I know the other dealerships would have charged me double. For example, I needed a door handle replaced, and he did it - painted, because he had that color of spray, for 1/3 of what the dealership was going to charge. I took in one vehicle for the 90K check up. He basically said he did not see any issues, did not recommend any updates and charged me less than $75, including a tire rotation. Even the tires I bought were competitive to the other big tire locations. When he does recommend something. he details everything he does and why. He said I did not have much wear left on my rear brakes and it was getting close to time to replace them and the rotors. While I do my brakes myself, I asked him how much and was pleasantly surprised at his price AND he recommended the type of rotors and where to buy the pads if I were to do it myself. WHO DOES THAT??? I may just have him do them...... It takes a good product/service for me to recommend them to friends and family and I this is one of those places. As others have said, this is a bit difficult to find the first time but worth the effort. I hated taking my vehicle to other shops for the periodic mileage checkups as I knew they would recommend unnecessary service but now that I found him, I plan I bringing them in more often. Basically, compare this place to one of those fantastic hole-in-the-wall eateries that the locals know about with great service and food and their sales are based on word of mouth. It is not splashly and looks like a mechanics shop but the service and quality of work are second to none. read more

The best repair shop in Manassas va I have been coming here for years Mr Logan his daughter and the staff are great I recommend highly

I've been going to Logan's shop for over 30 years and four cars. He kept my Camry running smoothly for 18 years!! Honest, friendly, and a good businessman. He cares about quality and ensures his staff do good work. I can't recommend him enough. read more

The best shop I seen in a long time. Customer service is great and the quality of work is fantastic. I normally do all of my own mechanic work, but didn't have the time or space to put a new timing belt on my 2010 Outback. Logan was able to get me in and out in under a day, and was $500 less than what the dealer quoted me. Fantastic work and great attitude from all their employees. There is a reason they have been in service for over 30 years. Logan has definately earned all of my future business and I've already recommended him to friends as an honest clean and friendly shop. read more

our friend (Joe) recommended this place and it is amazing. It's an old school type mechanic. Honest and friendly. They will let you know what needs to be done and no more then that. Sort of like like stopping by an old family friend's place to get your car done! read more

The best advertisement in the world is word of mouth. A good frend referred us to Logans and it was the best advice ever ! Logan's family based business is honest, friendly, provides excellent customer service and their team is very knowledgable and trustworthy. I was made to feel at home and comfortable and I had no doubt my vehicle was in the best hands. I'll refer them anytime to anyone. These days and times, you can never be too sure of repair shops but Logans offers you the best service around for any automotive need. This is an excellent business in Manassas ! read more

I have all of my out-of-warranty servicing done here, as I live in Manassas. I believe they are honest. For one repair on an old pickup (emergency brake cable) they found a way to make a small part that would have been difficult to order. They have driven me home before when the wait would be all day and once I was able to pick my car up late into the evening. I take my older cars to him for inspections because he has a close working relationship with a nearby inspector so no surprises. Logan has told me when tires or brakes etc are getting near the need for service or replacement, ie 'you'll need this before next year's inspection', which is really helpful for budgeting. American made as well as imports. Does not take amex. read more