The waitress took too long to approach the table after we were seated. Once the order was in it took forty minutes to arrive. The food was burned yet cold. My drink was empty for most of our time here yet I didn't drink much. We had a bad experience before and the manager tried hard to make it right. We decided to give them another chance with a late lunch on Thursday. I regret that decision. Unless something drastic changes this one is on the way out. read more

Waiter was fine, he apologized more than once. Food took forever, other tables seemed to get theirs. Order 2 French onion soups, 1 as a side. I ordered a Cajun pasta, it came refrigerator cold. Wife meal was fine, just no French onion soup. Knowing you never send anything back, l just asked for a to go. Second soup never came but was taken off the bill. The food taste good when it's hot. read more

This was the second time in two weeks that I have visited this eating establishment. Both times we were seated in the bar area and were waited on by the bartender. Neither time were they busy but both times it took way too long to receive our food. Bartenders would rather visit than attend to customers, bar wasn't busy either. The first visit we waited on someone to seat use at an empty restaurant. The bartender and manager just looked at us while we waited for several minutes. The second visit we were seated at a dirt table and filthy booth, again at an empty restaurant. I'm not sure I will go back, if I do, I refuse to be seated near the bar for one of the bartenders to wait on me. They and the manager suck!!! That must be why Texas Roadhouse is so busy all the time. Poor service and staff that would rather talk than work. And a manager that just sits on his ass!! read more

This was quite possibly one of the worst steakhouses I've ever been to. The waitress was OK. Nice but slow and unprepared. My spouses 20 ounce bone in ribeye was tough and grisly. My steak was overcooked and when they.cooked a new one, it smelled old. I appreciate that. I will never go back read more

Came in for a quick lunch before heading to the airport. We sat at the bar and our server was great. We told her we were in a bit of a time crunch and she made sure the cook got our food out quickly. It was delicious! Bathrooms were clean as well. read more

I would give this place 0 stars if I could. We came in, were seated right away because there were at the most 6 tables with people at them. Ordered steaks, both medium with salads and one chicken fried steak. Salads came out, (and we still had no rolls), and by the time I salted it the food was on the table. Not cool but then one steak was well done and One was raw. Sent them back and about 15 minutes later the waitress walked out with both steaks on one plate, baked potatoes and mushrooms had disappeared and she asks us if will need another plate. I told her to take it back and we would pay only for our drinks. Went to find the manager and had to wait 5 minutes to talk to her because she was talking to another table that weren't intending to pay either. Worst Logan's I have ever been too. read more

This restaurant is racist and I will never go back my husband sent his steak back three times and was still under cooked they didn't even try to do anything about it it's like the just sent it back without cooking it my mom's shrimp was over seasoned and she couldn't even eat it the salad was horrible rolls were over cooked it like the were leftover from the night before I'm a manager and this is not how you run a restaurant highly disappointed first visit and last if I could give a no star and write this review I would horrible and racist read more

I love Logan's but this location is a disaster. Last two times I have eaten here the steak has been nothing but low quality meat full of fat you can't chew. This time we sat for 15 minutes and no one even acknowledged we were there. Told the hostess we were leaving and all she could say is, "ok". Found a Colton's on the same exit and had a pleasant experience with great food and friendly fast service. This Logan's will be out of business at this rate very soon! Shame on you Logan's. I expect better. read more

My daughter and I stopped there on the way to Little rock and had dinner. The place was not very crowded but it was Tuesday. My Daughter got the grilled chicken with grilled mushrooms, which looked great. I had an the roadhouse trio appetizer which was very good. I want to make a special call-out to Bailey our server, which was incredible and deserves special mention. I would request her again... read more

Food is always great here and the service has been great as well, even on busy nights. We went to Chili's the other night.....30-40 minute wait.....um NOPE, Bye!!! When we got thru the door we were seated right away to my surprise. The steaks & sandwiches are great. Seems it's hard to find a place nowadays that makes a traditional club. The Wild Hog Sirloin is pretty good, barbequed with a thick piece of bacon skewered through it. Endless Peanuts and Rolls of course, can't complain about that!! Overall my experiences here have been pretty good. I'll ve back for sure. read more

My food was great. My daughter's food not so great. I asked for a second cocktail and they refuse to give it to me saying that I slur my words. I normally do slur my words because I have PTSD and get anxious often. they pretty much told me I was drunk in front of my child who knew better . mind you these beverages had little to no alcohol in them anyways I was so upset that I gave them my number and if they had any questions I would give them my therapist number. I couldn't believe that they would treat me like that and in front of my child. I'm not a drunk driver by no means and have had no DWIs. Horrible horrible service. It was hard to get my waitress over there at any given point throughout the meal. read more

You expect a quality steak from a steak house and that's what you will get. Choose carefully because there are several awesome entree options at Logan's but of course the king of the crop is the steak. You get what you pay for but every one I've had is spot-on medium rare (what I asked for) perfect sear and chew. The only complaint is I want more steak for my dollar. Not that Logan's is way out of a normal price range but it is not a value I'd go to every day. Not to end on the lightest note but the service (and the new plaid shirts) are a welcome change. Always extremely pilot and deserving of a good tip. ;-) I've had the nachos, the fried cheese burger, the garlic aeole steak (limited time) the chicken sandwich and the house sirloin. I've never been disappointed. The drink selection has always been a winner with complex beers, drinkable beers and moonshine cocktails (not too expensive either) Tip: if you can order the Nutter Butter mini bucket, as a child of the 90's it will take you back to the best place in your childhood. It. Is. Phenomenal. read more

Was not happy with my visit at all. The place was not busy and it took 10 minute before anyone came to my table. Am the person that hates to send my food back because it's wrong but I was really wanting my order. After I received my order and it was wrong the waitress said " I asked you a couple minutes ago if you wanted it this way" The way the waitress explained it was not right. . She did tell me she was new at the job. I was half way finished with my dip and chips before I ever got anything to drink. I hate, hate the butt end of a loaf of bread, maybe I should have said no butt ends on my sandwich. I loved the Bryant location and same order when I tried it a couple months ago, maybe it was a bad day for Conway workers. Employees must remember to always keep it calm if a order is wrong. I still put a tip on my table really don't know about a second visit here. read more

Don't get a twelve oz ribeye. Mine was 2/3 meat 1/3 solid chunk of fat. Not marbled just a solid chunk of fat. Kitchen manager Jake Brady said all ribeyes are "fat and greasy". This guy might not need to be the kitchen manager if that's his idea of a good steak. read more

Logan's just blew it big time and lost loyal customers. My wife and I used to eat at Logan's quite frequently and the food was always awesome. After not going for about 6 months, we ate there last weekend and it was as good as ever. We just went there again today and it was absolutely terrible. The first thing we noticed was the menu changed between last weekend and today. A lot of the seafood combos Shannon normally orders were no longer on the menu and the ones which remained had gone up close to 50% in price from last week. We started with the nachos appetizer. Gross! It was nothing like it used to be. The nachos used to have melted cheese on them. Today it was a little shredded cheese and about a half a jar of nasty grocery store queso which made the nachos taste like vomit. We didn't eat more than a few bites because it was so putrid. Afterwards our Caesar salads came out... without croutons and very little dressing. Basically a bowl of lettuce. We had to ask the waitress for croutons and she acted surprised that we would want croutons on our salads. Then the main course arrived. I ordered a "Logan" 11 oz steak and baked potato and Shannon ordered a 6 oz steak with shrimp. We both ordered our steaks medium well. Mine came out medium we'll but Shannon's arrived just this side of rare. It wasn't even pink on the inside, it was still red and bleeding. She sent it back and they brought it back out in less than 5 minutes and it wasn't much improved. Still bloody but pink now instead of red. Since I was already full after only half my steak, I gave Shannon the rest of mine. When the waitress finally brought the check, it was just a receipt. No black book with the receipt and a credit/debit card holder, just a receipt. I gave her my card and she brought back just the card and receipt, still no book. We paid $70 for our lunch and it was absolute crap. Awful food combined with higher prices and bad service makes us less inclined to go back and eat there again. Actually, it's a safe bet we will not be back anytime in the immediate future. read more

The food was terrific. Our server Alyssa or Alicia (couldn't hear her name) was absolutely the best. The one drawback to this restaurant is that you cannot hear yourself think over the incredibly loud music. Had we not had friends show up and share our table we would have left. We were told the loud music was a corporate policy. Well you can tell corporate we will not be back. When you cannot have a conversation with your table mates then the music is much to loud. Turn it down! B read more

Surprised by all the one star reviews. First time visitor today at lunch. I was immediately seated and server appeared farily promptly with rolls and to take drink order. Server was efficient enough, I guess, but not personable at all. He just sort of grunted his words with a blank expression on his face. Anyway, wanted to try a couple of things since I had never been here before. Got the nachos appetizer $7.99. It was a large portion, basic nachos supreme you can get anywhere......pretty good but not spectacular. Also got the baby back rib basket for $8.99. It only came with three (3) ribs and a small hand full of fries. I loved the ribs though. Very meaty, just falling of the bone but not over-cooked, great flavor. Although I've had better meals before, I wouldn't hesitate to return and try some more items, particularly one of their steaks. I left satisfied. read more

Bugs in the window sill, sticky tables, greasy finger prints on the plexiglass, front of house are all nose poking. Felt uncomfortable watching the place get over packed so got my food to go and server forgot napkins and flatware. Had to eat with my fingers. Called the manager and told her about the bugs and covid fails. Dont eat there or get covid your choice read more

The steaks are horrible, over cooked twice when my husband ordered a medium rare $22 filet mignon he got a ribeye that was rare, so he sent it back to the kitchen, when they brought out the steak was over cooked, the manager came by, the kitchen cooked him a new steak, when they came out, was still over cooked and tasted like bleu cheese and funky, smelled like an old steak. It had a weird after taste and also the water tasted funky too. Right after we got home his stomach felt sick and also for the next day. Never coming back again. Service is alright but the cook needs to be retrained and also please don't use old steaks! read more

First and last time at this place. The only good thing was the yeast rolls, which were out of this world. The shrimp was cold and the service was possibly the sloooowest EVER. read more

Worst waitress I have ever had! She was always giving us dirty looks like she was so annoyed she had to do her job. She was too busy talking to do her job. She then came over to our table, took our menus away from us and just left. She eventually came back to take our order. And then she completely forgot about my salad. I had to ask her where it was. Also, she had disgusting glitter all over her face. The manager here is also the worst manager I've ever seen. Clearly the staff are running the place and doing whatever they want. Absolutely appalled with this place. I'll never be back. read more

Great food and service! Steaks cooked perfect. Very tasty. Roasted vegetables and sweet potato went perfect with steak. Definitely coming back for more! Best of all no MSG. (I asked the management) read more

Well, if you're looking to order a steak well-done & specifically ask for no red, pink, or bloody juice-take a pass on this place. Sent it back to be cooked and after 10 or 15 mins they brought it back maybe 5% less red, and yes I mean red, definitely nothing my stomach can handle. Very disappointing to say the least. My mom ordered the same thing I had and got the same result. My BF ordered a steak medium well and it came out bright red and bloody. Ruined our appetites to say the least. read more

Really great service! The hostess was really nice and our waiter, while very quiet, was awesome. The food was good & the real rolls were so fresh we had to wait for them to cool. Again. The food was good; the five stars def goes to the service! read more

Been here twice had great food great service Jim at the bar was very helpful and very Hospitality oriented.

I decided earlier in the week to take my lovely lady on a date. Up the street from my lair was this quaint little steak house. As we walked in I felt as if I was walking into a wannabe Lone star. We were quickly seated and a very friendly waitress served us. But as most people know a wait staff patron who doesn't"t write your order down is either really good at their job or attempting to impress you for a better tip. To start off we ordered the potato skins which I heard were very tasty, and I was feeling the need to satisfy my protein crave with a steak. I ordered their porterhouse and my lovely lady sitting across from me ordered the 1/2 rack of ribs. We were served our salads and the skins were no where to be found. The en tree's came and the steak was bland!?! This being a steakhouse you couldn't possibly fathom a steak being bland. In attempt to salvage an already bad impression I tried my Love's ribs. My heart sunk as my attempt of salvage was shot down without remorse. As our dining experience came to an end our waitress brings us a basket of rolls. Out of curiosity I ask what they were for since neither one of us ordered it, and the waitress says, "oh, these were supposed to come with your drinks, but I had forgotten to bring them." My appetite was gone and neither one of us wanted to-go boxes. I paid my meal and walked to my car with my heart sunk. My protein craving pitifully filled and the potato skins forever missing from my deserving taste buds. I don't think I'll be visiting Logan's for quite some time but when I do I hope I will be able to update my review with better thoughts and rating. A attempt at a romantic night was lost to a terrible dinner. My dear Logan's I wish you adieu.... read more

Food was horrible and 4 of 5 of us got sick within 2 hours of eating at this place. It was so bad that we filed a complaint with the health dept. I had to send plates back because they were dirty, order was wrong and server was terrible. By far one of the worst places I have ever been to and I have been at several Logans around the country. I will never step foot in this one again. I also noticed that they have little to no customers. I think it's just a matter of time before they go out of business which serves them right for providing terrible food and horrible service. read more

It's good food but this time I felt like I got food poisoning from them. All the times before this time I never had food poisoning from them. I hate they have the peanuts on the table and it seem like they never chance them out for fresh ones. read more

This was the best! Excellent service and food! I got the steak tips with grilled veggies and baked potato. Cooked perfectly and great flavor! I also tried the electric lemonade, which was awesome! My husband got the pulled pork plate and he loved it! Definitely will eat there again. read more

My father just took me to Logan's Roadhouse and the service and food is amazing and way better than most restaurants. You should really try out there food! read more

My husband and I hadn't been to this particular Logan's, so we stopped in for lunch. Awful, in a word. Our server never, once smiled and had zero personality. I ordered a chicken fried steak, and got a chicken fried chicken. It comes with two sides, never got the 2nd (salad). Our server didn't seem interested in making it right, AT ALL. No apology. No name on her uniform. Nothing. We will not be back. read more

Five stars just for the rolls! What the heck are those things made of? Crack??? They are so fluffy and yummy!!!

Maybe I was so disappointed because I expected Texas Roadhouse! The food was bland and the service was not something to be grateful for....they could easily transform this place into a Texas Roadhouse, it already has the look...just not the food. read more

Reviews on this place are accurate. Went to dinner tonight with a group of friends. Ordered the Logan's Special Sirloin or whatever it's called. Ordered it medium rare and it came out rare. Informed the waitress it was very rare. She said "well, that's how OUR medium rare steaks are cooked. How would YOU like it cooked?!" i said "medium rare, like most places do it?" the steak ended up having to be cooked 3 separate times. The second time the steak came out beyond well done and looked like a hamburger patty (see picture) At one point she literally told one of the people in our group "oh I'm surprised if YOU have any friends". Another person in our group had chicken tenders that were very hard and dry. The waitress then said she was leaving and another waitress would be taking over our table. When we were ready for our checks, the new waitress said the previous waitress did not bother to tell her who had ordered what so all 8 of us had to explain what we ordered,from beers, to sodas, to apps, and entrees. When we received our checks, the new waitress had added items from ine persons check onto other checks. While leaving, we saw our 1st waitress still in the restaurant helping other tables. Worst service any of us have ever experienced in a restaurant. read more

Logan's Roadhouse - Logans "medium rare" steak that had to be sent back 3 times. First & 3rd time the steak was cooked "blue". 2nd time, I got this - Steakhouses Near Me - Conway, Arkansas

I've only been once with my parents. Haven't gone back because they're too pricey for not a great meal. Not enough food for what we paid. Plus half our dishes were cold when they were brought out. I didn't like the taste of the shrimp. Shame since it always smells good when driving by! read more

I'm quite surprised at the negative reviews here. If I have a complaint, it would be the music is too loud for my tastes, but I'm sixty and always have people with me even older. We are always met at the door by at least one employee who is cheerful and courteous. We never have a problem with service here. If something isn't as we want it, it's made right immediately, but is rare to occur. Their food is excellent and they have one of best dinner salads in Conway with fresh ingredients and variety of vegetables. The baked sweet potato is delicious. As a frequent consumer of their fare, at this location, I think the negative reviews are either overdone or that we are only hearing from a few grumblers who can never be pleased regardless the service. read more

Three of us sat at a bar table at 1pm Sunday. Service was good. The kitchen was slow. We did not order appetizers or dessert. My wife's steak was appropriately medium and tasted good. I ordered pork chops which were overcooked dry and basically inedible. Our dinners were preceded by two caesar salads that were absent of caesar dressing. Literally romaine, parmesan shavings and croutons. Great rolls. Cool atmosphere. We walked out of the restaurant at 2pm. I would not recommend. read more

After lunch so it wasn't busy but took 10 mins to get drinks then 45 mins to get food and then it was wrong and overcooked. Manager did knock 25% off but was not impressed. They were apologetic but did not seem to concerned. read more

My steak was over cooked and had no flavor, my 7 year old's ribs tasted like charcoal, and my husband's steak had so much grissel it was hard to eat. We will never go back. Colton's is waaaaay better!! read more

It only gets one star because there isn't a no star option. My bone in ribeye had two little pieces of bone chip and look like it had been dropped from 30,000 feet onto the pavement it had so many tendons in it it was completely in edible. And incredibly salty. I should've known it was going to be bad going that was already A1 steak sauce on the table read more