In the spur of the moment, my fiancé and I decided to have a date night. After searching for just the right place to grab a bite to eat we found ourselves at Logan's roadhouse. The food was delicious, desert was very pleasing as well. Amazing service also. Shout out to the awesome waitress Lauren. We will definitely be back. read more

Omg. The best service and meal. Our server Mallori was so positive and professional that I began to wonder why we haven't been regulars. We both had the Logan's sirloin. Mallori repeated our order and confirmed our steak temperatures with a quick description. When she brought our steaks she had us confirm it was cooked correctly. Omg. The steak was the best in this type of establishment we have had. So we will definitely be back and share our experience with everyone we know. read more

Logan's Roadhouse - Steak and baked potato - Steakhouses Near Me - Conway, Arkansas

Stopped in with average expectations but the Conway Logans actually did not even meet average. Service was ok, zucchini fries were soaking in grease but came out really fast. The entree (Salmon) was severely over cooked it took from 2:18 to 3:25 for the food to arrive. The order was missing what the menu implied and when the manager was called over he had no solution, one even better was his boss was sitting at the bar and he never stopped shoving food in his face to address the issue. So I threw them a twenty for the grease fries and drinks and said see ya. Lesson learned ... go to Mikes it's worth the extra money. read more

I am most definitely giving it a one only because the server was nice.We usually love going to Logan's for their quality of Steak and Prime Rib, last night it was just off. We didn't get all of our food at the same time. And the order was incomplete. My husband ordered the platter with chicken, sausage, fried shrimp and fries...It was so nasty, it was very dry, not to mention we had to ask for the sauce, WHICH IN THE PAST IT WAS MADE WITH IT, and also it's also shows it glazed on the menu. I ordered the Prime Rib, it was room temp and tough. My potato and salad was brought to me 5 minutes after my food arrived. I am not sure what the problem was, but for a $90.00 tab that's completely unacceptable. I can honestly say we will not be going back to Logan's in Conway EVER! read more

We visited the Conway location this afternoon. Our server was great, very attentive. My husband ordered the NY Strip, I ordered the Cedar-plank Salmon.. Great at first, but a third of the way in, it was uncooked. I managed to great a bit more from the other end, and gave up. Our server came by and agreed, said she would speak to her manager. Now, they did take the price of the meal off, but the manager never came by, even after the server asked again. It seems a small thing, but knowing a bit about customer service and management, I was very disappointed. I'm raring this visit at two stars, one off for the kitchen and two off for the manager who wouldn't take two minutes to stop by our table. Bad form. read more

Just so mediocre and not worth while. Food was below average, they were out of at least 3 things we ordered, and didn't even get a waitress until we flagged one down. Extremely rude bartender. Got told to leave after we ordered drinks from another waitress. Not impressed. read more

If i can give this place a negative rating I would. Were so rude and inconsiderate, false advertisements, go and ask manager something about whats on the menu and he goes, "i'm a new manager and i haven't really looked on the menu." The worst customer service and restaurant i have ever been too and will NEVER GO BACK. read more

Nine of us decided to eat at Logan's Roadhouse for Grandson's b-day dinner Thurs 9-13-12 We were seated at a big round table where we could see each other and talk. Our server, Justin, did an excellent job. The steaks (cooked to perfection), seafood, and all of the food was excellent, We saved $23 on coupons that we received in mail/newspaper. One the other tables had a b-day person also and the b-day person was given a "shout-out" birthday wish. My grandson told us that if we mentioned his b-day he woud leave. So, we honored his request. A great memory for us. read more

Will never go back. Seated promptly, then everything went south. Our orders were mixed up. We asked repeatedly about our food, starting at one hour from time of ordering. At an hour and a half, in a not even half full restaurant, we finally got our cold food. Really? Why didn't they just bring it when it was hot? Manager didn't seem too concerned. At this rate, she won't have to be concerned with her job much longer. I don't see them getting any repeat business. They sure won't get mine. read more

Not as good as other Logans I have been to. Slow service and mediocre food.

This was our first visit to Logan's Roadhouse in Conway. I must be honest and say that the two catfish fillets and fries were too small. I was expecting bigger fillets. Other than that, the service and atmosphere were great. read more

Started off well, but after our food came it was down hill. My husband asked for steak sauce, cocktail sauce, tea and rolls, we almost had our meal finished and he was still waiting. No waitress to be found. Had to ask for a manager and finally got her to bring us this so he could eat. Steak fine got cold. My steak was not good, too much fat and no flavor. read more

THE WORST SERVICE!!!!! I had a large party granted, but it took us an hour to get even seated, and then after that it took them 23 minutes on the dot to even take our drink order!!!! Will never eat here again!!!! I have ate at one in little rock, hot springs, and Kansas City, and they were great, but the management and lack of care has made this establishment into a hellish restaurant that is completely awful with customer care!!! read more

I absolutely love this Logan's! From the girl that sat us at our booth to the manager that came and checked on our party, it was amazing. The steak was grilled to perfection and the salad was extra crunchy. I'm a regular that enjoys the company of Logan's faculty. I have never had a problem with the staff at all. read more

8 in our party were treated like royalty. Many staff pitched in to help serve us! And they were all so nice! The restroom and everything looked clean. The food was tasty. And they let us share coupons, which is unheard of. Their free warm/buttery rolls were so good. The hamburger and fries looked big like the picture below. Everything was perfect. read more

A great place to eat! Hostess was amazing, was greeted and seated immediately. The server was very attentative and helpful in helping us decide what menu items to choose and let us know of their specials going on. Food was great and had so much that had to take alot of it to go and made another meal out of it. Great food and lots of it for a really great price. Staff was all excellent and manager even stopped by to make sure everything was to our satisfaction. Definately will dine there again on my next visit to the area. read more

I thought the food and service was wonderful. Not sure who gave just one star rating but I don't agree. Our family had a great time and will return the next time we're in Conway. read more

I've been here a few times and never had a bad experience. It is a chain restaurant, but still has decent food. I really like their burgers, and their flavored iced teas are excellent. read more

Recently I ate at this Roadhouse and can honestly say they have a problem. I have eaten at this location many times and have noticed a steady decline in quality of food and service. My most recent meal will have me thinking twice about returning. First, service was terrible. Our server acted as if they were overwhelmed even though it was not a busy time. My wife's steak as well as my ribs were both overcooked. Oddly enough my baked sweet potato was under cooked. Must say they have the best salad in Conway but this is a steak house. After reading the reviews there is a common theme. The help. We have always noticed the large turnover. When you find a server you like they are gone in a few months. Couldn't say about the cooks but if there is a stability problem with help I am sure it is not just the servers. Need to look at your management. Roadhouse is not a fast food restaurant and for the price you should expect better. read more

we had our first experience with LOGAN"S ROADHOUSE this weekend...our server (Justin) was wonderful. He obviously had other obligations, but not once did he fail to be polite at our table.I too have been part of the reataurant business and know how hard it can be to stay focused on every customer and not come unfrazzled. The food got to us in a timely maner, and was very good. Will we be going back? You bet...and I will tell friends about our experience as well.... read more

My son and I really love this place. The steaks are great. If you like seafood their lobster tails grill are really good. The price is reasonable. Everyone is very nice and gives good service. read more

Previous visits were good, however over the past year the quality of food and service has deteriorated, The last visit, the steaks were not of the quality as previous, the service was not so friendly. My last time at this Logans.. If there was a Texas Roadhouse near, Logans would have to improve on food quality and service or close there doors read more

I went to Logan's with my family (including children) early on a Monday evening. Three of us ordered steaks, two medium rare, and one medium well. One was just slightly more done than medium rare, but still perfectly acceptable. Another of the Medium rares was more like medium. I think part of the problem with that one was the steak was thinner in places, and those places were medium and tougher than we like our steakes. Our guest who had ordered medium well reported that his was more like well done. The place was doing good business that night, but they weren't overly busy. One would have expected prompt service under those circumstances, but the wait staff, who were attentive at first, trailed off toward the end. They let my water glass go dry (I wasn't drinking it very fast). We had asked for a different sauce for an appetizer, and the waitress promised it to us, then forgot about it. Seemed like a long time before she was around and we could flag her down again for it. Also, we came in during happy hour, and she made no mention of it until we brought it up. She then proceeded to recommend an expensive appetizer that wasn't on the happy hour list. When I got the bill and asked about the happy hour price, she did apologize and explained that it wasn't on the happy hour list, but no adjustments were made to our bill, even on the appetizer that was on the $3 list. Also, our appetizers came out a little after our steaks. Overall, we might go back or we might not. We also went to a different chain "roadhouse grill" recently, and I think the steak I got here had less grissle than at the other place, and it did have good flavor here. The selection of sides here seemed more flexible than at the other place. I'm trying to go low carb for my diabetes, and successfully received a very low carb meal, and the only thing I sacrificed was that I didn't get to partake in the dinner rolls. However, I left feeling that all things considered we might be better off buying steaks and grilling them myself next time. read more

The service was horrible , here we go , it's lunchtime and my wife and I have 1 hr to eat , we get seated , Cristin our server shows up and you can tell right away she has a bad attitude , we get our drink in no time , we just started looking at the menu and she asks if we're ready and I politely said " no give us about 5 min ." 15 min later her buddy happens to walk by and ask if we need anything I said yes we're set to order and apparently Ms. C forgot us . she takes our order , comes back 10 min later and Ms. C shows up at the same time , finds out we ordered and the attitude just got worse , it took 45 min later to get our food , meanwhile she was in the back with her friends looking at us and making comments and joking , they were deliberately being rude . When you hire a bunch of immature "kids" to be servers you're taking a big chance , and by reading the reviews on this restaraunt , it won't be long till it's boarded up , I really hope the managers are paying attention , we wont' back and will discourage anyone from eating there . read more

This steakhouse has been on our go to list since just after it opened. NO MORE. It started with Haley the "HOST" when we asked to sit at a table on the south side of the dining area she said NO we do not have any servers in that area. There we at least 2 tables/booths with patrons there. NO server for those guests. Then I asked if Haley our preferred server was working and she told me that there are 4 haleys that work there and she was the only one working there today. SHE stuck 4 fingers in my face to show her point. Then she headed toward the HIGH tables in the bar area. I told her NO WAY. She really got mad then. She said "Just where do you want to sit? " I pointed to a table against the wall and she again said there was no server there. I told her to get one. There were at least 5 servers wandering around so she went to one and starting complaining to her about me. When we finally go our server Tiffany all started going better. She did a great job and the food was good BUT not as good as it used to be. SORRY Logan's but two more former weekly customers are gone. The competition just got us for customers. read more