I have gone back 2 times since my initial review. Still wonderful. Still wide selection with…read morethoughtful delivery.

I was in six days ago today. It took about twenty minutes for anyone to approach me to see if I…read moreneeded help. That was a bit odd as there was only one other person in the warehouse. I informed the sales woman who eventually approached me that I was interested in a particular office desk and cabinet set and asked for a quote. I got the feeling that she was not very interested in my business, but I figured it was all in my head. She then took my email and phone number.......and that's the last I heard from her. No call, no email.......no communication. I went back today to see if there was another salesperson I can speak to, unfortunately they were closed.....it was Saturday. Is it normal to wait so long for a quote? I hate that I have to write this review, but something about the sales woman's approach towards me rubbed me the wrong way. It might just be in my head, but if six days have passed and no one has contacted me to follow up.....is it really just in my head?

If we we could review with no stars I would. We have been waiting for our new equipment since…read moreDecember. It's May. We wanted to cancel our services because of not using their service because we never received the new equipment. When we were told we needed new equipment they had us sign an agreement for the Equipment. You know the equipment we never received. When we called today we finally had enough and asked to cancel our service. Evidently we would have to pay $300 to cancel our service because we signed that agreement for the equipment, that we cant use, because it never was sent to us..... Do not go with these guys. If you only send out a small amount of mail a week its cheaper just to get stamps.

FP provide a PostBase (Insight) / EP030470 for use. The machine stopped working after 7 months…read more Technical support failed to come up with a solution after two long trouble shooting phone calls, so FP determined that the machine needed to be replaced. The company failed to send a replacement for 3 months and has continued to charge monthly fees despite their equipment being non-functional. Each follow up call was at least a 30 minute fiasco with each department / agent blaming the other departments / agents for the issues. I would highly recommend finding a different company to work with.

Store not open when it is supposed to be. Finally after standing outside several minutes, someone…read morecomes to say they're closed.

Second trip to this location. Place an order online. Easy in and out. Store is organized and well…read morestocked!

plan and simple just go somewhere else save yourself the headache.read more

We initially talked to the owner and his daughter promptly reached out and worked within my $5,000…read morebudget to select gorgeous pre owned traditional furniture for my law office. Everything I got is top quality at a price within reach. People get a good first impression from the furniture and I couldn't be more pleased with it. The installers were really great and the senior one had worked there for several decades, that alone tells me that this is a good company both to work for and do business with. The installer told me the story of the first time he had installed my furniture when they sold it to the original owner, and about when he refinished it when the company let the owner trade it in. Amazing. I literally searched all over Northern Illinois and Southern Wisconsin to try to find used traditional furniture and this company was the only one with any real choices in furniture. If I ever expand my office space, Second Systems will be my first call for more furniture.

From the owner: Second Systems, Inc. designs commercial office interiors on a used and or new basis. We are a…read morefull-service dealer from the initial consultation trough installation completion.

Overall, a very good experience here. This store has just about any office supply you could need…read more They also have a Clearance section in the back. They even have office chairs, which they will assemble for a fee. They have a Copy/Print Center, which I have not used. The service is friendly. This does not even count as a complaint, but the store has a very "messy" feel to it. There are too many displays of varying heights. It is not unclean, it just feels like it could use some straightening up.

Absolutely fantastic customer service from Alivia - she was very knowledgeable about products and…read moreso so so helpful!!!

They were very courteous & extremely helpful. They packed my items carefully & provided answers to…read moreall my questions.

ICKY POO !! Bought a $25.00 UPS card (apparently from previous licensee) of Polk Street location)…read moreWhen I tried to use it there to make some copies, was told that they don't honor this card. AN UPS CARD AT AN UPS STORE !!! Contacted UPS HQ in California and explained my problem. They said they would refer problem to a regional manager in Chicago. And that is the last I heard. Great company. Next shipment will be via FEDEX !!