Lois always provides great service and excellent customer care! I have always had very professional service and will continue to go to Lois for all my car care. read more

Our new go to shop! Super quick response time with an estimate, and then got us in and out the next day. Explained everything thoroughly, and did what needed to be done promptly. Super happy with the service all the way around, and are very glad we were recommended to go here. read more

Called at 10:30am on a Saturday. They helped me figure out what tires I needed over the phone (I had no idea) and gave me the price. Told me the tires were in stock and they take walk-ins. I stopped in at 11 and left with 4 new tires on my vehicle at 11:30. They made the whole thing very easy and fast. read more

I've been to this tire shop in the past to buy a set of four tires for my car. decided my tires needed replacing again on my newest vehicle. The selection is above average, and there isn't a lot of high pressure sales tactics. I found that refreshing. Anyway, they will "bend over backwards" to give you the best deal possible, and make sure you know about current rebates being offered for each tire brand. The shop also does minor repairs on your vehicle, such as brakes, shocks, wipers, etc. walk-ins are not guaranteed immediate service at this time. If you would like to make an appointment, they can get you in at a reasonable time. read more

Kasey is incredible! So much patience, professionalism - I would definitely recommend. I was in a bind and needed a hubcap replaced and he made it happen within 24 hours and even rotated my tires for me along the way. Grateful for such quality service! read more

I only give these Scam artists one star because I HAVE TO in order to write a review!!!!!! The workers took advantage of my 18 year old boy saying he needed all this work done that he got done professionally only 3 months ago! These parts still had tags on them and said they needed to be replaced! Sooooo disappointed because I like to go here for my tires. But BAAAAD business for repairs!!!!! He ended up saving OVER $1000 taking it elsewhere! BEWARE! read more

I decided to come here this morning on a whim because I needed an oil change. I have been here years ago, before I moved away. No complaints. The man that serviced me was very polite and professional, taking the time to talk to me about antifreeze (we just moved back from the South) and tire pressure during winter. The facility was clean and they had adequate seating. Took about 30 min for the change. They will continue to get our service! read more

Great customer service and really fights for the customer. I had a problem with a set of tires where the first tire failed then a second. They went back to the manufacturer and fought for me to have all the tire replaced, fFOR FEE. I already had a year of wear and did not even have to pay a mounting or disposal fees. Thank you very much!!!! read more

They have tires and unfortunately I needed them. Staff was helpful and I feel I got a pretty good deal. Tires 2 oil changes and 2 tires repaired in about an hour and on a Saturday to boot. I would suggest doing your auto maintenance at Lois. read more

Called around and these guys were the most informative and on top of what the good sales were. I bought a set of Good Year Forterras for a good price and was in and out within an hour. Thanks for the service and keep it up! read more

I did get 5 star service or work. I spent 2500 on front end repairs, joints, alignment and brakes plus I purchased 500 worth tires. Upon pick up truck shook violently and rattled. I called repeatedly. I explained dissatisfaction and disappointment and Craig said he would fix/finish no charge yet he then said struts and springs and 700 $ more. How was this missed in repairs? No test drive after work done? I am so upset. 3000 wasted. Truck hardly runs shakes badly. I filed BBB complaint. I am so disappointed this business didn't do as promised, I def didn't even get 1 star service. read more

I bought four new tires here, and after 40 miles of driving the lug nuts were so loose I could unscrew them with my fingers.

I would not suggest ever stepping foot into this establishment. It is really unfortunate that one person alone can ruin an entire business. The man who is supposed to be the manager here, named Josh, is rude, arrogant, and downright unprofessional. I went in for a simple emissions test and left, without getting the testing done, due to his snarky comments and attitude of entitlement. This isn't the first negative experience within my family, either. My sister took her car in for work to be done a few years ago and they did more harm than good. I would highly suggest going to a different business in Burlington for your vehicular needs. read more

We brought our Pontiac Vibe in because it was not running right - it had no power. We were told only two cylinders were working and it would cost $650 to fix. We paid. We gave the car to our daughter who is in college and needs a good, reliable car. She told us the same thing, that it had no power. To make a long story short, we brought it back and they said it would cost another $650 to fix it - again. We have just moved to the area and were looking for a reliable shop - this is not it. The people we talked to were condescending and even laughed at me when I asked why we had to pay to have the same problem fixed - again. What Lois Tires does not realize is that we have FOUR cars - FOUR. And they will not get the benefit of our business again. You blew it Lois Tires! Not only will you not be getting our business again, but we will tell everyone how badly we were treated. Thanks for nothing! If we could give no stars, we would. read more