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    Lolly’s Creamery

    5.0 (1 review)
    Open 12:00 pm - 10:00 PM
    Updated 3 months ago

    Order Lolly’s Creamery Takeout or Delivery

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    2 months ago

    Helpful 4
    Thanks 2
    Love this 4
    Oh no 0

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    Bruster's Real Ice Cream - Here for the pup cup

    Bruster's Real Ice Cream

    3.7(59 reviews)
    7.2 mi
    $

    I don't usually leave one-star reviews, but this experience was bad from start to finish…read more I placed a mobile order and waited at the clearly marked pickup window on the left side of the building, where there's a giant sign that says "Pick Up Mobile Orders Here." It was raining, and I stood there for about 10 minutes. I was literally the only customer there at the time. Anna was inside near the front window and looked directly at me multiple times, but never once came over to acknowledge me or ask if I needed help. Instead, she went back to writing something down. After waiting in the rain, I finally walked around to the front window. The second I got there, Anna opened it and asked if I needed help. I asked why she never came to the mobile pickup window where I'd been waiting, and her response was that it was "too much of a pain to open." That's honestly not an acceptable excuse, especially when a customer has already been standing there in the rain waiting for an order that was ready. Unfortunately, the customer service wasn't the only issue. The ice cream itself was terrible. It tasted sour, was watery, and honestly just nasty. I threw it away after a couple of bites because I couldn't finish it. The location itself also isn't very inviting. There's nowhere to sit or enjoy your ice cream--it's basically just surrounded by parking lots with no real atmosphere. I'm very disappointed because I've been to other Bruster's locations and have always been treated like an actual human being. This location was the complete opposite. Between the poor customer service and the bad quality of the ice cream, I won't ever be returning to this location.

    The ice cream is very scrumptious. I was there when only 1 server was available. So, it took a few…read moreminutes of being patient to get the goodies. My first time here, and the next time I visit, it will be a stop! Standing Room Only though, there is no seating. That is why they have cups as well.

    Photos
    Bruster's Real Ice Cream
    Bruster's Real Ice Cream - NY cheesecake w/ double chocolate chunk ice creams in a regular size milkshake.

    NY cheesecake w/ double chocolate chunk ice creams in a regular size milkshake.

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    Sundae Scoop

    Sundae Scoop

    4.8(138 reviews)
    5.8 mi
    $$

    Sundae Scoop has quickly become one of our favorite spots in the Kempsville area, and it's such a…read moregreat addition to the neighborhood. Knowing it's veteran-owned makes me even happier to support them. The ice cream is consistently creamy without being overly sweet, which is harder to find than you'd think. Every flavor we've tried has been fantastic, and the staff is always genuinely kind and welcoming. The prices are reasonable, too, which makes it easy to stop by whenever the craving hits. My wife is always getting an "ice cream itch," so she'll randomly decide to "go check out the flavors" and somehow always comes home with ice cream for both of us. I'm certainly not complaining. My go-to order is the ube ice cream mixed with cookie dough, and yes, as a grown man,I still get rainbow sprinkles every single time. No shame. If you're in the Kempsville area and looking for a local business worth supporting, Sundae Scoop is absolutely worth the visit. We'll definitely be back!

    I don't eat ice cream often, but I was sooo glad that I had the opportunity to try some from Sundae…read moreScoop. I was impressed by the number of different flavors that they had available and they all sound delicious!! I ended up getting a Salted Caramel Butter pecan scoop in a waffle cone and my girlfriend got the banana pudding in a cup. Both were smooth and creamy and not overly sweet. I can't wait to go back and try some of their other flavors. Our total was about 12 dollars. The place was nice and clean with several places to sit and the young ladies that were working were kind and polite! Make sure you try it out and let me know your fave flavor!!

    Photos
    Sundae Scoop - Photo credit: Diana Macaraeg Photography.

    Photo credit: Diana Macaraeg Photography.

    Sundae Scoop - Photo credit: Diana Macaraeg Photography.

    Photo credit: Diana Macaraeg Photography.

    Sundae Scoop - Photo credit: Diana Macaraeg Photography.

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    Photo credit: Diana Macaraeg Photography.

    Lolly’s Creamery - icecream - Updated September 2026

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