They are so nice here! I have a pair of Ray Bans that shed screws like a husky sheds hair. I've…read morestopped a number of times, they have always fixed them cheerfully. They also refuse payment, just ask for a donation to a charity that gets glasses for underprivileged kids. I was parked away from them today, went into an optical store across and down the street where a young man claimed that they didn't have screws for glasses (sorry I don't buy that BS for a second).

Sometimes you have the extreme good fortune to meet the right person at the exact right moment in…read moreyour life when you need them the most. That is my story with Dr. Philip Meltzer of Spectacles in Great Neck, NY. You might think this is an exaggeration on my part. Read on and judge for yourself. I think you will find yourself agreeing with me. I was not a customer of Dr. Meltzer when I called him. Originally I called him looking for an eyeglass frame that I already owned that cost me $700 when I bought it 6 months ago. I love the frame. Best looking frame I ever purchased. Unfortunately, while pulling a sweatshirt over my head, it got damaged. I returned to the vendor in Manhattan who I bought the frames from and he lead me to believe (against my gut instinct) that the frame was beyond repair and I needed to purchase a new frame even though it is no longer available in the color that I purchased it in. IF I was going to go that route I certainly was not going to buy another frame from a vendor who was highly belligerent to me. Seeking help from another source I used the company's website to locate another vendor of these French frames. I found Spectacles listed as a premium partner and decided I had nothing to lose by trying to see if another vendor carried my frames in any color. At this point I was literally trying to savage my lenses which cost appropriately $2,000. So in essence I was trying to save myself $2,700 that I spent approximately 6 months ago. I spoke with Dr. Meltzer on the phone after I had returned from the dropping off my frames in Manhattan at the original vendor. I bought the frames from him and had my prescription for my lenses filled by a professional I have known for around 25 years. An hour after dropping off my eyeglasses I received a distressing call from the Manhattan vendor basically telling me the only solution was for me to purchase another frame from him for an additional $700 and that I would have to do it at my own risk and that he could not promise that he would not damage my prescription lenses in the process of trying to remove them from the frame. That was totally out of the question. Luckily despite the heavy feeling in my stomach, I went to see Dr. Meltzer today and after examining the frame briefly he began to work on it and literally in less than 2 minutes fixed my beloved frame and saved me $2,700. He then apologized that it took so long. He also reused to accept any payment for his work. I think that this story tells you the kind of person and professional that Dr. Meltzer is. I for one can tell you that when I am in the market for another pair of frames I know exactly where I will be heading. Thank you Dr. Meltzer for being the special kind of person you are and being a true professional. I could not be more thankful for your much needed help.

My daughter started seeing Dr. Sheth last October of 2024. She came here for a comprehensive eye…read moreexam and ultimately opted for Ortho-K (overnight contact lenses to temporarily reshape the cornea, allowing clear daytime vision without glasses or contacts). Fast forward to December 2025, she is on to her second pair (loves it). Dr. Sheth & Dr. Rosa, the technicians & receptionists esp. Jennifer, are all absolutely amazing. The whole team is so friendly, helpful, caring, welcoming and incredibly kindhearted. We couldn't have asked for a better experience. They also sell glasses at this location and very kid-friendly too unlike at OCLI. Definitely recommend NSOG for all your ophthalmic needs!

Everyone here was very nice to me and treated me with patience and very professional. They make…read moresure they check your eyes completely and they have everything needed to make sure you are well taken care of and get the best care possible. Definitely a place I recommend and will be going there all the time when I have issues with my eyes

Very friendly staff and nice selection of glasses. Sabrina explained my insurance and benefits…read moreclearly and is very sweet. Jeannette is awesome, she helped me select the perfect pair of frames and was super patient and knowledgeable. Reasonable prices and worked with my insurance

The optometrist working Sundays is incompetent. She made two errors on the contacts RX which…read moredelayed ordering them. Hopefully she does better with prescribing glasses.

I been going to their Bayside branch for few years regarding my parent's vision needs. Recently…read moretried out their Great Neck location for my brother and myself and had a good experience. The staff is friendly and professional expect for this one female staff member can't recall her name but you can sense the attitude when you interact with her. The office is modern and clean, creating a welcoming atmosphere. There's plenty of parking that is free in their shared parking lot with other businesses in the building. Overall wait time was like barely 15 minutes before we were taken care of. The ophthalmologist was thorough, patient, and took the time to explain everything during our eye exam. They also have a decent selection of eyewear, so finding a new pair of glasses was a breeze. This gentleman helped us pick out the perfect frames, and I appreciated his honest suggestions.

The physicians were extremely professional with my examinations. Dr. Kevin Leung is very…read moreknowledgeable. However, when a prior authorization was needed, it wasn't dealt with correctly and not in a timely manner. Even though I had dealt directly with the insurance company, they still needed paperwork from the Doctor. Many times, Doctors must request a prior authorization. The office staff seemed to Discard the urgency of my medication needs. Ultimately, the physicians' staff contacted The Incorrect insurance company. I found this unbelievable and upsetting. I believe that Eye & I is a company that did not feel obligated to assure me of my necessary medication. I feel extremely uncomfortable with the way that I was treated. In addition, the office staff - Esther, was extremely rude, curt , abrupt, and unprofessional. She was Very Nasty. I believe they did not want my business because I am Black American. She should not be allowed to deal with customers. I will put in further complaints with New York State. No one should have to deal with this unprofessional behavior. I would not refer this ophthalmologist to Anyone.

We have been patients for 40 Years plus !! Dr Epstein is an…read moreamazingly competent and caring practitioner. He can treat many eye issues and is a great diagnostician that can refer you to the best specialists to treat your issue if he can't.

Dr. Epstein is the best especially for those with low vision. Barbara and Claire are very much…read moreappreciated as well.

Very efficient service, many choice of frames to choose from. They take most insurancesread more

Shopping for glasses has always been a pain for me. Every pair I tried elsewhere just didn't look…read moreright on me or it just wasn't me. I realized today that you just need yourself a "Joseph"! Almost every single pair he brought out looked great on me. He was very observant of my accessories/ facial features and was able to distinguish my preferences effortlessly. The eye exam I had with Dr. Berzins couldn't have been more thorough. She was very informative and cared about my comfort, rather than just getting through "another eye exam" like most optometrists. She made sure I knew ALL my options to ensure we got it absolutely right. All my questions got answered, and more! As for their facility, they have the latest technology, free parking, snacks and coffee. As well as an amazing selection of eye wear and contact lenses! This was hands down the best eye exam experience. Acuity Eye Care has the most amazing care team you could possibly ask for! :)

I've been shopping with the crew at this store for a few years and they never disappoint! After…read moreshopping with their store in Chicago for a number of years, I was very pleased to meet Jim and his whole crew once I relocated to NYC. I have a # of issues with my eyes- other than aging. LOL I checked out other stores in the city since there seems to be an optical shop almost on every corner but was mostly treated like a potential sale at most places. I finally went to the Manhasset store and there was a darker haired woman working there.. I forget her name. She was very helpful and understood my vision challenges and took the time to sit down to prove to me she knew her lenses! FINALLY I met someone who understands my issues! I've been back and have worked with 3 different opticians there, and now I have found my place!

Awful! Customer service and customer satisfaction leave much to be desired. As a regular patron…read moreof the Americana, Manhasset, I made the mistake of choosing Morgenthal Frederics "MF", one of the boutiques at the shopping center, to make the lenses for my vintage Cartier sunglasses. After waiting several weeks for my sunglasses to be ready, I picked them up. When I first saw the completed frames I was unsure if I liked the lenses that "MF" made for them. Once home I realized that I detested the lens color and and degree of tint. So, earlier today, four days after I picked up my frames, I sent my husband to the boutique to see what can be done regarding my dissatisfaction with the finished product. After my husband explained all of the reasons for my dissatisfaction, the sales representative, a dark haired woman wearing black eyeglass frames, basically said "screw you," albeit in a very polite, Manhasset, way. Specifically, it was explained that if I wasn't happy, my only recourse was to start from scratch and pay the full price for another pair of lenses. That, although I wasn't happy with my purchase, MF would do nothing except offer a slight discount on the next pair of lenses. Is this what we pay a premium price, for a premium service for? I think not!!!

Little Neck Optical is super courteous, helpful and professional. The receptionist is so friendly…read morewhile the Optometrist was more than patient explaining all my options for both contact lens and glasses. I applaud such a fine business and you definitely have a customer for good.

This business location is relatively new (maybe a few months old), but we came here recently as we…read morewere seeking a new optometrist. It's always a good sign when you call and can get a hold of a live person over the phone. That was the first draw in. When our appointment came up, we were greeted by friendly staff. The store is bright and inviting, but smaller than the last eyeglass supply store (a larger chain) we'd gone to. The selection of eyeglasses are limited to pricier designer frames, but upon inquiring, I was told that they have affordable (read: frames covered by insurance) available upon request, it just hasn't been put up on display yet. Plus, it was nice to see there were some refreshments and a clean bathroom available while we waited. Most importantly, this store was CLEAN-- there ample hand-sani at the ready, plus signs they clean their display frames between customers. Once the initial paperwork was done, the rest of our service was expedient. We were taken to a room for pre-testing, and then soon after met with the doctor. He answered all our questions, and never pressured us into buying lenses/frames. While this is a smaller store, the doctor has another office in NJ where he can check his inventory should there be something specific you want. Hope this location does well, it's good to have options other than large chain optical stores.

I had a very positive experience at Eye and I during my eye exam. Dr. Leung was courteous,…read moreattentive, and extremely thorough. He carefully explained each step of the exam and made sure I was comfortable the entire time. I truly appreciated the level of care provided and would gladly recommend him.

I came in looking to get a new pair of Ortho-K lenses and I had a great experience. The staff were…read moreso friendly and efficient. Every time I went in for an appointment, it was quick. Dr. Kevin Leung is very attentive and meticulous. He explained every step thoroughly and I left with all questions answered every time. I would recommend!