I'm truly impressed with Sugar's Upholstery. Recently, we remodeled our kitchen and added this…read morebanquette area. After reaching out to Sugar's, they made these beautiful boucle cushions for my new banquette. The cushions made this corner come alive. I couldn't be happier or more satisfied with the product I received and their genuinely wonderful customer service. They are the best at what they do, I highly recommend them and will continue to work with them again!

Sugars Upholstery made custom banquette cushions and I couldn't be happier with the results. The…read morepiping, zippers, and sizing were all flawless - even better than what I envisioned. Communication throughout the process was excellent. They were responsive, clear about timelines, and easy to work with. They came to measure and pick up / drop off huge cushions. The quality of their work is TOP NOTCH. If you need custom upholstery work, I'd highly recommend Sugars. They clearly take pride in their work and it shows in every detail.

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

UPDATE: There were communication problems and a resistance to solving my problem that ONE employee…read moretook upon themselves to resist. But when LUIS, one of the family owners, got word and took over... I could not be happier with the outcome. As a business owner I KNOW beyond ALL DOUBT that you CANNOT have a flawless experience every time NO MATTER HOW MUCH YOU WANT IT. The truth of a great business is HOW you handle the bad experiences and make good on your commitment. Not everyone can be made happy but the important part is that you know you did what was right. They DID WHAT WAS RIGHT and THEN SOME MORE and for that they get all the respect and appreciation I can share with another business owner. Short version of the long story IF you are still reading. They sent me a GLORIOUS art piece for my office. It ended up TOO BIG to get down the hall despite all my planning (entirely my fault) so I had to hire a contractor to take a window out, get it through the window and reinstall. That took weeks after delivery. BUT a few weeks later I am sitting on my couch and my friend declares "shit, it's already torn!". Not quite right, it had an unseen seam, hidden in the pleat. Every time you sat on it, it spread and showed the batting. For WEEKS I fought with staff about it being addressed. They offered solutions then retracted them as not being achievable. Each time we discussed one thing the employee ghosted me for weeks. When the owner took over, he accepted no excuses, owned the problem and dealt with the employee. Then he arranges to ENTIRELY REMAKE the couch to an EVEN BETTER OUTCOME (and I am sure at some significant expense). I had to hire a contractor again to get the old one out (my expense agreeably because THAT was my error not theirs), but he covered all the return shipping, REDESIGNED the entire couch to better specs both for my own staure (made it a bit shorter and a bit less deep, NOT and easy redesign for a mid-century piece like this), made the fusion removable to ensure heirloom longevity and the ability to reupholster in the future, gave me a batting/fill upgrade, changed out the leather to an upgrade, AND stayed on top of communication with me the whole time. 100% satisfied and then some. Many thanks guys. In terms of spending money with a company... I would do it again for sure when I am ready.

To be honest this is the worse business and worse customer service I ever got!…read more Sales guys who is telling you nice words and promises and when it comes to reality, there is not even a connection or logic between the two Save your time and find anything else online or in different business

If I could give a negative 100 star I would. I just had the worst experience at this showroom…read more After looking around and selecting several fixtures, The owner told me and my client that we had a "bad vibe" and escorted us out. We did nothing wrong! In fact, we called ahead and made an appointment. We were very respectful and polite. I'm not sure what set him off but he was viscous towards us. I don't recommend visiting this showroom ever.

We recently had a consultation with Chelsea about redesigning our closets. While we ultimately…read moredecided to go for a fully custom overhaul and did not hire Chelsea for the project, our meeting with her was very productive (When we originally reached out, our project scope was a lot smaller). She shared a lot of smart ideas for dealing with our challenging closet spaces and was both knowledgeable and creative. Chelsea was also very respectful of our home and easy to talk to. We enjoyed our consultation and would definitely consider working with her on future projects that are a better fit. Her prices are a great value. We wish we had met her earlier when we were renovating our home, as it would have saved us many nights spent struggling with the design. In the future we know we could turn to her!

We are beyond thrilled with the artistic support and quality we received throughout our process…read morewith Chelsea Harrison Designs. After downsizing a few years ago to a much smaller house closer to the ocean, we worked on major remodeling projects with contractors, architects, and engineers. We were seeking an interior decorator to help us post-construction with the choice of layout, furniture, drapes, decor, and the curating of our global artifact collection without insisting on major structural changes. Chelsea was perfect for this challenge! The major difference was her ability to work with our conservative yet coastal "wannabee" aesthetic and meet our desire to create a multi-purpose room. We had a hodgepodge of furniture and global artifacts from living abroad and traveling and we were very stubborn about giving up on our own ideas. We were very hands on in researching options and that could have been an impediment to any other decorator. We were open to being coached and educated. Chelsea showed us 3D renderings at the beginning of the process to help us visualize her ideas and gave us options regarding colors and price points. The process was iterative and complex for just one long room. We started with a virtual consultation contract which worked well. When we saw how she could make a difference we quickly changed to an in-person contract. What a delightful and patient consultant, Chelsea is! And her professionalism regarding appointments, Zoom calls, input, choices, options, ordering, invoices, and setting boundaries, while remaining attentive, was very appreciated. We could say more, but let me leave these words in closing: we are excited to recommend Chelsea Harrison Designs and look forward to working with her in the future.

Very helpful staff! Clean store; great inventory!…read moreQuality good! No pressure! Where are the customers????? Is this a loss-leader? Business has sadly shifted to online mostly these days.. too much space paid for rent for what!?

Why didn't somebody tell me about Bob's Discount Furniture sooner?! It's so freaking cheap, I love…read moreit! I have been shopping all around for couches and one of the places I visited was Bob's Furniture. I walked in, was happy to be warmly greeted and then left to shop. I checked out all the couches they had to offer, made some notes and then rolled out. Since then, I went to a bunch of other shops but kept coming back to a couch I saw at Bob's. I'm still shocked because I ordered the couch late afternoon on Friday and it was delivered today Tuesday morning. That is the fastest turnaround time ever! Delivery today was fantastic, they brought up the couch & had great communication. You can actually keep an eye on the delivery all day to have a good idea of when it will be delivered, it's great! I paid $150 for the BOBtastic White Glove Delivery so they bring it into your home & even take the trash. Everything was perfect! I'm writing this review on my new couch and I'm obsessed. Yay Bob's Discount Furniture!

I was looking for this chair for my new home, and interior designer Karmel was incredibly kind,…read morehelpful, and attentive throughout the whole process. She took the time to guide me and helped me make the right decision when choosing the chair, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate her attitude and professionalism -- 10/10 experience.

UPDATE: Additionally disappointing that the reply from the "Living Spaces Team" is just a standard…read moreresponse. When I did reply, thinking that they might actually care about my experience, it was just AI slop. So... Living Spaces Team. let's see if you actually read the reviews or it's a standard reply to everyone. YOU have my contact information re: SO-006590344, so YOU contact me please. Based upon wasting my time again, I filed a Consumer Complaint with the California Attorney General's office. See attached below for link. I don't expect much to happen, but I feel better informing someone that Living Spaces misleads its customers. So my original review stands: Avoid the Living Spaces Care Free Plan unless you like jumping through hoops to use it. I purchased a $105 Care Free Plan because of its "Win-Win" benefit, which promised that if I never filed a claim, I could apply the cost of the plan toward a future purchase. When I tried to redeem it five years later, Living Spaces admitted they had no record of sending the certificate that contained the terms and conditions. They then informed me that additional purchase requirements applied--requirements that had never been disclosed to me. A benefit advertised as "Win-Win" shouldn't require customers to spend more money just to access the value they already paid for. Very disappointing customer service experience. FYI - attached info from ChatGPT for where to submit a complaint regarding Living Spaces misleading warranties.

Highly recommend this place for steal prices you won't find elsewhere…read more Got a lot of stuff for my house and saved like 60-70%. For real

I ordered a kitchen sink from another vendor that showed up broken twice and left me without a…read morekitchen for an extra week and my contractor with nothing to do. Since I'm local, I called a few places around town to try to find a sink I could pick up the same day and Brad was incredibly helpful in locating an open-box item that was the perfect size and even texted me a picture. It was in our hands in a few hours and installed in my kitchen by the end or the night. My contractor said they had a great selection and very good prices. Hard to get this kind of help anymore. I will be back. Thanks!!