I am so appalled at how this location treated my husband today. I had specifically spoken with a…read morelady yesterday to have him pay 50% down since he was in the hospital and we were waiting for claims to go through. The lady at the front was white and heavyset. I am extremely disappointed how he was treated! I have a hard time getting him to even go to doctor appointments and for this to happen! This was horrible customer service!! I do NOT recommend this facility!

I was scheduled quickly at the Stone Oak Location, which I appreciated as it is hard for me to get…read morea day off. I was very nervous about having an MRI and the office was so pleasantly appointed and serene and the front desk staff so professional and welcoming that I actually enjoyed my wait! The MRI technician was thorough and patient. This was my first time doing an MRI without any sedation as I am extremely claustrophobic and obese. He read all of my cues without me having to be embarrassed and je explained every step so well. I have never been so comfortable in a radiological setting.

My experience using the Emergency Dept late on a Saturday night was far above my expectations. The…read morestaff (nurses, admin, technicians, and doctors) were all professional, friently, helpful and committed to my well-being. I did not expect the high level of attention and care that I received. The facilities were clean, well-equipped and modern. Diagnostics (e.g. CT-scanners, lab. etc.) were staffed and quick. I felt well-cared for and that the staff had my well-being in mind always. I don't know why this ER/Clinic isn't much more highly rated. Come-on, a Board Certified and experienced Emergency Physician is not that common in these kinds of small community locations.

I was sick with bronchitis and the refused to get trying to see if it's viral or bacterial. Gave me…read moresteroids that continuously made me throw up and the doctor refused to help me with other health issues due to me being sick. Put me in a room with an elderly man too. Also gaslight me when I asked something that was bothering me and blamed it on my period refusing to answer any of my questions. Do not trust the female doctor with gauges and tattoos unless you like being gaslight.

Great service. I have seen both the MD and the NP and they are good. The NP is super thorough. I'm…read morevery comfortable having my son and I get care from this location. They also answer the phone unlike the Bastrop location. Highly recommend.

DO NOT RECOMMEND! Came to this location for MRI (3 body…read moreparts) i was in there for 2HOURS! Just for them to come tell me i have to come back another day for another part, because " my time ran out"! As if it was my fault they were training a new employee! Out of everyone they know how uncomfortable an MRI machine is. Today, i came back to my appointment, and in fairness i was 11 min late. They didn't allow me in because my time slot was only booked for 30 min... Acted like nothing they can do, as if they are not wasting my morning because this should've been done in one session! WILL NOT BE COMING BACK TO THIS UNPROFESSIONAL FACILITY!

Each interaction from the initial contact phone call I had with this office was professional and…read moreaccommodating but above all friendly, never rushed. that says alot about Patient care. The nuclear technician Brian who administered my test was so kind and explained the procedure to me step by step which was so helpful and made me feel less anxious. The radiologist, Dr.Patel, who began the test was also very nice and diligent in her approach and I barely felt the injection. I would return here in a heartbeat.

Moira returned my initial call the same day. After being on a G-tube for 6 months, due to dysphasia…read morefollowing a surgery complication, my husband needed help transitioning from formula to eating table food. He had completed several weeks of speech therapy and had improved, but was having trouble getting over the final transition to eating 100% table food. It was a relief that Moira could visit us in our home. She completed a detailed plan of care, which he followed and within a few weeks, was no longer relying on any enteral nutrition. Moira was sensitive to his needs, discussed all options and was very supportive. I recommend her services very highly!!

From the owner: Speech Language pathology meets holistic healing through an integrative mind-body and spirit…read moreapproach. Medical and clinical speech pathology evaluations and treatments with various domains: speech, voice, swallowing, cognitive, language, and more. Mobile FEES procedures (flexible endoscopic evaluation of swallowing). Holistic services offering sound and frequency healing, inner voice work, and more with singing bowls, tuning forks, personal speech samples, external Vagus nerve stimulation, and color therapy to promote Vagus nerve regulation and nervous system relations.

This imaging center is very clean and the staff is super friendly. I was surprised that I didn't…read morehave to wait long at all and the got me back so quickly. I had an Arthrogram and MRI on my shoulder and the doctor that did the arthrogram was very nice and very skilled. I was glad that it was so quick and easy.

Wonderful CT scanner! Very clean office and very high quality. Very friendly! Highly recommended.read more

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Absolutely the worst company in Austin. had an appointment for a brain scan scheduled 6 days out…read moreafter my dr placed an expedited order. They said that was the soonest they could get me in. Mind you, this is a brain scan to see if my brain may be bleeding and causing my 15 day fever. They just called to say they overbooked my appointment and the soonest they could get me in was in 3 week. I could be dead by then so I told them to cancel. Going to pay extra for the ER I guess. Again, go with another imaging company if you can; they are absolutely the worst and don't give a crap about their patients.

Great experience in getting an MRI on my ankle. Tahari was excellent in explaining everything and…read moremaking me feel comfortable. She has a tremendous amount of experience in imaging and has a passion making the best images in the market. The equipment is top of the line as well. She is an absolute professional!

From the owner: It's not just about technology; we are committed to providing a smooth and stress-free experience…read morefor our clients. Your comfort and peace of mind are our top priorities. Trust BV Open MRI for top-quality imaging and a caring, patient-centric approach to your healthcare needs.

Fast, and everyone was professional. This is where I even recommend to my family and friends, or…read moreof course to anyone that sees this post!

Just waited for half an hour before they told me the X-ray machine was down and sent me across the…read morestreet to the hospital?!? Not to mention it was a long time before anyone at the front desk even helped us/checked us in, anything- what a bizarre experience.

I've been here myself for a couple of things but recently had to get one of the tiny humans to be…read moreseen in a rush. I got in line by checking in online, grabbed the kiddo from school then made it to Fast Aid. Front staff was very nice, even helped me with the crying kiddo. All medical staff was nice and caring. We were seen and out within 30 ish minutes. I will continue to point people in this direction for urgent care.

I had a UTI on a Friday and couldn't wait to see my doctor. The entire staff was wonderful, I…read morehighly recommend this location. No wait at all, got the medicine I needed. I have been there before and the quality of care was excellent.