Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Our pup Mollie LOVES coming here. She sprints inside for her stays... she often attends anywhere…read morefrom 2-5 nights at a time. The staff is extremely friendly, professional and welcoming. We love seeing our video updates and how sweet they talk to her. The booking process is easy and prices are fair. I 1000% recommend this facility!

I ended up not using their services as my plans changed, but the customer service during the…read morebooking process was phenomenal. I have never booked a resort for my animals before and was definitely nervous so I went there after booking to get a tour of the facilities. After speaking with the staff and asking a ton of questions I really felt comfortable like each animal that comes in will be treated like they are one of their own. Will for sure use them in the future

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

This review is long overdue, since I have been using this establishment for boarding for many…read moreyears. They have recently renamed to Barks and Wildlife Retreat, but the great service and friendly staff remains the same. I love my senior dog Bryn like my child and she is very particular with who/what she likes, however I never have to worry when I drop her off for extended boarding and they take very good care of her. They have gone a great job at giving her medication, vitamins, and one-on-one playtime, since she's a feisty girl that doesn't like other big dogs. I have boarded her at this location countless times over the years and she actually really gets excited when arriving. For added peace of mind, all of the suites come with cameras at no extra cost, that can be accessed through an app so that you can check in on your fur baby at any time while you're away. They also do a fantastic job at sending me photos of her during playtime so I never question whether she's getting individualized attention. The staff will gladly give new owners a tour when visiting for the first time, and likewise allow pet owners to walk their dogs in to the suites when dropping off for boarding to ensure pets are comfortable and know how to use the doggy doors. Overall, I feel you get what you pay for at this location given other locations will nickel and dime you for playtime, cameras, AC controlled kennels, medication administration, or have restrictions on bringing in personal items. I am able to bring her big comfy bed for her to lay on in case she's not feeling the provided hammock style beds. They have also recently added grooming services, so you can pick up your pet freshly groomed or bathed, since they do tend to get a bit dirty running around and playing in the courtyards. I will continue to use Barks and Wildlife for however much longer Bryn is with us, so don't hesitate to trust them with your pets on your next getaway.

My dog loves going here. He gets to play with the other dogs and I get updated pictures texted to…read moreme in addition to the video access provided. The grooming service tech is great does a good job grooming my std poodle.