Had an appointment today to check my A1C and was lucky enough to get Raechelle (so sorry if I…read morespelled your name wrong!)...a literally angel. I have severe anxiety about these types of things and was having pretty bad panic before going. She made it a complete judgment-free zone and was beyond kind. Not to mention, the easiest, least painful blood draw I've ever had. She was able to get my bloodwork done so quickly and was so gentle and proficient at her craft! My only hope is that I can get her every time I go...thank you SO much for making today a great experience Raechelle!!! you are appreciated!

Hire people to service demand! There should not be weeks of waiting for a blood draw. This location…read moreused to be an in and out but not anymore. They can't retain employees. I went elsewhere.

In and out very quick and all the staff was so kind! Will definitely come back and recommend to…read moreothers :)

Super convenient location. The staff was friendly and professional. I was in & out in 30 minutes. I…read morearrived 5 minutes before they opened & line was just a few before me. I recommend this location.

I got there at opening without an appointment. There were probably 20 people waiting in line…read morebefore me, some with appointments. I was still out of there within an hour. I think the people who work there are compassionate, efficient and very skilled. I don't know why others complain - it's one of the most efficient labs I've ever been to.

This location sux. They are crowded with people waiting to get lab work. They need to do something…read moreabout this location. We have to wait too long.

It says they close at 4:30 but they actually close at 4 o'clock so I'm very disappointed with the…read morefact that, the older white haired lab woman, was just simply sitting there with the lights out, no clients, and doing nothing. Just waiting for the time clock, very rude. Gas isn't free nor is my time. apparently my time means nothing to quest. This is the second time I've had a problem with their labs And their lab agents. Note: after reading the reviews, I can see that maybe this was a blessing in disguise. Yikes!

I love the convenience of Quest, and have for years. Unfortunately, I had a bad experience today…read more I debated about sharing it, but feel this is the best way to caution others because--in this case--a bit of harm was done. I went in for a 1:10 pm scheduled appointment of a simple blood draw today. Please understand this is not age discrimination when I say a quite older lady was the only one working today. She was very nice, but I got the feeling that this one might hurt a bit. (She was the only one working and seemed hurried; I was in the middle of front-to-back appointments; she took me right in the second her previous customer crossed the door frame. Seems to me phlebotomists usually take a few moments between clients to get settled and handle paperwork). The pain was pretty horrible. When it was over, she placed a big wad of gauze on my arm and advised me to not carry anything with it for 30 minutes. When I got to my car, I looked down and realized I'd substantially bled into the gauze...it was like another test sample! You can also see the aftermath bruise 5 hours later. At 57, I've never seen anything besides a Band-aid after a blood draw. I will add that I am not low on red blood cells or platelets, so there's no reason I would have bled this much from a single stick. From what I've read, these issues happened from poor technique or a needle too large for the task. (I had several tests listed, so perhaps she used a really big needle to draw a large amount of blood faster? It hurt like HELL. It's not usually fun, but it felt like a cannula. Ouch!) If you are the lady who drew my blood, please don't think I've intended malice. Perhaps you need more help behind you and more time between customers. I wish the best for you and hope Quest can provide better support as you do your job. I think you were too rushed with me. I've had big groups of vials of blood drawn before, and this never happened. It's not a tragedy, but it was painful and a little unsafe. I'm only leaving this review because those who are anemic or have a bleeding disorder could be harmed in a situation like this. People who touch people ARE NOT ROBOTS! Value human employees and accommodate them! I loved that lady for the wisdom she shared. She matters.

My doctor's office is literally across the hall from this lab, so every year after my well woman's…read moreexam I end up there. And somehow... every single year... they magically bill me for something that should've been covered. At first I thought it was just one of those annoying insurance mix-ups. But after spending at least an HOUR every year playing mediator between the doctor, insurance company, and lab, it's starting to feel less like "oops" and more like a seasonal tradition. Usually they eventually fix it after I call enough times. Other times I've honestly just paid it because I value my sanity. This there were two tests I knew insurance wouldn't cover, paid for them upfront with my credit card, had the doctor separate them on a different form, AND asked for a receipt. The receipt only had the amount paid -- no description. Which already felt a little "interesting." Convenient that for some reason they have no way of putting a description what I paid for on this but every time they send me a bill it has a very accurate description of what they are billing me for. It's sad that it comes to me having to cord this interaction to protect myself. So I asked on video: "So these definitely will not be billed to insurance since I'm paying here?" Receptionist: "Yes." Fast forward to this week: guess who just got billed $36 for those exact same tests. At this point I'm not even mad about the money. It's the principle. Because I know a lot of people probably just sigh dramatically, pay the $30, and move on. But no. Not this year. This year I will be returning like a low-budget legal drama with my receipt, my credit card statement, AND my little video clip. Honestly the phlebotomists are sweet, but the front office acts like kindness costs extra. They are shockingly rude! So if this place keeps overbilling you too: fight it. Even if it's annoying. Or save yourself the headache and find a friendlier lab who doesn't routinely try to keep an extra 15- 30 from every visit.

Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

I have been here at least 3 times now and every time I have had someone different. Everyone has…read morebeen great! The guy (sorry I don't know his name) has drawn my blood twice and I didn't feel it either time. I don't get anxious before I go because I know everyone is so nice and patient. Even when they are busy, they still communicate with everyone in the office so we know that they have seen us while not rushing with the person getting tested as well. I had Tina last week and she's very easy to talk to and has great customer service skills! I will continue to recommend this establishment to people I know.

I go in once a week and I love everyone that works in there…read more Thanks for always making me feel VIP when I come in. I highly recommend Any Lab!

Angie/ Angela (sorry don't remember exactly) is an amazing nurse! I hope everyone gets to…read moreexperience kindness and type of care like I received! The whole staff was great but she really went above and beyond! Also the front desk woman for the ER (blonde dreads) was very sweet and informative about my options.

Took my daughter in with ear infections, as we found out the next day at a REAL Scott & White in…read moreRound Rock. After being seen by two muslim women they said she was fine a told her to go back to school the next day. Ear infection in both ears, runny nose and congestion was found by a pediatrician in Round Rock. we believe they wanted her to go to school and infect more children. They also demanded a Covid test, we walked out and will NEVER return. Spoke to lawyer about a malpractice lawsuit against this place!!!!

Office very late in letting people in to sit for visit. Lady was busy talking to friend and did not…read morecall to go back for taking samples.

This place SUCKS!! Had to drive from Waco to get a drug test and daughter had appointment at 1:45…read more Have already waited 2 hours and she still hasn't been called back and they close at 4:00 DO NOT COME HERE!!

This is in response to Burnett, DDS Family Dentistry response to the one star review I posted to…read moreYelp in March 2021. Three things (1) Unfortunately I erroneously wrote that the date of my appointment was 7/30/2021 when it was that the prior year, i.e. 7/30/2020 (just months into the pandemic). (2) Dr Burnett's response refers to barriers and 6' distance; there was NO barrier between me and the CHECK-OUT person, nor was there any option of paying my bill/handling paperwork with the check-out person from a 6' distance; (3) Finally, the response indicates office staff were not legally required to wear masks at that time. Hard to believe; but regardless - was it in the best interest of Dr. Burnett's patients?

Finally found an honest dentist! I made a appointment for a second opinion and instead of a laundry…read morelist of problems that the other dentist found, he saved me thousands and didn't make me feel bad about the condition of my teeth as the other dentist office did. Going to the dentist is never cheap but it is by far the best price I've ever experienced and almost painless.