The star is for the staff - most of them are kind and professional. But the clinic is a mess. I…read moredon't know how their Yelp rating is that much different than their Google rating TBH. They charge no-show fees, yet it's nearly impossible to reach anyone. I've tried calling, emailing, faxing, and replying to texts with no response. Every visit has meant a long wait, and I'm willing to wait but the overall experience just isn't worth it. I've stuck with this place only because it's required for workers' comp; otherwise, I'd be long gone. I'm writing this review as I've been on hold for 30 minutes now and still counting, I've had other times where I've been on hold for almost an hour. They still use paper charts, there's no patient portal, and medication transfers take forever. If you're stuck with this clinic, treat the front desk like your last lifeline, book everything, ask everything, double-check everything, because once you walk out, it's radio silence. If you're looking for a regular provider, responsive care, avoid this place. And if you don't believe me, just follow the trail of 1- and 2-star reviews. I'm far from the only one.

Honest experts and awesome customer service. I highly…read morerecommend anyone here, you wounded regret it.

This is a GREAT place to go! Really! Been with Dr. Prieto a long time. He knows his stuff. Brandon…read moreat the front desk great. Lisa in the back I just love her. Everyone is wonderful! If your in PAIN come here, you will be happy. Wait time in 5- 10 min. at the most. Go see them soon! Terry Arnold

I was a patient of Dr Prieto for 1 year and 2 months. He finally found the right medications to…read moretreat my pain. The injections did wonders on my pain. I informed the front desk that I had to move out of state. They took me out of the system when I was hoping to continue seeing Dr Prieto if I couldn't find a pain management in my state since I have always had a clean drug screenings and have always stayed consistent with the treatment plan.

I came in with back problems and sciatica. I was hurting pretty badly. I knew as walked in and saw…read morethe therapists all working with their patients giving them the one- on- one attention needed, I was in the right place. Everyone there was so friendly, helpful and very knowledgeable. They ALL know their stuff! My therapist has been Liv and she is such a good example of a caring, supportive listener. I have had the great opportunity to work with her, Juliana and Denni. I cannot speak more highly of this group of caregivers. I would HIGHLY recommend Star Therapy to anyone seeking PT help.

Dr. Trevor Brandt is the director of STAR for years and is an excellent Physical Therapist. I had a…read morebroken humerus and could hardly move my arm when I first started. I have amazing range of motion now - and the home exercises to continue to improve. The best thing I tried towards the end of my therapy, was Dry Needling. I cannot begin to explain how effective this procedure was for me. There's total science behind it, which I won't go into, but it would definitely be worth checking it out if you have sore shoulders, backs, knees and just about anything else. Trevor is very welcoming and will take excellent care of you. It's his Mission to heal. His Staff is awesome too! You will not regret going to this STAR Physical Therapy!!

Very friendly staff. Never have an issue of getting to see either doctor. Can do a walkin for the…read moreweight loss. Awesome quality care, with caring staff.

The office staff is rude. I am a long time weight loss patient. I will be getting my medical chart…read moreand going elsewhere. They were rude for no reason. They gave me a frozen shot. I came back when I was unable to inject it. They were rude and said that they told me that it was frozen. They did not. They said that they tell everyone that it's frozen. I have never known it to be frozen. They even said it came out of the refrigerator. I know that they're supposed to be cold and kept in the refrigerator. There was no reason for them to be as rude as they were to me and one girl waved her hand and told me to go on. I only went back into question why the shot was not injecting and told them that I thought it was frozen. There was absolutely no reason to lie to me and be so rude to me.

This place is not worth the time or the money. They charged my sister $60 and the stupid doctor…read moredischarged her.

From the owner: Led by a team of highly experienced and dedicated practitioners, including founder Kenneth Homolya,…read moreMD, Integrity Pain Consultants is a respected and well-loved pain management practice focused on bringing its patients the relief they seek and helping them reclaim their lives. With six locations in Hermitage, Hendersonville, Cookeville, and two locations in Nashville, Tennessee, getting convenient pain management care has never been easier.  Integrity Pain Consultants focuses on treating a wide range of chronic pain conditions, including arthritis, back pain, fibromyalgia, knee pain, neck pain, neuropathy, and sciatica. They use many different treatments to achieve the best results, including Botox®, kyphoplasty, nerve block, radiofrequency ablation, regenerative medicine, trigger point injections, spinal cord stimulators, and the Discseel® Procedure.  Integrity Pain Consultants works to find the source of any pain and provides individualized and tailored pain management. The practice is dedicated to respecting your time, and all appointments are held in their welcoming office space.  To learn more about Integrity Pain Consultants, call or use the online booking feature to schedule an appointment today.

When they started me on a medicine, I asked if there were any major side effects I should be aware…read moreof, as I had a major work event coming up. The provider said no, go ahead and start it. I didn't trust her response, and I'm so glad I didn't. When I started the medicine after my trip, the medicine sedated me so much I couldn't function. in my next appointment she said, "oh yeah, how was your work trip?" I said "fine." She asked, "Did your husband go with you?" I said, "No, it was a work trip." That was the extent of the conversation, as we had wrapped the appointment and decided on a new medication, and because of these 10 seconds of small talk, I was charged for therapy. I inquired with the billing office, noting I did not sign up for therapy and have a separate provider for that purpose, and I was told they are "required" to charge for services if anything personal is discussed. This is a common practice known as fraudulent upcoding. I have had better "therapy" from both my derm and my obgyn. Avoid this place. Oh, and when I was texting for my initial intake, they accidentally texted me another patient's name...

From the owner: About Us Nashville Brain Institute is a psychiatric and…read moreneurological clinic engaging in brain diseases study and treatments. The unique combination of two related specialties allows our clinicians to develop an integrated treatment plan targeting the deep roots of brain dysfunctions. We use cutting edge technologies such as Transcranial Magnetic Stimulation (TMS) treatment and customized treatments guided with genetic testing and brain wave study. The medical team at Nashville Brain Institute in Hermitage, Brentwood, Goodlettsville & Nashville, Tennessee, uses the newest medical technology combined with years of clinical experience to treat neurological and psychiatric symptoms in adults.  At Nashville Brain Institute, the team believes in providing you with a holistic approach to mental health treatment by using genetic testing and natural medicines. Their goal is not simply to prescribe medications but to discover the root cause of your brain dysfunctions and arrive at an integrated treatment plan, helping improve your psychiatric or neurological conditions so you can live a better and healthier life.  They provide treatments to help with ADHD, anxiety, bipolar disorder, and depression in addition to prescribing Suboxone® to treat patients addicted to opioid drugs and Spravato™ to combat treatment-resistant depression. Other services include ketamine therapy, psychotherapy, and transcranial magnetic stimulation...

The Hermitage location was convenient for me a year ago, however I'm suspending my relationship…read moretoday. Here why... On my last appointment, the NP was unprofessional, disrespectable, and just plane rude. He demanded that I get a new MRI and has done so for over 8 months now. I have given the office many previous MRIs and the most current one was only 3 yrs ago. My pain level is the same and I didn't feel a need to hurry with the updated MRI and the co-pay is way too high for me right now. I ask to get another RFA after 6 months and scheduled at the front office prior to leaving that day. A few hours later, I received a call from the office stating that the NP (Tom) was not going to approve my next RFA until I got another MRI. So, instead of telling me himself at my appt., he chose to have another person do the dirty dead for him. Needless to say, I was distraught over the news because I was looking forward to getting additional relief prior to going out of town. I cried and was emotionally upset for days because of the way this was handled. He actually gave me an ultimatum to have one done or no RFA. This was appalling and disturbing to me. Now, with that said, after careful consideration, I have contacted them and ask to be released from their care and go back to Pain Management Group in Nashville. Do know, I've never had any issues with PMG over the 10 yrs going to them. They are awesome and I cannot wait for my next appt with them. Also, Dr. Homolya of Integrity Pain is one of the best surgeons I have ever met and he will be missed, but I have no choice but to break all ties with this clinic. I hope all this helps anyone considering going to them.

From the owner: Led by a team of highly experienced and dedicated practitioners, including founder Kenneth Homolya,…read moreMD, Integrity Pain Consultants is a respected and well-loved pain management practice focused on bringing its patients the relief they seek and helping them reclaim their lives. With six locations in Hermitage, Hendersonville, Cookeville, and two locations in Nashville, Tennessee, getting convenient pain management care has never been easier.  Integrity Pain Consultants focuses on treating a wide range of chronic pain conditions, including arthritis, back pain, fibromyalgia, knee pain, neck pain, neuropathy, and sciatica. They use many different treatments to achieve the best results, including Botox®, kyphoplasty, nerve block, radiofrequency ablation, regenerative medicine, trigger point injections, spinal cord stimulators, and the Discseel® Procedure.  Integrity Pain Consultants works to find the source of any pain and provides individualized and tailored pain management. The practice is dedicated to respecting your time, and all appointments are held in their welcoming office space.  To learn more about Integrity Pain Consultants, call or use the online booking feature to schedule an appointment today.

I've seen several of the doctors at TOA in Hendersonville for various medical issues, and they're…read moreall great!! I LOVE the folks in the physical therapy department, too. Definitely recommend!!

I was trying to set up PT out of Hip surgery! I sat on hold…read morefor 25 minutes, then went to voice mail saying no one was available to take my call! Customer service is a # 1 out of 5! They will not be getting my business, I have a feeling they will not care!