I stopped in after getting my equine supplies nearby. Every once in a while I get hooked on fish. This, was one of those days. I got the 2 piece fish dinner, with slaw and hush puppies. No problems, everything was good, as usual. What did bother me? When my order was ready, even though I was a 'dine-in' customer, they handed me a plastic bag with a paper box inside and tons of napkins. A WHOLE lot of PAPER to throw away after I walk 7 feet to dine at a table! (I get the premise, Covid and all, but our planet is paying the price now, too!) On top of that, you now have to ask for ketchup and other condiments, again due to Covid they do not have those condiment pumps active anymore. I asked for ketchup and tartar sauce, which come in those little plastic packets. (Now, we're using MORE plastics, too! Poor Mother Earth!) You know? In theory, those little packets of condiments 'should' be a safer alternative to the pumps.....BUT, figure in that these packets get handled alot, by probably multiple people and that safety factor decreases. The person who took my order and HANDLED my debit card is also the same one who grabbed a handful of packets and put them in my food bag. ALL the while wearing gloves, for safety. The same pair of gloves. WHY does that MATTER, you may ask? Have you ever had problems opening one of those plastic packets? You tug and tear but no luck. Normally, you might be tempted to bite it open. BUT, IF you DO, you are putting anything that was on the staff's hands into your MOUTH! THEN, once you DO GET it OPEN, you squeeze the packet like toothpaste, and what usually happens? It's darn near impossible to get the contents out without them oozing over and around the torn opening you created to get at them! ONCE AGAIN, you just CONTAMINATED your condiments with any soiled matter that was lurking on the plastic! There MUST be ANOTHER way! A way to stay safe, while trying to stay ecologically friendlier... I've included pictures....of the pile of paper AND of the condiment conundrum! Stay healthy and stay safe! read more

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When I walked through drive through, I had placed an order and was told to proceed to the window. Then upon approach to the window there was a lady that had abruptly popped out the window to rudely state, "guess what" I then said "what" then she said in a rude tone "You can't do that!!" I am very dissatisfied with the service here 0.5 stars. read more

Great place for lunch. The staff dud a great only taking the order and then bringing it to the table. Food was hot and fresh. Inside feels tired and needs updating. But overall great little fast food location. read more

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No one really comes on yelp to say they had a good experience at a fast food restaurant. It's usually to complain about the service or something or other. However, this long John silvers is fantastic. It tastes exactly like it did when I was a kid. It hasn't changed apart from the french fries but I think that's just due to the fact that they're also in the same building as A&W. However, they are waffle fries and they're pretty good. The fried deliciousness was spot on and extremely good. 5/5 would recommend if not just for a taste of nostalgia read more

Long John Silver's | A&W - 1 fish plus 1 chicken meal - Seafood Near Me - Spring Hill, Florida

Went for lunch there yesterday and first we waited for about 15 minutes before anyone acknowledged us. The girl that took our order was rude, they had no lids for cups, and the food was awful. The burger that my husband had was dry and the bacon was burnt and my food was cold and very greasy. Then there was a shouting match between a customer and the staff and alot of fu' s going around. Definitely was hostile and not a great experience. read more

I went through this A & W tonight. I had a wait time longer than I should have for me being the only person in line inside or out. My hot dog was terrible. Tastes like an over burnt hot dog and bun from an open pit fire . I called the restaurant to get a number. I told the mgr my issue. He goes " was the rest of your meal okay?" I said " Yea but my hot meal was burnt " he said " ok then " bad customer service . read more

Placed an order through their app for the first time. Big mistake. I arrived shortly before my order was supposed to be ready and checked in with the girl at the register. Long story short, I waited an HOUR to get my food and 3 walk-ins got their orders before I got mine. When I inquired about my order, I heard somebody say something about "cancelled". After finally getting my food (the girl never apologized for the long wait) I asked to speak with the manager. The manager apologized and mumbled something about the fact that they don't get app orders immediately, they get them 15 minutes before they're due to be ready. That's nice. What does that have to do with me waiting an hour and having to keep asking about my order? Clearly, a part or all of my order was cancelled for some reason and even though they were aware of it, nobody did anything about it. They saw me standing there waiting and no one ever asked me what I was waiting for. I told the manager that the girl never apologized and I should get a refund. The manager said he'd give me $5 off my next visit. Really? $5?! You think that's fair? On top of this, after I got home, I didn't get the fries I had ordered. Their food is good but the app and service are terrible. Haven't been back since. They can keep their $5. Corporate, if you're listening, at minimum, this entire team needs serious retraining. I said serious retraining. read more

They are very slow...they rip you off on your order if you have a big one...and they food was horrible

All I got was a chili dog from the A&W menu and it was really good but... I was there at 8pm I was the only person in the drive thru with no one in front of me and I waited 15 minutes for that damn chilies. Was it worth it? To me,yeah but I've got a lot of free time if you don't then don't come here. read more

All I can say is the food was horrible. All the tables were dirty and staff stood around just chatting with each other. Out of French fries and no cocktail sauce for shrimp, and left out hush puppies from order. Waited 45 minutes!! Never again!! Poorly managed!! I'd fire them all and start over!!! read more

Plan to wait FOREVER in the drive through even if you are the only person in line. It's called FAST food for a reason. Also you can't bail because of the cement median! Also $8 for a large tea and a SMALL cheese curd?? read more

The employees were friendly. The building is awful, needs a ton of repairs. The food was mediocre but came out fast and was hot. We won't be going back unless a major overhaul happens. read more

Waited 5 minutes in drive thru and finally asked if anyone was there and they said they would be right with us. Ten minutes later they still hadn't taken our order and did not answer. There was no one in front of us anymore or even at the window. We drove away and went to McDonald's. read more

they got a blue volkswagen bug on a mural in the side room and i got a burger the wrapper said i was special thats a plus.

Poor service at drive-thru. Girl at register not familiar with the menu. Spoke to MOD & they would not honor advertised prices on their own website because "I don't have a button for that." read more

I don't usually give five stars to fast food, but they have the BEST Hush Puppies and A&W Root Beer. Hush Puppies = The South :) I had the Fish platter that was really tasty. My side was the Wisconsin Cheese Curds which were better than Mozzarella sticks!! read more

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Drink was flat.... I got to the window and they had lost my order... I had to reorder and it was cold, soggy, and nasty. I have tried this place about three or four times... and always nasty!!! read more

Tried to order but the woman was a total wench and treated my husband so rudely that I got upset and we left. She said, "Siiirrr, I already told you the sides!" I can't believe she talked to us like that. We asked her to list the sides and she listed cheese curds as one of the sides. So we ordered a family (16 piece meal) and she said that curds would be $13.00 extra. They didn't have Mac and cheese as one of their sides, which was always on the menu for as many years as I've gone to different Long John locations. Sounds like someone hates their job. read more

I placed an order with Yelp for delivery from this restaurant over 2 hours ago the first message was at 11:07 that order will be delivered within 20-40 minutes when I called the girl said Grub hub never picked up order had to call grub hub well never got good no refund yet and I'm still trying to get my refund bad experience all the way around read more

Literally the worst establishment I've ever been to. The place is run down, and you would think since the outside isn't aesthetically pleasing the people would be nice. Absolutely not. The employee forgot to give me my drink, I ask her for it and she gives me an attitude. Then I drive off, went to grab a fry that I ordered and they forgot to put the fries in with the meal. So okay, common mistake. I go back and the lady tells me to drive around but the line is 4 cars long and their wait time is pretty lengthy, I said do I have to wait in line? She said no come inside. I asked if someone could just bring it out, she scoffed and was like no. So I wait in line and then it's my turn I pull up to the window and the employee says nothing just hangs the bag out of the window I said oh thank you are those the fries? She literally said nothing and slammed the window lol. read more

Ordered two fish combo dinners. What a disappointment in the fish. Everything was fine except the fish which was primarily fried dough with a small piece fish. read more

Be sure to read the tiny print at the bottom of the coupons for Long John Silver's! Going through the drive-through today to get dinner for 3, with coupons ready...I ordered the salmon meal (2 sides green beans), children's fish meal/root beer, family coleslaw, 2 extra fish pieces and one piece of chocolate pie. Total just under $27. I had the right coupons, if I'd had every family member order their own meal and pay for it.....in a drive through!!!. WHAT!!! The salmon was OK, along with the pieces of fish, the rice was sticky and flavorless, the green beans (who can ruin heated canned green beans .... and what have they done to the recipe of their coleslaw? OMG....it's so far removed from what it was. It's just not very good at all. The pie was as OK. Plus... I never got the beverage that comes with the children's meal. No biggie....that's the least of my complaint. Just sad....as if it's not bad enough that all food cost has gone up let alone gas prices to sit in the drive through while orders are being retrieved by other customers....but to think you have to have the whole family there to place and evidentially pay for their own order in order to use the coupons!!! REALLY! Really sad that this type of service has to be the new way to serve customers....or is it to scam people into using coupons? The young man at the window was great and did all he could to explain but seemed to appreciate my concerns. Certainly not his fault....it's a company issue. Yes, I paid the bill and left. I certainly won't be enticed by their coupons again to feed my family. The quality of their food has certainly gone down hill since 2021. Save your $, buy salmon pieces/cook them yourself, as for fish...get Gordon's frozen fish. LJS, Very disappointing to say the least. :( For those that have a difficult time reading the 'fine' print it reads like this: Only at participating locations. One coupon per person, per visit. Not valid with other discounts or promotional items. Not valid with online or delivery orders. No reproductions allowed. Tax extra. Drink not included. Way to go, LJS! Thumbs down. read more

The customer service at this place is terrible! The so-called manager, the bearded one with the orange braided hair, is rude and lacks any sense of respect and care of quality or service. They got my order wrong and when I returned to the window I get accused of bringing back fish from somewhere else, also being told that the cook was new and "swam" the fish differently in the fryer changing the shape of the fish, along with some other ridiculous claims by this jack-ass of a manager just to get a refund! I'm so done with this place. (Grade = F-) Unfortunately they make you give at least one star,.. They deserve none. read more

No stars Nasty Also A & W wanted root beer float Ice cream machine down Nasty once I looked around I knew I didn't want anything! read more

I drive 45 minutes just to come here round trip. Every time I come here there's a problem with the fish. Last time half fresh half old fish on our 2 orders. Had to argue with them to fix it. Yesterday same thing ordered 8 piece meal 4 fresh full pieces of fish 4 half pieces that looked 2 hours old. When I showed it to them the lady told me " some pieces are small" . If one piece is half the size of a FULL piece then you should give them 2 small pieces to EQUAL one piece. You buy it by the pound. The recipe I'm sure accounts for how much weight is in an order so why cheat the customer by hiding smaller pieces under the correct size pieces. Then I asked for 15 packs of tartar sauce. She handed me 7 so I asked for more. She rolled her eyes at me like she has stock in the tartar sauce . Needless to say I'm not driving this far again to go through what I have had to endure because your staff has zero customer service skills and the food has been awful at best. When you have to complain and have the food replaced on 100% of your visits it's time to call it a day read more

I don't know what's going on with Captain D's?? The pictures they show of their fish looks like normal pieces you would expect, crispy batter and the little crunchy pieces along with it, just the way it was at one time. What we got looked like perfect big diamond shaped pieces of fish that all looked the same and very unnatural (at least I haven't seen fish shaped like that??). The fish was barley warm, dripping with grease, the texture of rubber and totally devoid of any crunchiness! Nothing like I remember it, or as their Add's depict it!!! The fries and hush puppies were old tasting. Actually the Cole slaw was OK. Probably the worst fast food I've had in some time! Actually made me sad! - I'll never go there again (No Captain D's period) - I'll never recommend them or any Captain D's to anyone read more

All reviews below mine are uears old....this place is clean and everyone is very professional!

Not really known as a chicken place but I really like there chicken strips , as well as the hush puppy's and if course the root beer on tap

Loved the food, but after ordering we waited 40-45 minutes for our food. Someone should have warned us when we placed our order to give a choice whether to order or not. WILL NOT RETURN. Obviously the management needs to work on the delivery process. read more

Returned after 20 years to give this place another try. The food was fairly good. A bit too much breading on the seafood. But we are glad they offer vegetables. Wish that they offered unbreaded fish or shrimp. Wish they didnt still use the frying grease that remains in your mouth. Yes I agree the hushpuppies are great and very good size portuon on the cole slaw. $5 meal not bad. read more

I am currently using the drive though to getting dinner after work, and since paying I have been waiting over 10minutes for my simple order of an 8 shrimp meal to be completed. read more

Nasty Nasty Nasty.. I ordered the double cheese burger , fries and drink. The only item that was eatable was the meat .. The Bun fell apart in my hands. The fries were cold.. Notified the manager and he brought me out the same fries dropped back in the grease.. Very noticeable .. The building is nasty and in need of a FULL remodel.. If you look at the ceiling , you won't eat there.. I won't be back... read more

food was good, but quite pricey, and scant portions. 2 small pieces of cod, a stingy side of fries, and two hushpuppies for 7.99. if I ordered a platter- could have been up to 13.00, with no drink. I could have got a better fish dinner at the Winn Dixie deli. read more

went there yesterday and the place was dirty! trash on the floors crumbs and food debris all over tables and chairs ,soda machine doesnt work right .kid that took the order got it wrong and kept telling my husband ok bro.like about 10 times this was at the commercial way one ! to top it off the ac was leaking down in two spots from the roof.used to be a great place to eat but after this we may have thoughts of not coming back. read more