Absolutely unacceptable. Every time I've stopped by this facility, the staff are outside smoking --…read morewith the front door wide open -- letting the smoke drift straight into where the dogs are kept. This isn't just gross; it's dangerous. Secondhand smoke isn't only harmful to humans, it's been proven to cause serious health issues in dogs, including respiratory problems, allergies, and even cancer over time. The fact that the employees think this is acceptable shows a complete lack of professionalism, common sense, and basic compassion for the animals in their care. If they're this careless about something as obvious as keeping toxic smoke away from dogs, what corners are they cutting when no one is watching? I would never risk leaving my dog here. There are far better facilities that actually prioritize the health, safety, and comfort of the pets they're paid to protect. This place is a hard NO for any responsible pet owner.

I have a husky, so you know separation anxiety is a big thing for us, and it has been so hard…read morefinding a place to take my baby where he won't just sit alone in a crate/kennel all day. Enter Hounds Town. Yesterday was our first day: my boy got a full day of daycare, where he was able to socialize and play with six other dogs around his size. He also got a bath (with a blow-dry and the cutest branded bandana ever, which is perfect for my obsessive dog-mom scrapbook). While I did qualify for their lovely first-visit-free promo this time around, even if I hadn't the price for both of those would have STILL been cheaper than what I usually pay for just his bath. Overall, prices are extremely reasonable and competitive with other animal care facilities in the greater Austin area, but honestly I've tried quite a few places and it just feels like you get *more* at Hounds Town. The staff clearly love animals, and their jobs. Everyone is so friendly. I really can't understate the amazing impression I've gotten of this establishment, just from the first day! My boy came back to me relaxed and happy, with no signs of stress or anxiety. They've definitely earned a regular customer in us.

Tom has decades of experience with the care and kennel support of dogs. Shertom provides excellent…read moresupport and care for the dogs. They provide personable and kind kennel care.

Used this place for boarding our corgi for 5 days. Reasonable pricing, big (and very clean) kennels…read morewith doggy door if the dog fees like going outside, daily individual play. The dogs don't mix together at any point, which is great if you have a smaller/submissive pet. The owners live on site, which is very important to me - safety comes first and foremost. Also, this place offers herding classes!

I boarded my dog Mia for 4 days/nights & encountered no problems. I took her prepared daily meals…read more& all the facility had to do was take it out of the refrigerator, add a little water, stir & serve. The staff was friendly, helpful, professional & genuinely seemed to really care for the dogs in their care. I recommend them & will continue to leave my precious fur baby in their care.

I decided to STOP sending my dog here overnight. I noticed they don't give my dog the treats II…read moreprovide, the chew toy or bone I provide, and they simply ignore everything. This happened in the past, too, and I stopped sending hin there but confronted the manager about this problem. They said "that person doesn't work here anymore who was doing this." Well, guess what, seems like they hired another do-nothing employee who is doing the same thing now....I have absolutely HAD IT with this place.

Updating my review! My dog now needs 15 eye drops a day, and I wanted to go on a cruise with my…read morefamily for 8 days. I confirmed with Michael to see if he was ok with doing all those drops and he said of course! (And for the cynical readers - yes I know he did them because my dog's eyes look different when I forget some of her drops). My dog was clearly so excited to spend so much time outside and had a pep in her step when she left! She often cries for me when I pick her up from other daycares. Honestly if you live within driving distance of this place, I'm not really sure why you'd go with another daycare or boarding place! Just the fact that the dogs spend so much time running around outdoors sets this place apart!

Read through some of the negative reviews. These are pets, not children. We love our pet but…read moreentrust Mike to create an environment where they will be happy and cared for. There is ZERO expectation they are watched and policed 24/7. That is not possible unless you're willing to pay for a dog sitter. This is dog "boarding" and they are in a pack environment. Understand the difference before having unrealistic expectations of care.

"Dank Pet Sitting and More", is a cage free pet lodging environment. The owners, Doug and Kitt are…read moreamazing with pets. Our pug "Max", absolutely loves it there. He gets all worked up even when we're just a mile away. Like he can sense a fun time. Doug and Kitt are extremely patient and very pet loving care providers. Our fur buddy is very needy for attention and Doug doesn't seem to mind. Their rates are more than fare and they also provide in-home pet services. Thank you Doug and Kitt for caring for Max. We feel very comfortable knowing he's in your hands. Michael C. - Georgetown, Tx.

My dog had a great time there and we will Definitely use…read morethem again. They sent me a picture of him while I was gone but didn't overload me with details every day. A great experience all around!

They claim to be "climate controlled" but only have the air conditioning part of the day. As…read moresomeone who owns a bradycephqlic dog, this should have been disclosed. I expressed multiple times my concern for overheating and need for cool climate and I was told later they started to run on a back up generator. Not to mention, my poor frenchie came home with a sore in his ear, rash on his underbelly, covered in poop, and gums swollen. My shih poo was covered in poop. Do not recommend! Terrible place to leave your dogs!!!! So expensive, too! Such a joke of a place!

Always a Great experience. Dusty loves them, and they have always been very flexible when I have…read morelast minute work travel.

We don't have kids so our dogs are like our babies and finding a place where they could stay while…read morewe travel was SO important! We're so glad our friends founded Bliss Boarding! Our dogs are rescues from Austin Boxer Rescue and we have had a total of 3 adoptions and we have also fostered 3 boxers from them. We want the best for them and it is SO nice to see them get excited when they see Michelle. They have known our dogs for years AND are excited to see them too! Prior to this most recent visit to Bliss for boarding, Jaxi had a hurt paw and needed antibiotics while she stayed. Michelle didn't even bat an eye when I mentioned she would have to give her medicine. D.Bo often likes to find a corner to relax during the day and they always make sure he has a soft little bed to lay on instead of the cold floor. Long story short, they go above and beyond to take care of my two babies! D.Bo and Jaxi always come home looking happy and well-cared for. We're always sent pictures of them from their visit - it makes me feel so good to know that when we can't be with them, they are getting the love and attention they deserve. It's definitely great to have that peace of mind! And, even though we live in Round Rock, we are happy to drive out to Liberty Hill because we KNOW our dogs are safe and well cared for with lots of love. I highly recommend Bliss Boarding to all my friends who want their dogs to be HAPPY.

We have used Michelle and her boarding services several times for our dog, Scrappy. He craves…read moreattention and loves to be around people! Michelle and her family provide him with the love and care we do when he is at home. I feel very confident that he is in excellent "hands" when we travel...

Beautiful property to visit in Spring. We went to title our Doberman during a DPCGA event.read more

Will board again, great service! Treated my Harley-girl as…read moreif she were their own. Highly recommended. It was Harley's 1st time away in a year and 1/2 and her anxiety was handled perfectly, thank you!