I boarded my dog Mia for 4 days/nights & encountered no problems. I took her prepared daily meals…read more& all the facility had to do was take it out of the refrigerator, add a little water, stir & serve. The staff was friendly, helpful, professional & genuinely seemed to really care for the dogs in their care. I recommend them & will continue to leave my precious fur baby in their care.

I decided to STOP sending my dog here overnight. I noticed they don't give my dog the treats II…read moreprovide, the chew toy or bone I provide, and they simply ignore everything. This happened in the past, too, and I stopped sending hin there but confronted the manager about this problem. They said "that person doesn't work here anymore who was doing this." Well, guess what, seems like they hired another do-nothing employee who is doing the same thing now....I have absolutely HAD IT with this place.

Beautiful property to visit in Spring. We went to title our Doberman during a DPCGA event.read more

Will board again, great service! Treated my Harley-girl as…read moreif she were their own. Highly recommended. It was Harley's 1st time away in a year and 1/2 and her anxiety was handled perfectly, thank you!

Tom has decades of experience with the care and kennel support of dogs. Shertom provides excellent…read moresupport and care for the dogs. They provide personable and kind kennel care.

Used this place for boarding our corgi for 5 days. Reasonable pricing, big (and very clean) kennels…read morewith doggy door if the dog fees like going outside, daily individual play. The dogs don't mix together at any point, which is great if you have a smaller/submissive pet. The owners live on site, which is very important to me - safety comes first and foremost. Also, this place offers herding classes!

Absolutely unacceptable. Every time I've stopped by this facility, the staff are outside smoking --…read morewith the front door wide open -- letting the smoke drift straight into where the dogs are kept. This isn't just gross; it's dangerous. Secondhand smoke isn't only harmful to humans, it's been proven to cause serious health issues in dogs, including respiratory problems, allergies, and even cancer over time. The fact that the employees think this is acceptable shows a complete lack of professionalism, common sense, and basic compassion for the animals in their care. If they're this careless about something as obvious as keeping toxic smoke away from dogs, what corners are they cutting when no one is watching? I would never risk leaving my dog here. There are far better facilities that actually prioritize the health, safety, and comfort of the pets they're paid to protect. This place is a hard NO for any responsible pet owner.

I have a husky, so you know separation anxiety is a big thing for us, and it has been so hard…read morefinding a place to take my baby where he won't just sit alone in a crate/kennel all day. Enter Hounds Town. Yesterday was our first day: my boy got a full day of daycare, where he was able to socialize and play with six other dogs around his size. He also got a bath (with a blow-dry and the cutest branded bandana ever, which is perfect for my obsessive dog-mom scrapbook). While I did qualify for their lovely first-visit-free promo this time around, even if I hadn't the price for both of those would have STILL been cheaper than what I usually pay for just his bath. Overall, prices are extremely reasonable and competitive with other animal care facilities in the greater Austin area, but honestly I've tried quite a few places and it just feels like you get *more* at Hounds Town. The staff clearly love animals, and their jobs. Everyone is so friendly. I really can't understate the amazing impression I've gotten of this establishment, just from the first day! My boy came back to me relaxed and happy, with no signs of stress or anxiety. They've definitely earned a regular customer in us.

Hounds lounge is now called "Doghouse on booty rd"…read more I have been bringing my babies here for a couple years, but this last visit was REALLY crappy. I made my appt 3 weeks I n advance for 2 of my dogs. One needed a trim, and one just needed basic grooming without a haircut. When I drop them off that morning the lady (owner) said "2 shaves, right?" I said no, and explained that I gave her personally all the info when I made the appt 3 weeks prior. She used the excuse that it had been weeks, so she didn't remember. (Why wouldn't she have written that very important information down? ) She then told me she couldn't tend to my dogs that day anymore unless they just got shaved. She gave one of my dogs a quick look with a lot of disgust. Judging me for not bringing him in sooner, and telling me his fur couldn't be salvaged, and would have to all be shaved off. She also said that a vet needed to be the one to groom him because his fur was so "severe". I told her I was in between vets at the moment and didn't feel the need to go that route anyway. She asked me who my vet that I no longer trusted was and when I told her the name, she began to say how respectable that dr is. I again told her I didn't like that dr anymore and my bf explained that the vet recommended I end my dog's life for a condition he no longer even has. She then decided it was her place to say (while touching my dog) that if that's what the vet recommended, that I should do it. NO ONE asked For her opinion or recommendation on the matter. Both my bf and I stood there in utter shock at what she was saying. This is the owner! Her daughter had always been very kind and patient with my baby. She however, I did not trust with my child especially since she felt he should be DEAD. I brought both my kids home, refusing to leave them with her. I came home and cleaned up my dog myself. His fur was fine, and his ears brushed right out even though she said she would have to shave them because "they were so bad". She simply seemed to not want my business and tried to scold me numerous times.

Very satisfied. We've boarded here a number of times for our dog when we've gone on vacation, and…read moreit's a lovely place. It's cost-efficient, and all of the dogs get to play with each other all day every day, rather than having specific walk times, play times, etc... It feels like a natural, genuine, authentic place. The owners could be a little bit more approachable, but they're kind and decent people, so overall, highly recommend.

I went to another trainer this weekend because the facility was closer and they offer a…read moresocialization class for adult dogs (Ruck has no issue with people, but he is a little intense about other dogs) and it was not the same. The trainer was knowledgeable, but she made me feel dumb through passive-agressive comments and treated me like I was a terrible owner. It made me really miss K9HQ. I took Ruck there earlier in the year for agility and he was always so excited to see Dave, Karen, and Kevin -- and they allowed him to have his "moment" of joy. I just really appreciate how much they genuinely love my dog and how great they are with me. Dave's never made me feel like I was an idiot or a shitty owner and when I started doing agility with Kevin, he was super patient with Ruck and I. I know that I'm kind of crazy about my dog, which K9HQ understood. They get that I could just let Ruck act like a toolbag, but that I want him to be better than that, so I sought out training and they've always been very supportive of my decisions. So, since he hasn't imploded yet (fingers crossed, especially since now I have a male roommate -- who Ruck is in love with), here's your 5th star, Canine Headquarters.

I have been researching and visiting dog training facilities for one month. To say the least, I…read morehave been to A LOT of places. What took to me Canine Heaquarters was the trainer, Kara. She has an outstanding reputation with not only other trainers, but with local veternarians. So we went to Canine Headquarters to visit with her and see the facilities. Our visit to Canine Headquarters was WEIRD! The trainer, KARA, was knowledgeable, friendly and more than willing to answer ALL of our questions. The owner, KAREN, was actually rude to us and wouldn't allow us to see the kennels where the dogs stay when not being trained. The dogs, from what I could see, stay in kennels in a backyard with not a lot of weather protection. We were only allowed to stand at the fence and try to look in though. KAREN also talked down to her employee, KARA, in front of us which made both my wife and I very uncomfortable. The facility itself is acceptable, at best and we give it 2 stars. The treatment from the owner was flat out, unacceptable and we give it 1 star. The trainer, KARA, was awesome and we give her 5 stars. Problem is, at the end of the day, Kara goes home and what you are left with is an unacceptable facitlity. For that reason alone, we sadly chose NOT to use Canine Headquarters.

Jennifer at Pup Strut has been watching my dogs for years when we have needed day and overnight…read morecare. I always know that when I leave my fur babies that they are well taken care of and in good hands. She gives text and picture updates daily so that we know our dogs are doing well. She loves taking care of dogs and she's been a blessing to our family. Having peace of mind knowing that our dogs are in great hands while we are away is priceless. We highly recommend her!

We were hesitant to board our rescue boxer, but with family out of town I had to find someone. Two…read morefriends referred me to Jennifer. After an evaluation day, we felt comfortable leaving our dog for 4 nights. We came back to a very happy dog! I love that the dogs are not kenneled unless requested, and can live a similar lifestyle to "home" vs a traditional boarding company. Thank you!

Home Away From Home is the gold standard in pet boarding…read more A few years ago we adopted a Rottweiler mix who had not been socialized well (with dogs or humans) and had developed moderate-to-severe anxiety after being attacked by a couple of strays--her previous owners had been treating her with prescribed Paxil. We quickly began introducing her to our friends and friends' dogs, but it wasn't long before we needed to travel without her, and we were a bit anxious ourselves about finding a sitter or boarder who could cope with her issues and not exacerbate them. Wendy and her family at Home Away From Home proved to be quite adept at evaluating our dog's personality and finding other dogs with whom she got along well to share a pen--especially a pair of Labradoodles, of all things--and giving her plenty of loving attention. The first couple of times we dropped her off there, she cowered, clung to us, and had to be coaxed into Wendy's hands; but by the third or fourth visit (over a span of months), though she still seemed anxious at first, she began wagging her tail and acting happily excited the moment our backs were turned--the brat! A dozen or so stays later, our dog now recognizes the route to Home Away From Home as soon as we turn off of I-35, and is jumping up and down with excitement by the time we arrive there. Our Rottie is no longer a scared, anxious dog. She'll never be as extroverted as the stereotypical Labrador, but she's grown to be happy, playful, and even outgoing. Her stays at Home Away From Home have played a significant role in that transformation, and we'll gladly continue boarding her there for as long as we live anywhere near Georgetown.

Wendy is an absolute life saver for me! I travel for work…read moreevery week and she always takes excellent care of my pup. Instead of spending my time worrying about whether or not my dog is safe and happy while I am away, I can focus on work because I know he is great hands with Wendy and her family. For me, this is priceless. Everytime I pull in to Home Away From Home to drop him off, my pup immediately starts wagging his tail and can't wait to see Wendy! I know he is in great hands with Home Away From Home....