TJ Fluellen, the store manager at Midas at 404 E. Michigan Avenue in Ypsilanti, charged me $1025 on…read moreour first visit to his Midas and $869 on the second visit ($1894 total) Both charges were to fix the air-conditioning on our 2014 Honda CRV. Their website says that they provide service for "Car AC and Heating Services". Both attempts to fix the AC failed. I took it back after the 2nd visit and asked for my money back. TJ refused saying he wants his team to try again. His team tried a 3rd time and a 4th time and failed. I ultimately took the car to the Honda dealer, who fixed it with no recurring problems. I have reached out to the Midas District manager, Serah Seales, and repeatedly asked Midas to provide a refund. They are no longer responding to my attempts to contact them and I recently reported them to several consumer advocacy agencies. Potential customers, please be aware that the Ypsilanti Midas did not successfully provide a service they advertise and when they failed, they did not provide a refund. Is Midas driven by pure greed? Is this event evidence of a practice that's been dishonest in the past? I don't know their motive nor history. The whole situation lies in the hands of TJ Fluellin. He could fix this problem but has refused. But I also question the qualifications of the mechanics and want the public to know so that this local business in Ypsilanti might change its ways and become an honest, reliable car service in Washtenaw County.

Every interaction and service that was provided has been excellent!…read more I am a member of my companies Great Service Group and so I know great service when I experience it.

Melissa and John were the most honest and down to earth people I have met in a very long time. They…read morewere personable and professional. Thank-You all at Cafe Racer for being the type of business rooted in old school values and customer service. Makes me look forward to my next visit!

Very friendly & knowledgeable people here, helped diagnose a major issue on my 2023 zx6r, and when…read morerepairs didn't go as planned they corrected the problem immediately

I called to request an estimate on my vehicle, and they immediately tried to deter me away. The…read moreperson I spoke to was inconsiderate, and seemed like they did not want my business at all.

I recently took my Prius to City Body. It had been rear-ended by a distracted driver at a…read morestoplight. They did a beautiful job replacing and painting the bumper. My nearly 10-year-old car looks fantastic. Not only did they do an excellent job on the repair, but they also detailed the inside of the car, a very pleasant and welcome surprise. The entire experience was positive. They kept me well informed about when things would happen, and called me to let me know when a new part needed to be ordered. They were clear and straightforward about timelines. I would definitely recommend City Body. It has been our go-to body shop for thirty years.

Recently had my brakes done at Arbor Auto Repair and was very satisfied with the quality of repair…read more They had the best and lowest price for replacing Front Struts on 2016 Toyota Corolla at $375 too and had those replaced at the same time. Definitely will use their services in the future.

Super friendly and honest staff. They were able to get me in without an appointment and got my…read morebrakes changed within just a couple of hours. Fair prices and good staff. Happy I was able to work with them and I will for sure be back next time I need something checked out with my car.

Absolutely terrible!! after waiting for 3 hours to get service, I found a di company that was here…read morein 30 minutes. this company's lack of communication is as bad as it gets with no updates other than "eta is 20 minutes ". Save yourself some time and go somewhere else

If i could give them zero stars I would. Absolutely the worst experience with a tow service I've…read moreever had. Quoted me 20-30 mins, after 45 mins with no truck showing up, I called again. They then told me it would be another 20 mins. So after another 30 mins they texted and said the truck was having issues and would be delayed. I asked for an eta and they said 'at least an hr. The truck is broke down so we sent out another.' I said 'okay, what's the eta for that one, then?' He said 'an hr.' Nope. I told him to cancel, that it was bs, and I would call someone else. He said 'well, as i said our truck broke down.' I replied 'good, saves me from paying for your crappy service.' Then he sent a laugh emoji. Unacceptable. They could have told me after the first 20 mins that the truck was having issues, yet they just kept stringing me along. You are providing an EMERGENCY SERVICE for people who are paying you, and not only are you not going to communicate effectively, but you'll laugh at people who are stuck and frustrated??? Don't waste your money or time on this sh*t company.

Don't go to this Boggs. Horrible experience. Firstly, let's discuss the cleanliness--or rather, the…read morelack thereof. The station has a strong stench, and an overall lack of hygiene. It was clear that no effort was made to maintain basic cleanliness standards. (I would not try their "soup" for this reason). Also the pumps look very outdated. Gas prices are cheap but not any better than other nearby options. When I was there, a lot of kids were on the sidewalk where you pull in and out. They were going to cross Prospect to get to school. It seems odd that the city allowed a gas station to be built so close to an elementary school. Also the man working was incredibly rude and unhelpful. When I went to pay he barely acknowledged my presence and seemed annoyed to be there.

Credit card machine won't show amount being charged.I was ripped off,had to go backto fix it.Fix…read morethe machine!!

I had a dismal customer service with Heather from Goodhood of Ypsilanti. Their booking system…read moremisquoted me, which is fine, online systems fail. First, she accused me of lying about it and not actually having proof that this was a system error, she said it was my mistake, after some back and forth she hung up on me. Then she responded to my google review accusing me of threatening reviews online to get $400 worth of free services (I asked to not be charged the cancellation fee as this was NOT my fault). Just weird as if this system error is a grand scheme to get money out of them. Despite asking her to no longer contact me she continued to call and text. Completely unhinged. Sad to say, the mechanic seemed like a really nice dude and I'm sure he would have done a good job, but the customer service makes or breaks a company. Stay away from them!

From the owner: Welcome to Goodhood, your trusted mobile mechanic service. We provide efficient, professional car…read moremaintenance and repair services right at your doorstep. Our certified mechanics specialize in oil changes, car repairs, and routine car maintenance, ensuring your vehicle is safe and reliable. Need an oil change? Forget the hassle of going to the auto shop. Our mobile mechanics will come to you, providing a complete and clean oil change service. We inspect and replace your oil filter, check the engine, and ensure your car is running smoothly. Car repairs can be a headache, but not with Goodhood. We offer responsive and direct car repair services. Whether it's brake issues, battery replacement, or engine troubles, our certified professionals have the tools and expertise to handle it. Regular car maintenance is essential for the longevity of your vehicle. With Goodhood, you can avoid the stress of maintaining your car. We provide a comprehensive maintenance service, including engine check, tire pressure test, and air filter inspection. Trust Goodhood for quality mobile mechanic services. We provide peace of mind with our reliable and convenient car care solutions. Choose Goodhood for your car maintenance and repair needs. We're just a call away! At Goodhood, we believe in transparency and customer satisfaction. We offer competitive rates and ensure that our services are worth every penny. We're committed to keeping your car in top shape and ensuring a smooth ride every time

Pretty shitty service stole my freinds lug nut while she was stuck onside of road .. NEVER EVEN…read moreCHANGED THE TIRE. they argued with her and left her stranded on side of highway...poop on them.

Just had my tire changed by PDQ Crew. Quick and painless! Also, they gave me good info about how to…read moreproperly drive on a spare!

Long story short: they tried to pressure me into spending $3000+ for repairs that I was later told…read moreweren't needed after an inspection. Unfortunately, I did not check these reviews before bringing my car to Fischer. Don't make the same mistake!

I agree with one of the previous reviews. I walked in with my Honda expecting to upgrade to a…read moredifferent car. I was assigned a very nice salesman but when he talked to his supervisor everything changed. The supervisor did not even take an application but said they could not help me. He simply said to return in a year. He offered no suggestions for his reasoning. Overall, he set the tone for a very indifferent and and unpleasant sales experience. Because of this, I will not return when I am ready to purchase.

They were very helpful in 2017 and early January 2018. Mrs Johnson is very helpful. She seems less…read moreenthusiastic to help then the dates I mentioned. Maybe she's very tired etc. Etc. So I gave the organization 5 stars. But as of now I give Mrs. Johnson 3 stars