I was very grateful to Jonathan for coming by to check out an issue with drafting of a new gas hot…read morewater heater. He was at my place in less than an hour and did a thorough assessment of the issue. I am very grateful for his professionalism and expertise!

Did a good job at a reasonable price. What more are you looking for? We're in and out in less than…read morean hour and made no mess at all.

Adam was very honest and suggested that the only thing we needed was a carbon monoxide detector. He…read moregets a great review from us.

Adam advised me that our 100 year old chimney was dangerous to use, end of story. (not redeemable)…read more He was immediate in his reply and passionate about his advice not to use the fireplace - to keep us safe. We already suspected as much but coming from someone with with his expertise made the final point. Thank you Adam!

Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

The whole team at Black Magic were great partners as we renovated our fireplace and chimney -…read moreespecially Corey and Chris. They were knowledgeable, gave us a range of options, explained everything clearly, and were conscious of our budget. They also were great at following through to ensure everything was working right and that we had peace of mind. We very much recommend calling them if you're having fireplace or chimney issues.

Black Magic rebuilt my chimney in 2021 - the cost was $8000.00. In early 2023, I had a fire in the…read morestove pipe between the wood stove and the wall. The fire department cracked the mortar. I called the company to do the repair- the quote was nearly $16,000. Because of the quote I submitted a claim to my homeowners insurance. As result of the claim, my homeowners insurance company dropped me. I found an alternative company to do the repairs- their cost was $2300.

Tyler was great - responded to my request to assess our fireplace quickly, and had availability…read morethat week. He was extremely knowledgeable and trustworthy - although we didn't end up servicing the fireplace because it ended up needing more work than our budget has room for, we were very happy with Tyler's assessment.

Tyler had previously serviced our Harman Pellet stove and spent quite a bit of extra time advising…read moreus about care and use. We decided to ask if he could repair a Heat & Glo gas fireplace that needed new ignition module and wiring harness. The cost of a brand-new unit with installation would have been 7-8K or more, based on other estimates. We decided to replace multiple components with OEM parts I purchased. Tyler and his helper did a great job and unit works perfectly. We saved several thousand dollars. I have recommended him to two friends since then and highly recommend.

Heard some thrashing in my wood insert liner and knew I'd need help extracting whatever was in…read morethere. Joel and crew were on the spot the next day, ready to help. They cleaned the chimney (luckily, whatever was in there had gotten out on its own), installed a cap, advised me about a problem with puffback, showed me a better way to maintain my insert, cleaned up and were gone. Prompt service, very fair price, congenial guys and good advice--hard to find but great when you do. They are already on my calendar for next year's cleaning. I've consulted with a number of other chimney companies. This firm got the job done quickly and well and, let me say it again. for a very fair price. I recommend them without reservation.

I used this company 2 years ago and they did an excellent job. I submitted a request for a chimney…read morecleaning several weeks ago but no one got back with me. I called, left a message and someone returned my call to schedule a cleaning. They arrived on time and were very friendly. I was surprised it took under a half hour and that no one went up on a ladder to inspect the chimney for any issues. For 30 years, someone always went up on a ladder to at least do a visual inspection. I'm not convinced the proper service was completed. I was also surprised they didn't clean the glass on the wood stove door, something that always gets done. When it came time to pay, the price was $300 plus tax and not the $250 as advertised on the web site. Like I said, nice people but I'll be using someone else next time.

I am not using this business, but they did offer me a competitive quote and good communicationread more

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.

Chimney Hero's has been servicing my cabin stove for 10 years. They are reliable and trustworthy…read more The technicians did complete inspections and filled out reports for my insurance company The company stands behinds its work and returned to complete a job to make sure stove was working properly. My stove is working well now!

March 5th 2025 they came and did $5800.76 of what they claimed was repairs to bring our chimney up…read moreto code since the inspection did not pass. May 22nd 2026 we had a home inspector come and do a detailed inspection for an unrelated circumstance and at that time we weren't aware of any issues. Once we received the official report and photos from the home inspection, it seemed familiar to me. So I pulled the chimney inspection and looked at them side by side. It was alarmingly clear that the home inspectors STRONG suggestion to obtain necessary repairs from a licensed contractor for EXACTLY what this company claimed to have already repaired months prior. Ultimately, no repairs were ever done and both inspection photos looked exactly the same which would indicate that this company allowed our chimney to remain out of code, an active safety and fire hazard and we used this trusting that it was now in working order. I provided them with the documentation and request that they refund the work they never did. It's been over 2 weeks now and I still have yet to be acknowledged which I presumed is what they'd do since the alternative would be to take accountability and at the very least apologize for the unsafe conditions they put my family as risk for and rightfully return our $5800.76 back to us. I gave them the benefit of the doubt and have been instead given lack of professionalism.