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    TDS Mechanical & Plumbing

    5.0 (1 review)
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    7 months ago

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    Grasshopper

    Grasshopper

    2.3
    (48 reviews)

    Tyler B was great! Top Notch !! Would recommend using this company for any HVAC, Plumbing or…read moreElectical Service!

    I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.

    Roland J. Down Service Experts

    Roland J. Down Service Experts

    2.1
    (165 reviews)

    Had a maintenance check done of A/C unit. Dale called ahead before arriving. Arrived as planned…read more Cleaned out unit & changed filter. Checked indoor & outdoor components. Very pleasant & knowledgeable. Answered my questions. Great experience.

    I can't win with this place. I got a call about are yearly service on the furnace, mind you they…read morejust did the Heat pump service/ are thermostat was not working. Tech comes out to check thermostat issue and is not sure why it is not working but said he will order a new one( this would be are third thermostat in 6 years). I get a call telling me the Tech will come out and do are winter service in June and replace the thermostat. They no-showed me twice, after receiving the text and call that tech is on his way. Got no/showed twice. I got another call about the thermostat and the winter service being done. Tech shows up, knows nothing about the thermostat but is here for the winter service( mind you I have been using vacation time for all these no-show appts) Adam the tech went to the basement to start working. After a few I can hear him having a spirited conversation with someone. One hour later he comes upstairs to tell me he cannot service are furnace because the previous tech from last year stripped some sorta nozzle and put equipment in, incorrectly. Which makes sense because the house smelled like oil for a day or two. A week ago I get a call about coming out to replace and fix what was broken last year. I ask for Adam the tech that went into detail with me about what all was done wrong. I asked the phone rep for Adam since he seems to know what he is doing. I'm told she will check his schedule and get back with you. Fast forward to today, I get a call that the tech is in his way, I am at work and the wife is a teacher, off for the summer, she is shopping and about 30 minutes away from the house. I ask the phone rep can I call you back to make sure the wife can get home. I'll call the number I was told to call and go to a phone center, which is of no help. I have four more years on this contract and will not do business with Roland J Down. The reason I used them was a family recommendation.

    Family Danz Heating and Cooling

    Family Danz Heating and Cooling

    3.3
    (98 reviews)

    When it came time to install central air conditioning in our home, we wanted to make sure we were…read moremaking the right long-term investment. We received an in-home quote from another company that initially seemed almost too good to be true. After doing additional research, we discovered the proposed system had been sized primarily for heating, meaning the cooling capacity would need to be throttled back, potentially leading to increased wear on the equipment over time. The quote also included older, discontinued clearance models that used refrigerant scheduled to be phased out in the near future. That experience made us appreciate the honesty and expertise of Family Danz even more. John R. visited our home, provided a realistic and transparent quote, thoroughly explained the advantages and disadvantages of each Bryant system option, and allowed us to make an informed decision without any sales pressure. As a retired military veteran, I also sincerely appreciated the additional savings they extended as a thank-you for my service. Once we committed to the installation, everything moved quickly. We were scheduled promptly, and before work began, John R. and Residential Installation Manager Josh G. conducted a final walkthrough to verify measurements, answer every question we had, and ensure all of our concerns were addressed. On installation day, Grady and Kayden arrived right on time, listened carefully to our requests, and immediately got to work. Although an unexpected scheduling delay with the electrician from Mackey Electrical meant power wouldn't be available until Wednesday, the installation team adapted their schedule and completed as much of the work as possible in advance. They even coordinated an earlier start on the second day to get ahead of the intense attic heat. Throughout the four-day installation, Josh stopped by regularly to inspect the progress, answer questions, and make sure the crew was working safely and staying hydrated. Every member of the Family Danz team demonstrated professionalism, outstanding communication, and genuine pride in their work. Any issues that arose during the installation were addressed quickly and communicated directly to management, giving us complete confidence that customer satisfaction was their highest priority. The quality of the workmanship and attention to detail exceeded our expectations, and the finished Bryant air conditioning system looks and performs beautifully. Based on this experience, we have decided to trust Family Danz with all of our future heating and cooling needs, including servicing our boiler and hydronic baseboard heating system. If you are like us, having a central air cooling system is a major home improvement to not only improve our quality of life but increase the home value. It also does not come without a significant price tag which is why the value and longevity of the system is important to us. We wholeheartedly recommend Family Danz to anyone looking for honest advice, skilled installation, and exceptional customer service. They truly earned our 5-star rating.

    Family Danz was called to my listing after an inspection deemed the upstairs heat wasn't working…read more They came , turned up the thermostat, heard the furnace kick on and called it a day. They never waited to see if the heat came on upstairs. Charged $160. Fast forward to the final walk thru when the buyers turned it on and discovered it wasn't working. We called them to come back the morning of the closing. Was told they could get there. Never showed. Cost my clients $3000. As a realtor, we rely on recommendations. I would not recommend this company. So many other companies to choose from. Next time I will choose better.

    TDS Mechanical & Plumbing - hvac - Updated August 2026

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