They were efficient, friendly, punctual and did a great smog check on my Honda Civic.read more

I don't know how to thank Ferhat enough for his kindness to my friend and I. We are women who can…read moreonly drive.... So my friend wanted to change that. Her car had low tire pressure warning sign showed up on her dashboard. So she use this opportunity to ask me to join her for the real life class room at this gas station. We saw Air/ Water but had no idea how to fill it. I walked to Ferhat and told him about this. He smiled and told us to wait then he came to help us. He explained how to use tire pressure and show us how to fill air. I told him that I could do the rest after he showed us but he helped us to finish all 4 wheels. My friend handed him a tip as we appreciated his kindness so much. He did not accept that. Ferhat , you made our day. Thank you so so much. We appreciated your kindness. Really good services. If I can give 10 stars, I would

Normally, this is my preferred gas station-jt's close to home and clean-but today was not a…read morepleasant experience. This is the third time I've come and tried to pay with cash, only to be turned away because they don't have any change, Is that even possible? This happened to you? The employees weren't friendly

Paid for gas and was given a car wash also that I didn't choose for $12. Was told management in so…read morei can't get a refund for car wash I didn't want or get. Wish I could give 0 stars. Also phone number doesn't work because voicemail is full.

The buggest regret to go to this gas station when I ran out of gas and trying to use my Shell Gas…read morerewards. Popped tinto the first day, gas pump frozen, go to another pump. Next gas pump, tried to stick my credit card into the reader. something was jammed into the card reader. Out of order. go to the next gas pump, insert my card, "reading...EMV down...see cashier" FML. how hard is it to maintain these gas pumps. Whats worst, no NFC carder or tap to pay function on these card. Hey, we live in 2025, not 2008. How hard is it to upgrade your pumps. Had to go inside the station to pay. Realized I am not the only one having to pay the cashier to pump gas. Waiting in line, realized they don't have any of the burritos they advertised in the hot case.What a piss poor gas filling experience. Avoid at all costs.

This is a nice Shell gas station. It is located in a high traffic area off South Novato Blvd and…read moreRowland Blvd. I don't usually get gas here because of the higher prices. I stop by The Loop when I need to grab something. It has been remodeled and they do a great job keeping it clean. They have a big selection of drinks and snacks. I like how visible everything is in the fridge section. The staff is always nice and helpful.

Sounding like a title for a Cartoon Network adult swim show, Matt and Jeff's Gasoline in Novato…read more(2nd location in San Rafael) is a 24 hour gas station that provides car washing and detailing services as well. We ended up here because I didn't do a good job of recognizing that the nearby Costco does NOT have a gas station (18% in fact). So came here instead. Price was $5.299 a gallon. And I did look to see who the owners are (they are not brothers, Matt and Jeff Hardy).

Matt and Jeff's Gasoline has the best prices in Novato for gas, and when my memory serves me well,…read moreI remember about their "Happy Hours" of forty cents a gallon off between 6 p.m. and 8 p.m. I'd forgotten about getting gas here until I had surgery on my arms and could not pump gas for a while; they were very accomadating to my temporary inability to pump my own fuel! I was there every week for a while and never had a problem getting someone to help me, I never even had to leave my car. Whether you have a temporary disability or a permanant one, Matt and Jeff's provides excellent customer service and will pump the gas for you; please try to remember to tip for this service if you appreciate it (they'll decline acceptance at first) Great prices, great service, great gas!!

Review solely based on gas purchase…read more Stopped by out of necessity and this Chevron came through with what it needed to do. Gas pumps work well, the property is decently kept, and the convenient store offers a bunch of snacks. 3 stars, I can't complain.

I don't ever give a company one star but I have to with this location. One star because I purchased…read moretheir car wash and upon entering the car wash building, something did not look right. As it started spraying my car with soap and then more soap and then water, I realized that it was missing the series of brushes that scrubs your car. I paid $14 for Chevron on Rowland Way to spray soap twice, water, and blow dry to keep my car dirty. I am upset that they even allowed me to pay for a car wash when there wasn't any wash provided. I am disappointed that my car is still dirty . Lastly, I feel really robbed by Chevron. I DO NOT RECOMMEND THIS PLACE AND DO NOT GET FOOLED WITH THEIR CAR WASH AS I DID!!!!

Driving from Sonoma to the Muir Woods I needed a pit stop to use the restroom. This was the closest…read moregas station around so we stopped here. When I came inside, despite their being a restroom with a locked door on the exterior of the building, the cashier told me that there were no restrooms. I get that it's up to a business to allow for customers to use their restrooms, but when you are a gas station along the highway it just feels wrong to not have that as a service. Just beware that if you choose to stop here, it's very bare bones, and there are no public restrooms.

I hope I will never need gas and stop at this gas station…read more Today Saturday the 22 of June around 10:30 the cashier was a very very rude customer service he was screaming at me I was going to record but I didn't have my phone on me this guy needs to find something else to do , my son got scared he totally was on drugs or don't know sorry for The owner of this place

Stop elsewhere for you gas and snacks!! Really, no…read morebathrooms? You charge a bunch more for gas than normal. I get it, touristy place and out of the,way. But no bathrooms? Your bathrooms have bern "out of service" for a year. (Conf8rmed with an apologetic employee) You know people are traveling, on the road and need facilities!! Shame on you!

Friendly service at this small station. The prices are high compared to other places in the…read morebroader Bay Area, but that is to be expected given the location - so don't be surprised. The first time I went there they had run out of gas. It was an extreamly busy weekend with the beautiful late summer weather along the coast and the delivery was late. So just some unusual circumstances. Some (potential) customers were quite upset and being rude and confrontational (without masks on during these Covid times). The small staff of 2 was putting up with the rudeness from them with grace and self-control. We had enough to last till the next day and came back - tanks were full and they were very apologetic for the prior day. Hey, these things happen. Only reason for 4 stars vs 5 is the prices. Other than that, they offer very good/friendly service, a small but varied selection of items for the road in the little store, and good soapy water the clean off the windscreen.

Just your typical Loop Neighborhood Market…read more Conveniently grab yourself some gas and fuel for yourself when it comes to snacks and drinks. Cost is slightly above average but there is always some kind of sale going on and if all else fails, go for their own Loop products to save yourself some money. 4 stars. Store is clean and carries a number of products. You will absolutely walk away a little something.

This place is not open 24 hours. I would just go to Safeway if you are not looking to get gas. I…read morewas here around 1:55am the doors were locked and the clerk told me that they were closed. Their sign and yelp page says they are open 24 hours.

Watch out for charge card/debit card skimming! ! We fully believe my card was skimmed here: I put…read moremy card in, but the digital screen above it was just blank/frozen, no instructions or anything, unable to select how much gas I wanted etc. totally blank screen. So I sensed something awful, stopped trying the transaction but the pump would not release my card back to me ! It was not retrievable or cancellable! it was "Locked deep into the slot, not even enough edge to grab with fingers" . I went into the store to tell them that it was the third time in a month they had "held my card in the slot, regardless of which pump i went to each time" and that I was clearly afraid it was being skimmed while it was locked up. He went behind the counter Without answering my questions, then just said "try it again right now, it should release your card". Suddenly it did get released at the pump. I was so upset by it all, I just drove off to another station, possibly owned by the same family, 5 blocks away. Tonight, I've learned that at that same exact hour, my bank account started showing almost $900 fraudulent charges from ( names withheld) "xxxxxDoordash" !!! Online, there are so many other mentions of "Doordash scams", even though this was completely unrelated to Doordash. So disturbing.

This is the worst gas station I've ever dealt with. I pulled in recently to fill up my car. I…read moreinserted my credit card and realized that the amount of the previous was still showing. I pulled my card out and tried three other pumps with the same result. I went inside to complain to the clerk and she just shrugged her shoulders and asked me if I wanted to pay for gas at her credit card machine. When I got home I checked my credit card balance and there were over $560 charges on my card. I went back to the station and the employee told me that will be removed. What blows me away was her response to me was like no big deal. So 4 days later the charges are still there. I will be going through the fraud folks at my bank to rectify this.

I'm not sure what's going on here, but this place used to have a bakery and deli. It was a secret…read moregem in Novato. They used to do custom cakes and actually MAKE sandwiches for customers. I went in to grab two deli sandwiches and was told it was "serve yourself" and there were pre-made sandwiches; I asked if she could make a sandwich for me (I had a specific order) the woman pointed and said "Make it yourself" MAKE IT MYSELF??? I could have done that at home. Needless to say; but I'll say it anyway - no thank you.

THEY have the hottest beer and soda in town . There to cheap to fix there cooler . Myself and all…read moremy contractor friends , which is a lot don't and will not buy any drinks there until they fix that problem . At the end of a work day when it's already hot outside , who in the hell wants a hot beer or soda . There losing a lot of customers from being to cheap to fix there cooler !!!