Horrible. I bought some half-and-half and it smelt already rotten. I could not return it the day of…read moreand then when I did, I had to spend five minutes arguing about a $3.99 product. Pretty much blamed me the customer for buying it and was horrible at customer service.

This is by far the worst 7-11 in the entire country. The prices they post are almost always wrong,…read moreand when you call them out on it, they get mad and try to blame you. The worst employee they have is the idiot that works there in the evenings, you know who you are.

If there is one place in Novato where you can get fresh hot coffee 24/7 no matter what hours of the…read moreday, it's at Alco's Famous Market. I have gone there at all odd hours of the day like after midnight, during the afternoon, you name it and it's the consistency I like the most. Who likes to drink old coffee that sat way too long or sometimes it's made too strong or burnt? I don't and I been to all sort of different gas stations to get coffee like Circle K and the consistency is always a big issue. Even McD's fast food coffee is inconsistent depending on when you go. Not here! The coffee they carry is the Farmer Brothers' brand. I like the Colombian and French roast here. They may have carried another brand in the past but this brand is very good and popular. They also offer options on creamer flavors to select from but I generally get mine black without sugar. Nothing but pure coffee to perk me up! Keep in mind that this is a liquor store but they also sell hot food in the morning like sausages, bacon or turkey with eggs on croissant or English muffins. Donuts and pastries are also available and are made in the back all day but not positive. It really get pack with people in the morning. I've even seen truck drivers stopped at the center divider after getting off the ramp from south 101 to come here. You can park at the restaurant just to the right of this market when the lot is packed with cars. The people who works here are friendly and helpful. No problem for Spanish speaking patrons. I may go there soon for a hot cup of coffee after writing this review.

THEY have the hottest beer and soda in town . There to cheap to fix there cooler . Myself and all…read moremy contractor friends , which is a lot don't and will not buy any drinks there until they fix that problem . At the end of a work day when it's already hot outside , who in the hell wants a hot beer or soda . There losing a lot of customers from being to cheap to fix there cooler !!!

Was headed back to concord,where the gas is only $3.65 a gallon. My tank read 40 miles till empty,…read moreso I only paid $20 at pump #7. Gas pump presumed to pump the $20, Put Navi on was in phone with my sister so to my fault I was not paying attention. When I jumped on 37 gas tank read 37 miles till empty. Next exit was closed do to construction & wanted to beat traffic. So I continued on. Came back later to let store know maybe it's something wrong with the pump & they didn't want to acknowledge it. & had the line in the store looking at me crazy even though I gave off no Karen vibes, payed for my stuff and left. So from now on I will be paying attention. Proceed with caution & attention!

This is very nasty. This is how the ice looked after melting. I'm guessing it's mold please do not…read morebuy any fountain drinks from this location

I hate how the dtore closes, the cashier usually does his cleaning between 1 am -2am…read more It veryconvient when you want something quick.. But not to have to wait for the guy to come back from where ever he went, leaving the premises in his car. The website reads open all day , 24 hours. Not this store, you never know when it's closed or when it will open back up It's frustrating. I can't go to another store.

These guys just jabber away on their earbuds all night, don't even stop when helping customers…read more Rude!

Just your typical Loop Neighborhood Market…read more Conveniently grab yourself some gas and fuel for yourself when it comes to snacks and drinks. Cost is slightly above average but there is always some kind of sale going on and if all else fails, go for their own Loop products to save yourself some money. 4 stars. Store is clean and carries a number of products. You will absolutely walk away a little something.

This place is not open 24 hours. I would just go to Safeway if you are not looking to get gas. I…read morewas here around 1:55am the doors were locked and the clerk told me that they were closed. Their sign and yelp page says they are open 24 hours.

I come here all the time and they are always closed at night. This is very unprofessional I…read morethought it was open 24 hours. And I had to walk all the way here for nothing. It is a 30 minute walk. They don't even put a sign saying when they are gonna be opening at this time or what ever. This happens to me all the time. Its not cool or right.

This is the "Loop Market" that's the food mart & Car wash of the Shell gas station at Rowland & S…read more Novato Blvd. It's near the freeway ramps, so that's why the gas prices are higher. Also. Shell is a Top Tier major fuel brand, and has a reputation for being pricey gas. I was at this Shell/ Loop Market at about 850pm on a Tuesday. The car wash was closed, so I couldn't review that. The food mart was very clean and well organized. It looks like they were doing re-stocking or maybe an inventory count. I was looking for something to eat, and Oh Look! They have hotdogs! $1.99 for 1/4-lb hotdog. So I asked for a hotdog for two reasons: (1) I like their hotdogs, and (2) I wanted to see how he serves it to me. I told the clerk about my weird hotdog experience at the Loop Market in Daly City last week. He didn't know why they served hotdogs like that. The clerk served the hotdogs on buns, on their own paper tray. Very nice, but the buns weren't fresh. The actual hotdog was fresh and juicy, and probably still within it's holding time for best quality. So in general, a good experience at this Shell station. The food mart is equipped with modern dispensers and fresh food tables. Also, lots of packaged foods are available. Note: Posted sign says no pump assistance for disabled persons at this station.

I can not remember Yelping a convenience store, so this may be a 1st! Allowing for poor memory . …read more . :) One of our household made a dinner time trip to this 7-11 and we decided to have their pizzas for dinner. Plus Slurpees. Comfort food over health food - sometimes you just gotta do it! Normally my trips here are for things on short notice, like milk or snacks when I don't feel like travelling to the large supermarket over the freeway and through the parking lots. So, when we got 2 pizzas here - a pepperoni and a cheese - I was pleasantly surprised! They "cook" the pizzas fresh when you buy a whole for about $7, and it arrived home very hot and with melty cheese. The crust is different than I expected, not too doughy but not thin and crispy either. And the sauce was great - slightly sweet but with an after tang that was a bit spicy to me. Very nice taste. Granted, you don't get a lot for the money, but it's fresh, hot and tasty - and that's all we need sometimes, especially when no one wants to cook or spend $30 on our favorite pizza. In other words - a great option for good convenience store pizza! They also have pre-made sandwiches, salads and assorted other foods as well. And the place is clean and well stocked and always friendly staff, although parking can be a bear (it shares a small lot with a busy laundromat) but definitely worth considering for spur of the moment snack - or dinner - needs.

Horrible experience ounter person Although I asked for the…read moremanager , he did nothing. I contacted corporate and they said I would be contacted by the owner and no contact has been made. Questionable business practices

Our family stopped by on Saturday. We got some gas and some energy drinks for my hubby. He couldn't…read moredrive home without them! Great location! Would return our next road trip! SYOY! :-)

I was in Novato, which I rarely am, & went out of my way to go to this gas station. I remembered it…read morebeing the cheapest gas around! Well not anymore! It was over 100° when I went there so I wasn't looking to spend tons of time. I swear to GOD it took 20 minutes to fill up my car & I have a small tank. Also-NEVER HAVE I EVER paid this much money for a tank of gas!! The gas prices aren't even bad right now!! Something isn't adding up right.

Extensive convenience store fare plus make your own cold sandwich bar. Open 24 hours in a county…read morethat basically forbids that. That's five stars any day of the week.

Wonderful sandwiches and build your own sandwich bar! Guess the price of your sandwich by weight…read moreand get yours for free! We always stop by when in the area for or sandwich fix! I hope you give this place a shot. Don't judge a book by its cover.

Matt and Jeff's Gasoline has the best prices in Novato for gas, and when my memory serves me well,…read moreI remember about their "Happy Hours" of forty cents a gallon off between 6 p.m. and 8 p.m. I'd forgotten about getting gas here until I had surgery on my arms and could not pump gas for a while; they were very accomadating to my temporary inability to pump my own fuel! I was there every week for a while and never had a problem getting someone to help me, I never even had to leave my car. Whether you have a temporary disability or a permanant one, Matt and Jeff's provides excellent customer service and will pump the gas for you; please try to remember to tip for this service if you appreciate it (they'll decline acceptance at first) Great prices, great service, great gas!!

This is my go to gas station. It is in a convenient location, right off the Rowland exit next to…read moreVintage Oaks shopping center. There are eight gas pumps and the prices are always lower than the nearby gas stations. The pumps are open 24 hrs a day which is great! They have a discount card if you ask one of the attendants which takes 30 cents off the listed price. They also have a happy hour discount between 6pm-8am every day for 40 cents off. If you have a discount card they will give you an additional 10 cents off. It is great they have so many discounts on gas especially since gas is over $4 these days.