I took my 2017 Corvette Grand Sport to Chevy 112 for a radiator flush and brake fluid flush. The…read moreladies in the service department were very helpful. Mike the Corvette tech as always was a pleasure to deal with. Very knowledgeable and friendly. Nobody services my Corvette but Mike. Thank you for the great service. 8/6/2025

Turning in a lease sales staff the worst now I see why they lost #1 dealership to Atlantic Chevy…read morenever late on my 3 year $750 a month payment have excellent credit you think they would be a little more interested in keeping me but no so now make room for another return to take up valuable space hey Nessinger your not recommended.....very poor Business you people give a shit about you and it shows open your eyes other dealerships are getting your customers

Wow! This auto body shop was a lifesaver to my fiancé…read more The day before (Saturday) the snowstorm my fiancés car started to smoke/steam from the hood. Being a Saturday, not many shops were open. I used Yelp, and found this place. Not only were the reviews great, but they were open! My fiancé called, explained his current issue and the lovely gentleman on the phone took his name and told him to bring it in! He brought his car in and they told him they probably won't be able to get to it today due to closing in a few hours, but would try and then with the incoming storm it would probably be Tuesday. Not a problem at all! After I picked him up after he dropped his car off he said the gentleman behind the counter was very nice! Fast forward to Tuesday morning (due to the storm, didn't open Monday) they told him they couldn't find anything wrong or a reason for the smoke/steam. They stated they looked it over, drove it, had it run and still couldn't find anything. They also repaired another issue that a previous mechanic quoted him over $2k to fix for about $500. My fiancé was and is very happy with the service he received on his car. He stated he will now bring both of our cars here for all of our car needs!

Arthur's auto repair is one of the best repair shops in the area. The owner is fair, knowledgeable,…read moreand always right on time with the work they do. I've had many family and friends switch over to Arthur's from their other shops because of the pleasant experience I've had here. I've had multiple inspections, oil changes, and other services and have been pleased each time. No price gauging and no waiting for months to get in like at most of the dealerships. This shop is a must try for auto repair.

ROYALLY SCREWED…read more Brought in my 2009 Honda Civic for air conditioning repair. Brian (owner/mechanic) told me I needed a new compressor and a new belt. He promised to do a full repair, soup to nuts. Nothing slapdash or temporary. We agreed on a price of $900. I informed Brian that I make my living driving for Lyft/Uber; that I DEPEND on my car for WORK. I also informed him that I share custody of a special needs child, that I need my car for visitation. Two days later I picked up the car, paid CASH. Had a new belt and compressor; the AC worked well, felt great. I couldn't have been happier. Twenty four hours later . . . I start the car, turn on AC. Hot air. Not a trace of refrigerant. Engine just has to warm up, I tell myself. I give it fifteen minutes. Twenty minutes. No. Still nothing. Hotter inside the car than outside. I immediately take the car back to Royal Auto Care and Brian (acting vaguely annoyed, not at all concerned or apologetic) tells me he'll take care of it right away, just leave the car. While waiting for an Uber, I watch as other customers roll in and have their cars driven into one of the bays, put on a lift. When my uber finally arrives (half an hour later), my car is still there in the parking lot. So much for "right away". Five o'clock rolls around and no word from Brian (he'd assured me when I brought the car in, "I believe in good communication"). The next morning he calls and tells me the compressor he installed was 'bad' and that he's gone ahead and ordered a new one and is having it Fed-Exed. Should have it tomorrow. BTW tomorrow was last Thursday, a week ago from today. No word from him all weekend. I call Monday around noon and he claims the compressor he'd had Fed-Exed was "also bad". Wow. Not one, but TWO bad compressors. What are the odds, right? Now when I phone (no more than once a day, I'm not a pest) I get the same response: "I'm still working on it." No apology. No clear updates. Just deflection. And palpable annoyance. Here's the problem: I've already paid him. In cash no less. There's no urgency, he has no real obligation to finish the job in a timely, professional fashion. Money's already in the bank. And I'm powerless to do anything about it. Can't cancel check, can't involve my credit card company. So. Here it is: ten days later and I am still waiting to get my car back. I am LOSING MONEY every hour that I am without it. And I miss my son. I'm also out $900. Okay. Maybe just $800 as this guy DID replace the belt and that was new and *seemed* to function properly (will provide updates on this). Two possible explanations:A) He and his mechanics are incompetent or inexperienced.B) He and his mechanics use substandard (presumably cheaper) aftermarket products for their work. The negative reviews (posted here and on other sites) should have been enough to cause me to STEER VERY CLEAR of Royal Auto Care. If I could give this shop a ZERO STAR rating, I would. UPDATE: I finally got my car back after nearly TWO WEEKS of "repair". AC worked fine for about three weeks, until early September when it went out again. Drove to his shop the next morning and told him about the AC going out yet again. Instead of apologizing and offering to put it on lift immediately or even run a few preliminary electrical tests himself (checking to see if something simple like a bad relay, blown fuse, faulty AC pressure sensor, etc.) he got angry and confrontational. I informed him that I planned to write a comprehensive and strongly NEGATIVE review of my experience with his business and he suggested (half-heartedly and without looking me in the eye) I leave the car and he would "take a look at it when he could". Not wanting to miss any further visits with my son AND lose yet another two weeks (or more) of wages, I walked out deciding I would test his "One year guarantee" and arrange to bring it back sometime spring/early summer 2025. After a lot of thought, I've decided to simply eat the $900 (which I can ill afford to lose) and take my car to someone competent and trustworthy. BUYER BEWARE.

By Far the Worst Mechanic shop ever! They string you along in regards to Prices and the work that's…read morebeing done. They give you an initial price and it'll change five times until they feel like they made enough money off of you. And they break other things on your car and don't fix it and Brian one of the employees will give you a hard time . You go in for an oil change and leave with flat tires . This place is a rip off and the mechanic is a a junk yard mechanic. If you Value your car Money and Time DONT GO HERE !!!!!!

Great service and quality always helps me out when I need it and is super quick with oil changes…read moreand tire patches and service. Love this place and the price is amazing

Had a question wanted him to just look at my car so rude wouldn't even check it don't wast your…read moretime!

My husband and I have been using this place for years for things like oil changes and inspections…read more Recently, we have brought our truck there that was in need of repair. The truck has an extended warranty on it so an inspection needed to be done in order to further the repair process along. The truck was brought in in February of 2026. It is June 30th today. Crickets. They completely dropped the ball as far as facilitating the repair of this vehicle and Carmine, the owner, is a ghost. There is little to no accountability on their part and finger pointing at the warranty company. This business is not the best choice for you're looking for a company that is attentive, has follow-through, and takes pride in their work.

DO NOT GO TO THIS PLACE!!!!…read more They put the wrong oil in my car a couple weeks ago and now today 04/06/26 I'm having engine problems due to wrong oil being put inside my car and now my car is sitting at a different mechanic place. Thank god my engine didn't actually blow up I got very lucky. I WILL NEVER BE RETURNING BACK TO THIS PLACE!!!!

Absolutely amazing 10/10 friendly and helpful staff. easiest process of my life at a way better…read morecost than anybody else. If you want clean work, actual effort into your needs for your car and helpful staff who have no problem answering all your questions then definitely come here.

you ask would i use again? NO it doesn't take 8 hours for a Plug a play install. i had them install…read moreauto start witch came out good. but a 1500 stereo. and then install side blind spot cameras and they were installed facing to the front. all trans action payed in cash. never haggled about price just asked for honest work. there's others that rave about them and there's others. i hate writing reviews cause i don't hold back.

I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.