Roma made me look gorgeous. My long time hairdresser is unable to work now , so I wandered in and hit the jackpot. She chose an elegant plum color, gave me a great cut, listened to me moan, and charged me a very fair price. Plus, I can walk ov read more

The owner of this salon is very nasty to customers . She has no courtesy and is very rude . Some of the workers are nice but I wouldn't recommend my dog for a cut. read more

Absolutely horrible service. You have to practically beg to get your hair done and everyone's attitude sucks! When some reluctantly attended to me the results were just as terrible as their attitudes. read more

Worst service ever. It's crowded they rush you the basin to wash your hair is disgusting. They be cooking and the place smell of food like it's a restaurant. They be talking about their clients in Spanish very unprofessional I would give zero star but have to give at least one to post review read more

So this the scoop.... With Lopez Salon from a Man's point of view..... Roma herself does good hair, right... but you gotta like flirt w/ her for an appointment.... But her new staff.... Badass... she hires some authentic off the boat girls that really know what they are doing.... Think actually getting your hair done In "DR"... she got a new chocolate one wicked frame..... that exemplifies excellent care with washing and blow drying black hair.... She preheated the comb and put heat protector on it.... On the comb.... I knew I was in good hands..... if ur in Canarsie... come check out our Dominican Spot... Lopez Beauty Salon.... They all good, Especially Cookie.... read more

I've been going here for years and I've never had a problem. These ladies are take care of me properly. Since I'm on a lot of meds my hair gets matted when washing and it takes time to untangle it so they can put it in rollers. I always feel better when I leave. Thanks Roma and ladies. read more

I travel biweekly from New Jersey to New York just to go get a decent wash. I've been to numerous salons in New Jersey and I would end up having to blow out my own hair. I can honestly say that they've never stirred me wrong I've been going to Lopez's for over 10 years!! read more

Workers attitude is horrible they will have you waiting while they take their regulars or whoever they want.

I have seen a few bad reviews for this establishment. I just want to update: This is an AMAZING, PROFESSIONAL hair salon. Although I have my preferred stylist, Janet, ALL of the ladies here are fabulous, knowledgeable stylists. This was my go to during Covid, and it remains my ONLY hair salon. As to the naysayers who claim they can't do black hair/natural hair. This is not the case. When I first started coming here, I was rocking my natural hair and they helped me take it to the next level. My Mom STILL has her natural style and she is also a loyal customer. This salon is scrupulously clean, from the front, to the back, to the washing and drying stations and restroom. The restroom itself is large and always perfectly maintained. (Take this from someone who very rarely uses public restrooms.) Their prices are fair and reasonable for a multitude of services. Can we be honest? I have personally witnessed some of the rude, entitled individuals who come to the salon on busy days and expect everyone to drop what they're doing and give them 100% attention. I have seen customers yelling at the stylists while they were in the chairs. The owner and stylists have always maintained the highest level of professionalism. Please. Do not allow the lowest crumbs of our community harm a small business. If you're looking for a hair salon, give the ladies at Lopez a chance. Judge for yourself! read more

I just left the salon and as always job well done . This is the best salon in New York hands down . They are not only professional but treats you like family . Came for a rinse , wash set and blow . I received so many compliments on how healthy my hair look with shine and bounce . Don't take my word for it try for yourself you will be happy you went . read more

Lopez Beauty Salon - Hair Salons Near Me - Brooklyn, New York

Some of the staff made me uncomfortable hearing them talk about clients while there being serviced including myself and would leave you unattended to attend someone else one of the staff said to her coworker that was servicing a beautiful autistic young lady of you have a lot of patience like whatttttttttttttt ummmm read more

let me just say worst salon ever, my mother went to this shit shop with hair almost touching her butt. She asked for a long bob close to the shoulders. and she got her haircut above her ears. When asked how could you mess this up so terribly, the salon-ist, JANET ... went on to say "well nothing we can do now. not to mention even after a healthy cut due to the heat from the drier being extremely high , now my mom has short and heat damaged hair. thanks Janet. read more

I started going this salon post Covid Lockdown but still during the Pandemic. I could not have been more satisfied! The owner, Roma, is unfailingly polite, professional and friendly. The salon is spacious, bright, clean and welcoming with multiple stylists. They are closed on Sundays and tend to be busy on the weekend (Fridays & Saturdays), however, I usually go early on a Saturday morning and I am always happy with the service. Janet is my preferred stylist but when she's not there, any of the other ladies are just as great! read more

I went to this salon because it's close. The owner (Roma) is very rude. She does not welcome black customers. I walked in and she acted like she didn't want to speak to me. I asked her how much was a wash and set, she responds in a nasty tone, oh I don't know the girl washing your hair will tell you (with no eye contact). For $50 for a wash set and blowout, it wasn't great, I had to go home and fix my ends. When I paid Roma she didn't even look up or say a basic thank you, she just put my card on the counter. She wants business from black people but doesn't respect us. Reading past reviews many people have complained about her attitude and some of her staff for years, but she continues to profit off black people and not giving us a minimum basic courtesy. I will travel further to better salons with better customer service. The negative reviews are 100 % accurate! I will NEVER go back to this salon and give her my money. read more

I don't usually do reviews. I felt is was very important to share my experience about this salon on New Years Eve. I am an African woman who was very disgusted with the unprofessional service I received. I arrived at the salon a little after 3:00. As I walked through the door the owner said to me in a very nasty tone "I was about to lock the door in two minutes." I told her I called yesterday to see what time the salon was taking the last person for today and was told 5:00pm. She looked at me and said rudely, "we are short staff today!" I said ok, can I get my hair done? She said "yes!" The service I received was horrible. She put me under the dryer with the highest temperature. I had to ask one of the workers to turn it down because it was too hot. When she blew dried my hair she was jerking my head and not caring if the roots were straight. She wanted me to use a Keri Brazilian treatment in my hair, which I told her no, I have natural hair and worked hard to keep it that way. I waited until she finished with my hair to let her know I was dissatisfied with her service. She told me she was sick and tired. She did not seem to care and told me to go to another beauty parlor. I notice that she is very nice to the Spanish customers and rude to the African-American customers. The owner needs to learn how to treat African-American people due to the fact we are the majority of her customers. I will not be back. Worst service ever! read more

This Solan isn't for black natural hair. Their hair care products and styling techniques damages natural hair.

Absolute worst! The staff are rude. If you don't give them tips they save you for last. But if you don't do hair good why would you expect tips read more

I like it here haven't been her since 2009 and things are still the same very nice people and my stylist was very warm welcoming. She made me feel comfortable to let her do my hair. read more

Lopez Beauty Salon - The neatest salon I've seen thus far amazing - Hair Salons Near Me - Brooklyn, New York

I went back y'all. I wanted to give an update. Went for a wash and set. Washed promptly. Set promptly. Very nice and I ever trusted nanny to trim my ends. I didn't mention my review because I wanted to really see if things improved and they have. I would definitely revisit after Saturday's visit. read more

I got here with have down my back! I told the stylist Janet I wanted a long Bob and told her where I wanted my Bob to end when it was dry. My UNEV N Bob is by my freaking ears! Then she went to tell the owner that I didn't explain properly. But I am Puerto Rican and understand and speak Spanish VERY well so I Interjected. To which the owner very casually proceeds to tell me," well there is nothing we can do so let her finish drying it and we won't charge you". You won't charge me?!? That is the least of what you can begin to do you waste of a business owner! Nothing against Dominican hairdressers but if all u know how to do is dye blond, cut uneven bobs and do was and sets them say that! I wish I can give this horrible place negative 5 stars! Then the hairstylist says"oh I cut ur hair wet ". Like that was the freaking problem!!! No the problem is u suck! DONT COME HERE PEOPLE UNLESS U WANT DYED BLOND HAIR, UNEVEN BOBS OR QASH AND SET! read more

My first time at Lopez was right before the COVID shut down on March 9th was such a great first experience..I had a horrible case of quarantine hair due to the shut downs !! LET ME TELL YOU GUYS,started going back in July ,my hair is back Roma/Janet takes her time to really care for my hair from treatments to perms,cuts & color ..My hair was breaking up & thinning out in the back prior to going in now it's healthier ,longer an has this luxurious bounce and volume ..Highly recommend this salon . read more

I don't like bashing people and they companies. However, i used to go here all the time and never got good customer service, but honestly i dont expected anything from a Dominican salon. ( Not to be rude ) we live in Brooklyn. But they don't care and you will WAIT FOREVER TO BE FINISHED. And they use to much heat when it not needed. Moral of the story, go somewhere that care. read more

Have been going there for years. Everyone takes pride in their work and does a wonderful job. I especially love Nelly and Alex. They keep my hair strong and healthy. Kathy does my kids hair. Their hair is natural. She's patient and gentle. Always does an amazing job. They love her!! read more

I've been a customer of Lopez Beauty Salon for over 14 years and I will never leave this place! Every time I enter this salon I'm received with a warm welcome and exceptional customer service. Lopez has a great strategy of signing in at the front desk, then continuing the proceeding steps with my stylist, which makes the wait time extremely short. What I love the most about this salon is the top of the line products they use on my hair. The stylist are always recommending great treatments for my hair since I have such thin hair. I recently cut my hair short for the first time and I fell in love with my new haircut! My hair looked so rich and most of all healthy. My stylist was so supportive and worked hard on making me happy. I don't think I would receive such great service than the way I receive service at Lopez Beauty Salon. I always leave with a smile on my face! read more

See all

Long story short the owner is extremely rude and they are condescending to those with kinky-curlier textures. I was told by them many years ago that I should get a relaxer which broke my hair off. Recently I stopped by to ask how much would it be to get my hair washed (no idea why) and the owner was very disrespectful saying I need a relaxer. That's funny, because my hair is actually quite long now when they were doing it my hair remained at chin length. The employees speak english but they pretend they don't around certain customers. I conclude this review by saying don't go! read more

Been going here for over 10 years. They use great products for your hair. You can purchase them as well. The owner is always there to pitch in, cleaning up, and interacting with the clients. She really takes pride in her store. I get what I need from the experience. If not, then I ask my beautician and she educates me on what's best. Like all business, there's room for improvement in areas, but, otherwise, I get what I need from my visits. read more

I literally had to stop going here. When Roma, the owner, is not around these women are rude, in that they make you wait for no reason except they are lazy and no one wants to work, they are doing their own hair or their attitude is poor. I went time and time again waiting for a change that never came. I've been messing with Lopez over 20 years but everything has a season. Customer service is in the toilet. read more

They have lousy customer service. If the owner is not there the workers seem to do what they want to do and keep the customers waiting. They also like to talk about the customers in Spanish like we don't know that we are being talked about. They are very unprofessional. read more

If I could give more stars I definitely would !!! This salon is nothing but good laughter and good after looks. I swear I gotta love Roma- been going to her give or take about 3 years and I'm never upset! I must say, she's capable of anything she sets her heart out to do, because, man, you would need patience's with me. Like literally had my ends red, then black and boom- a blonde? I'm telling you impossible- and the price was worth it because, people normally try to charge $300+ and not even and not close to what Roma produced for me! I'm sooooo happy- Thank you Roma!!! I'm in love with my new hair- ROMA- is the BEST, BOMB! IM NOT EXAGGERATING- I tell it how it is. ‍ You won't regret. Look at the pictures- she turned a dark black into a blonde! I can't wait for my ash blonde soon! Come in and get a new look- you WONT regret it! She's the best and accommodates EVERYONE! AS WELL as her other employees- A GAME LADIES- keep it up. Much love read more

Lopez Beauty Salon - Hair Salons Near Me - Brooklyn, New York

See all

This is favorite Dominican salon in Brooklyn. I prefer to get my hair done by Janette because my hair is natural and not everyone there knows how to properly straighten natural hair (hence the three stars). No appointment is necessary and you can bring in your own products, if needed. read more

Why is this place still open!? The customer service horrible and staff act like they don't care about their jobs. I read a previous review about tips and it's true, if they don't get a tip you will be last. I went there when first moved to Canarsie looking for a new salon. They were about to close and the person I spoke to was nice and answered all my questions. That weekend I went there and the wait was about 40 minutes to be seen and after deep conditioning under the dryer for 15 minutes, I waited another 15 minutes for the hair washer to eat her snack and talk. So that is over an hour before rollers are EVEN placed in my hair. I am usually quick to tell people what's on my mind but since I am paying for this service and consider it was time for me to relax a little, why do I have to hound you to do your JOB!? I wanted to see this run it's course. This was a big waste of my Sunday morning. Maybe I'm spoiled by the quick and efficient service of my old salon (in Bed-Stuy) BUT I will wash my own hair at home rather than go to this place again. As of now the search a good regular salon in my new neighborhood continues. read more

Lopez Beauty Salon - Run! Unless you have 3 hours to waste on a Sunday. - Hair Salons Near Me - Brooklyn, New York

Very unhappy with my experience at Lopez Salon today. I have been there before without issue but not today. I walked in and asked the lady if I could get cut and color, she say yes and told me to go to the back and get washed. I tell the shampoo girl that I want to get color and she tells me ok and she washes and deep conditions my hair. Once all this is completed I go up front and the lady tells me she cannot color my hair cause I got it washed and I should have told the shampoo girl I need color! What the hell is this about?! She's the one told me to go to the back! This was a complete waste of my time and I went to Ulta in Glendale where Tiffany took excellent care of me. I will no longer go to Lopez Salon on Rockaway Parkway. I feel that this woman just wanted to hang out and socialize with people. Oh well! I've moved on! read more

I have been coming here for a long time and love this place. The owner is awesome with cutting short hair and color and I have never left there disappointed. I have purchased products from the salon and was happy with them as well. read more

I like it here. I go there for blow-outs only nothing too crazy and for that purpose this place serves me well. I haven't gone in on the weekends so I've never waited more than 15 minutes tops to get serviced. I like Alex, she's quick and gently when giving a blow-out. Also, my hair looks super smooth and flowy when she's done. read more

The customer service here is horrible. I understand that this is a Dominican hair salon but if you are going to run a business in a black neighborhood and all of your customers are BLACK there are some basics you need to know about BLACK natural hair. I was expecting the bare minimum from this establishment. I only get a blow out about once a year. When the hair stylist took a fine tooth comb to comb out and detangle my hair, I said to her excuse me do you have a wide tooth comb? She said no! So clearly I'm in pain and that natural hair that I worked so hard for is literally being ripped from my head. When she started blowing my hair out she was using a small brush and trying to blow the hair section out in one swoop instead of starting from the roots and working her way down. She clearly did not know what she was doing and she also didn't want me to see which is why she positioned me so I would not be facing the mirror. When I asked her if I could face the mirror and see like everyone else in the salon, she said no. So I turned my chair and she aggressively turned me back away from the mirror. I told her that I'm facing front and that's it, then she said to me you're SO STUPID! I immediately got up and went to another stylist to complin because there was no way I was going to be insulted on top of having someone who doesn't know how to do hair, do my hair. The owner of the salon did not even care about her employees behavior. I got no apologies or nothing. read more

I'm a manager for a group home with adults that has intellectual disabilities out of the 5 residence we have 3 of our homes go to Lopez to get their hair done. They treat our individuals nice, they offer them coffee, they conversate with them.... they make them feel welcome and want to go back every time. The homes been going to Lopez for about 3 years now and not one complain, however they have complimented Roma and her staff for their excellent work.... I'm currently a new client for about 6 months now and I'm well satisfy their business! read more

They do hair well but customer service is HORRIBLE! Janet is the best stylist there and really sweet. The owner, Roma, is very rude! I am a loyal client and have been coming here for 15 years. Clearly a loyal customer. She's advertising that she is open late until 8 pm on Thursdays. I arrived at 6 pm on a Thursday and wanted a wash and color in the front. The lady washing me spoke to the owner about it in Spanish knowing I wouldn't understand. Apparently they were all planning to leave early although they're open until 8 pm. Then the owner comes to the back saying I'm not staying until 8 for just one client. I have someone coming to my house at 7 to give me an estimate. So I said your sign at your door says you are open until 8. She said she changed her hours on instagram. So I said well it's still posted at your door how am I supposed to know the rules changed. Anyway she leaves and said she has to come back. So they continue washing my hair, set me with no condition and no color. I am so pissed! I rushed from work to come come here to be treated like crap. Had she respectfully said she's very sorry she has to close early today for a prior engagement and can't take me, I would've felt better. How you gonna take me and then short change my service and give me the bare minimum. They clearly need lessons in customer service and speaking respectfully to people and loyal customers. Again they do hair well here but are rude and that's why their reviews are poor. read more

They have definitely improved their customer service and processes over the years. All the reviews mentioned before is sort of true of the staff when the owner Roma wasn't there. though i never been treated badly before and ive been going there since i was in high school which was over 15 years ago. But after a while I didnt go there often because when i first turned natural 6 years ago the staff wasn't too welcoming to my "hair kind" and that made me feel embarrassed for having natural hair. But now that I'm more confident and proud of my natural I recently starting going back every year for my birthday just to get it straightened and trimmed ..and every year they got better, from the staff to the service itself. They also don't make you feel bad for being natural. Tho I do feel their prices for natural hair is a bit pricey.(thats why the 4 stars instead of 5), but its the only salon in the area I know that can handle natural hair without fear or shame. And Ive been to every hair salon in the area.I love Lopez. Tho I dont go often when I do, I know I'll be coming out very satisfied. Shout out to Roma for keeping her promise and revamping the salon. Much better experience now and the later weekday hours are awesome for us working folks! read more

This place is an absolute joke ! They didn't put conditioner in my hair and when questioned blamed me ! They said it was because I said my neck was hurting so they just washed my hair, they didn't know what was going on .They put me under extreme heat for too long. I have thin hair. I had to resort to taking out my own rollers . Just a joke to even pay them any money!!! I look like I could of done it myself. Never again will I spend my money here ever! Absolute waste of time and the workers have no type of customer service etiquette . It's ridiculous how they can still be open and operating like this. Needless to say I will be contacting the BBB and making proper complaints to appropriate agencies. read more

This place has the worst customer service and the rudest owner. They are unprofessional and unorganized. The hair dressers do their own hair, talk about customers that they 'assume' the dont speak spanish. I do. Roma doesn't seem to care about anything other than the money. She does not care about the customers as you can see based on the other reviews. Not ONCE has she responded to a negative review or apologized for their actions or stated it wont happen again. Shes ridiculous she shows no remorse for her or their actions. She might want to take a class in customer service because this is unfair for customers who are spending their hard earned money to be treated like this. If she could just see how rude she is maybe she would change and in turn not lose anymore customers / money. On the other hand both Nelly and Kathy are "amazing" and they're very dedicated to their jobs. Those two are the only and i mean only reason i come back. They care, they're good at their job, professional, focused and it's not even their business, what a shame. Thanks Nelly & Kathy. You rock! Roma learn to be kind to people whether they are spanish or not... if they have natural hair or not. Listen to your customers. WE are the reason you continue to stay in business. Remember that! read more