OK THESE GUYS WERE AMAZING!!! Picture this, three girls…read moredriving from LA to Tucson Arizona for a dear friend's wedding. Run over something on the freeway at 70 miles an hour and my oil pan is hit (I think) dragging on the freeway making a god-awful horrific noise, we get off at Buckeye, limping in and by the grace of God, we found West Valley Tires! A mechanic propped my car up looked underneath and said, "yep it's your oil pan"! Then two mechanics worked their magic under my car, and we were on our way. I can't tell you the relief. Still having to get to Tucson and then back home to Los Angeles. I wasn't sure what I was going to do! My anxiety was off the charts. The guys at West Valley Tires, were so thoughtful, kind and got us on our way in about 15 minutes. They would've been worth every penny, but they didn't even charge me! What a stand-up business. THANK YOU SO MUCH GUYS

One poster said these guys were amazing. Yes, "were" being the keyword here! After they changed…read moreownership, my last two experiences were no longer the same. I showed up just after 8 am to get a slow-leaking tire patched. Tho there were 3 guys there, "the tire guy" wasn't there. I was told he was on his way. By nearly 8:30, when I just had to get out of there, I left. I returned yesterday (about a week later) with the same issue. I called beforehand to be sure someone would be there this time to deal with it. He said to come on, that no one was ahead of me. I was there in about ten minutes, but they merely took off my wheel. Quite a while later, I wanted to know if there wasn't someone who could patch my tire so I could leave. Finally, someone got on it, put the wheel back on, and (even tho two of them recalled my previous experience) they gave me no break but even charged me twice the amount that same place did before it changed hands! :( (Yes, I used them before a few times for the same work on other tires. Now I'm just waiting to see if the patch holds!)

The level of kindness in this group of guys surpasses any local company. Might not look like much…read morefrom the outside but that's because they atta putting such great effort in the service they give. I couldn't recommend them more.

Hands down BEST customer service around. I have delt with many business for many different things…read morein my lifetime. I must say my interactions with the staff here was amazing. They really did go above and beyond for me and my situation. The best around.

Did a good job on repairing my truck I will be going back for more work on my car an there service…read moreis good an fast

Their service has gotten bad, needing a future appointment for an oil change (weeks advance) then…read morewhen I took it in for that appointment... all they said was oh it looks like it'll be for tomorrow morning. Knowing for the fact that I made an appointment with the lady at the front for that day. Confirmed the date over the phone, time. but then this.. Been coming here for years and now I've decided to just find a different shop.

I had a terrible experience at my local Firestone. Brought my vehicle into Kirk's automotive. Not…read moreonly did they fix my car quickly, but they also drove it to get an emissions test to make sure it would pass. Kirks automotive gained a customer for life. Great mechanics, great customer service. I cannot thank them enough.

I started going to Kirk after bad service at another place. Right away after talking to them I knew…read morethis was the place to bring my truck. the prices were good, and the service was great. When my son needed his car service I told him Kirk, and he went and was happy that he did. I only trust them to work and service my Truck!

Mr. Carter came out within 30 minutes of speaking with him on the phone. He was polite and…read morepersonable and got to work installing a new radiator in my 1990 Ford Econoline E350 shuttle bus. I am very grateful for his hard work which will allow me to do more camping over the summer. I not only recommend him, I will be using his services again. Thank you Mr. Carter!!

Cater was prompt and performed service as he said he would. No smoke and mirrors. Found the problem…read moreand fixed it right away. Very convenient. Him and his guy were both very friendly and courteous. I plan on using him again in the near future. A must have in the Rolodex. Thank you guys.

Replaced my alternator on my 2017 Jeep Patriot. Worked on it as soon as the next day and only took…read morea few hours and I was on the road. Would def recommend and will be using their service again in the future if needed. Very fair pricing.

Mike is a rare find. An honest mechanic who really wants to help and will go above and beyond to…read moremake sure your car is okay. My car died off the i-10 in Buckeye an hour from my house, and I couldn't jumpstart it and was going to have to get it towed. Even though he had one kid at home and had to pick another up from school, he not only talked me through doing a diagnostic over the phone but then made the effort to come look at my car in the middle of his family responsibilities and got my car started so I could drive it home. He is a life saver, and if I lived on his side of town, he'd be the only mechanic I'd trust with my car. I most highly recommend him!!!

I had an amazing experience with Robert! He came out the same day I called to change my flat tire…read moreand made the whole situation so much less stressful. He communicated clearly every step of the way, so I always knew what to expect cost wise and with time frame. What really stood out was that he went above and beyond--he actually came back later to put on new hubcaps for me. That level of service is rare and truly appreciated. Highly recommend Robert and Pristine Road Side if you ever need help--professional, reliable, and genuinely cares about doing a great job

10/10 service! This is really who you need helping you if you're ever stuck. He really did go above…read moreand beyond like the other reviewer said. Thanks a lot!

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.