The nicest and most honest dry cleaner ever! I take everything here; comforters, sweaters, clothing for repairs. She is always honest and tells me if something is truly fixable if its stained. Good prices as well! You have a customer for life! read more

My favorite cleaners, Blossom Valley on Cuesta and Miramonte closed. Oh! I tried Los Altos cleaners twice now. Both times included sweaters that had been beautifully dry cleaned before. When they came back from Los Altos Cleaners they had tiny white specks on them that brushed off easily, but the sweaters had balls. Also, a Jacket I took in has an "ok to dry clean" label but because the collar was faux suede they refused to clean it. Not going back. read more

I like the place, mostly I like Rocio the owner. She is personable and would do anything she can to help with ur laundry issues.she even cleans the dogs beds... and does a good job. I would give her a 10 rating if it was available. read more

I love this place! They come, pick up, clean and deliver my clothes. I was with another company for years and they were twice as expensive. They do get sone clothes mixed up but this is RARE and they immediately rectify the problem. They are very kind and respectful and I am so very happy I found them! Please give them a chance!! read more

One star instead of zero for the smiles. They did a very poor job dry cleaning my shirts and dress. both shirts have stains that they say they can't clean (it turns out to be just regular grease and I cleaned it myself) and there's a big area on the bottom inner side of the dress that was left uncleaned at all. I'll not come back. read more

After using a few other dry cleaners in Los Altos, I've been a happy customer of Los Altos Dry Cleaners for several years. Reliable, friendly and good prices. Los Altos Dry Cleaners was closed one day for a special event. I walked to 3 other dry cleaners in town and priced out cleaning a few items. Two of the dry cleaners were 2X the price. One was about the same but doubled as a nail salon. One day I was waiting behind I man who had asked for a hole in his jacket to be sewn up. The cleaners has done so but he said he didn't want to pay for the work because he now noticed another hole and still couldn't wear the suit. He was blaming the owners for not finding the other hole. The owner was handling it very professionally but it did make me appreciate how difficult some customers can be. read more

Seriously... have been coming here for at least 30 years. It was always clean, they never made mistakes, clothes never got lost and the place was clean (did I just say that?). No longer... I stopped bringing in bigger orders when they kept raising the price as I wanted to stay in budget. I was coming to this location mostly because I like the smaller TJs next door, so, it was convenient, and... they used to be excellent!!!. Well, when you keep seeing the same discarded gum on the floor, filth not just on the floors but on all of the counters and windows that looks as though they haven't seen windex in 10 years (oh... except the spot where the price increase over the last 5 years has more than doubled), makes you wonder what's going on. When you are paying more than double than you did for so many years, your clothes smell like fumes no matter how long you air them out, when they shrink beyond comprehension... Why pay so much more when you're getting so much less. And ... when you ask for no creases and there are creases in you jeans, when you find your hemmed slacks missing thread and now, totally unraveled, and your clothes have shrunk; the same top and jeans you were wearing 2 days before, then you really have to wonder. Manager here is beyond unapproachable and actually, saw him being quite rude to a woman next to me. The people at the counters were very nice, which is (now,was) the only saving grace. For the money? I'm going elsewhere. "Filthy" is just counter to "Clean", which is definitely not what Los Altos Dry "Cleaners" is any longer. I'll pay the extra $.50 per item for clothes that don't mysteriously shrink, disappear (that was 2 years ago...), and where I can feel as though filth is not going to come home with me. Makes the entire shopping center look like it's going downhill when a once well-established place is so unkempt. Didn't mind the price hikes nearly as much as the disgusting way the management runs this place. Zero pride in their business. read more

I've been coming here for close to 9 years. I've loved getting to know Gui and her family. They are always so friendly and happy to take care of any cleaning emergencies I've had. They are also the BEST at starching in the area. I grew up as a military brat and used to a certain standard of Heavy Starch in men's shirts and jeans. This place gets it right. They also happily mark areas that I think need more attention, they do drapes, blankets, wool, leather. They've also been responsive to quick turnarounds for when I get asked to travel at the last minute and need stuff done fast. read more

I don't understand any of the low ratings. This cleaners is amazing. They are extremely friendly, recognize customers by name, do great work including mending, and are quite reasonably priced. This is a local business that deserves support; it is my favorite! read more

Love this place. I tried two different places in downtown before finding this dry cleaner. They have taken great care of my clothes for the last two years. The owners and staff are super friendly too. They also do all my alterations, from gowns to jeans to work pants. I highly recommend this business. read more

I'm a long-time customer and am glad to give Los Altos Dry Cleaners a stellar recommendation. They are accommodating to last-minute requests and always on time. The place is very clean and welcoming. read more

I would never use this company again. Shirt collars, and suits, would often come back still soiled. We repeatedly brought items back, and even on the second cleaning, they were still not clean. I'm astonished that after a customer specifically points out a problem to the owner, and brings things to be re-done, they come back still dirty. No sense of customer service here. read more