Don't let this unassuming small shopfront fool you, Vogue Cleaners is professionally run with…read moreexcellent customer service. Talk to Luke, he takes his work seriously and is honest. Vogue Cleaners does a great job and they keep their word. I came to Luke with several blazer jackets that had been either ruined or improperly cleaned by Green and Fresh Cleaners on Rengstorff. There were two blazers where Green and Fresh put NEW stains on my jackets, and you can see they were clearly put there with their ironing press, because the press marks are in the exact same place on both jackets. Those jackets sadly were ruined, but there was a cream white blazer that looked grey and dingey after it was cleaned by Green and Fresh, and Luke told me he might be able to fix it. I had one other grey double breasted blazer that had stains that were NOT removed after Green and Fresh "cleaned" it, and Luke also said he'd work on removing those stains. For the cream white one, he told me if he couldn't fix it, he'd waive the charge. A week later I came to pick up my two blazers and lo and behold, the old stains on the grey double breasted blazer were gone! Imagine that, bringing your blazer to be dry cleaned and the stains actually getting removed. Vogue Cleaners successfully got the job done and removed the stains, when Green and Fresh could not. For the cream white blazer, there was still a subtle greyish tint to it, but honestly Luke made it so much better that it's at least wearable again. Because he wasn't able to get it back to its original state, he kept his word and waived the charge. I will be coming back to this shop because they take their work seriously and treat their customers fairly. I've been going to the same dry cleaners Green and Fresh Cleaners on Rengstorff for years and know the family there. As a result even though I frequently noticed subpar results, (e.g. I pay for the dry cleaning but all the original the stains on my items are still there), I just assumed the they had done their best but the stain was "too tough" to remove. I let it go on too long. I even started to question, what's the point of dry cleaning when it either makes the stains worse or my clothes look the same before and after cleaning. The answer is, Green and Fresh don't do the cleaning themselves and don't care if they damage your items. When I talked to the owner's son and asked him how often they replace or check their solvent, he told me he didn't know because he doesn't do the cleaning and brushed me off, even after their dirty solvent had turned my cream white blazer into a greyish white blazer. When I questioned why my blazers looked worse and were damaged from the cleaning process, he gaslighted me and acted as if they had nothing to do with it, like "not my problem." No apology, no offer to waive the cleaning fee or compensate me for the damaged items. It wasn't until I went home, angry and shocked at how I was treated, and then finally came to my senses and went back and demanded the refund because they had not only ruined two jackets but also improperly cleaned the other two, that he gave me the full refund. It was so disappointing, how the entire situation was handled. Fifteen years of trust and repeated business from me-- broken in 15 minutes. Luke, on the other hand, listened to my concerns, empathized with the situation, offered solutions, and knew exactly what I was talking about when I talked to him about the solvent, because he understands the dry cleaning process and manages the machines himself. That's what you need when you go to a dry cleaner. Knowledge, honesty, and a dedication to great customer service. Highly recommend Vogue Cleaners, and especially Luke.

I have a wedding coming up in a month, so I came in on a Monday morning to get my suit altered…read more Luke is warm and welcoming and treats you like family. After trying on my suit. Luke gave his honest analysis and advised that I only alter the pants because the suit fits perfectly on me. He really cares about ensuring the clothes fit perfectly on the customer and not just to make a quick buck. He asked me when I needed my suit back by and promised he'd get back to me in. no time. Sure enough, that very same week on Thursday I got a text from Vogue cleaners saying that my suit was ready. Speedy helpful service. No wonder they have been the best in Mountain View for over 2 years!. I will be back!

I have been going to Laura for at least five years and would not consider going anywhere else. My…read moreclothes are always cleaned well, pressed properly, and ready exactly when promised. Laura herself is a big part of what makes this place special. She knows her customers, and it is clear she cares about the quality of what she delivers and about the people she serves. I always look forward to seeing her. She also does alterations, which has been incredibly convenient. It is helpful to have someone skilled and detail oriented who can handle both cleaning and tailoring in one place. If you are looking for a dry cleaner in the area who is professional, consistent, and a nice person, I highly recommend Laura at Pro Cleaners!

Wonderful business that does great work! I highly recommend taking your clothing here for…read morealterations.

I recently started using WashMix for dry cleaning, and I couldn't be happier with the experience!…read moreThank God. The convenience of their pickup and delivery service is a game-changer--straight to my door, no hassle. My clothes came back spotless and fresh, even though some items were vintage wool. Not an easy task! The team is also super friendly and responsive. Very knowledgeable in what they do! I also love that they've been serving the Mountain View area for over 20 years--it really shows in their attention to detail and quality. If you're looking for a reliable, top-notch cleaner, WashMix is the way to go. Five stars all the way!

Exceptional quality of service and convenience…read more I used WashMix to get some of my wife's jackets dry cleaned, and it such a simple and effortless experience. Their pick-up and delivery service was a game-changer, especially with me and my wife's busy schedule. The quality of the cleaning was outstanding--her clothes came back fresh, perfectly pressed, and on time. The team is professional and attentive. Their communication top-notch, and they show they genuinely care about their customers. If you're looking for a reliable and hassle-free dry cleaning and laundry service, WashMix is the one to choose! Highly recommended!

Had a last minute request for alteration to be done by the following day's lunch. She was able to…read morehave it done and even steamed my sports coat since it was a little wrinkled upon drop off.

Never have I been disappointed by Nancy. I've made alterations to clothes that were too long…read more(sleeves and pants), not the correct place for seams (shoulders), too much space (under the arms), and too baggy (more fitted), too tight (bust), and a tiny hole (weave). She took care of it all. She's expensive; however she's far cheaper than getting your clothes made bespoke. I know others who go to her too. I met a long-time Los Altos native, Misti, at the nail salon across the street from Nancy's, and she raved about Nancy too.

Amazing results , special garment looks better than new! I am very pleased to find a green dry…read morecleaners. I'll be back really soon.

They did amazing work with all of our table cloths and suites for our wedding. They dry cleaned and…read morefolded all of our table cloths. They are super friendly and amazing and they get the job done right!

The turn around was so quick and the quality was amazing!! She altered my MOH dress, a buttload of…read morepants from denim to leggings, r shirts and more! Thank you to Ms Q!

Great service and great alterations. My go-to for everything from drying cleaning to hemming to…read morefixes. Great prices too!

This place is just a hidden gem with hard-to-beat prices and detailed garment care. I sent in three…read morewool sweaters yesterday, the ETA was Monday, and I thought that's pretty reasonable. but I was pleasantly surprised by a message from the store saying that my clothes are ready to pick up. My sweaters look much cleaner, and they took care of my sweaters in detail. I think they defuzzed my sweaters somewhat (I'm not 100% sure, but my clothes did look prettier when I pick them up). I'm curious to try out some other types of fabric and see how they are doing there.

Poor quality hemming and poor customer service. I had clothes hemmed here that's already falling…read moreapart at the hem, and they refuse to fix their poor work. I regret coming here. I cannot recommend their services.

Dear Aqua cleaners, I have been a loyal customer for 14 years, and I have appreciated your service…read more Unfortunately, with the recent price increases and repeated issues with stains not being removed, along with a decline in customer service, I have decided to take my business to a next-door neighbor dry cleaner. Thank you for the years of service, and I wish you the best in the future.

Complete rip off…read more Took my clothes here recently and was charged exorbitant prices for dry cleaning. Nearly $19/shirt for example.

They lost a pair of men's slacks. They changed the ticket and lied to me. I had been using them…read morefrequently, but I will not go back.

I've been using Blue Bird for dry cleaning for 10 years and I love how consistent they are. They…read moretreat your clothes like their own! I actually drive an extra 30 minutes out of my way to use them because I'm that dedicated and happy with their service. You won't find better quality care anywhere else.

Ron and Mary were very kind and helpful. I've been here twice now. The first time, I used the wash…read moreand fold service (well, just the wash, I skipped the fold) and it was $1 per pound. I was in a rush that day, so it was really helpful to drop off my clothes and pick them up about an hour later. The second time, I did my laundry myself and was glad to see they have tap to pay and credit card swipe. Super convenient. The place is very clean, which I appreciated. If I dropped a piece of clothing, I didn't feel gross about picking it up off the floor. The washers come in different sizes and prices, so I was able to do fewer loads. There are laundromats closer to me, but this one is the cleanest and easiest to use. Only request I have is to update the vending machine to accept tap to pay, please

Owner's reply is very misleading. The employee was screaming repeatedly "You touched me!" while I…read moredid not. It was very shocking to me the way she acted. ===================== Recently I visited this laundromat and had a shocking experience. Unintentionally I was late to pick up my laundry from washing due to house chores, arriving about 1.5 hours later than expected. My stuff was put away, which I had no complaint, and there were quite a few washers unoccupied when I was searching my laundry. Then a female employee (gray hair, short stature) began yelling at me aggressively before I could say a word. I was given no chance to explain and was immediately threatened. When I tried to leave to avoid further conflict, she continued yelling and threatened to call 911. When I turned back toward the store, she photographed me and my car -- including my license plate -- without my consent, while calling me "bitch." When I asked her to stop, she called 911 and told police I had touched her. I did not touch her. What struck me most: she was screaming and threatening throughout the incident, but when she was speaking with police, I could hear her laughing -- completely calm and cooperative. The contrast was stark and deeply unsettling. Police came, heard both sides separately, and asked me not to return. The owner also showed up. When I described what happened, he told me he didn't believe I could have said nothing to set her off -- essentially dismissing my account on the spot and siding with his employee without looking at any evidence. No apology, no acknowledgment, nothing. I live nearby and I'm concerned about my safety -- she has photos of me and my license plate. Other customers in the area should be aware. What should have been a simple, routine visit, something that could be explained in a few words, turned into one of the most threatening experiences I've had at any business.