The owner is so sweet and nice! Great experience going in and she was quick to measure. Accommodated a 1 week turnaround and great price :)

Yelp led me to Pro Cleaners when I was searching for a local dry cleaner and tailor. Now that I've taken multiple rounds of clothes here for dry cleaning and hemming, I can confidently rate 5 stars! Friendly service, easy parking, clean facility, and quality results. Prices seem on par with my previous dry cleaner. Happy to have a new spot! read more

I have been going to Laura for at least five years and would not consider going anywhere else. My clothes are always cleaned well, pressed properly, and ready exactly when promised. Laura herself is a big part of what makes this place special. She knows her customers, and it is clear she cares about the quality of what she delivers and about the people she serves. I always look forward to seeing her. She also does alterations, which has been incredibly convenient. It is helpful to have someone skilled and detail oriented who can handle both cleaning and tailoring in one place. If you are looking for a dry cleaner in the area who is professional, consistent, and a nice person, I highly recommend Laura at Pro Cleaners! read more

I am a repeat customer and Laura is truly fantastic to work with. She has tailored many pieces of mine and has done excellent work on all of them. She is very kind and easy to work with. I really appreciate the quality of her work, pricing, and ability to complete complicated projects efficiently. Thanks, Laura! read more

Friendly staff, clean space, good service. I had to alter my pants and they did a very good job. Reasonable price.

I had the pleasure to communicate and work with Laura at Pro Cleaners to complete alterations on a 3-piece suit for my sibling's graduation. Hemming of pants, vest size adjustment, and adding on different colored buttons. Laura provided a great quote for the work, and produced an exceptional product in return. She is timely, skilled, and knowledgeable. She's with a genuine personality. She's fair with pricing. Easy to communicate to her your wants and expectations. I highly recommend her and the business for dry cleaning and alteration services. Laura, thank you. He was the BEST dressed graduate at the school! read more

I have been going to Pro Cleaners for years and it is wonderful to have it in our neighborhood. Laura is friendly, meticulous, reliable, and very fun to chat with. My clothes always come back looking great. I highly recommend them! read more

I brought my daughter-in-law's wedding dress to get cleaned, after reading the many positive reviews. Note: there are not many cleaners that handle wedding dresses in my area. Laura was very nice and pleasant as per many reviewers. However, it is unfortunate that I cannot recommend Pro Cleaners for wedding dresses. I took the dress in for cleaning and it was indeed dirty (at the bottom) as it was an outdoor wedding. After leaving the dress for almost 2.5 months, I picked it up only to discover that instead of a white wedding dress, I now have a full beige wedding dress! I brought this to Laura's attention. To her credit, she did offer to clean it again. So I left the dress for another 6 weeks with her. I called to check on the status of the dress cleaning and Laura gave the bad news that they were unable to clean it and this is where I was totally disappointed in the service. She started giving me all sorts of reasons why the dress was not white. She even said that the dress maker may have used a non color fast material etc. anyway, isn't it why you dry clean fabrics? I don't know what goes into dry cleaning process but I was nevertheless disappointed at the outcome. After much discussion and push back, Laura did agree (verbally but not in writing) that the dress I got back was not the same white dress that I left her with. I had my daughter-in-law reach out to the dress maker to see if they had encountered such an issue. They were shocked to hear this. They offered to clean the dress for us. Since they are in Chicago, I do not have an outcome to post. But the dress maker was confident it was not due to any materials used in their dress. Sadly, I cannot recommend Pro Cleaners for cleaning wedding dresses. read more

I have been a customer at Pro Cleaners for several years. And I have always been pleased with its services. Today, I went to Pro Cleaners to pick up dry cleaning and laundry. I noticed that the collar of one shirt was not properly pressed unlike the other laundered shirts. I pointed this out to Laura, and she said to remedy this I would have to pay a "special handling charge." In response, I asked why must I pay such a charge when the shirt collar was improperly pressed by Pro Cleaners. She didn't flinch, and continued to state that I would have to pay that charge. I asked the amount of the charge, and she said $4. I then asked if it is worth it to Pro Cleaners to risk losing my business over $4 to remedy a problem caused by Pro Cleaner's poor shirt pressing. Again, Laura didn't flinch and continued to insist that I pay such a charge. As a matter of principle, I will be taking my business elsewhere. read more

Fantastic price and workmanship. The job was ready as promised. Will definitely recommend and return .

Very friendly and helpful service as well as timely and affordable! I take all my dry cleaning and also alterations to be done here because they do a good job. read more

I came to Laura with 2 dresses that needed tailoring within a 2 week window. Both dresses needed to be taken in from the side near the upper rib cage and one dress also needed the waist line lifted. Within 1 week Laura texted me to come in and try the dresses to see the fit. One dress fit perfectly and the other needed some more adjustments so it stayed with her for another week. I was really happy with Laura's work and her communication was top notch! I'll likely be back for more similar tailoring work! read more

Thank you Laura for a quick response and getting the dresses done right when I needed it. They were perfect ! read more

Pro Cleaners - Hemmed dresses - Dry Cleaning Near Me - Los Altos, California

Owner is rude. Trying to get a loose thread stitched to avoid further damage. She said to get it washed first. Left and went directly to Q cleaners by Lucky's. This owner accepted the job and I've been going there ever since. Skip this place. Try Q cleaners instead! read more

Laura is an excellent seamstress who does beautiful work! I discovered her when I needed a last minute dress alteration for an event and she did an amazing job shortening it while keeping the detailed trim intact. Both me and my fiance trust her with our alteration needs! read more

Pro Cleaners - Layered dress she adjusted the length on with short notice - Dry Cleaning Near Me - Los Altos, California

The lady helping me responded very quickly to my request for tailoring on my two pairs of jeans and she was able to help me hem both and give them back to me the same day! The hemming is perfect and professionally well done! Would highly recommend coming here for services. Prices are also quite reasonable. read more

Laura is amazing! She has altered designer jeans for me, hemmed dresses, and is also cleaning my wedding dress. Laura is very kind and professional. I would highly recommend Pro Cleaners! read more

Pro Cleaners - My wedding rehearsal dress - hemmed by Laura! - Dry Cleaning Near Me - Los Altos, California

I don't usually write reviews (especially negative one) but this time I had to share since it was really terrible. I got a few new pairs of jeans which were a little too long for me so I tried this place for hemming. I expected they would do a decent job especially since they have very good reviews. It took a week to do the hemming. I noticed something was wrong as soon as I tried them out. I got uneven hem jeans!! It was pretty shocking since hemming should be a very basic skill for alterations. It shouldn't happen and I wonder if they don't double check their work. They obviously looked so wrong. They also had a bad finish, and there was a 5 inch thread sticking out. I brought them back, and after a lengthy discussion with the owner and staff, they agree to redo the jeans, adding another week. I was hoping they'd redo them properly this time, but faced another problem. The seam have not been sown properly, and a small part of the folded area has an opening (on two legs of the three pairs of jeans). I mentioned it to them when I inspected my jeans there. The owner said that's how it is supposed to be, and to come back if it starts to become loose. I checked my other jeans (unaltered) at home, and none of them had an opening like that. I don't wanna go back anymore since I'm already tired of going back and forth. And I might have yet another problem next time. They might do a nice job for cleaning, but for alterations I would not recommend this place. read more

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Amazing service! I made a special request after they had already hemmed my jeans and they accommodated to get it just perfect for me

Laura is wonderful! Great value & friendly service. Thank you for hemming my engagement photoshoot dress! I'll definitely be back

I've used Pro-Cleaners for cleaning and alterations over the past 5 or 6 years, and have been happy with both types of service. I recently needed sleeves shortened on a suede jacket. It was a last minute request and I needed it within 2 days. They were very busy with alterations, but managed to do a beautiful job and have it ready for me in time to leave for an out of town wedding. As others have mentioned, the owner, Laura, is very congenial and tries to accommodate your needs, if at all possible. To find a business that does quality work, attempts to meet your requests (even unreasonable ones like mine), and still remain pleasant, are the best reasons I can think of to continue using their services! Thank you Laura!! read more

Amazing work! Had a tight turnaround for an alteration for a jumpsuit, and she was able to do what I needed as well as an extra fix. I really appreciated that Laura did that extra mile for me! The price was very reasonable for such a tight deadline too. read more

Love this place! They do a great job hemming my jeans and they are also very quick. Will never stop going here.

I had a coat that needed length hemming and the sleeves shortened. This was my first coat so I wanted to make sure the tailoring was done well. I looked up coat tailor on yelp and stumbled on Pro Cleaners. Laura is very responsive, answered within the first 2 hours of my project request. After submitting a project request in the area, she replied with a quote. Maybe my request was unclear that it was 2 asks (the hemming of the coat length and the shortening of the sleeves) but the quote Laura gave me was only for the shortening of the sleeves. I arrived at the location to try on the coat and have Laura measure where to hem the coat length and shorten the sleeves. The new quote bumped up quite a bit with the coat length hemming. Considering that I dropped the coat off a week and the quick 1 week turnaround, I am happily satisfied. Right in time for my trip! She also gave a $10 discount. Laura was kind and patient when measuring where to hem the coat length. She gives advice and suggestion but left the final decision to me. Thanks Laura for the warm help and my new coat that fits me just right! read more

Laura is so amazing She is so nice and helpful! They have many choices of masks available Some fun patterns too for children Stay safe everyone! My new favorite place to get my clothes dry cleaned. So quick in and out! My first time I think new owners! She is so nice and helpful! Very friendly! Very accommodating too. Parking is easy Location is easy to find They do everything. They were able to get some stains remove that was there apr a long time. I am very im I had my jacket fixed and my jeans hemmed My jacket looks brand new. My jeans fit perfectly again. Whoohoo :-) They did a great job and the prices was reasonable. I will keep this place as my permanent cleaners! read more

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Pro Cleaners did an amazing job including spot-cleaning a dress for a friend's wedding. Friendly, warm, welcoming, and very accommodating when I called to ask if I could pick up one day early. Great service, will come again. read more

Started getting our laundry/dry cleaning done here recently. Good quality cleaning. Requested a next day service once, and they obliged.

Summary: Dependable cleaner, reasonably priced, friendly, gets stains out, crowded parking lot Details: I went to the same cleaners for more than 10 years so I was hesitant to find a new one after I moved. I shouldn't have worried. One Sat I checked out three cleaners within a mile of each other and the woman who works at Pro Cleaners was over-the-top friendly and helpful. Five years later, I now know she works there 6 days per week and is always friendly. They normally write your name/code inside your dress shirts but I told her I didn't want them to do that. I only had to mention it on two visits and they've never forgotten. She seems to remember everyone. One day she even had my shirts ready for me before I even got through the door. I spill on myself more than I care to admit -- all I have to do is point out the stain when I drop off the shirt and, like magic, it's gone when I pick it up. I prefer my shirts on hangars with no starch. Feel free to get them boxed or stiff as a board, if that's your thing. The only complaint I have is they could button a third button but that's splitting hairs. She does alterations and sews button on. One time she even saved one of my favorite pair of jeans when I ripped it on a nail. The parking lot can be crowded since Pro Cleaners is next to Alotta's Deli but they do have one parking spot which is reserved just for them. read more

They lost my credit which they placed in computer because they didn't have cash to give back to me at that moment and kept as credits balance on my account. When I went back for dry cleaning and the lady was like that actually never happened and they never got back to me in Two weeks to find out and I even called they do not even pick up my phone. Customer service is not good. They lost my trust. read more

I brought my bridesmaid dress with grass and dirt stains on the bottom in hopes Pro Cleaners could remove them and they did a beautiful job. A week and a half later I picked up my dress with all stains removed and it looked brand new again. Couldn't be happier with the result of my dress! For my bridesmaid dress and robe, total cost to dry clean was $40.50. I wish I took a before and after picture but trust me when I say my dress looks brand new. I will come back here for all my dry cleaning needs! read more

I doubt anyone picks a dry cleaner solely because the owner knows her clients on a first name basis, but if their service is fast and their standard for excellence is high, isn't that added personal touch a good reason to keep coming back? I think so. Laura texts her clients when their items are ready for pickup and even gives out hand-sewn, reusable (and super cute/comfy) face masks! Laura, you're awesome. Thank you for cleaning, sewing, and repairing all the weird stuff I bring in! read more

Finding a new alterations place always brings me anxiety. Are they going to ruin my favorite dress? Will the craftsmanship be worth the price? Luckily, I found Laura and I know I'll never have to look for another tailor again. I walked into Pro Cleaners and Laura immediately greeted me warmly and even remembered that I contacted her via Yelp. As I'm changing into the bridesmaid dress I need hemmed for a wedding, we're conversing and I immediately feel like I'm catching up with a good friend. She pins the dress and tells me when I can come back to pick it up. As I'm sitting at my desk an hour later, I decide that I actually want the dress to be longer than I'd originally thought. I immediately grab the business card that Laura handed me on my way out and call. Laura patiently listens to my request and assures me that she'll hem the dress a bit less and it will fall exactly where I want it to be. A day earlier than anticipated, Laura texts me to let me know that my dress is ready for pick up. I head over after work, right before they're about to close (she even kindly texts me to take my time driving over and says that she'll wait for me to arrive). I try on the dress and it's absolutely perfect. Worth every penny, will definitely be back! read more

My clothes were not cleaned. They only put them nicely on hangers. The good reviews here must be fake.

After having gone through some poor customer service experiences, coming to the Pro Cleaners was notably different. Such great, attentive service. The original date for the dry cleaning was set for next week but we are heading out of town this weekend. They were so flexible and responsive to making sure we got what we needed in time! Haven't picked up the dry cleaning yet but will update as needed. From the looks of the other reviews though, our clothes are in good hands! read more

10/10 highly recommend!!! My blouse's zipper broke and I needed it for a wedding within 2 days and Laura was so sweet for willing to help me fix it within a one day turnaround time. She is responsive, kind, and generous. If you have any alteration needs, I highly recommend Pro Cleaners. Will definitely return for future dry cleaning and alteration needs, or maybe just so then I can say hi to Laura again. :) Much appreciated! read more

The best cleaning place I loved very much professional, friendly and good service and my last 8 years my experience is the best, thank you so much for your service read more

I originally found this place on yelp. I had brought multiple pieces: pants, long sleeves, and a dress. She was the first one to respond to my inquiry. She's super sweet and very patient. I admire how much effort she puts into her pieces. She did an absolute amazing job! You can't even tell that my clothes were altered. I wish I had taken a before and after picture because she truly worked so hard on these pieces. They were very thought out given the pants and long sleeve sweaters I brought were way too long for both my legs and arms. I'm only 5'0 so my arm length is also short but she made sure that they fit perfectly. It was like the clothes were made for me. I appreciate her kindness, patience, and effort. You have to come here. You won't regret it! read more

My new favorite dry cleaners! Laura is awesome and very personable. She is really great at learning your name as soon as you walk through the door. I got two pairs of pants dry cleaned for $8 each, dropped off on Monday and picked up by Friday. Pants came back clean as ever and freshly pressed! read more

Over-charged and over-delayed leather pillowcase cleaning, never going back to this place!

I brought my black blazer to Pro Cleaners to be dry cleaned of a familiar obnoxious odor, The location is ideal and not hard to get to, one has to pay attention to the detail of the numbering system or ask google and have google get you to the place. I went and bought another Black Blazer as a backup, so now I can alternate blazers and still be professional looking while serving the people, especially during the upcoming holidays. read more