Absolutely awesome as always! Excellent service, food, and drinks! Every location is fantastic! read more

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This is the best Mexican restaurant, at least they know how to makes a nacho Supreme. Then service is fast and friendly

The food was so good, fast service, good price. Even the beans and rice had flavor and tasted so good. Highly recommended!

Los Portales was like a trip south of the border. The atmosphere made me feel like I took a portal to a complete other country. I feel completely immersed in the wondrous decorations and environment. The food was excellent and I would certainly recommend it to anyone searching for high-quality Mexican food in Jackson. I had zero complaints about the service and the food was delivered pronto. In addition, while I'm not a vegetarian myself, they have a great number of vegetarian options for those it might be important too. read more

Los Portales Mexican Restaurant - Mexican Near Me - Jackson, Tennessee

Great menu and service! Good location, clean and plenty of tables. Always happy with going there

The restaurant is large and beautifully decorated, but our server was dismal and the food was bland. We ordered Fiesta Fajitas. They were sizzling when they arrived and lacked flavor. Won't be back. read more

Nice little Mexican restaurant in a strip mall with wonderful food! Salsa was excellent, beer and margaritas were delicious. Highly recommend this place. We were just passing through on a road trip. If we lived there, we'd be eating there often. read more

Great atmosphere. Decent service.. Cons: Little expensive compared to other Mexican restaurants in the area read more

Los Portales Mexican Restaurant - Inside the restaurant - Mexican Near Me - Jackson, Tennessee

Beautiful restaurant, excellent service! I'm from California & this is the best food I've had in a very long time! 5/5 stars!! Thank you !!! read more

My sister in law loves coming here. She knows I like to leave reviews on Yelp so she was hoping everything would be up to par.Their rice and refried beans were so good. But the rest of my fiesta fajitas were just so so. Everyone was happy with their food. I'm not very picky but I'm used to my fajitas coming out sizzling or at least hot. The shrimp were over cooked and the chicken was dry. Other than that, service was fast and friendly. We came in on Saturday lunchtime and they were busy, but we were seated quickly and the place is spacious. read more

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I would not make a special trip back but this place is more than adequate: fair prices for size of portions, fresh tasting and cooked correctly, ultra quick service--actually too quick. Give the customer a chance to settle in please. Obviously popular with locals, it might be the best Mexican restaurant in Jackson but it does not stack up well with its competitors in other similarly sized Tennessee cities. It's a big menu but lacks real regional choices. Flavors lack bite. The salsa is almost tasteless it's so bland. Queso chorizo was rich, filling but it too lacked an edge. The bar is big but then the cocktail and beer choices are meager. The building is new and attractive and not loud. Lots of families in attendance, a relaxed vibe. read more

Los Portales Mexican Restaurant - Waiting to enter - Mexican Near Me - Jackson, Tennessee

When my family and I walked in we were not greeted and basically looked at. We went up to her and told her we had five people and she said okay you can sit over there. Then after three minutes she looks at us and says you need to go to the host if you want a table (which we were so confused because we didn't see the host at first and she literally told us to sit). Once we got to the host she was okay and sat us down. Our waiter came and did not introduce himself and he just put chips on our table. The service was pretty bad and the food was alright. Just because of the service I don't think I will come here again, very disappointed. Also it sucks because the ambiance is so pretty. read more

Food was better than I expected based on reviews. The shrimp enchiladas were pretty tasty, I forgot what they were called on the menu. The platter came out hot and fresh. I would have preferred a stronger presence of cilantro and lime, but that's my fault for not specifying extra. The salsa also needed cilantro and the music was a little too loud for my taste, but overall a good meal. read more

This place has been my go to for Mexican food for years. Sadly, I ordered food to go and I noticed she charged me. 25 cents for a to go box. Wow. The food came quickly, but I'm disappointed with the charges for to go. read more

Stopped in here for the first time while passing through to town. Nice restaurant with a really nice bar, but $16 for a pre-mixed margarita Seems a little steep. Free chips we're warm and salsa was good but when I went to order food I was informed that they close in 20 minutes, At 9 PM. Seemed a bit early but I'm glad I didn't order food because, damn, when the clock struck nine there was no leeway, they were kicking everyone out and putting chairs on top of the tables. My overpriced $16 margarita was still half full, but they were not the least bit concerned, it was closing time and it was time to GO. I guess if you're an early bird, and are not concerned about crazy overpriced drinks, you might enjoy this place, but I was not impressed. read more

Best Mexican in Jackson. We have never had to wait for a table more than 5 minutes. The food is tasty and delicious and arrives at your table promptly. The staff is polite and helpful. read more

The new restaurant is beautiful. The fish tacos are horrible. It tasted like they used the butt ends of all the dried up leftover fish of the day before and placed it into these soft shells. The service was ok. The chips and salsa were good. But I've always noticed that the chips look like they've been recycled here. Even at the old UPDATE....... ate here lunch. Got the enchiladas supreme. The corn tortillas were raw. Inedible. The whole thing was cold. Now I have to go find lunch elsewhere. I would downgrade to one star, except for the people were friendly and nice. read more

Los Portales Mexican Restaurant - Mexican Near Me - Jackson, Tennessee

Always good food. Service is excellent and you always get generous portions, even with take out.

I didn't expect much from this place (I don't expect much from any Tex-Mex place) but they were actually pretty good. I gave the burrito verde de pollo a shot and was pleasantly surprised. It tasted great. Hubby got nachos and they didn't look all that impressive but I think he liked it. The salsa is good and you can ask for spicier salsa. The place is a tad bit small and was super packed at 1, which was not to our groups benefit as everyone showed up at different times and we could not reserve tables. We will likely go elsewhere next time because of that, but I do understand. It was still really good. read more

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In the area for work, was wanting a taco salad. The service was quick, food was hot and fresh, the salsa that came with the chips was simple, but flavorful with a light kick. I was hungry so I didn't take a pic before diving right in. Would recommend. read more

Our server was Joel and he was awesome! We asked for skinny Margaritas and they were the best we've ever had. Yes, we are picky being from Southern California and expecting the best. He was super attentive, brought us a variety of salsas upon request, and our shrimp and carne asada salads came promptly. Will def be back even though we live in Savannah, about an hour and a half away. Great job, Joel, and the kitchen staff! read more

Visited this place based on the Yelp ratings. Should of guessed it was over rated because only 7 people took the time to review. But the food was poor quality, the service was mediocre at best. The waitress seemed like it was a bother to serve us. I had the fish tacos which was nothing more than a piece of fish in a tortilla. The salsa tasted like it was store bought. I would not visit the establishment again if I was looking for good Mexican food. Even the woman at the cash register didn't seem friendly. Maybe I just visited the place on a bad day. But it was enough for me to not go back. Taco Bell serves you with a smile and may even have better quality of ingredients. read more

If they put as much effort into the food as they do the decor and landscape, they could up the prices. Blah.... Los Portales has been around since I was a child, and I am 32. It possibly even pre-dates me. They have several locations both in Madison and Chester Counties, so believe me this review makes no difference in the scheme of things because they will forever live on servicing their take on Americanized Mexican mediocrity - I mean food. The 'new' location is great for the area since they are building up Thomsen Farms. It is going to be the next Columns area of Jackson. Why does the location matter? It really doesn't because people are going to come here and enjoy it. My margarita was watered down with no flavor. I ordered their top shelf opposed to the 1.95 cheaper version of the house. Pretty disappointing. Food wise - their fajita bowl is basically rice, melted cheese, onions and meat. You can't go wrong with that if you're looking for this sort of thing, but this was a repetitive problem through out the menu. There is no true authenticity to their cuisine. I'd save myself money and create this in my dorm room at Union if that was what I really wanted. I am not literally at Union, but this sounds like a cheap filling meal for a college student. I can praise them on the service. The service is what carries the rating. They were very sure to check on us periodically, and we never had to ask for a refill or needed to grab their attention since their attention to us was on key. Why not 2 stars instead of 3? Long story short - I will end up returning since this is what my family likes and I will get ousted if I tried to choose differently. 3 stars is me being generous though. read more

This is probably my favorite Mexican restaurant in town. Last time I got the burrito and it was so delicious. I'm going to eat dinner tonight at Los Portales Mexican Restaurant. I will try something else tonight. I love Mexican food so I would totally recommend you go here if you live in Jackson, go to college here, you have a birthday here or just came to Jackson Tennessee for a visit. It's a very good place to eat lunch or dinner with friends and families. read more

Wow, the decor is spectacular! And I have to say, our Tacos de la Costa (on the specials menu) were awesome! We had the grilled shrimp version. Delicious and the cilantro sauce was a unique wow. Service also stellar. We'll be back! read more

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Gorgeous restaurant!!! I love the way it is decorated. Servers are awesome!! The chef is a little stingy with the white cheese dip that COMES WITH THE MEAL. I mean one drizzle is a joke!! Also if you ask for light on the vegges on your fajitas bowl beware it will probably be double, every time I order it with light veggies this happens. I really love the food. read more

The BEST Mexican Restaurant in Jackson!!! I am impressed with the consistency of how great the food is every time we go here, the decor is tasteful and vibrant and it is always so clean! Our favorite is the fajitas with steak it is very good and you're getting actual slices of beef and not "kibbles and bits"(like many restaurants I worked at in the past refer to the quality of food you receive). Very Good! Also very good margaritas! read more

Food was COLD and very bland. Service was good. ..I've had better. Not going back, don't waste your money. read more

I've only ever had their food Togo but it is absolutely delicious. When I almost died last year and the night I got released from the hospital I went home just to order food in the drive way using my phone and just going and picking it up. (My mother drove;no worries) read more

This is an awesome place for Mexican food. The food here is always solid and tastes well. The staff usually is good about not forgetting about you. I usually get the tacos rice and beans. The salsa here is some of the best in town. All in all, a super solid spot for Mexican food. read more

The last time they'll get my business. The first time I taste the salsa I that I was eating tomato puree no favor. The food is bland and they have a tendency to over cook the food. The bathroom had a roach in it and that's the last time I'll eat there. read more

If you are in the Jackson Tennessee area then you need to eat at this place. The food is great. My fiance introduced me to this place. I am glad she did. They have some of the best Mexican food I have ever eaten. read more

If you like fast service this is the place for you. We placed our order and before the waitress got back to the kitchen it was all freshly microwaved and in front of us. Service at Taco Bell is slower. If you like good Mexican food Taco Bell is your best bet. I still contend there is no good Mexican restaurant east of the Mississippi. For all you lovers of great Mexican food, ask if the restaurant has Chili Verde before placing your order. If they don't know what it is, leave. Very bland food here. read more

Best dern Mexican joint in the entire state of Tennessee!! Awesome service and amazing food. The chip refill rate is honestly impeccable. The attentive staff makes for a spectacular dining experience. I couldn't imagine spending my hard earned dollar anywhere else. read more

One of my family's favorite places to go eat! Food is always great and refills on everything is prompt. Great prices as well, especially for a quick lunch. read more

Salsa and chips reminded me of home. Ask for the tomatillo salsa and guacamole. Had the carnitas, they were tasty and filling. Ask for the fresh margaritas. read more

This place is fine and dandy, however, they did not have horchata. They are not authentic. My friend Mary agreed.

This new place is beautiful. The food they have is even better than at the old place. Five stars on the food. Parking is much better. My only complaint is they have two waiters there that if you're unlucky enough to get them they ruin the experience. They are both rude and don't wait on their tables. read more

This my favorite Mexican restaurant in the Jackson area. I have been eating here for years and never been disappointed. Great sausa and chips. Friendly staff. Fast service. read more

salsa is tomato puree out of a can,.yuck.. If you don't believe me look at the pictures others have posted. That should tell you all you need to know. read more