This was our first time to come here, and stay, because it is always packed on weekends. We had to wait 35 min, I heard other parties that came after us say an hour...so be prepared to wait. I loved the interior design, it reminded me of a cantina....the bar is fun, because it has normal height seats which I thought was fun, and different. We were taken to a booth, which was cozy, but the floor was not very clean, which really grosses me out, I tried to ignore it....Our initial server was wonderful, then there was another one that was ok, they kept alternating which was fine...the food came out quick which is the norm with fajitas, unless something is wrong lol...I ordered the salad with grilled shrimp, and it was fantastic. My husband said their margaritas are some the best he has had...he also said the chicken was really good. Overall we love that it is a neighborhood restaurant, and will definitely go back. read more

Los Tios - Tex-Mex Near Me - Houston, Texas

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Customer Service was absolutely HORRIBLE. Came in during lunch time. Sat at the bar. Placed to go order. After waiting a while I tried to get the bartenders attention by saying "excuse me" and by waiving him down. He made eye contact a few times and eventually came back. Asked for water he brought it and walked away. He was on the phone the rest of the time. I didnt get a chance to explain the water had something floating in it bc he never came back. He set the bill in front of me and walked away still on the phone. I noticed you can pay by scanning the barcode so I did that. (awesome feature by the way). He finally brought my order and my friend and I went to walk out the door. With phone still in hand he says to me "YOU DIDNT PAY YOU CANT LEAVE YOU NEED TO PAY" . Now what was embarrassing was 1) I doubt he would have done this to any one else none of the patrons looked like me and 2) I was being accused of not paying and I actually left this man a tip. I just couldn't believe I could be accused of not paying a bill and he had been so caught up on his phone call and didnt even bother to check. The food is actually really good. I got spinach enchiladas. May not look appetizing but it was great. I'm Really sadden by this experience. I live in the neighborhood and would love to have frequented this establishment if it were not for this. read more

Los Tios - Spinach Enchilada Dinner - Tex-Mex Near Me - Houston, Texas

Great service from Alejandro! He really took care of us. The food was good and the sopaipillas were amazing! We are during the lunch rush and didn't experience any long wait. We will be back. read more

Great food and great service! Alejandro is great! We were in and out with in the hour. I was impressed with his great service. Will continue to visit this place. read more

What on earth has happened to this place? The service the last two times we have been here has been AWFUL. Not only slow but rude! I had to ask for water and also for them to refill it (they just took away my water glass when it was empty), it took ten minutes to get chips and salsa and then she disappeared at the end so we had to flag down another guy to run the credit card. And the place was empty. I guess now I know why. Very disappointed as we love their food and margaritas. Such a shame. read more

Me and my brothers wanted to take my dad out for an early Father's Day celebration. The food and drinks were great! That beef, chicken, and carnitas were delicious. However, the service was ehh. My dad has been to another location of theirs and he also didn't have a good experience. Our server didn't tend to us as much as he was with his other tables. We had to wait about 5 min after we ordered our food for plates. He didn't refill our drinks unless we asked. Even when it came to getting the check we left after waiting 10 min for a receipt. Again, food was great! But just be mindful you might not get a great service and they might add an extra number to the front of the tip you left for your server... read more

I really enjoyed dining in on the weekend. Our servers were very attentive and the food was great! drinks were ice cold! Mina came and checked on us a few times... she is so kind and very friendly! This is the place to be! I just wish the weather wasn't so hot! but it's June in TX sooo... read more

We were a large party (13). The service staff did a very good job of taking care of our group. However, the food was meh, the margaritas were strong but not very good, and the dining room was EXTREMELY loud. This is not a place I would go back to if I had a choice. read more

The food was good, however one of the worst waiters I've ever experienced. Ask for my drink order and then came back 10 minutes later and asked if I needed anything else. I said I would like to order. Still sitting at my table waiting for my check. Been waiting for 15 minutes after finishing dinner. I just want to leave read more

Food was great and service was quick! We sat on the patio and it was so cute. We will be coming back next time we are in Houston.

Omg this was so good. Fresh. Came out fast. I wanna come back again. Nice decor. High ceilings. read more

Los Tios - Supermex Bowl - Tex-Mex Near Me - Houston, Texas

We went there for brunch and the food was good. We sat outside in their patio which is well covered and can be utilized in summer as well. The servers were quick and the food tasted good. They had brunch available on the weekend till late hence we opted for brunch otherwise they had an extensive food menu as well. Overall a good experience. read more

Just ate dinner here with my girlfriend and had our [usual] outstanding time. Our favorite Mexican restaurant in the city by far! Food was fantastic, happy hour margaritas are hard to beat and whenever our favorite server Fidencio is working we're in for a fantastic time. He always takes care of us and we love it when he's working, always 11/10 service. Will absolutely be back. read more

This place is what you call home! Reyes is amazing. Get there early because the bar fills up quickly. It will better a bigger Bar On Friday I never get a sit The food is beyond a 5 star experience. Sean, the manager, has accomplished what others only dream of. Los Tios Sugar Land is exceptional. They are knowledgeable, attentive and encompasses the ability to create an experience you would not obtain at other restaurant. Thank you Los Tios Sugar Land for your hospitality and your greatness. Nicely done. read more

i have been coming to this restaurant for quite awhile. The service not attentive. It is hard to get someone's attention to refill drinks. The table was dirty when we sat down. We have been here and they were sweeping the floors for the evening with customers still in the restaurant still finishing their meals. The food is good, it the service that needs some attention. read more

This is the perfect Mexican restaurant. I received incredible service and the food was impeccable. Highly recommend.

Great food,and the manager Mina was awesome will come back to see you.and bring my friends to this lovely place.

This place is a joke. Waited over 20 minutes and still did not receive my drink but had a tab in front of me. Waiter took my food menu after I decided what I wanted and did not take my order. Only to see them serving everyone else waiting. The ladies that sat down after me had their food and drinks before they could even properly sit in their chairs. I don't believe I need to state what race they were. After wasting 25 minutes and finishing my chips and dip I decided to leave. Absolutely ridiculous. read more

Martha and Evette had the best service and the food was amazing ! My favorite place to visit after work and the service is immaculate!!

First time coming to this restaurant and I cannot say anything negative about, food is great and, and customer services went beyond my speciation. 5 start restaurant read more

So went here for a job outing and I must say the food was good. The service could have been better but not a bad experience. Had chips and salsa and queso and Sadler the queso didn't taste too well. For entree I had the chicken fajitas They had good flavor and the rice and beans were full of flavor too. I want to come back to have a much more personal experience as the time I went with work it was almost 15 of us. I would recommend and I will return to get a experience on a much smaller scale so I can try other foods also read more

Food is top notch! Service is very good! Bar could use more variety but all in all, this is a great place for Tex Amex!!

Good eats. My sister recommended this place and I enjoyed it very much. I had tacos. They were large, tasty, and just different from everywhere else. Beans and rice where fine. Only problem, the salsa is served in shallow dishes that do not have much volume. I wanted more and did not want to wait for another small dish. Looking forward to taking the wife here. read more

The vibes at the new los tios are unbeatable!! Sona was our waiter who is always so helpful in recommending things and even got me hooked on the grand gold margarita which includes orange liqueur making ever more delicious than the regular frozen! I got the tortilla soup because I wasn't that hungry and I would say it was average, nothing special but the nachos are amazing which a friend got. Will continue to come back here!! read more

I came here for one of my birthday celebrations and had a great experience. Elias, the manager, was friendly and checked in on our table regularly. Staff was friendly as well. This place had just opened, and I was treated right. I was given a tres leches cake for my birthday, which was delicious. The food was as well, and we were impressed with the ambience and little things like the nice, solid blue water glasses they used. I'll definitely be back and will bring friends. Be forewarned, the margaritas are delicious and strong! read more

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Hands down the best margaritas in town! So glad I live near by, I have quickly become a regular! Raul and Agustin are fantastic, our favorite waiters! We love coming to Los Tio's! read more

Ordered a half pound of fajitas. Got home and they only gave two tortillas.. Come on!

I would give 0 stars if I could. The food was subpar and the worst part was that the manager Ivette was starring at us the whole time and making us feel uncomfortable. Not sure what was her problem but I will never want to eat somewhere where the manager gives you nasty looks and makes you feel like you don't belong. Won't eat here EVER again! read more

First time here, and we will definitely be returning!! From the food, to the service and drinks everything was exceptionally good!! The ambience was so nice as well. read more

The food is the best Mexican in Houston. And the staff is friendly and so awesome. High recommendation! Love the food and drinks.

Went to celebrate a birthday. Had the snapper tacos. Wrong! Corn tortillas were ice COLD! Fish way over cooked. nasty! Sent it back. Didn't pay for it. Friends admit was a cheap Tex-Mex place and I shouldn't have expected a decent fish dish. So if you want expensive Taco Bell tacos, it's the place to go. Crap in my eyes. WON'T GO BACK! read more

The crispy tacos here are fantastic. Might be the best thing on the menu. Everything here is good, but those crispy tacos are excellent.

I was going to order take-out from this place. I looked on the website to see if they were closed early. It said 11pm. I called--5 times. Each time the phone answered, but I hot hold music. It played a bit & disconnected. I drove over. The door was unlocked. I opened it & walked. A woman standing @ the host stand was eating from a styrofoam box. She said 'we're closed.' I asked 'What time?' She said '8'. I said 'your website says '11'. 'No, we close @ 8'. I said 'No. I'm telling you your site says 11'. A 2nd woman, only slightly more charming walked up & asked 'what's wrong?' I said I called to place a phone order. 5 times. Each time I got hold music & then it disconnected.' ' She said ' Oh, that's our voicemail'.(It wasn't. Voicemail makes oses earlyannouncements/takes msgs). I asked 'Does no one answer the phone?' She said 'Not after we close'. In short, this place closes early, but in no way informs an uninformed public. No announcement on their website or on their voicemail--if it exists. No sign on the door. Two female employees, without an iota of customer service. Not even an apology. read more

Surprising good restaurant! Very decently priced too! I was coming here with low expectations but just the location and the inside decor was really nice. The menu was a little too simple for me, it's possibly because this is their covid menu? But everything tasted great. This is more in the line with American Tex Mex - think of chuys or gringos but a little higher class. I will definitely come back and try other things on the menu! read more

These are the best beef fajitas/carne asada I've ever tasted. So unexpected! And the restaurant was super clean and as covid safe as I've seen here in Houston. Are it last Sunday and have been craving it since, so today I ordered it through Postmate delivery and it was almost as good delivered. Carne Asada Dinner read more

4 stars for the food and drinks and 2 stars for service. Kitchen made excellent food. Absolutely delicious! Bartender made an awesome Margarita on the rocks. However, poor service started at the front door. No greeting. Had to ask for a menu and sat at the bar. Had to wave down the bartender for service. No greeting. No smile. Staff in general did not seem to care whatsoever about patrons. They interacted with each other a lot and talked with the manager, but not a lot of attention for the paying customer. You can see the whole general picture of what goes on in a restaurant by sitting at the bar. Complete disregard for customer service. I would love to tell you a specific bartender or server name, but nobody ever greeted me with a smile and a name, just "what can I get you?" read more

I am so delighted to be able to depend upon Los Tios to throw a party. My nephew and I gave a party for 45. It was to celebrate my brother's 70th birthday. Sasha and her incredible staff made it so easy. The food was great and constantly replenished without having to remind the wait staff. The bartenders never kept a guest waiting and yet they respected our budget. The restaurant's décor makes folks want to celebrate. Entertaining like this makes me want to do it again or think of another excuse for a party there. Thank you Los Tios. read more

I decided to give this place another try since our last time of coming to eat. The food had no seasoning in it it was soooo bland i would not recommend eating here if you want Mexican food, they have big parties so no Covid regulations are being enforced and as we were eating there was dirty dishes next to our table and a waitress went to another table and got their plates and places it next to ours so clearly cleaning is not a priority here. The dirty dishes sat there for most of our meal and waiters kept adding to it it was disgusting. I don't like the fact that we don't know who our waiter or waitress is. I just know I won't be coming back. The food was flavorless there are plenty of better restaurants closer then this place. read more

Food was fresh and delicious. Service was awesome. I ordered the deluxe tacos and it was more than enough. The happy hour $5margaritas are great as well! I will definitely be back! read more

Amazing food, had our food ready and literally sizzling in 20 minutes. The food was so good, and we were joking about how we were gonna call the manager over to tell him how good the food and service was, but he actually was already coming around to table to check on everyone, which was amazing. Would 10/10 recommend if you love great food, great service and a comforting environment! read more