Don't bother getting a membership here. They clearly only care about "big spenders." Today, they let a birthday party hijack the only restroom in the building. When I complained, the staff literally bragged that the party paid $1,000, as if my membership money doesn't count. Telling a paying member to walk to the mall to use the restroom is the height of laziness and poor service. This place values greed over customer experience. read more

mixed feelings about this place. we've been coming here probably for about a year. Pros: they sanitize & clean at the end of the night, entertaining for kids, great to get some energy out when it's raining outside Cons: there's only ONE bathroom. Apparently, when they have parties in the back room, you're not allowed to access it. The last time I used the restroom, it was out of toilet paper, soap, and seat covers. There was an unknown fluid on the floor, thankfully they provide some slippers for you to use. Posted hours on their website are wrong, and also on this yelp page. Tried to go on a Sunday, arrived a little before 7pm, found out they close at 7:30pm. It should be noted, their website allows you to purchase a two hour block from 6pm to 8pm... not sure why that's possible, if they truly close at 7:30pm. TL;DR: needs more than one bathroom, better maintenance / attention to supplies, parties in the back room = no access to the bathroom. Confusing hours - needs to be corrected on their website. Otherwise, a decent spot for kids to burn some energy. read more

Jolly Roger Land - Website shows incorrect hours for Sunday. They do not close at 8:00pm. - Indoor Playcenter Near Me - San Jose, California

See all

My kids love Jolly Roger Land! We first came here for a birthday party and returned on our own 2-3x. They love the ball pit and the trampoline area the most! The place is pretty clean but can get crowded. It's located next to Old Navy in the Oakridge mall. During weekends, it's $19 an hour per kid or $24 for two hours per kid (one parent included with a kid). We will keep coming from time to time. It's been a great way to get our kids to spend their energy when the weather is either too hot or too cold outside. read more

Took my family here for my little one's birthday. I love that this is a big place with lots of things to do, enough room and activities for big kids and little kids. I can see it being overly packed on the weekends so we went on a Tuesday night. I also liked that it's also one free adult per paid child so it's not like you're paying more than $100 bucks when you actually only have one or two kids jumping around. There is a time limit of about 2 hours and I felt this was more than enough time, they were exhausted after an hour and half. I was surprised at how much stuff they have such as a trampoline pole, climbing structures, and their slides are massive, so fast and scary even for a grown adult such as myself. But it's big enough for adults to climb if you have to follow your little one's around. read more

See all

I was very glad that there was a new play center in Oakridge. It was nice to have something to take my kids to and have them do something for an hour while I shop or something. The place is very clean and has many different activities and sections for the kids. My main complaint when I visited was that during a busy weekend, they close off their bathroom for private parties which doesn't make sense to me because then you have to leave to use the restroom in the mall or target. I had to grab my daughter with a stinky diaper and walk all the way to another restaurant while she was thrashing her arms telling me she didn't want to leave. What a fake out. I think they're policy needs to change when it comes to that. read more

Jolly Roger Land - Indoor Playcenter Near Me - San Jose, California

We were absolutely wiped out after a long road trip and two days of camping, so my two 11-year-olds were seriously overdue for some just straight-up goofy play. This was the only place we could find to burn off that chaotic energy! They had fun, but my experience was a bit... shocking. The kids loved it, even if they were clearly the elders of the entire facility. They said they had a blast, so mission accomplished on the fun front. (Side note: it was pretty funny watching my 'mature' 11-year-olds navigate the tiny kid chaos.) I found the Rules annoying, particularly the parent requirement for older kids, but the real issue was the policy regarding my service dog. They explicitly told me they wouldn't allow her in, and the employee even made a call to what she said was the owner, but the answer was still a hard 'no,' even after I clarified she is a trained service animal. They offered The Bad Compromise of letting me wait by the register, which was a ridiculous spot. Having a working dog, especially one in training, right where every curious kid walks by is just asking for a distraction. I told them I'd stand in the middle of the mall instead and watch through the window, which they thankfully didn't mind. Here's the crucial moment and why this policy is a serious problem: while standing outside, my dog alerted me twice once to signal I needed to sit down, and another time for my blood sugars (we're still training that one, but I treat every alert seriously). It was a chilling reminder of why that "no entry" policy isn't just an inconvenience, but a safety issue. I was quite disappointed and honestly shocked by the management's approach to service animals, but I'm glad my kids got the goofy playtime they were craving. read more

My daughter is absolutely obsessed with Jolly Roger Land!!! With her constant requests, we try to make it a habit of visiting Jolly Roger Land at least once every 3-4 weeks. This indoor play center includes a huge play structure to climb, crawl, and slide. There is a ball pit where you can juggle, enjoy a game of toss, and submerge yourself in a "swim". If all else fails, enjoy the trampoline and the limited arcade. Socks are required to enjoy the establishment. Should you need, socks are available for purchase. A waiver must be signed and an adult supervision is a must. Be advised that weekday visits are going to save you a few bucks and it will absolutely spare you from the large crowds- highly recommended if you can make it work. 4 stars overall. Our visits have only been for 'open play' and the pricing is extremely affordable. I appreciate the business prioritizing sanitation. read more

See all

Don't even bother ! Bathrooms are always out of service or when they have bday parties you can't use them! Super annoying when you have a toddler that can't hold it to get to targets bathrooms. read more

Jolly Roger Land - Indoor Playcenter Near Me - San Jose, California

New indoor children' s play place in Oakridge mall! Jolly Roger Land is located near Target & GameStop. I took my 21-month old son here and he enjoyed it so much. I took him on a weekday so it wasn't too crowded. I really appreciate the staff organizing and cleaning the place often while we were there. Definitely better than Luv 2 Play at Eastridge. It was easy to sign the waiver and pay online. You can also pay in-person if that's what you prefer. :) loved the trampolines and slides here. There's also a massage chair that parents can use while the kid(s) play. read more

See all

Finally open!! Been waiting forever. It's so great because everything is new, so you (hopefully) shouldn't have to worry about the cesspool of germs indoor play spaces like this generally harbor. And actually when we were there I saw the employee go around sanitizing random things at one point which was reassuring. It was great to come during the lunch hour on a Thursday as it was pretty empty. Usually in these types of spaces I'm afraid of my toddler getting trampled by bigger kids. There's a good sized play structure, different areas for different ages with for example smaller vs taller slides , ride on toys, a few arcade games, ball pit, a trampoline area. Can really keep a kid occupied for hours! My little one didn't want to leave. It is quite pricey though. $19 for an hour. I was hoping to get membership so we could come more often but the membership is quite expensive and not worth it unless you go two or more times a week. read more

See all

I've been here a few times over the past couple years- they have always only had one working bathroom. The play area is great for kids and sanitized regularly. However my last visit on Wednesday this week, I was changing my 15 month old in the one working rest room, located behind an employees only area, leading to a storage room. The changing table fell off the wall as I was changing him. Luckily I caught him before he hit the ground. It was a very traumatic experience for us both, the loud noise of the table hitting the ground shook him up for a while. The employee working called the owner while I was gathering my things to leave the restroom and he just said he would be there tomorrow to fix it- didn't ask if anyone was injured. I found this odd. Also nobody filed an incident report. read more

Jolly Roger Land - Changing Table- fell - Indoor Playcenter Near Me - San Jose, California

An indoor play space for kids of all ages! There's multiple zones areas such as a ball pit, interactive screen games, trampolines, a maze, and slides. You can host a party and bring your own catered food. It's located inside of the mall, right near Target and Loving Hut. read more

Jolly Roger Land - Storefront - Indoor Playcenter Near Me - San Jose, California

See all

This place is great for kids around 4-7 years of age. They offer a variety of games, play areas, and apparatuses to entertain kids that like to jump, throw, swing, climb, and shoot. The space was clean and was not crowded on a weekday. The workers clean and wipe the area intermittently. Prices are less expensive during the weekday and they have cubbies to store shoes.. They require clean socks that you can bring from home. A waiver must be completed prior to entry. One adult enters free with one paid child. read more

See all

This is a great addition to the mall! This is a great rainy day spot or just to burn off some energy post shopping. My little loved playing here. I thought 2 hours was PLENTY of time to do everything. He loved the blaster area and the ball pit. I think it has a great layout but could definitely feel small on a busy day. We'll definitely be back again! read more

Pretty fun spot for the kids, and again key word there is kids. You're not there for yourself, so just watch your kids and make sure they are taken care of. I would say there is a decent amount of stuff here offered for kids, so they will have a bast. A blast I say. It's a pretty fun spot for them, from slides, to shooting each other with balls. It's great. Overall, if you want your kid to have fun indoors, then this is a great spot. read more

I love this place . This is a great place to bring your kids and your toddlers too. It has so much attractions and activities for the children to play . You can go with your child so it's $19 for one hour or two hours for $22 this is for mon-Friday . A child can be accompanied with one adult but if you're coming in with two adults with one child you need to pay for the extra adult coming in which is $7 . This is located inside the mall right next to target and GameStop . I highly recommend all parents for those rainy days , cold days or hot days this place is great for the kids . read more

See all

Literally a ghetto weekend daycare. whatever those words inspire you to think of, you will see it. at least 5:1 ratio of kids to adults. 8 year olds doing back flips on the 4 year old merry go around. parents act blind or pretend the don't understand English. staff is no better. the floors are not cleaned between parties (also likely day to day). the event room is disgustingly slippery. but the bathroom is worse! they provide a single pair of cracked slippers for the bathroom. they know it's gross and that's their solution... the actual play area has kids eating and playing, yes the parents see it. it's the wild, wild west! you get what you pay for, so if you want to host a party here, please consider paying for a better place. no need to subject entire families to this filth. read more

Fun place to take young children. The price is affordable. I really recommend this place.

My kids had a blast, and I enjoyed watching them. However, upsetting at the front gate being very unsafe, should be a buzz in and out type setting due to it being a children's location. Also the bathroom setup is horrendous. We go in without shoes and come out spreading all those germs onto the play area where our kids are on all fours, or in the balls pit or in the climbing area. Not sanitary. Suggestion, maybe some disposable booties. read more

See all

honestly fun place, kids love it and never want to leave. It's usually pretty clean. Only thing is the balls in the area where they shoot out are usually stuck and the play things won't work. read more

Spent a total of five minutes inside until a kid puked next to the ball pit. We ended up needing to tell the staff at the desk who eventually made their way over with paper towels and no cleaning spray. While we waited for staff to help there were children and adults who walked through the vomit pile. One of the adults even went to the front counter for a fresh pair of socks. Some of the staff tried to be helpful but the owner said they do not do refunds and clearly didn't think a pile of vomit for everyone to walk through was much of an issue. read more

Jolly Roger Land - Vomit next to ball pit - Indoor Playcenter Near Me - San Jose, California

My daughter went here with my husband and they have a really good time. Our group reserved a party there because it was a great deal compared to other places, maybe because of its location a little farther out? The 2 stars is because my 5yo was on a toddler play structure with much older kids and somehow she ended up getting launched about 5 feet through the air. She was very shaken (but still says she had a great time). At any rate.... I'm not sure I'd sign this waiver again. read more

A great place for littles five and under. Poorly monitored. Older children riding on swings with signs saying four and under right in front of staff and they do nothing. The bathroom has been out of order for months if not longer. Signs all around asking for no food yet people eat out in the open and staff does nothing. The trampoline room says no adults and yet I see adults and again no staff. I will think twice before going again. read more

During our visit, I raised a safety concern with a staff member about a ladder being left out and unattended multiple times while she was on her phone and walking around the facility. The ladder was being used to clean the tops of machines, and visible dust was falling into the play area sometimes on children's faces since she wasn't paying attention to her surroundings due to being on the phone. Because this is a child-focused environment, I felt this was important to point out. I had to raise the concern to the front desk multiple times before she told her co worker anything. After that interaction, the staff member cleaning approached me and stated that the facility is "not meant to be an unattended child place." I explained that I was actively supervising my child and aware of my surroundings. I also noted that in a child facility, parents, particularly those with more than one child, cannot physically watch every child at every moment, which is why overall safety practices are important. She tried to argue the machines are being cleaned for the children's safety. At one point a child climbed her unattended ladder too because she was so focused on other things. I asked to end the conversation and requested to speak with a manager. I was told the manager was not on site, and I said I would follow up at another time. Despite this, the staff member continued to follow me around the facility, asking for my name and stating she wanted to report the situation. I told her multiple times that I did not wish to provide my personal information and asked to be left alone. This occurred in front of my child. As I was leaving, I requested my receipt and the names of the staff involved. The staff member who followed me around attempted to interrupt and said I was not allowed to have that information. Overall, the interaction felt unnecessarily escalated. I am also concerned about customer privacy and how personal information is handled since she wanted my name to look me up. I hope this feedback is taken constructively, as safety and respectful communication are especially important in a family-oriented setting. I have pictures I will not be posting but they show her on the phone, with cleaning supplies unattended, and dust flying. For privacy reasons and other children being in the pictures I am not posting but, will provide to management if needed. There is also details I left out due to just wanting to remain on point and help others. read more

This review is written from the POV of my 3 year old son. Today, Daddy asked me if I wanted to go to Luv2Play (another indoor playground located at Eastridge Mall). I screamed, "NO! I want to go to JOLLY ROGER LAND!" That's all parents need to know. Oh and I took photos of the pricing for y'all. read more

See all

My toddler loves this place, and so do we! It's perfect for toddlers. I recommend coming on weekdays because weekends do get crowded. They have a trampoline area, a big ballpit, lots of slides and climbing, and other things for little ones to play with. In addition, they do have some coin machines and even massage chairs. I took off 1 star because they need better crowd control on weekends. They also need to clean the floors and everything better. Other than that, a must for kids. read more

See all

Paid to get my kids into an indoor play center -- ended up with my shoes stolen. What's worse? Three staff members standing around and not one could help -- no camera check, no solution, just blank stares. So there I was, walking barefoot with two babies out of the play center. And to top it off -- the AC was leaking water from the ceiling that day too. Security, maintenance, and customer service -- all need serious work here. read more

A decent indoor play area for kids to run around and have fun. It gets a little over crowded at times - they charge $19 per child on the weekend. One of the cons is that you can't really use the restrooms if they have a private party in the back area. Not sure how clean the place is either. read more

This is a fun indoor playground for kids, the price is 22 dollars for 2 hours per child. Understandable, they need to keep it clean. But BATROOM IS ALWAYS MARK OUT OF SERVICE, and they are not. Not 80% of the time. I come to this place at least once a week and BATHROOM is always out of order. Get ready to run to the bathroom with your children if they decide to visit them. read more

We loved it here. So great for kids. It's super clean and the kids are able to have fun and play for an hour. We will definitely return.

This is an awesome new indoor play space close to where we live. My 3 year old had a blast here, especially in the ball pit! We arrived when it first opened at 10 am and it still smelled bleachy/clean so they definitely clean it thoroughly, haha. There are a ton of fun activities for kids, mainly gross motor stuff, like slides/climbing areas, a trampoline/bouncing area, various bikes for kids to use, some spinning tea cup-type seats, etc. Make sure to wear socks so you don't need to purchase socks there. read more

Im rating this a 3 obviously because my kids had fun But I was a hot day and there was no AC! I was sweating just sitting and it was a very packed Saturday They had fans but we know that air doesn't circulate, all the employees were behind the desk and they're all young. You put a teen to enforce rules on an adult it will not work. read more

Ñam the owner was amazing making sure we were taking care of !!! The place was fantastic!!! Kids had fun.. Great costumer service good for booking a party!!! We will definitely be coming back!!! Thanks Jolly Roger Land for the private area we reserved read more

To everyone that tries to have a birthday party or anything so-called private party as this place offers, have to say expect all these stuff: 1- Dirty broken bathroom in the middle of your event. 2- People lining up INSIDE your private room for using the bathroom since there is only 1( ONLY 1) for the whole facility and that is located in the room with 3 walls so can't even call it room it is just a corner of the facility. Anyway, it is going to be so inconvenience and annoying since your guests are going to keep getting out of the facility somewhere to release themselves the mall. I have no idea how exactly they got the permit for it which I am going to follow up with other places regarding this issue. 3- If you plan to have birthday party, try to make sure to bring every single thing you imagine because they don't even have a cake cutter so therefore I had to go to Target and get one which is next to this place. 4- They charge for additional adult but provide no seat or anything and all my guests were eating while standing. Not even enough tables! 5- Since have to remove the shoes, the same way people going into the bathroom they walk in the play area and obviously bringing all those germs into the play are. 6- No speaker or anything is available in that private room which is just corner somewhere and it is all open so everyone can see you. 7- It was so hot which all my guests were sweating and I did tell them to turn on the AC and they are like, we don't have AC but at the end the owner said yes we have it which is so dumb the way they are handling it. 8- They laterally have nothing to do with you since you are in and good luck you do everything right because there is none to help you with anything. 9- Safetry of your kids is not matter here and anyone can get in and out without you knowing so basically there is no control on that as well. NOTE: I have to say staff are nice and nothing against of them but they do whatever they were told to do which looks like there is a huge lack of communication between the owner and his staff. Finally at the end, I did talk to the owner and was expecting not to pay for all inconvenience and guess what?! he provided 10% discount which was nothing. I hate when people want to make their money in the cost of using others as their experiment and lack of thinking to make sure those stuff are not going to happen. So if you want to choose this place for your events, think twice please so you don't get into these troubles. read more

This place has potential BUT the front gate needs to be managed better.. electronically locked till someone buzzes you in or out... It smells like cottage cheese in there recycled air needs more staff to be able to control the environment other than that it's a cool place and read more

Jolly Roger Land - The gate can be easily opened by anyone things not safe in. A kids place - Indoor Playcenter Near Me - San Jose, California

I normally don't like to leave a negative review on a place especially when the kids had fun and enjoyed their time there. The low rating is on lack of safety and no bathroom access during a party. The kids can go out of the gate without adults and no one questioned it. Other similar places have a gate with a buzzer. We've been there where the adult only got a wrist band and not the kids. Another time, the kids got the wrist band and not the parents. So not sure if there is another use of the band other than time keeping. The cake on the icing is there's no bathroom access if they have a party in the back. The only bathroom is located in the back where they close off if there is a party. There's a sign to direct people to use the Target bathroom instead. So if you are there with multiple kids you pretty much have to find all the kids, have them put their shoes on and leave the premise. I don't think this is reasonable as a business targeted for young kids. read more

This is our second time at JRL and we were again disappointed. This location is a retrofitted storefront and you can tell it was not meant to be a children's play place (no accessible bathrooms, no stroller parking, no security at the entrance). The prices are on par with other play places, but both times we visited, they've tried to charge us full price for a baby who can't walk. $58 for two hours with a 3yo and less than 1yr old is crazy. The reason I will not be taking my kids back here is because there were only two people working in the entire place which left it dirty and unsafe. One girl was manning the phones at the front and the other girl was nowhere to be found for most of the 2hrs we were in there. There was no one checking people in and out and anyone could just come and go as they please. There was also a large spill (hopefully just water) that was left untouched in the front for at least over an hour and we tried to speak to someone about it as we were leaving, but there was only one person at the front and it was so crowded with people and strollers that it was impossible to get to her. We've been to other play places in the Bay Area and they seem to be much better organized and executed. read more

Pro: my son loved it and had a blast- that's the only thing giving JRL 1 star. Beyond that, I have serious concerns. 1. Fire and safe exit: there is no designated stroller parking. That means people park their strollers in the entrance. Today, it was actually impossible to exit the play area, grab our shoes from the cubby, and leave the center. In the event of an emergency, it would be absolute chaos and is the main reason why we will not be returning. I highly recommend putting stanchions outside for strollers to be safely stored. 2. The designated max capacity is 144. If a fire marshal entered today, I can almost guarantee they would have been shut down. 3. There seemed to only be two employees working. They cannot safely and effectively navigate checking people in, managing crowds, cleaning restrooms, handling parties, and (as seen today) picking up after a child gets sick on the play structure. The employees need more support to run more effectively. 4. The bathroom. Wow. First of all, when we arrived, the bathroom was only allowed for members of a party. That meant anyone else had to exit the play center and walk to Target to use their facilities. This is a CHILDREN'S play place. Unless you want urine all over the facility, restrooms need to be accessible. Given my child could not wait to navigate through stroller hell to exit, we attempted to use the single bathroom provided by JRL. Unfortunately, the lock is broken which poses a huge safety risk with children. On top of that, there were no booties left to put over socks so we would have had to walk into a public restroom with our socks on. No thanks. It's disappointing because we were so excited to finally have a play center close by. Unfortunately they've missed the mark in many ways. read more

My kid had a blast. Their play equipment is great. However, there were a few safety and convenience issues that made the experience lass enjoyable. 1. If they are having a birthday party, you have zero access to the bathroom. So if your little has to go NOW, you have to take them out, put their shoes on and haul them to Target to use the restroom. Hopefully you make it in time. Especially with a kid little who probably waited till the last minute to tell you because they were having so much fun. 2. The floors are not safe. The padded flooring had several areas where there were significant buckles to trip on. Some of them were like 3-4" high. Also, where the padded floor transitions to laminate in the back is SO slippery. I saw multiple kids absolutely eat it in their socks during our 2 hours there. 3. There is zero staff supervision. Zero. They sit up front at the cash registers. We never saw a single one back in the play area during our two hours. 4. All the vending machines are old school bills or coins only. They do not have a change machine. The vending machine was also pretty empty. 5. It is really warm in there My kid loved the play equipment but definitely come prepared knowing thr above things. I personally prefer the one at Eastridge mall. They don't have any of the above issues. read more

WHAT A BAD SERVICE!!! Terrible management at this place! We went there yesterday all day for my 2 kids to play, my kids have decided to come back today again and since we were there yesterday i got them just one hour ticket in the middle of their time there they changed their mind and ask to stay all day so i went to the front desk and ask to pay for the difference and switch our brazalete for the full day pass, so guess what??? THEY DID NOT ALLOW IT...! Seriously? They ask us to pay again the full ticket so I will have to end up paying 51$ a kid instead of 27$ it seems to me they just wanted to take advantage of us and make us pay that much since the kids really wanted to stay , we got no help from anyone at the front desk an no options to solve the situation either, there's no visible policy about not being able to change your mind from staying an hour to all day, they kept saying it's their policy but maybe it's a hidden policy nobody knows about it, very bad read more

Jolly Roger Land - Doesn't say anything about it, nothing - Indoor Playcenter Near Me - San Jose, California