We love coming this Salon , their team is friendly and professional , everything is good cleaned…read moreat here , I was done my nails and pedicure and hair highlights , they did excellent job , exactly what I wanted, i love my nails and hair , I will be back again next time.

Since most only read part of a long review I will stress that you need to ask for Mel. This would…read morebe a 5 star review if it were in Mel only. She was the voice of reason and listened to what the people in her chair wanted. I had a party of 5 for mani/pedi (3 adults/ 2 kids) and we arrived at 2:40p. To start, there was a lot of pressure when picking our colors to get powder or gel, even on the 9 and 11 year old. I wanted French tips but after realizing Vincent only wanted to yodel powder, I chose a neutral basic polish. Mel had to speak up and tell him we didn't want gel or powder. We were all seated in the pedi seat. Vincent worked on me, Mel on the 9 year old child pedi, and the son on the 13 year old. Later, Mel worked on the other adult pedi and the son on the 11 year old pedi. Vincent was fast. Too fast; I feel I didn't get the proper care and attention. Vincent was finished with my pedi before Mel finished the 9 year old child pedi. Worse he decided to attempt to recut my nail AFTER applying my dark red polish and accidentally cut my nail bed. It is now sensitive to touch and painful to walk with shoes on. Only after a loud "ouch" did he stop even though I tried to pull my foot back as soon as I felt him touch the skin. It was a truly stupid move, I mean who cuts a nail when you can't see what is below it? Additionally, he took 2 phone calls and appointments while doing my pedi and he still finished before the other 2 pedi that started at the she time (this is important later in the story) Moving to my mani, I started by clearly stating to leave them long and it was ok that 2 broken ones remain shorter. I have gorgeous, strong natural nails. Two were only broken because I work with horses and dump 50 lbs muck tubs daily. He starts cutting and I remind him to leave them long. Then I realized he was changing my pretty square nail into a point. I told him to leave them square. He then goes back over the points and cuts them to square. By this time, I can see my fingertips which I really don't like. He checks his works, picks up the clippers again and I threatened to take his clippers and throw them across the room if he cut more off. The rest of the mani was fine but the damage was done. My mani was complete before the 2nd adult and other child starts. In walks another appointment which he just made while doing my pedi. Instead of starting the other 2 in my party, he takes the new client. In hindsight, probably good for the others in my party. The other adult was alarmed that both my mani and pedi were complete and mostly dry before her toenail polish was applied. I moved back to the pedi chairs with the rest of my party. The 11 year old pedi finally started when 2 more appointments walk in for 4:30 appts (they close at 5pm). Remember, I was done, the 9 year old was done, the other adult was almost done with her pedi, the 13 year old was waiting to get her mani, and the 11 year old pedi was just starting. I am getting tired of writing so let's end by pointing out the other 3 customers who came in while we were there were all finished when we left at 5:45p. With only 3 workers, I feel attention should have been paid to my party to finish our agreed services before working on other appointments. Ask for Mel; they definitely need her in this salon. avoid Vincent if you like your natural long nails. Be prepared for a little bickering among the staff.

I came in for an unscheduled pedicure with my Mom. They have…read moreA LOT of options for pedicures and add-ons. My mom didn't love her experience, but mine with Sam was wonderful! She was meticulous and did an excellent job on my feet. She didn't mind doing 3 coats of a light color on my toes and the cutting, filing, grating, etc. were all done with care. Since my mom and I had such different experiences, I'm not sure how everyone does but if you can get Sam, then that's my recommendation!

My daughter and I loved our visit in today for French manicures. So relaxing and a beautiful salon,…read morecan't wait to go back again!

Great salon... super clean, lots of staff, great customer service and pricing--nails look great!read more

If you want it to sound like a genuinely angry and dissatisfied customer while remaining…read moreprofessional and credible, you could write: I am extremely disappointed with my recent experience at Bamboo Nails. I have been a loyal customer and have visited this salon at least 4-5 times for nail and pedicure services. Just a month ago, I spent nearly $250, including tips, for a pedicure and acrylic nail extension service, and I left satisfied. Unfortunately, my most recent visit was completely unacceptable. I booked an appointment simply to have my gel removed. Despite having an appointment, I was made to wait for over 30 minutes. When I was finally attended to, the technician seemed overwhelmed, distracted, and more focused on everything else happening around him than on the customer sitting in front of him. Multiple times, he used the electric file on my natural nails instead of the gel, causing discomfort and repeatedly apologizing afterward. What frustrated me most was that he kept walking away, talking to other people, and taking his eyes off my hands while working on me. The entire service felt rushed and careless. I couldn't help but feel that because I was only paying for a $20 service, I wasn't considered worth the time or attention given to higher-paying customers. I completely understand that Fridays are busy. However, if the salon is too busy to provide proper service, then appointments should not be accepted. I took the time to travel there, spend my money, and honor my appointment, only to receive a service that felt rushed, inattentive, and frankly worthless. Bamboo Nails has many positive reviews, and I have personally had good experiences there before. That is exactly why this visit was so shocking and disappointing. After this experience, I will seriously think twice before spending another dollar at this salon.

I have been getting my nails done at Vi Nails since they opened. They have become a part of my…read morefamily. I have watched their growth throughout the years and love how they cater to their customers. From the moment you walk through the door they have a warm greeting and they often know every customer's name. They greet you with a smile and are so welcoming. Oftentimes as you are receiving your services you can find talks and laughter. Vi Nails offers manicures and pedicures as well as waxing . All services by every nail tech are very well done. They take special care and take their time making sure you feel good and look good! A family owned business that is outstanding in service and welcoming atmosphere.

BEWARE before you spend your money! I highly suggest finding pictures of work a technician there…read morehas done and choosing that person instead of doing a walk-in. My daughter went there for the first time based on the decent reviews only to spend over $100 on the WORST set of nails I have seen. Absolutely horrible. And she's not confrontational because she's a kid, so she paid them and left. The fact that THIS is the quality of work they are basing their reputation on is disgusting. I texted with the nail salon who said she could come back and they would fix them. They wouldn't tell me who the owner is and they wouldn't say whether THEY thought that was a good job. Only that my kid paid and tipped. What person is going to want to go back after this?! She shouldn't have to take time on her day off, which isn't for another entire week, to go back to the place that did this. They should refund her. I'm tired of people taking advantage. If this technician did this and was proud of their work, they need to go back to school! Shame on the owner for letting someone who doesn't seem to even care work there.

Fantastic and clean service! I enjoyed my pedicure and foot massage. I'll be back for a manicure…read morenext!

Pui was so sweet. I wanted to remove my gel and get a fresh coat put on for an upcoming wedding…read more She was so sweet, asking if everything looked good throughout the process. She double checked if I had any acrylics or tip or gelX. She was extremely patient and kind when I couldn't pick a color and offered to try them on me. She gave me some water and had relaxing music/sounds on. For gel removal + new gel was ~$30 (without tip). Very affordable if you ask me!

I came here on 10/17/2015, last minute for my nails to get done the day BEFORE my wedding. I had…read morebeen so business and lot of life events came up where I got distracted and did not remember to make an appointment to get my nails done. I was looking for one close to my house and this was bought up. I came in there, had NO idea what I wanted, just some sort of french tips. Kelly helped me out with what I should get and she did such an amazing job! I will def be going back in there to get my nails done. I love the work that they did and it was just very professional. 5***** and it such a good clean place too! Def recommend it. Thank you guys so much again. The nails were perfect for the wedding and I got some many compliments about them when I was showing them the rings. :)

Great place for a mani and pedi! I have been a loyal customer of a nearby nail salon but after…read morethey messed with my appointments for my wedding I will not return. I need a new nail salon when I visited Richmond and I have found it. They were very nice from the moment I walked in and did and amazing job on my nails. They did not rush through the mani or pedi! Thank you so much! I will be back the next time I'm in Richmond!!

The place was clean and staff were very friendly. I appreciated that they were able to accommodate…read moreme same day. I had Linh and she was extremely detail oriented along with thorough. I am giving them four stars only because seemed a little pricey ($59 before tip and these are my natural nails too), but they did spend a lot of effort and the final product is gorgeous plus feels like it will last long.

I went in for a fill that I got at a different place and my nails were in really bad shape, the…read morewoman who was placed to do my nails spoke no English but my moms nail girl McKenna fixed my nails for the most part in between her clients absolutely love her but back to lily she needed her sister the owner to translate and as soon as I asked for a basic colored French she started to panic and I get placed with a different tech how did a wonderful job on the builder gel itself but the French tips were not the ones I asked for and they were too thick and slopy

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.