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    Lou Lou's Decor

    4.3 (3 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Lou Lou's Decor

    Home interior design

    Partial home interior design

    Lou Lou's Decor Photos

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    Recommended Reviews - Lou Lou's Decor

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    4 months ago

    Helpful 3
    Thanks 3
    Love this 5
    Oh no 0

    8 years ago

    Great little store with cute home furnishings. Worth a look. Great selection of blankets, pillows, dish ware and home furnishings.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Beautiful store. Very high end, but I love it all! Just wish I could afford something other than a bar of soap...

    Helpful 0
    Thanks 0
    Love this 0
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    Mattress Firm

    Mattress Firm

    (7 reviews)

    $$$

    I can only give the company four stars because of the delivery. I would however…read more give 5 Stars to BETSY the lady who took care of all my problems quickly and most competently . The original mattress was too high and Betsy had that taken care of and then the mattress was too soft So Betsy not only honored their guarantee but was most helpful in helping pick a mattress that would be better suited to my personal needs. All through out the process she remained professional and efficient. I would advise anyone seeking a new mattress or adjustable platform to seek Betsy out.

    The worst customer experience in the history of retail. Waited all day for box spring delivery…read more They finally acknowledged they forgot to put box spring on the truck, and the next fleet of trucks for the following day had been loaded and they would not accommodate us. We spent one night in a hotel. The next day MartressFirm told us we'd have to rent a truck to get the box spring ourselves. When we asked for a credit they told us we'd have to wait 5 days. The "manager" Betsy was not helpful. Her area manager Maxine was not helpful. Her District Manager Roberto was not helpful. I've begun making calls to Regional and VP of stores. Next up are calls to the CEO Mr Fazio. Meanwhile they have $300+ of our money. We are out the money for one hotel bill. We called Cardi's - they have same item in stock, will deliver by 3pm. Stay away from MattressFirm. Losers. They do not deserve one star.

    BoConcept - Boston - Indivi sofa by BoConcept ft. in our Newbury showroom  (Photo Credit: A Louis Jean Media)

    BoConcept - Boston

    (6 reviews)

    Back Bay

    BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

    Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

    Lou Lou's Decor - interiordesign - Updated June 2026

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