I called to schedule an appointment and spoke with Liliana at the front desk. During the call, I…read morefound her demeanor to be unprofessional and discourteous. While speaking with me, I could hear her conversing with someone else and stating that a woman was not allowed to have more than one child in the office. Based on this experience, I chose to end the call and will not consider this office for my children's care.

loved it here before, but the last visit was absolutely awful. Entered the room for my daughters…read moretreatment and the assistant told me completely new information that was with held from me at her prior cleaning. I told the assistant I was never told that information and she basically told me I was a lair and that they did tell me. Both the assistant and the new doctor was very blunt and harsh with my daughter, who was scared and in pain. Not to mention the doctor walking out without saying a word to me or my daughter and Dr, DiCerbo having to finish the appointment. To top it all off I got a bill for almost $300 more than the $400 something I paid at the visit. Why the actual bill was $300 more then what they told me is absurd. I have always liked Dr. DiCerbo and Dr. Irving but since the new doctor is at the practice and the assistants have gone down hill. We will be going else where.

The staff and service are always top notch. They are always professional and detailed. From the…read morefront desk to the hygienist and Dr. Mischessin herself. Everyone works well together to provide a smooth and efficient process. Not to mention everyone is always friendly and welcoming.

I used to be afraid going to the dentist. It's a fear of mine. I always start shaking and usually…read morecan't get any service done because of how bad I am. Once I found Dr. Mischissin and her staff, I have been continuously going to the Dentist now for years. They are very welcoming and understand people have different needs, especially when it comes to someone with such a fear. I now do not miss any appointments and get my check ups regularly because I am so comfortable. So if you need a dentist, please don't hesitate to reach out to them.

Dr. Copes is the best Pediatric Dentist around, He and his staff are friendly, helpful, and most…read moreimportanly caring. My child has been going here since he was 2. On a couple of occasions we had to get emergency same day appts and we were squeezed in without hesitation. I highly recommend his practice.

Dr. Eric is great. We've really had a good experience with our first pediatric dentist. The office…read moreis clean & kid friendly. Dr. Eric always answers any question, and invites any questions each visit. Always on time as well. My kids love (or certainly don't mind) going to the dentist because of Silly Smiles

Where do I begin? They checked my insurance first to see if it would cover the work that I needed…read moredone and it did. They then started the work and scheduled me for two weeks to finish the work. After the two weeks, they texted me and canceled my appointment, stating that my insurance hadn't paid them yet. Then when I called them about the situation, they got smart and hung up. Now I sitting with a temporary cap with no solution at hand.

I went in today for a routine cleaning. During the appointment, the hygienist (Stephanie) was…read morehumming loudly in my face while cleaning my teeth. I politely asked if she would be humming throughout the procedure and requested that she stop because she was humming in my face. Stephanie blatantly said "no", she is not going to stop. Then she abruptly discontinued the cleaning and canceled my appointment. I spoke with the office manager afterward to share my concern, but her response was simply that Stephanie is a "very happy-go-lucky person," which felt dismissive and unprofessional. I am now waiting to see whether I will be billed for a service that was not completed--especially since the appointment was canceled by the hygienist, not me. Overall, this experience lacked professionalism and basic bedside manner. I would not recommend this dental office.

I ABSOLUTELY LOVE this dentist! I have been taking my younger two children here for years and each…read moreand every visit has been amazing. I've always felt welcomed and always felt like my children were in good hands. From the level of care they display, the pleasant attitudes and demeanor, from the gentleness of how they handle my children will be forever appreciated. The front office staff is knowledgeable and kind. The dentist are truly skilled at what they do, I will be sad when my kid no longer attends this dentist! They are awesome.

I decided to take my son to Chesapeake Dental after going to a different dentist office and being…read moretreated pretty poorly. They were able to get us an appointment a lot faster than other pediatric dentist offices I called and after discovering at our first appointment my son would need teeth removed and crowns they made sure to get us in within just a couple weeks, most places were telling me it would be months before he could have the procedure before we came to Chesapeake Dental! The office is so big, clean and welcoming. You automatically feel comfortable as soon as you walk in and get a calming vibe. We had the sweetest assistant who was so kind to me and my son. Dr Kwak is absolutely amazing. It feels like you're talking with a friend. She was so sweet to my son, you just know your child is in good hands with her. She listens and doesn't push you or your child. She explains things so we as parents understand. The whole entire staff is so kind I can't say enough good things about them. I would never take my children anywhere else.

I met Dr. Brendaliz Bristol-Mártir for my daughters first dentist visit today and she is…read moreastounding! She prepared me by explaining everything that she was going to do thoroughly. She was extremely gentle and so kind! My daughter is 14 months and was scared but Dr. Brendaliz Bristol-Mártir talked to my daughter the entire time. She is incredible at what she does. I also am extremely grateful for her wonderful assistant! He also helped keep my daughter from moving, very gentle, and gave her a pep talk the whole time too! The receptionist was extremely polite and helpful, the waiting room is stunning, clean, & kid friendly. I also loved that they had tv's above the dentist chair and they had coco melon on for my daughter. They gave us a tooth brush & tooth paste, a sticker, and since my daughter didn't have any cavities she got to put her name on their 'Cavity Free' wall and got a coupon for a free kids meal at Texas Road house. The woman who handles paperwork was super friendly and did an excellent job explaining a procedure my daughter needs to have. I am extremely grateful that I found my daughters forever dentist! I kind of wish they did work for adults!!

Parents beware this place is a SCAM!!!! Unless you like spending unnecessary money because the…read morefinance department likes to say that the insurance company will not pay them. Unfortunately, you will not be double dipping insurance and your customers with us parents take heed. They are scamming people out of extra money.

My youngest was uncooperative and nervous at our previous dentist. Dr. Beck came highly recommended…read moreand I decided to take him there. He had my son cracking up, super comfortable, and very cooperative in no time. Patience with kids is an art form when it comes to dentistry, and the entire staff here has that aspect perfected. Great kids waiting room too. The old school full size arcade video games kept them occupied while I completed simple paperwork.

I self-referred and appreciated the informative website they have. For new patients, they have…read moreparents fill out a detailed patient registration form before the first visit. A week before the visit, they open an online patient account to assist with managing appointments/health issues with them. They are following strict COVID-19 safety measures, mandating face masks for individuals above the age of 2, asking patient to stay in vehicle until being called on the cell phone for the appointment. The establishment is bright and clean inside, with a lot of colorful decorations. The patient room has a TV to play songs/videos to distract/calm the kid. The visit with Dr. Decere was great! She was on time, very thorough in answering questions, and very patient in dealing with my kid! My kid got to take home a goodie bag with a new toothbrush, a tube of toothpaste, and a little rubber duckie! The front desk was friendly and effective during the check-out process. All-in-all, I highly recommend this pediatric dental establishment!

If your child never has a problem with their teeth you will likely give this business 5 stars for…read moreconvenience location, parking, efficiency, a clean office, space for active children to play or read, and an overall nice or positive attitude, other than some complaints by my wife of rudeness from the receptionist. If, on the other hand, your child has issues to be dealt with. Be prepared for them to do a (hmm what's a nicer word) "halfhearted" job on diagnosing and early remedy. The remedy could be, as in my child's case, to grind away a break in the tooth down to the dentin (making it many times more susceptible to decay where brushing won't help). It could also be that they might recommend against and avoid doing the right, precautionary thing early on a looming issue so that as the child grows, the problem grows as well, until the pain and time and expense of recovery is multiples of the initial precautionary procedure. In both these cases the initial visit or one follow up could have taken care of each problem quickly, with lower pain and radically lower expense than the outcome of how they chose to delay and see what happens or do a quick initial fix--multiples of expense being the key words here--makes one wonder about motivation. You can't give zero stars so, starting at one, I add a star for the positive things. I take away three stars for the pain, expense and time casualties of what is possible incompetence or outright intent to create a larger profit down the road. Look for other pediatric dentists (ignore the high stars and read the reviews before choosing. In our case it would have made us well willing to drive farther away for appointments...