Great service for all your bike needs. They have plenty of items in stock. I just wish they were…read moreopen on Monday. Most are.

I called the shop to ask if they could look at the loose head set on my bicycle (handlebars). The…read morewoman on the phone specifically told me to wait and bring it on Tuesday when the tech would be there. On Tuesday, I loaded up my bike and drove it down to the shop. After being completely ignored for five minutes by the woman and a man, that seemed to be the tech? I finally asked if the tech was around to look at the bicycle that we brought in. The woman then asked us what brand it was, when she found out it wasn't a Treck. She told us they wouldn't look at it. She didn't say it in a nice way. She was very, very abrasive, and quite frankly seemed annoyed that we were in her shop. I mentioned to her that another woman told me to bring the bike in and mentioned nothing about the Bike having to be the Treck brand. Her response was "that wasn't me ". She could not have cared less. Terrible experience for our first time being in the shop. Needless to say, we will never be back. We're in the market for new bicycles, and will not be purchasing at this shop. Customer service is everything... And this shop lacks! There are other bicycle shops in town. I just can't imagine that this attitude is good for business. Both my husband and I were shocked on how we were treated.

Outstanding service and professionalism. Fixed some other problems and had great suggestions! Will…read morebe converting to electric! Thanks, William.

Still the greatest little bike shop around... Even though…read morethey had to move several hundred yards down the road, they have not lost any of there hospitality and charm... They still have all of it and more.. Everything I have grown to expect from them. From quick fixes to tune ups, they do it rite and quickly... A great assortment of parts, clothes and bikes... And still the best beer selection in Ocala... Want to ride Santos Trails but don't have a bike??? No problem.. Rent a quality bike here.. Camping at Santos park??? They have all types of camping supplies. Even fire wood and ice... There are other bike shops nearby but none as good as these guys and gals... #1 in my book...

Came in and was greeted with a friendly welcome! Incredible customer service. The gentleman…read morereplaced my tire on the spot. Top notch place, his cats are friendly too!

The owner Grant is very personable and professional. He isn't there just to make money. He cares…read morethat you are first and foremost safe, but also set to enjoy your bike or kayak. He runs a small honest business. I suggest you call ahead of time simply because he may be at lunch. I have purchased two kayaks and take my bikes to be serviced yearly.

Bought two new bikes from them and was told I should bring it back after about a month so they…read morecould go over it and make sure everything was right. Before I took it back for the 30 day check up I had been a little over 300 miles and never had a problem. After they did the 30 day adjustments it wasn't fit to even ride. Do yourself a favor and don't bother taking it back for them to work on. Take it to the one in Ocala if you want it done correctly. They fixed the mess that was caused by brooksville and will definitely use them from now on.

I bought a cruiser bike during Covid and LOVE it! I have wore one one set of tires out! The bike…read morewas not in stock. They helped me order the bike I wanted, it arrived and assembled. 4 years later and I still use it daily and love it just as much! Worth every penny!!!!

I knew I was going to buy a bicycle when I went into this store. I knew he sold diamondbacks ,…read morecannondales and more. I also knew I was most likely going in for a cannondale hybrid type road/smooth trail/gravel bike. He showed me some different brands and styles and I was able to take them for a spin in the parking lot. Marc has been there for a long time and he knows his stuff. He knows the history of each brand and he will tell you which one is the best among them. He is a bit on the quiet side, so you have to ask your questions. I also like that he took my mongoose in and gave it a tune up. I bought that bmx Mongoose from Fb marketplace for $30. It was in rough shape and he tuned it up and got her moving nicely. I settled on the cannondale and he put together the medium frame. I'm at the tall end of the small frame and just felt more comfortable on the medium frame. It was a great experience and I will go back to the shop again when I need bicycle supplies. I'm always in favor of supporting the local guy. HIs prices are comparable to online and you get that people experience that you would miss out on by ordering online.

Mark was very kind and friendly and helped us with our low budget find and purchase 3 used mountain…read morebikes he had there at the store. He took his time getting them ready for us and making sure they were fully working and ready to ride. Great place to go to find bike accessories or new and used bikes he seems to really enjoy what he does here and we're glad we passed by and found his store!

Very good customer service and price. Bought two electric bikes here and the experience and follow…read moreup was excellent. Highly recommended.

Haven't been on a bike in years. After recent medical issues, I decided I need to get back to an…read moreexercise routine that I could enjoy. I am not the fitness center or gym kind of guy. So I started looking around and getting some quotes on a decent bicycle. Trek in Inverness Florida has earned my business. Alison went above and beyond in making my purchase easy and worry free. Very informative, knowledgable and professional. Answered every question I had and gave me some advice and tips that I never would have thought of. I am impressed by her approach to giving great customer service. No pressure, awesome attitude, great sense of humor and definitely very competitive when it comes to price. She blew away the 5 other quotes I received from other stores. All with a big, beautiful smile on her face. I will definitely recommend her and the store to friends, family and fellow cyclist everywhere. Thanks Alison.

I was passing through the area and needed a repair on my bike…read more I called Mo. He said he was busy but could take a look at it and possibly complete work later that day or the next day. I got there and, contrary to want he had indicated, he began work on it immediately! I asked why he got to it quicker, and he said it seemed important to me to get it done quick and that was why he changed his mind and got right into it. We chatted pleasantly as he completed the work. The work went quickly and was quite thorough and well done! He clearly loves working on bikes and clearly loves helping people who need work done on their bikes! Visit Mo, you will not regret it!

Honest and genuine individual most helpful! Had issue easily resolved and repaired by Mow.read more

I took a WORKING ebike that needed a basic inner tube repair. FIRST OFF $80. This is the…read moreoverinflated cost!!! I needed help bringing the bike in, so I had to ask a neighbor. I had to get a special Uber to fit the bike. I spent so much money on Ubers and repairs!! I didn't check to see if it RAN because why would I, I was getting a tire fix!!! The owner knew I ubered it in and have the nerve to ask if I could ride it in. BEWARE of this over priced, and I guess sneaky place!!!!

The name of this business isn't listed correctly…read more Yesterday, I accompanied a friend who's ebike rear tire blew. We took 2 Ubers. The inner tube was wrapped around the gears. I removed most of it. The throttle worked while we were carrying it home. We were told a price of about $60 with tube and labor, over the phone. 45 mins tops. Upon arriving, we were told it would cost more if they didn't have the right tools. But they had the tools at the other store in Crystal River. Then we were told it he couldn't get the all the rubber out and it should have no effect on the ride. Today, we use the bike for the first time, and the power and all the lights turned on, but both the pedal-assist and throttle didn't NOT work. My friend called up there and they told her we brought it in banged up??? SHE PAID OVER $80 FOR SERVICES, BY A PERSON WHO DOES NOT TEST THEIR WORK BEFORE RETURNING TO CUSTOMER. They don't mind bad reviews. We were told.

Following my review from three years ago, I am happy to continue being a loyal customers of the…read moreTrek bicycle store in Wildwood because of the professionalism of its staff, superb service and great inventory. My deep gratitude to the store team; Paul-the manager, Kevin- the master of multitasking and personal interactions, John- the service with the Midas touch and Deb- resourceful sales. Bravo!

I highly recommend Trek Bicycle in Wildwood!…read more The sales and service staff understand their excellent product as well as competitive pricing on an extensive maintenance overhaul of a used bicycle I brought in. I was able to leave my used bike with them until such time as they get the parts and fix her up. In the meantime, Rebecca was very helpful in helping us choose our new Trek Verve 1. Her colleagues were eager to answer questions and be of assistance as well. Our brand new Trek will be delivered day after tomorrow! Yippee! I cannot express my delight at the level of respectful service I received here. Other customers were in store as well and had very positive things to say about the crew at Trek. Again, go speak with Rebecca and her friends at Trek Bicycle in Wildwood for excellent bicycle sales and service.

Top notch service and delivery on work as promised. Met the owner today and she was very very nice…read moreand answered all my questions. Came in for e-bike flat repair Good value for the money

Rented three e-bikes. One e-bike went 25 mph. One e-bike's governor max'd at 18 mph. The third…read morebike was even slower. One e-bike handle bar was loose. One e-bike required little pedal for boost, the other two required continuous pedaling. It was difficult to enjoy a ride with these conditions.