**Updated to add that the business responded to my review, deflecting any wrong doing and said that…read morethey "require shaving the area before treatment". This is yet another area where they failed me- as neither the receptionist that booked my appointment told me this, nor was I told this when I checked in for my services, nor did the woman that did my service tell me the area needs to be shaved before she worked on me. So, this is the first time I'm hearing this, despite THREE employees saying nothing of the sort. And yet, they still feel justified in not refunding me, and not extending any level of proper care or customer service to me. They are TRULY a horrible, unprofessional, low quality med spa. ** Bad experience and terrible customer service after the fact. I made an appointment for Laser Hair Removal, which I've had done on various parts of my body over the years at various med spas. I was going to be in Ventura on a week long road-trip down south, and decided to try this place for my LHR. I had a fancy gala at the end of the week for an LA event with lawyers and judges, so always some primping is done to look my best. A girl's gotta look polished for this type of shin dig... and it's pretty fun getting ready. Except when it's not, and that's what happened at this place. When I made the appt, I asked the woman on the phone about numbing cream for my face, she informed me that I wouldn't need it bc it's a fast moving wand. I had never experienced this type of machine before, but when I asked her if it was the same result where all the hair falls off or can be easily wiped off after treatment, she simply replied, "yes". This was not the case, as I learned AFTER I spent $200 and wasted my time with this place. I left still looking like Chewbacca, and I emailed the office to let them know I was not satisfied. This is when I was told that each treatment would remove about 20% of the visible hair. Had I known this when I called to get info, I WOULD NOT HAVE BOOKED THE APPT. I absolutely would not and could not show up to this gala looking like Chewbacca. When I asked to get my money back, I was told they have a no refunds policy. I asked them if they insist on their no refunds policy despite misrepresentation and flat out lying to me about the treatment results ... and no one responded -nor have I been refunded. Churn and burn is a bad business practice! Just gross and unethical business practices all the way around- from the woman at the front desk that made my appointment, to Angela that did my treatment (by the way, in an email she said she "assured me that I had some hair loss even though there was a lot of hair left"), to Sabina that went totally quiet after I disputed their no refund policy calling out their unethical practice of misinformation and misrepresentation. Also, upon further research I notice that a handful of the reviews are from their own employees (always with the no profile pic and only one review in their profile). Absolutely do not go here, and do not trust these people.

I have been going to Beyond Aesthetics for a few years. I have been to quite a few different…read moremedical spas, but this one is exceptional. Both locations (Ventura and Camarillo) are beautiful, clean and offer superior products and knowledge. What really makes them unique is their individualized approach to beauty treatments. The entire staff is fantastic, friendly and patient. The nursing staff, that administer the different protocols, are amazing. EVERY one of them! I, personally, see Kristy and I have to say she is truly gifted. Kristy, Kristy, Kristy! I am so grateful that you are helping me through my "aging journey!"

Crystal, is great at her craft. I love her attention to detail. I would recommend this place.read more

I have been going to soft touch for 5 years now and I have seen almost 100% no hair growth! I have…read morethe occasional little tiny bit of growth, but I know I can get them zapped real quick if need be! Highly recommend this spot! Great results and great service, everyone who works there has been so welcoming, makes you feel right at home and super comfortable!

Marisol was absolutely excellent, amazing, and outstanding! She made the entire experience so easy,…read morecomfortable, and personal. She is such a wonderful, kind, and beautiful lady who truly cares about her clients. The receptionist and the technician were also very friendly, professional, and welcoming. The entire staff made me feel completely comfortable and well taken care of. I highly recommend Marisol and her amazing team!

I've been researching laser for facial skin care. I walked in for a consultation and they were able…read moreto help me with only a brief wait. Someone met with me in person to answer questions and go over pricing. I also met through a FaceTime call with a nurse practitioner to find the service that is just right for me. Everyone was very kind and the business was clean and stylish. I didn't start a service yet, but I recommend that you give them a try. They have great deals throughout the year too.

This spa is a bit unusual in that it is connected to a doctor's office and the spa is upstairs…read more Getting my appointment set up was more difficult than it should have been but I was persistent and finally got a hold of someone. However, once you come here you'll want to come back- it's the getting here that may or may not prove to be the challenge. Once there, I had a facial and microdermabrasion treatment, which left my skin so soft, and so vibrant!!! I bought a pack of 5-treatments off of Groupon and it is well worth the value! I forgot to tip my esthetician the first time...whoops! But next time I'll be sure to hook her up because she is amazing! Jamina is the best!

Cecily is the most amazing person! Oh and she's also an awesome esthetician. I make monthly…read moreappointments to keep my unruly brows in tip top shape. Cecily is the brow whisperer. She has the knack to make my arches match where no other esthetician has been able to. I would recommend her to anyone!

If I could give zero stars I would. The worst customer service I've ever experienced in my entire…read morelife. Very demeaning and unprofessional. Extremely rude. Do not come here.

Owner Cheryl is very rude and short, think twice. Bought a package to use with Vanessa and when she…read morequit I went to the owner who is extremely rude and slow. Vanessa was twice as fast. When I asked for the remaining of my paid package to be refunded she refused.

Absolutely Phenomenal Facial Experience with Lindsey Bowman!…read more I cannot say enough wonderful things about my facial treatment with Lindsey Bowman! From the moment I walked in, Lindsey's warm and welcoming energy made me feel instantly at ease. She has an incredible ability to create a relaxing and luxurious experience while also being extremely knowledgeable about skincare. Lindsey took the time a Her expert hands, gentle yet precise techniques, and high-quality products left my skin feeling absolutely radiant--hydrated, refreshed, and glowing like never before! I would recommend beyond Aesthetic to everyone. Thank you Lindsay

Great place! I've been getting laser hair removal and the front desk is always so nice. The…read moreproviders are also were nice. This is why I keep coming here. Plus the results on the treatments have been great.

I've been coming to La Nouvelle for over 10 years, ever since I had my breast augmentation here,…read moreand I've always had a great experience. I trust them so much that now my daughter and several of my friends come here too. Everyone is super friendly, professional, and makes you feel completely comfortable. I highly recommend La Nouvelle.

I have been coming here for over a year for my hormonal pellets. Dr Hanna is knowledgeable and…read morelistens to my concerns. Staff is amazing and accommodating when I need to move my appointment around due to my schedule. Won't go without my pellets or go anywhere else.

I was searching for a nearby Medi spa where I could feel comfortable. This establishment kept…read moreappearing on my search pages, so I decided to give them a try. I spoke to Lynn yesterday, and she promptly scheduled me for the following day. She scheduled me with Christina. Upon entering, the receptionist was incredibly friendly and offered me water and or tea while explaining the process. Christina approached me immediately, and it was evident that she genuinely enjoys her work and attentively listens to her clients. I shared my concerns and past experiences, and she responded with expertise and thoroughness. Her explanations were clear, and her touch was incredibly gentle. I didn't experience any pain or bruising afterward. I'm definitely planning to return for more treatments. Thank you so much, Christina, for providing me with such an amazing experience.

Don't let them scam you!! I scheduled a Botox appointment, I had to cancel due to work obligations…read morethe day before but in the morning, my appointment wasn't scheduled till the following afternoon so it was over 24 hours notice. I called and they said they'd cancel it. Then later they sent me a reminder for my appointment so I texted the text line (it was after hours at that point) to make sure they actually canceled it, they didn't. Short story, they harassed me at work the next day MULTIPLE times, about not having it on file that I canceled, had the nerve to ask me for screen shots of my call log to prove I called etc, I said sure! Then they went silent for several hours, then emailed me saying they were going to "wave the cancelation fee" WHAT CANCELLATION FEE?! I literally canceled more than 24 hours in advance therefor there was no cancellation fee to wave?? They have the worst customer service, so glad I didn't give my money to a place with such horrible organization and customer service! Don't let them scam you!