I came here on Saturday to buy boxes. There was no customer parking left (near the propane refill…read morestation), so I parked where the Uhaul trucks were. As soon as I was getting out of my car, I was told not to park there and I'd have to move to customer parking. Well, duh, how would that happen if parking was full right then? Meh, so I just pulled away and went to the one on 19th Ave & Hatcher.

Enrique was awesome this morning picking up my trailer. Very friendly and turned my bad morning…read moreinto a better one.

When you've got 12 people to pick up for a birthday party and a party bus is out of budget for you,…read morea 15 passenger van from A1 might be just what youre looking for. I think I was the DD for the first time in my life, but no better reason to DD than for your spouses birthday party! I set the itinerary, mapped out who I'm picking up from where. It felt like a fun two hour in town road trip, there were snacks, there were sodas, there were card games, we stopped for a pitstop at one point because of all the "are we there yet" comments from the peanut gallery in the back seat. We dined and danced and then I dropped everyone back home in reverse order from pickup. The van was comfortable, it was relatively easy to drive, the seats were clean and everyone had a great time not having to drive. What a fun 8 hours! $150 for a one day van rental was just right and I'll definitely do it again if I'm planning another night around town or a short trip with a big group of people!

Michelle is the ABSOLUTE friendliest receptionist I've ever had the pleasure to speak with! This…read morecompany has the GREATEST customer service! Rent from them with confidence!

Update Feb 2021…read more Another Perfect 5 stars situation Manager John and Supervisor Eric were able to take care of me and my family. These good people really take the extra mile to take care of you. Shout out to Samantha, her customer service is way on point, very caring thoughtful and funny in taking care of customers. Much love Uhual on 67th Ave / Bell . 2020 THE STAFF ARE SUPER DUPER COOL AND HELPFUL! BIG THANK YOU TO ISAAC AND ERIC FOR TAKING SUCH GOOD CARE OF US! We appreciate you !!

Renter beware of description online - I rented a unit online without going to see the site. I…read moreassumed that if they offered multiple floors there would be an elevator. There was not! My unit was on the second floor and i had a split unit that should have been next to each other. However this one had a unit in between my two units. While there it was very busy with people returning trucks. So i was never really help. But a U-Haul employee from another store was there helping out. When i asked what i need to do to cancel my unit it is not what i wanted. I was told its best to go online and do it. I couldn't find anywhere online to do this. I then called the 1-800 number the lady who answered was helpful but said the store needed to do the return. That i still haven't received anything on. I will never use them again.

Had to move my deceaded brothers household in a hurry. Used the app as well as spoke to folks live…read more I am super happy these local businesses are still floating. They made a difficult emotional time a little easier for me.

Checked out a uhaul 9 ft van from this location. The uhaul representatives that met us and helped…read moreus out were great! Definitely would recommend using this location. The team were super friendly and helpful. Tavis was one and unfortunately I can't remember the other individuals name but they were awesome.

Price, set up, no glitches! Everything has a professional air about the service. On time with…read morereimbursements also.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Terrible, closed by 8 pm and says 24/7 service even on the weekends. How can anyone get anything…read moredone one the weekends with false advertising.

this uhaul is not open 24/7 as advertised:( make sure you are aware of correct business hoursread more

I would NEVER use this company!!!! They deserve no stars, but I had to give one star to warn…read moreeveryone to NEVER use this company. My sister got her truck stolen and Penske did absolutely nothing to make it right. This company stole items once the truck was located and just threw all their items in another truck. Horrible company!!! Not once did a General Manager come out to assist in anyway!!!

Our experience started in June of 2024 when after 2-years of renting trucks from Penske we thought…read moreit would be in our best interest to purchase one. We rent trucks and require a semi-about 4x per month. Here is a vehicle price breakdown for factual affect; The total price=$53,299 (taxes, fees, etc); we gave a deposit of $11,000-$500 (Title fee); which means our principal payment from the lender (we thought was Premier) would be $41,799. And on the BOS from Penske this is the price breakdown. But the contract changed when Penske got LEAF involved without our knowledge or consent. Now LEAF is stating that our contract buyout would be $51,330.72 (because we have made 4 payments.) These are the facts every buyer should be aware of and concerned by. How we got here is outlined below and for those of you say their idiots, or this is your fault-I hear you. This entire scenario has tested me and my husband beyond measure, and we should have walked away after being transferred to 4 people all working for the same company, but we really needed this truck. Now I am just hoping to stop some entrepreneur or excited business owner from ever working with or financing with Penske, Premier Financing or LEAF Capital. From June 20, 2024-July 15th, 2024; we were under the assumption that the financing for the vehicle would be thru Premier Financing who holds the vehicle certificate. This was the entity that requested all our bank documents, insurance information and all the applicable statements needed to finance a truck. We even signed the Vehicle BOS #079612....... on July 10th, 2024. Then for some unrequested reason and without explanation we received an email from LEAF on July 16th, 2024. We did not choose LEAF capital; in fact, we were never consulted or informed there would be a transfer so we (apparently like idiots) assumed the Vehicle BOS from Penske would carry thru to LEAF. LEAF does not have a prepayment penalty clause in their contract, but they do state in section 2 under Payments that the 'Borrower may not prepay any portion of this Agreement. None of this was ever explained to us by anyone at Premier Financing or at LEAF. We signed the BOS and agreement with Premier Financing on 07/10/2024 that has no conditions about a prepayment penalty but now LEAF is saying even if you want to pay if off early you will be subject to the interest of the additional 54-months.

Quick and easy. Signed up online. Picked up the next day. Used 20' truck for 6 hours. Then returned…read morewith no issues. The girls were great! I did mention that the gas gage was listed incorrectly on the docs (listed at almost half a tank when only a quarter tank). I did provide photos and receipt of gas I put into the tank. Very good experience!

2 days and 20 calls later and I'm still unable to talk to an employee about my U-Box…read more Is this how y'all scam people? You store my stuff and when I call you ask to unload, I get nothing. Am forced to go in person just to be told I can't access it til the next day? All the while I'm being charge monthly for storage when I'm just tryna UNLOAD MY THINGS!? PICK UP YOUR DAMN PHONE, IDIOTS.