Tram did a amazing job! She made me feel comfortable and not shy. The service was as requested and…read morethe vibe was calm. 100% recommend that place! I'm sure the other ladies are good but Tram did a good job, It was my first time there.

Anne's Wax Spa is hands down one of my favorite places to go. From the moment you walk in, the vibe…read moreis warm, welcoming, and relaxing. Anne herself is such a kind and genuine person, and you can really tell she cares about her clients and the overall experience. She's chosen the best team to work alongside her, everyone is professional, friendly, and makes you feel completely comfortable. The quality of their work is consistently top-notch, and I always leave feeling well taken care of. What I love most is that it's not just about the service, it's about the atmosphere too. The space is clean, calming, and has such a positive energy that makes the whole experience enjoyable. On top of that, the prices are very reasonable for the level of care and detail they put into everything. Between the quality, the people, and the overall vibe, Anne's Wax Spa is truly a gem, I wouldn't go anywhere else.

My first time servicing here and I'm glad I chose to come here for my Brazilian wax. Julie was my…read morewax specialist. There was no recommendation. I just picked a random person for my wax. She did a great job. She was kind, cool, talked me through the process, & made me feel comfortable. I told her she was basically a Wax OBGYN LOL. I will be continuing with her anytime I come to this location. I ended up purchasing a package! This location was clean. The wax room was clean. I saw Julie wipe down the areas. She wore gloves & a mask. The front desk staff were friendly and polite.

I had the Brazilian wax and I had been here once before and had an amazing experience. I came back…read morea second time and it was way more painful. Not sure if it was me or her, but it reminded me why I don't frequent European anymore. They don't take their time like other places would. It's very get you in and out, but not necessarily in a good way.

I had an amazing experience with Savannah. She's such a warm, competent professional. She creates…read morean atmosphere of calm and serenity, and the facial was impeccable. I will definitely be back when in town.

I requested a Brazilian with full butt, inner thigh, and the not so happy trail. once she was done…read moreI felt as smooth as a baby. The vibe was great playing music that caters to the client and always making me feel comfortable and beautiful at the same time. I can not wait for my next appointment!

I have been a member of club orange for YEARS and been coming to this location forever; I've only…read morebeen to another location once. About a year ago this location was bought by a new owner and they started making changes. It's taken about a year, and I'm finally over it and making my final decision and reviewing. First issue, when the new owner came around she let go many of the seasoned employees and all of the waxers that I was familiar with were replaced or left. Most of the new staff were friendly (some had major attitude issues) but it was hard to find someone I really liked (gotta feel pretty comfortable with someone in order for them to be touching around in my private areas). Just recently after a year of trying to find a good provider, it seems there has been another mass exodus of employees and everyone is new again. New isn't bad, but inexperience is. I've now seen 4 different girls and all of their wax techniques are different. Some use HUGE strips and some you can tell are rushing. Every time I leave, I'm in throbbing pain and the area that was waxed is very tender. This is not something that use to happen in the past. But now, this past year under new ownership, I don't think I've left feeling 100% satisfied about a wax once. Secondly, it seems that they are cutting costs and corners in some of the most ridiculous places. They switched the pre-wax wipes to these garbage wipes that are so flimsy they rip when you try to use them. The draping paper towels they use are smaller and more see through as well. It's little things that once you've been coming to a business for years, you notice when they change, and especially when they change for the worse. Lastly, three times in a row now when I arrive for my appointment during business hours, the front door is locked and no one is at the front desk to notice to open the door for me. I have to call the number and ask to be let in. This location is not in a sketchy part of town and there is absolutely no reason for the front door of an establishment to be locked during business hours. If you want to have the front door locked, then there should be a team member at the front ready to open the door at all times. Customer should not have to stand outside and wait to be let in after they call. I am not planning on canceling my membership, but I might try out a different location that's not owned by this person. I use to love Waxing the City and would rave about how great the membership was. I wouldn't recommend this location to anyone now.

Do not sign up for a membership, you won't be able to cancel it. After trying to cancel Dec 8th,…read moreJanuary and May, I had to finally call Amex and get them to block the charges. I called numerous times and they always say Management isn't in. What a scam.

I booked a haircut with Adrianna by mistake on my part; as I thought I booked another stylist…read more What a happy, happy accident. She was so charming and thorough. She asked me numerous questions about what style I wanted and didn't start until I finished. What she created was a photograph of everything I described and I received THE BEST HAIRCUT OF MY LIFE!!!!! I always say the sign of a good cut is when you can style it the same way as the stylist did the first time you wash your hair. Slight layers and a cut to my collarbone took me 15 minutes to dry and style and my hair looked PERFECT. I recommend Adrianna to anyone who books a haircut as she is a treasure!!!! Thank you Andrianna.

Alea did an amazing job with my keratin treatment on my textured hair! I was a bit worried but she…read moreknew exactly how to do my hair, which is hard to find. Everyone was so nice and friendly, the vibe was pretty chill for a Saturday afternoon, I was pleasantly surprised. Perfect place to get your hair done, will be coming back for my second treatment.

After moving back to Houston and now living on a different side of town, I have been on the hunt…read morefor a new Eyebrow threader for the last 10 months. I have gone to two different shops in the area and have just been disappointed. It's always some excuse, they just don't listen, or they don't see the vision. Nonetheless for the first time in 10 months, I felt heard. My threader let me show and explain to her how I wanted my eyebrows and she executed it the first time with no pain at all, I must say. Her voice was soothing, her work was impeccable, and the pricing was exceptional! I can't wait to come back. They even have packages and combos where you can get certain deals and better discounts as well. Note: if you pay in cash, you get 10% off of your service.

Been coming here for a while and my eyebrows always look good. Nisha is who I always go to and she…read morealways does a great job. She had a very calm and positive energy making her easy to talk you. They offer various threading, wax services and eyelash extensions.

unfortunately, there's no zero star. I scheduled an appointment at Queens Salon and Spa in Houston…read morefor a haircut and blowout. I confirmed the price in advance and arrived on time for my appointment. When I showed up, I was told, "We don't do Black people hair." This experience was deeply hurtful and unprofessional. If a salon does not provide services for certain hair types, that should be communicated clearly before booking an appointment. No one should take time out of their day, confirm pricing, and show up in good faith only to be turned away because of race. I am sharing this so others are aware and can make informed decisions before booking.

I usually come here to get my Brazilian waxes done and today I decided that I just wanted my…read moreeyebrows cleaned up just a little bit. I told her that I don't get my eyebrows done because the last person really messed them up. I specifically asked her to only clean up the hair outside of my eyebrows like around my eyelids. I'm not wanting to leave bad reviews, but this woman literally took half of my eye eyebrows off, making them extremely thin and when I told her why does she do that? She said I was giving them shape. I told her I never asked you for any of that. She said I'm sorry and continue to still charge me. I'm not going to refuse to pay, but this is not OK.

Excellent service! Clean convenient and on time. Smoothness that last. I'm a regular since opening…read moreday! Definitely a great experience.

I have been going to the wax den since they opened and they have been nothing but amazing and…read moreinexpensive! They're super accommodating, kind, friendly, and knowledgeable. Support black owned small businesses! & never step into a European Wax Center again :) Soo grateful for them!!!