I love this location! The staff is great and so friendly. Everyone is very accommodating. I'm also…read moreloving my results!

I have been a Milan client for a while now, with a couple if locations. I love this one! Haley…read moreworked with me the first time, here, on my full body hair removal. As far as this service goes, all of my appointments have been positive with real concern for care, well-being, and comfort. These ladies are so much fun and personable. I truly appreciate it, especially for a treatment that could be quite painful and uncomfortable. You ladies rock & I am excited to resume treatment now that my schedule allows for it! The results & service is incredible! I highly recommend!

Awesome experiment, great service! I'm Working in Charlotte,…read moreneed a brow tint. Very last minute schedule with a great provider. Cutie space! I want to come back for other services! Thank you!

My first time full Brazilian and I would have done it again!!…read more Deborah the owner who was who serviced me and it was an experience I will never forget and will return for!! She made sure I was comfortable and relaxed during the process, she did an amazing job and I can't wait to return!! They offer several services check them out, I highly recommend. 7/2/21

Don't go here. on the website it says for eyebrows they trim pluck and wax and then fill them in…read morewith makeup if needed. My waxer didn't even brush or trim my eyebrows before waxing them. She was putting wax in the middle of my forehead and my eyebrows were not cleaned up at all and they looked completely different from one another. She waxed the end of my eyebrow off and then left the end on the other so they're not even the same length. Then they asked me as a group at the front if I wanted to gratuity and pretty much had no choice but to say yes when it was my first wax and the first one is free and it was horrible service. It's just not even worth it.

It was my first time getting a Brazilian..(yea I know).but not the last…read more As a 1st timer i got 50% off which was awesome. The lobby was clean and quiet and the receptionist was polite and sweet. The technician made me feel extremely comfortable as it was my first time and she was very knowledgeable about the process and after care. Listen it's wax so it's gonna hurt somewhat, but I'm happy with the results and will be back for sure

I don't know where it went wrong but it's been days since I got a Brazilian wax & "vajay-cial" but…read moreit looks like I have a chemical burn. All over the front, my skin is stained a deep purple/red and it was highly irritated for two days. Now, the pain has subsided but it's dark and ugly. I paid over $100 to look worse. I'm too embarrassed to undress in front of anyone or wear a bikini. I'm really saddened by this experience.

My "esthetician" did not speak, she was not personable or welcoming at all. Each time I come, I…read moretypically leave an excellent tip; however, I was not interested today. The room was also dirty and unclean. I will not return.

While a rough time with phone scheduling they are great with online scheduling. The staff is…read moreamazing and cannot put anything negative

I have been going there for years. All of a sudden, they became out of network and I paid over $200…read morefor less than 7 min visit. Their office manager was not professional. She was rather rude. I asked why they did not inform me of their status change at the time I presented my new ins card for the year. Her answer: You are responsible to check not us. I asked what was the point of asking for an updated ins before booking an appt. Her answer: It is our internal process. Again, we are not responsible to check your ins. You are. You decide if this is the kind of place you want to go. Not me.

Lots of people on a busy day but they were adequately staffed. Everyone was smiling and very…read morefriendly amidst the chaos. Ren was very helpful and knowledgeable. They have a lot of makeup brands. Note: Mac is not sold at this particular location.

I have no complaints. Got my first Brazilian here since moving and I like this wax better than…read moreEuropean. I didn't feel a thing. In addition my wax tech was so patient and friendly. I will definitely make this my new Brazilian wax home!

I have been going to Renita for several years now, I think 4 or 5. She does an amazing job on my…read moreeyebrows. I have not had 1 bad experience. My brows are trained and do not grow wild even if I go a couple months without my wax and tint. She truly knows what she is doing. The atmosphere of the salon is great. It is very welcoming, clean and comfortable. I recommend you try her. Just a note, If you do not cancel within 24 hours exactly you will be charged the cost of your service and you must wear a mask.

I did have a 5 star review but one bad experience and what can you say, unprofessional. Didn't…read morereceive a confirmation email, didn't have a contact number on the website, and had an attitude when I arrived. Go don't go, I won't be going back her again no matter how good her work is. The customer service is awful. Also, she still charged me for the appointment!!! what a SCAM!

Nikkie is incredible! She's the best to ever do it- as far as waxing, skin care/facials, etc. are…read moreconcerned. Have no idea where my reviews have gone, or perhaps I left reviews on other websites, but I've been going to Nikki for almost 10 years now, maybe longer than that. She is so sweet, has a gentle and comforting bedside manner, and is a pro at all things aesthetician-related. A Brazilian takes less than 10 minutes and there's no awkwardness or embarrassment, and minimal pain/discomfort associated with the experience because of her years in the business. A++++++.

Such a beautiful clean space and friendly environment both the front desk and Nikki were so kind!…read moreFast service and very happy with my first visit. I'll definitely be back and happy to give my dollars to a local space vs European wax center!