Love this place so much the atmosphere to the staff to the actual service 10 out of 10!read more

Love this place. We loved Alice and Nora! They were wonderful professionals quick and gave us great…read moreadvise and the price was unbeatable for the quality of these nails. My daughter had a kids French gel which the charged $22 no manicure just paint. I had tip added and gel for $60 I believe so good! We had soda and relaxed and left feeling super happy and pretty. We will be back. The vide is very nice I live their decor and it's clean and comfortable.

This was my first time here. I am pleased with my experience. Prices are fair overall kids mail…read morecombo is $35 dollars and my pedicure was also $35 with regular nail polish and w calus treatment. If you'd like to add design they charge $25 for 10 fingers even if it's for kids. However even though it's a bit pricy in my opinion they adjust the price per nails so I chose to have 2 designs and they charged $6 and they even added two more nails just w little dots on so they made it worth it. - my daughter was so happy. I wish I had gotten the name of who actually took care of her nails to give her a shout out to her delicate hands and my daughter never complained about any pain or discomfort and that says a lot because my daughter is extremely fickle even with me when it comes to cutting nails or brushing her hair to truly a big deal here. She also kept saying she had such a great time at the salon after we left so I'm a very happy costumer there. Also thanks to Pinky who was kind enough to add us the additional dots to her nails I liked my nails I would say I would've enjoyed a rougher massage and callus scrub but the one I had was still very nice - also the color was close to what I wanted but a little too dark I wish it was more like the picture I showed. No worries there since I will return and hopefully get it right next time. If you are looking for a mother daughter experience and kind service I recommend this place.

This nail salon is the best! They are friendly, and really take their time to make sure you are…read morehappy. When they finish filing, the make sure to stop and ask that you like the shape. When you choose a dip color, the will dip one nail a few times to make sure you like it. I have never been to a Solon that takes this much time to ensure their customer is happy. I always make appointments, and never have an issue, but they are always busy. I suggest making an appointment if your time is tight. Gonga is the absolute best. She does a great job, really takes her time and is so incredibly sweet! I have brought friends an my mom to this salon because I love it so much.

Had such a great experience with Megan!!!…read more I had an 8:00 appointment and my waxer was running late so they put me with someone else who didn't have another appointment until 8:15. This was very considerate. Megan and I talked the whole time she did my eyebrows. I told her what I wanted and she did exactly that. She told me what to do in between sessions to get the shape I wanted in the long run. She did not go overboard with the amount of strips and she did a great job! Can't wait to go back and see Megan!

Cassity was amazing patient and kind. She's beeen doing this 9 years so professional and so…read moreamazing. I've never had anyone like her before. Truly loves what she does and is so incredibly kind!

Maria is amazing! The vibe is quiet and efficient. The online booking system is effortless and…read morehelpful. Love this place!

I came here for my first Brazilian. I'm so glad I was able to do it with Morgana. She is very…read moreprofessional and does the job very quick. She's very careful and I was not in pain at all. Thank you!!!!

I am so happy with the choice I made to come here today…read more Anjana was my stylist, and she was very sweet. She took care of me from start to finish. I got a great New haircut that makes me look like I actually have full hair, an eyebrow threading, which wasn't painful, and my lashes tinted. I feel like an entire new person. The salon wasn't loud, it had soothing music and didn't smell if chemicals. I will be back. Highly recommend.

I searched for a new hair salon not too far from Idlewild. I also didn't want to spend a crazy…read moreamount either. The ladies at this salon were very welcoming and friendly when I walked in without an appointment. Ruby gave me an amazing new haircut which took off a lot of hair. Yeah. The head massage was to die for as well. I'm pretty sure I'd go back just for that! I might add that the owner also owns Royal Birhani Indian Cuisine nearby. I've been there. Yum!

Scheduled an appointment, received confirmation, completely NO SHOWED. No communication day of…read moreappointment, day after, no return of messages. No explanation.

Girl your response makes literally no sense. you wasted MY time you promised a schedule time and I…read moredid tell you we were on a strict time schedule and you still wasted my time by stopping to get gas without telling me that you were running late. and what are you talking about coming into my home? We were at a hotel and you know that, you just need to do better business, but it won't be with me trust. It's not my job to track you down When you gave me a specific time that you are going to be available as a common courtesy you could have text me and let me know that your ETA had changed but no you did not do that and then you didn't even apologize for the inconvenience, your customer service needs a lot of work. The sad part about it is I used you based off of one of your male masseuse that works there I know him personally and when I told him about the situation, he apologized, but you as the business owner did not that says a lot about you.

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

Been here a few times and unfortunately the last time I was here, I was let down. Booked a v-day…read morespecial that was suppose to be 1 hour and 15 minutes but it got cut short by 25 minutes (see picture). Along with that, the bright LED light was on the entire time of my facial making it difficult to relax since it was so bright. The specialist also kept leaving the room and coming back during which was distracting. Lastly, there used to be a nice steam and other facial features during your visit and I didn't have that this time. Just seemed expensive for the length of time and a cleanser+mask treatment. However, the staff is super nice and welcoming so that is a positive.

I love this place. Nicole is absolutely wonderful. She talked with me to make sure she understood…read moremy goals, walked me through everything and most importantly, gave me fantastic results. This is definitely my new go-to spot for injectables. I recommended it to my sister who has tried many places throughout Charlotte and Los Angeles, and she also had wonderful results and plans to go back. If you're on the fence, give it a try; you won't be disappointed!