I've never sold my jewelry before so I wasn't sure what to expect. I picked this business because…read moreit is a five star and because the reviews were so good. I picked out three different places to go and decided to go to this one first as I made a route that was the easiest to follow. I was extremely impressed with his office. He does not go to a different room to weigh your gold. He does everything in front of you. It is also impeccably clean. Not a big office, but everything is done in front of you. I never like the idea of them taking your jewelry in the back room because you're never sure if you're getting your jewelry back if you decide you don't want to sell it. I had an idea of what it was worth and what I should get dealing with AI. I also want to mention meeting Stuart was a treat in itself. I did not realize you had to have a reservation.. Judy, the receptionist suggested I call him gave me his phone number and I did. He was wonderful and said he would be there in 15 minutes. I had a wonderful visit with him and he he seem to be a very nice man. I had no complaints either about the amount that he offered. It was a little bit less than what AI suggested, but all in all I never ended up going to the other places I decided to take his offer because he did everything in front of me. Because everything was so impeccably clean. And because Stuart was so accommodating to me. I didn't think anybody would ever go over the amount AI suggested anyway so I took the offer.

Had an appointment with Stewart and it was a fabulous experience! It was my first time visiting…read moreStewart Kuper Jewelers and definitely won't be the last. He is kind, honest, professional and explained things well. I was so pleased with the service and how much I received in exchange for my jewelry! Highly recommend!!

Casey the manager is very knowledgable, professional, and patient. She helped me pick out a wedding…read moreband and was not pushy or over bearing. Definitely prefer this location for Zales.

This is a great second hand store they give back in many ways to the community. I highly recommend…read morethis store.

Terrible place!! You can tell they're used to buying stolen goods, when an honest person walks in…read morewith something in great condition, they lowball you like you stole it! Avoid this crooked business

What a fantastic place. The shop was so lovely, and they had lots more than jewelry. Our party of…read morethree each found something we couldn't live without. The staff were so incredibly nice and friendly. Even after we had made our purchases, they showed us more pieces we had questions about. And we got a fantastic recommendation for lunch.

Amazing selection at fair prices. Sales person was so helpful and nice…read more I'll definitely be making this a regular stop when I'm in the area.

Always takes GREAT care of me when I come in! Regular customer. I will continue to do business @…read moreFast Fix

I am writing to formally express my dissatisfaction with the recent repair service I received at…read morethis shop. I paid $100 for prong tightening on three bracelets and two pairs of earrings. Unfortunately, the results were unacceptable. During pickup, I discovered a prong on one of my bracelets was broken. Well Katrina was checking my jewelry to make sure that the stones were not loose, pretty much every single piece of jewelry they had of mine was really never worked on. Katrina had to ask the jeweler to do the work right in front of me while he was tightening the stones on the jewelry he manage to make a pretty good indent on one of my rings from the clamps. I asked him if he would fix it, that it was not like that. And that's why he pointed to his colleague Katrina and whispered under his breath "She's a fucking bitch". I was told that it would cost $250 to fix the prong that was missing, which I find unreasonable given the poor quality of the initial repairs. Additionally, I called and asked to speak to the manager Katrina answer the phone and said she was a manager. While I was telling her about the situation she didn't even tell me she was handing the phone over to another manager. I thought she put the jewelry the messed up my jewelry on the phone but it was another manger - Moe. Moe told me he would fix the broken prong himself. However, not even five minutes after I dropped off the jewelry, he called me back and said he only does watch repairs. He offered me the option to wait a week for the repair or to pick up my bracelet and receive a full refund. I went and picked up my bracelet and got a full refund. To make matters worse, Katrina told me that the jewelry shop views itself as a family business and that the staff would never say that she's a "fucking bitch" because she asked him to complete the work properly. I find this unprofessional and unacceptable. Overall, the entire experience was rushed, disrespectful, and disappointing. if you wanna be jerked around, and treated poorly, this is the spot. I do not recommend this place to have fine jewelry worked on. I will be contacting their corporate office and will be reporting them to the Better Business Bureau because they should not be in business.

I bought a Tudor Pelagos still under warranty from a grey dealer here in Tucson last fall, I looked…read moredown about a month ago and realized I lost the pip in the center of the bezel. As it was under warranty, and a Google search said it was a common problem that would likely be covered by Tudor under the warranty I had hope that it would be taken care of. After four weeks of waiting I was told that it would cost $489 for a new bezel and $80 for freight. I was told by the sales lady that I needed to be more careful when I bought used watches because things like this happen. I've come to the following conclusions: - If you can at all help it I highly discourage anyone from doing business with Ben Bridge Jewelry in Tucson, AZ. With so many great choices in AZ that shouldn't be hard. - Tudor does not have the meticulous standards of quality that many have supposed that they do

I always ask for Daniela when I shop at Ben Bridge at La Encantada. She is always very…read moreprofessional, cordial and knowledgeable regarding the watches I inquire about. If necessary, she takes time to research specific details and the history about watches I'm interested in. I will continue to rely on Daniela for my watch purchases.

I rarely buy anything here but do enjoy looking. I like the quality of the products though they…read moreare more pricey than some places. However, the quality is an important consideration. They have a nice selection of charms and if you donʻt see what you want, they have a catalog there that you can search by top such as "celebrations" or more. The sales people are welcoming and friendly. They arenʻt pushy but will point to the sale items for you. I like their jewelry and the uniqueness of some of the charms.

I came at opening time. The selection for men's belts is…read more The same as five years ago. In my case , I don't necessarily mind buying the same thing over. So same belt, same price as five years ago and two inches smaller. My old one can't be replaced. So keep it for play. New one is for dress. I'm off to the races....

Diego was amazing. Once again this establishment went above and beyond with their customer service…read moreand they pay so much more than anyone else in town. This is the only place I will ever go to buy or sell jewelry. - Juan

Kimberly H, the branch manager was so kind. I went in to confirm the quality of a piece of gold…read morejewelry and she took care of my needs within minutes. Very knowledgeable and friendly. I would recommend her highly! Thank you