I brought my C10 up there to have the vents repaired and they scratched and damaged my truck.Had to…read morecall Police and Sue Them

I made a 10am appointment to have my sunroof looked at. I called around 1pm to see if they figured…read moreit out and the guy didn't even know the car was there. Came back on the phone and said they couldn't do anything until the ice melted off the roof.. all the vehicles outside had already melted and they have a heated garage. He then went on to tell me they couldn't look at it because they sent all their techs out into the field in the afternoon. Just excuse after excuse for not doing the job we scheduled days ahead of time. If you like being lied to and having your time wasted this is the place

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Asking a windshield store for a basic new windshield quote…read more One would assume that is what they are here for. One would be wrong. It is like pulling teeth.

This is a small mom and pop shop (actually I think it might be a pop and son shop), and they are…read moresuper friendly. There's an old dude who doesn't do much, but is always cute and nice. Then there's the middle aged guy who is also very nice, and he's the one who does the repairs. They do auto glass and windows and probably anything else glass related. I went in to get a new windshield and they did it in about 3 hours. And when a piece of the plastic caulkish stuff that goes in between the glass and the car started coming up, I went back in and they were super sorry and fixed it in like 5 minutes. I [HEART] Ferndale Glass Co. They make me feel warm and fuzzy.

I recently returned home from a family reunion to find a bullet had made its way through the rear…read morewindow of my 1990 truck, shattering it before ultimately coming to rest in the back seat. I was shocked when the police officer who I filed a report with matter-of-factly told me that the bullet probably came from Detroit - more than a half mile south of my home. He hypothesized that someone had decided to shoot their 45-caliber handgun into the air. "What comes up must come down," he said. Nice, I thought. Even better was the fact that my insurance company would not cover this. I called around to several glass shops in the area. The model of my truck is not common in these parts, and compounded by its age, I was told by all shops that a special order would have to be made which would ultimately end up costing more than a decent fraction of the value of my truck. I was fortunate enough to channel my inner hillbilly and find a suitable rear window at a junk yard in Detroit. Side note: I 'spose I've finally earned my Detroit pass after driving to a junk yard with a bullet hole in my window. Being the complete criminal scam that car insurance is, my company would not cover it so I was in the game for the cheapest, quickest fix I could find. When I told the guys at Ferndale City Glass that I'd found a replacement window, they told me to bring it in and they'd install it for $65. The bottom of the replacement junk yard window was rusted out and they were actually able to salvage certain parts from the original window to make it all work better than new - in less than an hour. I was beyond impressed. So all said and done, my surprise lesson in trajectory and gravity only ended up costing me about $165 rather than more than $300 which is what I was expecting based on quotes I had received. This a great family owned business which has been in the area for more than half a century. They know what they are doing. I highly recommend this to anyone who needs glass repair done in the Ferndale area.

Avoid at all costs. They botched a windshield replacement on my car, ruined the rain sensor, and…read morecharged me for a 'calibration' they didn't do. I have spent two weeks being lied to about a repair technician will come and fix it. Now they are hanging up on my calls and ghosting me. Unprofessional, incompetent, and dishonest

From the owner: Skyview auto glass is your one stop shop for auto glass repair and auto glass replacement. They…read moreoffer auto glass service's in Hazel Park, Mi. Free auto glass mobile service to your house or office. Their services include windshield repair, windshield replacement, side window replacement and rear windshield replacement. Give us a call to schedule your windshield installation.

I will NEVER TAKE MY VEHICLES ANYWHERE ELSE! I have had three vehicles tinted here. Quality tint…read morefor the prices and professional. I have referred many people and everyone has been a repeat customer. Very pleasant staff!

Guys took care of my Ford Focus on a Saturday in short order. Waiting area has chairs spaced apart…read morefor social distancing, and everyone was wearing a mask. Super nice guys, very good about communicating to me (and I observed other customers being checked in with, too) about what our expected wait time was and costs. Also, they were $100 cheaper than the two chain auto glass shops I talked to - who couldn't even fit me in on the same day. (Bonus - TV in the waiting area was on some quality educational Saturday Morning TV, so we were all getting our learn on a bit, too.) Clear with post-install instructions. Windshield has, at this point, made a trip to Indiana and back with zero problems - in rain and heat! If I have anyone with windshield or other auto glass needs, I'll be pointing people their way for sure. Support a small business! Check them out.

Rob is such a gentleman. He come over on his day off and did a great job with a stone chip on my…read morewindshield. He was personable and friendly to talk with, and his price was really reasonable! Hope that I don't have to see him again, but will promptly call him again if needed.

The dude is really good. The service is sweet, fast, and guaranteed…read more He takes all cards and cash, and the job takes only about 15 minutes. He'll even give expert opinion as to whether the job will work ahead of time to help you save money

I had a good experience with them replacing my windshield which ended up with a large crack in it…read more I worked through my insurance company and they let me pick John R Glass. I gave them all the details about my car over the phone and didn't have to take it in until it was time to actually have it swapped out. It was a bit slow between the first phone call and me takingit in, but I think that's due to the dealership taking a long time to get the glass. Once they had it in stock, I took it in the morning and 6 hours later it was ready to pick up. Not only did they do a beautiful job on the windshield, they cleaned my car and washed it! I would definitely use them again if I needed another replacement.

I had the windshield on a historic Porsche replaced. These guys were recommended by the owner of…read morethe shop I use for service. It does take time to get quotes on a windshield for a 35 year old car, but not unreasonable. My main problem was Safelite glass balking on requiring original Porsche parts. The insurance claim took three weeks, but once that was done everything went smooth. If you need specialty auto glass I recommend.