I came here in 2021 to get some cells pulled out of the pelvic crest and injected into my shoulder…read morejoint to try and solve some chronic inflammation. I found some temporary relief and shoulder inflammation. However... I was left with chronic back pain and tightness from the procedure, which I've never had in my entire life. The doctor took no accountability and acted surprised like no one's ever mentioned this to him before. Five years later, shoulder pain is still there, now I have to deal with seemingly new back pain for the rest of my life. Do not go here.

About as good as it gets as to honest diagnosis and the treatment needed to help reduce pain…read moresignificantly. I have slowly become a loyal patient treating lifelong issues proactively and also post injury issues. I rarely utilize my prior pain management doctors as this office and Dr O are unmatched as to quality of care.

By far the most efficient doctor's office I have ever been to. Appointment was at 9, I got there 20…read moreminutes early to fill out paperwork and was called back at 8:55. Dr. Knight came in within just a couple of minutes, we spoke briefly and he looked at my hand then said he wanted x-rays. That took no more than 5 minutes and he came back immediately to review them and talk about next steps. I had a minor finger fracture and treatment was just to keep the splint on it and return for a follow up in 2 weeks. So that took no time at all. I made my follow up appointment and was out the door at 9:15. Surely a record! They are friendly but fast. That's fine by me. Who wants to spend the whole day at the doctor? Also very nicely decorated waiting room and exam rooms. Of course, this is Southlake. I know patients pay for it in the end but it helped make my whole experience very pleasant. Would certainly recommend this office to anyone with a hand or wrist problem.

Read the doctors message back to me; he is so inattentive that he did not address all of my…read morecomplaints. Please learn from my review; YOU, do not want this guy working on your health issues!!!

STAY AWAY!! Office staff is worse than any dr's office I've been to in my entire life. They are…read moreRUDE! I had a procedure done by Dr Ray and my anesthesiologist told me how rude his staff was to her and her office as well so "not to feel bad". Every month my prescriptions were screwed up, they mailed them to the wrong address, they would NEVER return a call and the dr even text me to apologize. The next time I couldn't get ahold of his staff for a week, I decided again to text him since he did me, he meant to forward my message to his MA instead he did back to me with a message saying "from your fav". So now his patients are the problem instead of his staff that can't do anything right and are so rude they shouldn't be in business. If you want to be treated like a POS, go see Dr Ray and his staff! If not, I'd advise stay far away from this office!

I came here on 05.05.25 for foot surgery. It was Cinco de Mayo and I was here to be sedated early,…read morethis year under the supervision of medically trained professionals for a change. The registration lady was very professional and had a sense of humor, even at 5:30 AM. I wish I could remember the names of more of the staff - nurses Anthony and Merry were friendly and reassuring, as was everyone else I came into contact with. I don't want to be a repeat customer at hospitals, but this would be one to come back to if the need arose. Excellent experience all around.

These people are fucking scammers they will harass you constantly for payments. I was admitted for…read moreDKA back in March and they're still calling me constantly. They're still begging for money. I just paid $114 the other day and they're still emailing me wanting more money this time they want $1000 out of a $64,000 bill. Do not go here unless you wanna be constantly harassed emailed and called every other day by the scammers. This is why I go to Baylor Scott and White in Grapevine. They don't do this shit. They actually have respect for their patients. These people don't.

Dr. Berutti is one of the most professional anti-aging…read moredoctors within her field. She's highly intelligent, caring, with top customer service and has the upmost integrity in all aspects of her practice. The best in her field! If only more doctors could be like her.!

I started going to Dr Berutti about 10 years ago when I moved to Texas. If you're a female, you…read moreneed her. She is a very thorough doctor watching all aspects of your health. I am a 72-year-old healthy woman that has more energy than many people half my age, because of Dr Berutti. I have specialists for all parts of the body, GI, heart, etc., but Dr Berutti is the one that I run everything by. She looks for healthy alternatives. I've been extremely pleased with her care and service. Thank you, Dr Berutti.

Friendly, prompt, easy to communicate with. I switched about 3 years ago for my PCP and very…read morehappy! Bloodwork is right on site. Overall easy!

Everything well amazingly well? Best staff of Doctor's and Nurses. Everyone is always smiling and…read moreI'm a cheerful mood. They've been so good me, I don't want to leave. So professional in all their jobs, and when their done with you you don't want to leave. Love's this place!

I bought the groupon for the IV therapy. I've been looking for a place that does this for a few…read moremonths now but finally learned of this place after finding it on Groupon. The Staff was professional and kind and got me in pretty quickly. I upgraded my cocktail to the focus and feel rather alert from it. I got another appointment set for next week. So far I'm loving how I feel. *** Update 2nd visit wasn't so great. They twisted the IV needle in my arm and left a major bruise. The girl did not seem to know how to remove it.

Dr Tyce was amazing! He paid close attention to all my problem areas and pain. I felt like I was…read morewalking on cloud9 after my appointment with him. His staff is very friendly, and the space is so big and spread out. Very clean facility.

When you need infusion treatments or bone density support medications, this is the place to go…read more I highly recommend the services they offer and Vivo Infusion is located on Zena Rucker Rd that runs in parallel to 1709 from Central Market/Carroll Blvd to Byron Nelson. I will be here for a few more visits so it is comforting knowing you are well cared for. When you sign in you make your next appointment and my visits are usually less than 15 minutes so easy peasy.

From the owner: Vivo Infusion® Southlake, a Joint Commission-accredited medical clinic, is located at 601 Zena…read moreRucker RD, STE 101, Southlake, TX 76092. We provide physician-prescribed IV therapy-also known as infusion therapy-for chronic conditions including asthma, Crohn's disease, ulcerative colitis, multiple sclerosis (MS), rheumatoid arthritis (RA), and thyroid eye disease.

Dr J is the best! I'm so grateful I found him. He is an excellent listener. He is brilliant and…read morevery kind also. He found the cause of my fatigue and I feel better already. I only wish I would have found him years ago. Also the girls who work in his office are very nice.

Dr. Jay is not only a very knowledgeable doctor he is an exceptional doctor that cares about his…read morepatients. He takes the time to know his patients, their circumstances, their life, he treats the individual not just the symptoms. He has helped me through hormone replacement, pneumonia, stress, and even to stem cell therapy for my lower back so i could walk and play with my grandaughter...Dr. J and his whole staff are an amazingly group of people that have been carrying for me and my family for over 18 years, they are like family. (Post script on other review I read...they don't file insurance and it might be an inconvenience but the time he spends with you as a patient is worth that inconvenience...he and his staff will do their best to find you the answers you need)

July 4 th weekend stepped on a dirty nail pretty nasty puncture wound in East Texas so I drove…read moreback to be seen at Complete Care. I'm an old ER RN so I knew the ER would be crazy, but I know a puncture can get really bad quickly, I received excellent care from an extremely experienced Doctor and great staff without the craziness and all day wait time of the ER at the hospital, I even received follow up care! I've used complete care for fractures, asthma etc for family and myself. The care was impeccable as always thanks you! Dr Lepak is amazing !

1 Star -- Completely Failed by the Level of Care…read more I genuinely do not understand where the numerous five-star reviews for this facility are coming from, because my experience was nowhere close to five-star care. I specifically chose this facility in part because their website advertises ultrasound availability. After arriving, however, I learned that an ultrasound technician was not actually there and had to be called in. When someone is choosing where to seek urgent medical care, advertised diagnostic capabilities matter. I came in with significant left-sided pelvic/ovarian pain and a complicated medical history. I was completely honest with the physician about the pain medications I am already prescribed and why I take them. Instead of feeling like that honesty helped my care, I immediately felt judged. His demeanor and facial expression noticeably changed, the examination felt rushed, and he seemed eager to leave the room. The nursing care was equally concerning. They attempted to establish an IV seven times without success. I was stuck seven separate times, and I did not receive so much as an apology. Based on my experience, I had serious concerns about the level of competency and training demonstrated during my care. I was eventually given one Toradol injection. The physician had told me he would address my pain, yet I still had to specifically ask for pain relief. The transvaginal ultrasound was excruciatingly painful. Ironically, the ultrasound technician who had to be called in was one of the only people who actually advocated for me. She could clearly see the amount of pain I was experiencing and advocated for something stronger to help control it. More than 30 minutes later, I still had not heard a word from anyone regarding that request. I wasn't given a call light. I wasn't connected to continuous vital-sign monitoring. I was left alone in a room in significant pain without meaningful communication about what was happening or what the plan for my care was. I was also extremely disturbed by what I witnessed regarding patient privacy. Nursing staff discussed another patient's medical information inside my room and used that patient's first and last name. Regardless of the technical circumstances, patients should not have to hear identifiable information about another patient's care, and it made me seriously question how my own private medical information was being handled. Most frustrating of all, the ultrasound confirmed multiple cysts on my left ovary, exactly where I was experiencing significant pain. I did not come here without a legitimate medical concern. The only two employees I can genuinely compliment are the receptionist and the ultrasound technician. Both were compassionate and professional. The ultrasound technician, in particular, recognized that I was hurting and actually advocated for me. I chose this facility because of its extremely high reviews and because it appeared to offer the diagnostic services I needed. I expected compassionate, competent urgent medical care. Instead, I experienced seven unsuccessful IV attempts, inadequate communication, serious concerns about patient privacy, inadequate pain management, and a diagnostic service advertised as available that required someone to be called in. I came here looking for help. Instead, I am leaving feeling judged, ignored, and defeated. I have absolutely no idea where all of these five-star reviews are coming from, but mine certainly will not be one of them.