This clinic has recently be bought by a different company. The thing that has changed is meeting…read morewith a provider everytime. Steph is an awesome provider. She makes you feel welcome and puts your needs first. Always discusses treatment and makes sure that everything is going well. She is good to recommend things instead of pushing services and products. I think she is amazing! Alex is the other provider and he is amazing as well. He's a funny guy and always makes me laugh. Again he doesn't push services but asks and offers suggestions based on our conversations. Overall this is a great clinic.

Sometimes the app is a little buggy but overall everyone is nice and helpful! Rooms are always…read moreclean, checkups are accurate and timely and they care about your concerns!

I came here in 2021 to get some cells pulled out of the pelvic crest and injected into my shoulder…read morejoint to try and solve some chronic inflammation. I found some temporary relief and shoulder inflammation. However... I was left with chronic back pain and tightness from the procedure, which I've never had in my entire life. The doctor took no accountability and acted surprised like no one's ever mentioned this to him before. Five years later, shoulder pain is still there, now I have to deal with seemingly new back pain for the rest of my life. Do not go here.

About as good as it gets as to honest diagnosis and the treatment needed to help reduce pain…read moresignificantly. I have slowly become a loyal patient treating lifelong issues proactively and also post injury issues. I rarely utilize my prior pain management doctors as this office and Dr O are unmatched as to quality of care.

By far the most efficient doctor's office I have ever been to. Appointment was at 9, I got there 20…read moreminutes early to fill out paperwork and was called back at 8:55. Dr. Knight came in within just a couple of minutes, we spoke briefly and he looked at my hand then said he wanted x-rays. That took no more than 5 minutes and he came back immediately to review them and talk about next steps. I had a minor finger fracture and treatment was just to keep the splint on it and return for a follow up in 2 weeks. So that took no time at all. I made my follow up appointment and was out the door at 9:15. Surely a record! They are friendly but fast. That's fine by me. Who wants to spend the whole day at the doctor? Also very nicely decorated waiting room and exam rooms. Of course, this is Southlake. I know patients pay for it in the end but it helped make my whole experience very pleasant. Would certainly recommend this office to anyone with a hand or wrist problem.

Front desk is a disaster; they could not find my electronic registration and wanted me to RE-DO the…read more10 pages of material-luckily I had their portal on my phone and the clerk downloaded this to HER PHONE(This must be a HIPPA violation)! Next there were 10 people plus assorted spouses in the waiting roam and we waited an inordinate amount of time-I believe this is called DOUBLE BOOKING(this is where two people have the same appointment time)-when I explained this to the Dr., he said that "I'm a one doctor office"??? HUH.....I knew that since I used Yelp Reviews to vet him! WE WAITED A TOTAL OF 1.25 hours......my wife kept me from walking out.......I'm sorry she did, I think more people would get their message across-THE MESSAGE-we are patients that are in pain, confused and suffering!

STAY AWAY!! Office staff is worse than any dr's office I've been to in my entire life. They are…read moreRUDE! I had a procedure done by Dr Ray and my anesthesiologist told me how rude his staff was to her and her office as well so "not to feel bad". Every month my prescriptions were screwed up, they mailed them to the wrong address, they would NEVER return a call and the dr even text me to apologize. The next time I couldn't get ahold of his staff for a week, I decided again to text him since he did me, he meant to forward my message to his MA instead he did back to me with a message saying "from your fav". So now his patients are the problem instead of his staff that can't do anything right and are so rude they shouldn't be in business. If you want to be treated like a POS, go see Dr Ray and his staff! If not, I'd advise stay far away from this office!

I came here on 05.05.25 for foot surgery. It was Cinco de Mayo and I was here to be sedated early,…read morethis year under the supervision of medically trained professionals for a change. The registration lady was very professional and had a sense of humor, even at 5:30 AM. I wish I could remember the names of more of the staff - nurses Anthony and Merry were friendly and reassuring, as was everyone else I came into contact with. I don't want to be a repeat customer at hospitals, but this would be one to come back to if the need arose. Excellent experience all around.

Excellent facility and outstanding staff! I was evaluated in the ER for a severe leg/foot infection…read moreand then admitted to the hospital. No long wait in the ER as I was evaluated by ER staff within 10 minutes and then to a hospital room as soon as all tests were completed. Every person I interacted with during my stay was highly professional and personable. Methodist Southlake will be my first choice for any future ER or hospital needs.

Dr. Berutti is one of the most professional anti-aging…read moredoctors within her field. She's highly intelligent, caring, with top customer service and has the upmost integrity in all aspects of her practice. The best in her field! If only more doctors could be like her.!

I started going to Dr Berutti about 10 years ago when I moved to Texas. If you're a female, you…read moreneed her. She is a very thorough doctor watching all aspects of your health. I am a 72-year-old healthy woman that has more energy than many people half my age, because of Dr Berutti. I have specialists for all parts of the body, GI, heart, etc., but Dr Berutti is the one that I run everything by. She looks for healthy alternatives. I've been extremely pleased with her care and service. Thank you, Dr Berutti.

Everything well amazingly well? Best staff of Doctor's and Nurses. Everyone is always smiling and…read moreI'm a cheerful mood. They've been so good me, I don't want to leave. So professional in all their jobs, and when their done with you you don't want to leave. Love's this place!

Got my refund. I…read morewas told I owed money for procedure, I paid. Insurance told me I did not owe. (Feb) July my husband met with people there said yes due refund. Told would mail it to me. Never Arrived. Called and left 3 messages and finally got call back. Tina said she decided to credit to card. I told her card not good. She said well i will mail receipts you take it up with your bank. I have called bank and nothing says nothing sent. Says nothing pending. . Very irritating. Still waiting over a week later. Media? Attorney? Over 1500.00 dollars. In hospital the staff was talking about me at desk. There were 5 or more there. They were discussing my issue with OAB. My husband over heard conversation. I am already embarrassed by problem and to know that crowd out there talking about me makes it worse. Now the surgeon is amazing!!!

I bought the groupon for the IV therapy. I've been looking for a place that does this for a few…read moremonths now but finally learned of this place after finding it on Groupon. The Staff was professional and kind and got me in pretty quickly. I upgraded my cocktail to the focus and feel rather alert from it. I got another appointment set for next week. So far I'm loving how I feel. *** Update 2nd visit wasn't so great. They twisted the IV needle in my arm and left a major bruise. The girl did not seem to know how to remove it.

Dr Tyce was amazing! He paid close attention to all my problem areas and pain. I felt like I was…read morewalking on cloud9 after my appointment with him. His staff is very friendly, and the space is so big and spread out. Very clean facility.

Dr J is the best! I'm so grateful I found him. He is an excellent listener. He is brilliant and…read morevery kind also. He found the cause of my fatigue and I feel better already. I only wish I would have found him years ago. Also the girls who work in his office are very nice.

Dr. Jay is not only a very knowledgeable doctor he is an exceptional doctor that cares about his…read morepatients. He takes the time to know his patients, their circumstances, their life, he treats the individual not just the symptoms. He has helped me through hormone replacement, pneumonia, stress, and even to stem cell therapy for my lower back so i could walk and play with my grandaughter...Dr. J and his whole staff are an amazingly group of people that have been carrying for me and my family for over 18 years, they are like family. (Post script on other review I read...they don't file insurance and it might be an inconvenience but the time he spends with you as a patient is worth that inconvenience...he and his staff will do their best to find you the answers you need)

Candidly, this healthcare facility feels far more like a concierge medicine practice than a typical…read moreurgent care or local 24/7 ER. A couple of weeks ago, I woke up with a terrible sore throat. I tried Cepacol lozenges without any relief. Eventually, I began searching for urgent care medical facilities that were open in the middle of the night. After reviewing several options and reading through patient reviews, I decided to call Complete Care in Southlake. Initially, seeing that it was a 24/7 ER gave me pause, as those 24/7 ER facilities can be very expensive, and I even debated whether I should simply endure the pain for another five hours until a traditional urgent care clinic opened...I'm so glad I made the call. From the moment I spoke with the receptionist to my interactions with the nurse and Dr. Peebles, the experience was exceptional. Everyone took their time, answered my questions thoroughly, offered thoughtful suggestions, promptly sent over prescriptions, and Debbie expertly administered the two injections I needed. Even more surprising, the cost was literally on par with many local urgent care facilities for cash pay. A sincere thank you to Debbie, Amanda, Dr. Peebles, and the entire Southlake team for such outstanding care. Warm Regards, Eric

i came in for pain, swelling and redness around my belly button. the doctor just examined my…read morestomach and said yeah you just have such and such, but didn't do a cat scan to see if it was anything internal going on. then he made the statement on how I likely got the rash - "well you women like to wear your pants up high, that's how you got it." about 30 mins later I was sent home with 2 antibiotics. Needless to say I ended up going to a hospital ER later that night and turned out I had an abscess in my stomach - which is why my belly button was reacting the way it was. the hospital doctor was kind of taken back when she asked if they did a cat scan on me - because she knows they have the equipment there - and I told her no. In all I would not go back here - bedside manner of the doctor and nurses was not great and overall knowledge of what could be wrong, obviously wasn't there.