Lower Azusa Dental Group completely changed how I feel about going to the dentist. The entire team is patient, compassionate, and professional. I felt heard and taken care of from start to finish. The office is very clean. I didn't feel uncomfortable at all. Highly recommend this office for anyone looking for great dental care in a welcoming environment. read more

Estoy muy decepcionado/a con mis experiencias en este consultorio dental y siento la necesidad de advertir a otras personas. El empleado que me atendió, Luis, fue muy grosero y poco profesional. Desde el inicio, su actitud me hizo sentir incómodo/a, y la manera en que manejó los instrumentos fue descuidada y brusca. Me lastimó varias veces durante la cita y no fue nada cuidadoso, incluso cuando era evidente que yo estaba con dolor e incomodidad. Lo que más me molesta es que no fue un incidente aislado. Ya he tenido problemas en este lugar antes, y cada visita parece ser peor que la anterior. Esta vez la experiencia cruzó un límite. La forma en que Luis se comportó me hizo sentir inseguro/a como paciente. Sus acciones no se sintieron cuidadosas ni enfocadas en el bienestar del paciente, y salí estresado/a, adolorido/a y molesto/a. También hubo momentos que me hicieron cuestionar si se estaban siguiendo las normas básicas de seguridad e higiene dental. La profesionalidad, la limpieza y el cuidado del paciente deberían ser obligatorios en un consultorio dental, y no sentí que se cumplieran esos estándares durante mi visita. Ir al dentista ya es estresante para muchas personas, y los pacientes merecen sentirse respetados, seguros y bien atendidos. Lamentablemente, esa no fue mi experiencia aquí. Después de enfrentar problemas repetidos y salir con dolor, no regresaré. Espero que la gerencia tome esto en serio y mejore la capacitación y supervisión, porque ningún paciente debería sentirse incómodo o maltratado en un entorno médico. I'm extremely disappointed with my experiences at this dental office and feel the need to warn others. The employee who worked on me, Luis, was very rude and unprofessional. From the moment he started, his attitude made me uncomfortable, and the way he handled the tools felt careless and rough. He hurt me multiple times during the visit and was not gentle at all, even when I clearly showed I was in pain and uncomfortable. What bothered me most is that this is not a one-time issue. I've had problems here before, and each visit seems to be worse than the last. This time, the experience crossed a line. The way Luis behaved made me feel unsafe as a patient. His actions didn't feel careful or patient-focused, and I left feeling stressed, sore, and upset. There were also moments that made me question whether proper dental safety and regulations were being followed. Basic professionalism, hygiene, and patient care should be non-negotiable in a dental office, and I didn't feel those standards were met during my visit. Going to the dentist is already stressful for many people, and patients deserve to feel respected, safe, and cared for. Unfortunately, that was not my experience here. After dealing with repeated issues and leaving in pain, I won't be returning. I hope management takes this seriously and improves their training and oversight, because patients should never feel uncomfortable or mistreated in a medical setting. read more

This dentist messed up my daughters teeth. She had 2 failed root canal's and a ton of unnecessary work done just so they can take all her available insurance money. Because of the failed root canal's she needs 3 teeth extracted and she's only 18. Never again would I ever consider coming back here. The dentist is rude to his patients and workers. Now I'm the one suffering to pay off any dental work she needs in order for my daughter to get braces!!! Don't come here please!!!!! read more

I do not recommend this dentist at all. They did not run our insurance claims like they said they would and confused us with the urgency of the treatment so we felt forced to apply for a loan. They recommended unnecessary treatments, especially Root Canals, to all their patients. Adults & children's. This is not a good dentist. Alot of complaints from the community and they take advantage of low income non-English families. All their work ends up getting infections and they try to send you to another place to pay out of pocket to treat the infection they caused. read more

Was recommended to come here by an Aunt who has had braces and work done, and she looks great! I was pretty pleased with the service and plan I received today! It's always nerve wracking for me to go to the dentist, too. I was helped by Jimmy who was very nice and gave me a great deal. I didn't feel forced to commit to anything | wasn't comfortable with, and I was able to voice my opinions and feel heard. Excited to see the outcome after the work is done. read more

Great experience. Definitely recommend Dr.Behjou. Was in and out for my cleaning . And the office looked nice

Lower Azusa dental took care of me when other dental offices tried to get me for more money and beat around the bush rather than take care of the root issue of my tooth pain. I came in with a cracked moler that was causing me to have a lot of excruciating pain. I still continue to come here regularly and I do recommend. read more

After undergoing additional dental work here, my overall experience has unfortunately declined. It has now been two months, and I am still experiencing issues with the same tooth. What has been most discouraging is overhearing staff members discuss my situation within earshot, in a way that implied the difficulties were my fault rather than complications of the procedure. The one exception has been Martha, who has remained consistently kind and supportive throughout. Overall, however, the situation has been very disappointing. read more

Extremely good service and super friendly staff I have been going there for the past 2 years with no problems ever

My daughter received a lot of treatment in this dental clinic. The crowns were put in by untrained and not qualified staff instead of the dentist which resulted in gaps and further tooth decay. I didn't find out until it was too late and several of her teeth had to be extracted. Her new dentist stated she received poor dental care from Lower Azusa Dental. read more

I've been coming here for a little bit now and I have to be honest I really don't like going to the dentist I had a very bad experience a long time ago, but here at lower Azusa dental had changed my mind my experience has been so great the doctor makes be feel comfortable the office staff especially Sophia and jimmy are so nice I really appreciate very thing they are doing for me ! thank you lower Azusa dental for your understanding and caring for my situation I finally am happy to make regular visits thank you marcy B read more

So happy I found this office! Been procrastinating because dental visits can be scary. I only reach out when needed, unfortunately my insurance assigned office always wants to book me months down the line & that didn't work for me or my work schedule. I was referred to this office by a good friend & honestly they helped me with my emergency & did take my insurance. I was able to get a transfer to there facility on the same day. I know my employer doesn't have the best coverage & many offices don't accept it. I called so many locations & just was turned away. Glad I was referred here & treated well. My respects to the team! Thank you for all your help, Jimmy. BTW Dr. BEHJOU has a magic hand to give shots read more

Stay away! See the 3 stars.. they have horrible staff, limited dentists and their financing partners double what you agree to pay if you don't pay off the loan in half the term. read more

Office is nice and clean . Staff is friendly and very helpful. They worked with my availability to get me in soon. Glad I came here

Super good dentist! went to see prices and very affordable i definitely will continue going! front desk super helpful!!

Great customer service. The staff is friendly and the offices are kept clean. My experience was great overall and they explained everything in detail. read more

I went there and got treated on time and perfectly. Everything went well! Definitely recommend this place.

Went in for some basic work. Got my appointment soon. Staff was very helpful. Happy with the service :)

Highly recommend their services. Great experience at the lower Azusa dental. Dr. B is the best doctor I have consulted for my teeth. Ever since I started the services at lower Azusa dental, my teeth and overall oral health and hygiene have been amazing. read more

I love them there. I don't do very well in a dentist office I have a phobia a very bad phobia yet Martha Cardenas helps me calm down. Sophie the receptionist always works with my crazy schedule to come in. This is why i come here they make it so much better for me. Because of them i give them a 5 star review. read more

I been coming here for YEARS! Then all of the sudden the front desk says I am not a patient anymore? My insurance says they ARE my assigned dentist. I went elsewhere. Poor showing front desk. Terrible front desk staff! read more

Great service and great care. Have been coming for over 15 years and has always been great. Martha Cardenas is great and super attentive. The type of care is excellent at Lower Azusa Dental Group. Office personnel are always calling and checking in. read more

This place is very sketchy I came in because of a tooth ache they ended up working on the wrong tooth. Said I had to reschedule and I had to pay it and was charged again by my insurance. I would keep trying to call them to fix this and they kept on hanging up on me. read more

i want to start off w that they offer a 10 $ starbucks giftcard for good reviews on yelp at this dentist so keep that in mind if you think that any of these 5 star reviews are the slightest of credible or the truth. this orthodontist doctor is very rude and not understanding when it comes to mistakes or late payments (at most a week or two late but i always paid it before the next month) the doctor would make rude comments like i shouldnt have braces if i cant afford and would ridicule me infront of the nurses and other patients. this doctor is very rude and when i spoke up to him against it he was offended and refused to do work on my teeth even after my payments were caught up to date (i waited til i wasnt behind on payments to talk my sh*t lol). if you want to be disrespected by the doctor go here (the front desk was always sweet to me though). read more

I'm gonna leave a semi-long review, so buckle up... Lers start with the moment you walk in the door. The receptionists are very polite young women who definitely are NOT rude like I read on another review. As for Martha, this girl holds the office together and manages it very well. The employees/dental assistants are all very friendly and respectful. Dr. Shahriyar Behjou is the best dentist I have ever known. I've been going here since the early 90s. I moved to another city and STILL drive 45 miles to come to this dentist, ONE WAY! I've had everything done from extractions, root canals, bridges and crowns. I'm down to just cleaning and maintenance. If I could, I would give this dentist 10 stars! BTW, just like ALL customer service employees, you get what you give! Smiles are contagious. Thanks to Dr B., mine is AWESOME! read more

Great service and never leave there unsatisfied. I highly recommend this place. I live in Chino and still drive to El Monte just because I like it here. read more

I chose this place because of the reviews and I was not disappointed. They work quick and efficient. I'm recommending this dentist office to everyone I know. read more

These people are crooks. They take advantage of people who don't understand English. My brother went in for a consultation for my nephew to get braces. They quoted him over five thousand dollars. Then they applied for a credit card for him to finance the procedures. My brother did not know he was signing up for a credit card! We went to have the charges disputed because the services were never rendered. The dental office reversed a portion of the charges and started that he signed a contract and the cancellation fee was still well over a thousand dollars. Apparently these people has done this multiple times to other victims. Do you go here they are heartless and crooks!!! read more

Trust me when I say "you should come try this place out. It's been awhile since I've been to the dentist. I was very nervous but April and the other staff made me feel very comfortable. I have a lot of work to do and just seeing the pictures and them explaining the procedure makes me want to walk out the door...lol My wife has been going here for awhile and she's happy about all the work they have done. She's really been there for me during this process and talking to her and the staff has made me feel good about getting the work done. Its been painless and quick thankfully. The price is fair and they take their time and make me feel comfortable. I really appreciate that. read more

I started bringing my son here a year ago. He's now 4 years old. I really like how they handle toddlers when he wasn't able to take X-rays. The dentist did a visual check which was great! We're here again for our 6-month check up so let's see how he does this time! I also want to point out that I love how they call me for a reminder of all his check ups! Diana read more

I have been coming here for a long time.They ard very nice and take thier time to know what's wrong with u. And fit u in when u are hurting best do torrs and staff amazing .... read more

DO NOT GO HERE! They overcharge. I have met life insurance so I have decent coverage. They did a routine scaling and 3 fillings. I got the bill and its over 700 dollars! Never in my life have a paid that much for such simple procedures. (Not to mention it's been over a month and I still can chew on the side where they did the fillings). This is not a good dental office. They are looking for suckers. read more

This is written by Michelle A Trujillo..not Michael Trujillo...Don't go here..they overcharged me for dental work I did not receive...I received two so called zirconia crowns for _ 950.00 each and one broke off in the front and now I have no tooth..the other was grinded down to be replaced with a four unit bridge.. charged 600.00 from my private insurance for a valplast lower denture I never received..I could go on and on...I go to the office and explain I keep receiving statements from finance company for 11,00 for work not performed.. Please research dentist first and make a intelligent decision read more

This ..is the worse .DO NOT TAKE UR KIDS HERE ..bad work bad .Service. My son got work done. 2 times for the same problem now ..i have to go for the 3rd time waited 2 months for them yo give me a appointment I whent over today and they said they had made a error. And that I had to wait another month. Due to them not having a open time frame this. Staff dont have any idea of what they are doing. From the office all the way to the doctors ... Save ur self time and headaches read more

Super friendly professional staff. They make you feel at home. I highly recommend this dentist.

If I could give this place zero starts I would. If I could change my orthodontist treatment center I would. Almost 2 years dealing with the crap that goes on in this place. They favor certain people and others are flat out ignored. Appointments are set up for no reason. All the guys assistants take their sweet time with female patients making small talk and once their all done they step aside and talk about their thoughts or physical of the female patient they just treated. All wile stepping into a different room where another patient has been waiting for over an hour just on the examining chair. If any of y'all value you Saturday time please look else where for treatment. These people take so long to see a patient that my son begs me not to bring him in. 9172016, been in the waiting room since 12 it is now 2 and I'm still waiting. They decided to skip my son wile they were treating every other person that came in. I never go off on places but this is just pushing the envelope. Not the 1st or 2nd or 3rd time this has happened. Nor will it be the last.... I can't wait to get my braces off. read more

If you're reading reviews on this place, STAY AWAY. I can finally write what I've been wanting to say about this place since I switched to a BETTER dentist. 1. They have so many bad reviews that, the last time I was there, they were offering to give you a $10 gift card from Starbucks in exchange for a 5-star positive review on them. No, and simply, no. 2. The receptionists are so rude, inefficient, and they don't know anything. I almost blew up on one of them because I had scheduled (2 weeks in advance) an appointment for surgical removal of a wisdom tooth that required sedation. Turns out, I show up on the day of the appointment and they tell me that they weren't going to be able to sedate me because THEY didn't submit a request to my insurance. The receptionists also discriminate you if you are not Hispanic since most of their clients are Hispanic. 3. Calling to make an appointment is a waste of time because they don't pick up the phone. 4. Dr. S. is rough, unprofessional, and filthy. While he was performing an extraction on me, he used his fingers to force my mouth open instead of providing me with something to bite on. At some point during the procedure, he removed his mask and continued to perform the extraction while constantly talking/spitting on my face. The surgery shouldn't have taken more than 1 or 2hrs. However, I was there for 4HRS because he kept on taking breaks and he would leave me sitting there for no reason so he could go and work on other people. In the end, he knew he had screwed up on my extraction and he had no option but to refer me to a specialist. When I went to the specialist, the doctor told me straight-up that he doesn't like to clean up after others. He said that it would have been the best if Dr. S. had sent me there in the first place. Also, Dr. S. did not go over the the procedure and risks that the extraction involved. These risks included temporary or permanent damage to nerves, swelling, hematoma, facial paralysis, etc. On the contrary, the specialist was patient and clear in explaining everything before he did anything to me and he was shocked when I told him the previous doctor didn't say a word. read more

Lower Azusa Dental Group - Bruising after the poorly-done procedure. - General Dentistry Near Me - El Monte, California

I found this place when looking for a dentist that accepted medical . They also had an immediate opening , So I made an appointment . I arrived to the office it was very clean, and the woman at the front desk greeted me & gave me some docs to sign. They brought me to the back to do X-rays. The guy was very nice & had a sense of humor , it helped because I was extremely nervous. Next jimmy came and explained my options , he was very knowledgeable about teeth positioning and explained the steps I needed to take to obtain the smile I want. I really like this dentist office they are friendly and passionate about healthy smiles and dental artistry if necessary. Jimmy showed me several before and after pictures of his work . I definitely recommend this dentist office. Lastly Martha was so sweet she was the hygienist that did my cleaning she was constantly checking to make sure I was content with my visit read more

Really great dentists office! They have laughing gas for sissies like me and the doctor is really gentle. The girls in the office are really nice too read more

Who hates going to the dentist? That was me before. I only went to the dentist when I needed to prior to finding Bao. I hated leaving the dentist in pain when it was only a routine cleaning. In addition to that, there is not a long period of waiting time. Now, I actually use my dental plan and see him like I'm supposed to. What's great about Bao is that he explains the procedure and tells you exactly what he is going to do. It alleviates some of my concerns since I'm a big chicken. There are times when I have gone to see him and I'm like that was it??? His great sense of humor often distracts my anxiety during the visits. My boyfriend does not have insurance and when I took him here, I found that his prices were VERY REASONABLE. He had to get some work done and I thought it was going to break the bank but it did not. Overall, a great dentist and makes you feel comfortable. read more