This place was very rough with my dental cleaning, I left with my gums stabbed multiple times, my gums were bleeding and swollen when I left. I was in so much pain and will not be coming back. The staff was nice I will say. read more

I HAD been a patient here since I was a young adult, and in the past I had positive experiences with both the staff and providers. Unfortunately, that has not been the case recently. My last visit was approximately a year ago. I work in the medical field and am familiar with insurance processes and patient care expectations. Clear communication is essential, especially regarding insurance acceptance, appointment reminders, and authorizations. In this case, communication fell short. Patients should not have to chase information that directly impacts whether they can receive care or whether an appointment is even valid. I recently followed up regarding services and an authorization that I learned had been approved over a year ago but was never communicated to me. Had I been informed, I would have returned the call immediately. Being told that voicemails were left--without any awareness of this approval--was frustrating and felt dismissive, particularly when I am proactive about managing my healthcare. During my follow-up call, I experienced interruptions and an unprofessional tone. In healthcare, listening and acknowledgment are not optional; they are foundational to patient care. Even when staff may disagree with a concern, patients deserve to be heard and spoken to respectfully. I understand that healthcare is demanding, but professionalism and empathy are non-negotiable in this field. Poor communication and dismissive interactions erode patient trust and disproportionately affect patients who may have language barriers or limited understanding of insurance systems. Overall, the level of care and communication I once valued here has noticeably declined. I hope this feedback is taken seriously and used to improve patient interactions, communication practices, and overall standards of care. At this point, I'll be doing what many patients likely do when trust and communication break down, seeking care elsewhere. read more

I've been a patient here since I was a kid, and I can't say enough good things about Dr. May and the whole team. I just got my wisdom teeth removed today , and the process was incredibly quick it literally only took about 10 minutes! Dr. May was super professional and clearly amazing at her job. I felt comfortable and in good hands the entire time. I Highly recommend this dentist if you live in the city of El Monte and want really good dentist to take care of you .thank you so much may I really appreciate the work you performed on me today ! read more

Excellent service and a very caring team. The dentist and staff are professional, gentle, and take time to explain everything. The office is clean and welcoming. We have been coming here years. read more

It is a comprehensive all in one dental center. The chief dentist is very caring and nice and skilled. My mom went in for a teeth extraction and it was infected and she gave her an antibiotic injection. Now she's waiting for her soft dentures approval from her medicare insurance. They speak Mandarin, Cantonese, and Spanish. It's a great community resource for immigrant families. read more

Office experience is horrible. You're scheduled an appointment, but they don't take you in till after 2+ hours.

Got my wisdom teeth extracted from here, super quick surgery, took maybe 30 mins. Dr. May is super smart and extremely nice. Front desk ladies are respectful and provide mouth rinse for patients. Definitely recommend it here!! read more

Appointment at 1 pm. Two patients before us but waited until 2pm to call us and a receptionist shows unpleasant behavior - treated us like we owed them an apology. Just thought of changing the dentist. read more

Bad experience dont ever come here! Teeth will get infected soon after their bad work and you have to remove your teeth later, dont do crown here and there are many good dentist outside except here! read more

Went in for a check up & needed work done. I got my teeth cleaned the first appt. Then on my second appointment I got 3 teeth extraction, dental filing & a deep cleaning. Everyone there is nice, the office is nice. And my tooth removals all went well, I didn't feel a thing! 10/10 service will be returning to finish my other tooth extraction soon! I will be referring family & friends here:) read more

Don't bother coming here if you're searching for a new dentist. I originally wanted to find a dentist closer to home but I see that I should not have changed dentists...at least to this office. Appointment time: 2:00 pm (arrived 1:58 pm) Time when left: 3:45 pm Front Desk: no one greets you and you don't really know what you're doing because no one talks to you. They do temperature checks and give you mouthwash to start when you check in. X-ray : I've NEVER had an experience as terrible as this. The lady took 53 pictures because she couldn't get the right angle and that's never been a problem for me before. We spent about 40 minutes doing this. Biting on the little board hurt my mouth so bad and caused a little bleeding. They need to upgrade because no other dental office felt like this or they need to train their techs better. - also just want to add that the X-ray tech touched the inside of my mouth and then typed on a non clean keyboard and took the picture by touching the switch on the side with the same hand she put in my mouth. The whole area was a bacteria breeding ground. They need to learn hand hygiene because the lady did not wash her hands and the surfaces were NOT wiped down. Instead of general teeth cleaning they wanted me to do a "deep clean" so I left. They wanted to charge extra money for a deep clean and since my insurance didn't cover a "deep clean" completely (80% coverage). Mind you, I don't have severe plaque or cavities. I've never had a dental office tell me I needed a "deep clean" instead of general cleaning. read more

This place straights up lies to your face. Firstly, for someone who has been religious about going to the dentist every 6 months since I was young, the owner doctor tells me that I need a deep cleaning. I asked her why & what is the evidence. She says that everyone starts with a deep cleaning here. EVERYONE?? I used to work at a dental office, you are suppose to measure the gum height along with having bone loss & calculus in order to diagnose a deep cleaning. The doctor did NONE OF THAT! After confronting the doctor, the doctor said that "today we will just do a normal cleaning". Then the same assistant who took my x-rays was about to lie me down to do my cleaning. I asked if there was any hygienist available? The doctor said "not today, she comes on other days". So I decided to reschedule because I did not want an unlicensed ASSISTANT to do my cleaning. A couple days later, I called back to schedule my cleaning and specifically requested for a hygienist. The front desk worker who picked up said that they don't have any hygienists that work here. THIS MEANS THAT THE DOCTOR STRAIGHT UP LIED TO MY FACE! read more

do not go over there they lie to you about your teeth and the long waits and they can give you attude

Dr May is very caring and all my family comes here. Staff are friendly and amazing. Lupe their officemanager is knowledgeable. Worth trying and you dont feel any pain at all when she removed my tooth. Painless dentist and kind. read more

Honestly one of the best experiences I've had. I am highly terrified of going to the dentist and bad enough I had to go to get 2 root canals. But honestly the doctor and the assistant made me feel so comfortable and made sure I felt zero pain during the 2 root canal treatments. I was in the chair for about 2 hours but honestly totally worth it. Also had to get a cavity filled but other than that it was just amazing. Felt zero pain and even after I left and the anesthetic wore off I still felt no type of soreness or pain. I would give this place a solid 10 out of 10 !!!! read more

Wrong place to go, I had a filling done here and it still continued hurting, went back and Dr. Naing told me it was normal that my teeth were sensitive but the pain continued!! I went to a different dentist took X-rays and guess what? I still had cavity in on the filling that Dr. Naing did. This place doesn't care about the Clients they only care about charging the insurances!!! My last visit was July 2019! read more

May Valley has been great with my family and our dental needs! From braces, to fillings, and wisdom teeth removal. They are always attentive and helpful with answering any questions! read more

Dr. Naing is a truly knowledgeable and talented dentist. She would always take the initiative to explain any issues with my teeth and gives me advice on what I can do to maintain healthy teeth. Her office is nice, warming and clean. Her staff is friendly too. It is always easy to make an appointment with them. read more

I TRULY Express how grateful and happy I am I chose this Dentist.Because of her I SMILE AGAIN. She is so Gentle and Caring Her work is EXCELLENT. The staff is Friendly & Helpful I HIGHLY RECOMMEND THIS DENTIST read more

I give this place zero Stars. Dentist is VERY UNPROFESSIONAL in the way she speaks to patients. When she hurts you she continues on with no apologies. I only went back because they put in a crown and after 1 week it crack from eating pizza and wings. NO I wasn't chewing on the bone as she said!!! Just crappy work and materials! Been to MANY dentist in my lifetime and never has one spoke to me with the way she did and throughout all visits I was polite and never rude! I will take my insurance elsewhere! read more

I got 2 root canals here; one was good and the crown fit well, while the other crown popped out. It was just a little over a year when I got my procedures done, so I was no longer under warranty of the crown. I had to paid to get the crown replaced. Now, about 3 years later, this same crown came off when I was flossing today! I don't know what to say. I paid a lot for the crown, expecting it to last more than 5 years and here I am with the same problem. This would be my third time getting a crown for the same tooth. I don't think so!!! I am not coming back here ever again after this horrible experience. This place over charges you, but I do not mind as long as the materials they use lasts! I am looking for a new dentist! I DO NOT RECOMMEND. read more

I called them how much is normal cleaning Teeth price and they told me on phone, when I told my friend and he get there they said need to pay 49 buck X-ray fee, and the cleaning price is unknown even is old patient..... the Chinese front desk old lady said if after x ray when dentist tell the correct price if not satisfy then u r welcome to leave! I never heard of dentist can make up the cleaning teeth price whatever they want...1st time in my life!!!! After this me and my 2 sons will switch dentist, they are very smart.... read more

I am a mother of 3. I am picky when it comes to my kids. Bringing them here with May has been the best choice. She is amazingly wonderful with kids. May has always had the time to educate us on keeping a healthy smile. The front staff talks to you about what to expect and always calls to remind you about your appointment along with a courtesy text. For a mother of 3 reminders are so helpful we go through what we are needed to do the day of. We review our last visit. We talk about our next visit. Nothing gets unsaid. Very professional. Restrooms and lobby is always clean. Staff is clean. Equipment is always updated and well sterilized. You will not be disappointed. read more

The doctor and the nurses are VERY unprofessional. They didn't let us talk and was rude because we "interrupted" them with concerns. The cavity fillings they did are HORRIBLE as well. They cracked apart and left more cavity inside to grow. I went to another dentist and they didn't see any of the concerns this dental center claimed I have. Never ever going here again. Avoid! Avoid! Avoid! read more

Me and my siblings have been going here for 20 plus years and now that we are grown and have our own kids , we all bring them here.The staff is absolutely amazing I can personally say they go above and beyond from experience. Highly recommend. read more

Been coming to this dental office for 18 years. My general dentist is always amazing and her staff is just as wonderful. The work on my teeth has been exceptional...whether it is a cleaning, filling or crown. Wouldn't go to any other place! read more

May Valley Dental Center - With my favorite Dentist! - General Dentistry Near Me - El Monte, California

Been coming here for the past 4 years and let me tell you this is an amazing place . They treat me as Family my doctor is the best always caring about my needs and making my visits remarkably great . Place is clean and customer service is always friendly so attentive with my needs . Best affordable dentist place ever . read more

The only reason I gave them a one star because my son is ok. But they are truly unprofessional starting from the recipient to the Dentist. They are all bull and Money hungry people that will prolong your work so they can make money out of your insurance. Avoid this place a joke and waste of time . read more

People that work there are nice but after that the service is bad . First thing their equipment are dirty . When I was getting my xrays done she had gloves and obviously put those things in my mouth but once she had it in place she would go in the back and take the photo but she'll touch the wall(and that was dirty as well you can see the dirt marks on it ) with hers hands then put her dirty gloves in my mouth again . I was getting a cleaning by the same lady and omg she was literally drowning me with water multiple times . I was so scared . I was extremely nervous coming in and that made it worse . Next I needed two root canals . When they worked on my teeth the lady was extremely taking out all liquid in my mouth my lips got so dry and cracked , my tongue was also really dry.. So when they did the xrays again the equipment in that room was extremely dirty as well then of course she touched that then put her fingers in my mouth . Surprisingly it took around a hr to do both but waited 1:30 to be called in and I came on time . So the weird thing is you can tell I got some work done on my teeth . The color is pink and when I tried flossing it ,it wouldn't go all the way so I guessing she didn't separate the teeth . I've gotten one rooT canal else where and it looked flawless the color matched my teeth , the teeth were separated and took a hr to finish that one so that's what I expected when I came here but nope and days later I still have pain on my teeth . In two other dentist I went to they gave me meds and waited for the infection to go away before starting the work but here they start it then give the the anabiotic's . Wish me luck on my teeth now read more

Where do I start, Firstly My family and I have been patients of Dr. Naing since I was a young child and I am now 35 years of age. She is not only an amazing doctor but she treats her patients with love, care, and respect. Seriously I've had quite a bit of work done over the years and Honestly her hands are like magic, you do not feel a thing. She explains step by step process, she guides you through any procedure! The staff is awesome, they embody what customer service should be! I recommend to anyone looking for a dentist, head to "May Valley Dental Center" Thank me later!!! Extra perk: They are open on weekends!!! read more

I've been a patient of this clinic for over ten years and have referred several people here as well. Prior to showing up for my appointment I had called and confirmed the appointment. When I showed up for my appointment the receptionist claimed there was no appointment albeit the appointment was confirmed. I took the extra step and verified my insurance benefits prior to showing up. She said that she called me and said there was no appointment ever scheduled and they claimed they couldn't see me for 6 months." I asked if that's the case why would I show up?" This was a lie I never received any call stating that. Fortunately, I found a better dentist, closer to my house and had better customer service skills. read more

Been a patient for over 5 years ,definitely recommend this place ,Dr N is amazing dentist !!!I couldn't be more grateful !she has done a hand full of procedures on me from root canal to crowns and she is phenomenal.Her staff is carrying ,respectful and clean !If your in need of a new dentist ,you should most definitely check this place out !!! read more

We have been coming here for 10+ years. Dr. May is best of her class. She is professional and caring to her patients. She is quick and get to the problems! Will recommend her to anyone!!!! read more

I knew Dr Naing for more than 3 years and since then she is my favorite dentist. She takes care not only my dental needs but also my dental insurance coverage. She always explain to me information about my dental procedure and coverage of my dental insurance before going to proceed. I love her latest dental equipments and her friendly staffs. I introduced my uncle and friends from Union Pacific Railroad to May Valley and they thank to me. Absolutely wishing her shiny five stars all the time in her career. Thanks. read more

May Valley Dental Center - Spacious and comfortable seats in M.V.D.C. - General Dentistry Near Me - El Monte, California

$$ Crooked dental practice. $$ I went in for a general teeth exam/X-rays for the $25 special I saw on an ad. The dentist that worked on my teeth was the wife of the owner. I believe her name was May, but I am not sure. She was incredibly kind and friendly while she was examining my teeth. Afterwards, she told me I had 9 cavities and quoted me at $900+ to get them all fixed. Because she quoted at such a high price, I put my dental needs on hold and decided to wait until I went home for the holidays (6 months later) to work on my teeth. My uncle is a dentist back at home, and he gives me free dental care. When he examined my teeth, he told me I had ZERO cavities. What May Valley claimed to be "cavities" was just plaque build up that was removed from my uncle with a basic teeth cleaning. Do not let these crooks fool you. I highly recommend getting a second opinion from another dentist before getting work done by May Valley. read more

Go to May Valley if you have extra time and extra money to burn!!! I just went to May Valley dental to check out my teeth, and the Dr. said I have 10+ cavities, need Deep Cleaning, and she also said that my crowns are not Good which are need to be changed!!! They gave me an estimated fee for $3000+ to complete my treatment... I am so confused because I always have my dental checkup for at least once a year!! So I WENT TO another dental clinic which also in El monte in the same WEEk.... and I didn't tell the Dr. how many cavities May Valley said I have.... They said... I have only 2 small cavities, and I need a regular dental cleaning and My crowns are all FINE.... I can't believe this!!!! Please DO NOT recommend May Valley to your friends and family!!! Unless you hate them!!! read more

Well, it was a horrible experience PERIOD Front desk people are not nice at all! They talk to you in a rude and disrespectful manner. I filled out a form to have a check-up and waited for 30 min and no one bothered to look at me, as if I were invisible. It's really funny how you pay to get an X ray, then when you tell them you want to just get the X ray to go somewhere else, they ask you to pay another 20 bucks so they could print it out on a piece of PAPER! It's RIDICULOUS! Go for a consultation? Then wait to be surprised! The estimate is ridiculously overpriced! Give them a call and you will know exactly what I'm talking about! read more

DISAPPOINTED!!! I usually go to the dentist in temple city. Their machine are old but they do a great job. But I decided to try somewhere new and closer to my house. I was really disappointed. Just went there a few days ago for my very first time. Thought this place would be great because of the positive reviews but I was wrong. NO MANNERS and RUDE!!! Front office lady was generally nice but the dental assistant was RUDE. Felt like I was just a number. When I did they X-ray for my teeth, the assistance was not sincere and didn't care if it hurt. And when assisting the dentist with my teeth, water in my mouth was going everywhere and even down to my neck but yet they didn't seem to care or even notice. Not once did they ask me if I was okay or stop the water. I had to stop the water myself. I will never go there again. Going back to my regular dentist in temple city. read more

I like this place, I went to this place for about 12 years, the staffs here are very nice and care about their patients, office always busy so make an appointment before you go, Dr Naing is my favorite dentist ever, she doing great dental work that other dentist I saw can not compare with, she is really care about her patients' needs, recommend everyone to see Dr Naing! read more

I've been going here for years and I feel very comfortable with them, which is saying a lot for a dentist! I've got bad teeth genes and really do need to floss every day. I was told more than 10 years ago by a dentist that I needed 6 crowns (not May Valley, of course) and haven't gotten any, thanks to my Sonicare toothbrush, flossing, and May Valley. Heck, I've sometimes come in with bite pain or sensitivity, afraid that THIS WILL BE THE DAY that I finally need those crowns. They take the x-ray, poke around a bit, then tell me they don't see any decay and that it's probably from stress. One time, one of my front teeth (one I know that I'll need a crown for eventually) had bite pain and when I told May, she reinforced it with some material in the back, instead of telling me I needed a crown ASAP. Needless to say, I trust that she won't overtreat me. If a filling is shallow, she won't use local anesthetic and I've been fine. (And when I do need it, she does that well too! I once was seated adjacent to an older lady getting a crown, and she had absolutely no idea what they were doing, because the anesthetic was so good. May had to explain exactly what they did and were going to do next.) Yes, she has recommended deep cleanings with antibiotics, filling replacement, mouth guard, and veneers for me, but you can say no and they won't pressure you into it. I mean, if I've come in with bite pain and a lot of fillings, I would think I'm pretty ripe for being persuaded into getting crowns, but nothing on that from May yet. You have to know your situation. As for the low reviews that observe an impatient staff, my observation is that not every staff member's first language is English. I'm Asian and the direct, almost brash behavior is fairly typical for someone from Asia whose first language isn't English. Also, keep in mind that first-generation Asians are often clueless about mental illness (a well-noted cultural thing), so if you're sensitive to that, it's probably best not to come here. All in all, May and her hygienists do their jobs well, and I will continue to come here as long as I possibly can. read more