I originally came to this dentist because it was close to my home. They take my insurance and they…read moreare open late. I appreciate the thoroughness of Dr. Wang and Assistant Jenny. They got me set up for cleaning and cavity fillings. They showed me the exact teeth that needed care and walked me through the filling process. It was reassuring since I am nervous with this stuff. Their assistant Ethan was also helpful in scheduling and calling to remind me of my appointment. This place is cleanly and it seems as they take good pride in their equipment, their customer care, and their overall service.

1st and foremost, I go in and get my dental exam. Then they come back to me and say that I have a…read more8400.00 out of pocket. They tries to explain or better said justify why! I then called my provider and I find out that I'm 100% covered, no maximum cap, no deductible, no co-pay but that some procedures might need approval. That being said, why did I received a 8400.00 out of pocket charge. With no approval or denial if that was the case. I called my provider and they have no record or a call or activity through the imfomus portal. No record or any requests what so ever! Needless to say I will not be getting any services at this facility and report them to my provider. Maybe they can make a decision as to whether they should remain in network. Wow I forgot to mention that earlier, about this dentist office being in network! I would think long and hard when deciding to come to this dentist office.

Front desk is very kind and helpful! They'll answer any questions and are overall welcoming…read more The dental staff are very good at their job; they constantly asked if I was doing okay and will help with your bite. I came in for a chipped tooth, and the appointment was speedy!

Angel Dental is Amazing! I've been coming here for over a decade. The service is fantastic, the…read moredoctors are great and they have decades of experience. Let's not forget the office; Maribel and Brenda are super friendly and always a pleasure to deal with. They get the job done every time and with a smile. Definitely well recommended for everyone.

Front desk is very attentive. Dr G is a great Doctor! Very efficient. I had a toothache and was…read moreable to get an appointment the same day I called! Pricing is reasonable and pain free. Thank you Dr G!!!

Great service, very good work, very reasonable price, great group of people working there.read more

I currently have Delta Dental as my insurance. That being said, I made an emergency appointment for…read moreFriday January 31st, 2025. The receptionist was extreemly rude because I could not generate a Delta Dental ID card. I explained that I called Delta Dental and asked for a card. They explained that I do not need a card as I am already giving the dental office my drivers license, social security number, and they have my file open in their computer. I opened the Delta Dental app and tried to show the receptioist the blurb where it clearly states that I do not need an ID card. I just wasted a day and I am still in extreem pain. I will post a picture of the screen shot I took where it clearly states, that I do not need an ID. Also, for clarification. This took place at Dr. Tessie T Sy, DDS office in El Monte, Ca 91732. If it were possible, I would give them a zero. Finally, I hope the receptionist states that I am lying and generates camara footage. I was not rude, use bad language, nor was I loud. I did however state that I was extreemly upset and that I would post a bad review.

It's always good to be here at the office of Dr Tessie Sy ,seeing her assistant lily all warm…read morewelcome and the procedure i needed and clearance for my knee replacement are all great ! Even to see Dr Tiffany Sy as well . Thank you Dr. Sy and God Bless your Business and you all

Lower Azusa Dental Group completely changed how I feel about going to the dentist. The entire team…read moreis patient, compassionate, and professional. I felt heard and taken care of from start to finish. The office is very clean. I didn't feel uncomfortable at all. Highly recommend this office for anyone looking for great dental care in a welcoming environment.

Estoy muy decepcionado/a con mis experiencias en este consultorio dental y siento la necesidad de…read moreadvertir a otras personas. El empleado que me atendió, Luis, fue muy grosero y poco profesional. Desde el inicio, su actitud me hizo sentir incómodo/a, y la manera en que manejó los instrumentos fue descuidada y brusca. Me lastimó varias veces durante la cita y no fue nada cuidadoso, incluso cuando era evidente que yo estaba con dolor e incomodidad. Lo que más me molesta es que no fue un incidente aislado. Ya he tenido problemas en este lugar antes, y cada visita parece ser peor que la anterior. Esta vez la experiencia cruzó un límite. La forma en que Luis se comportó me hizo sentir inseguro/a como paciente. Sus acciones no se sintieron cuidadosas ni enfocadas en el bienestar del paciente, y salí estresado/a, adolorido/a y molesto/a. También hubo momentos que me hicieron cuestionar si se estaban siguiendo las normas básicas de seguridad e higiene dental. La profesionalidad, la limpieza y el cuidado del paciente deberían ser obligatorios en un consultorio dental, y no sentí que se cumplieran esos estándares durante mi visita. Ir al dentista ya es estresante para muchas personas, y los pacientes merecen sentirse respetados, seguros y bien atendidos. Lamentablemente, esa no fue mi experiencia aquí. Después de enfrentar problemas repetidos y salir con dolor, no regresaré. Espero que la gerencia tome esto en serio y mejore la capacitación y supervisión, porque ningún paciente debería sentirse incómodo o maltratado en un entorno médico. I'm extremely disappointed with my experiences at this dental office and feel the need to warn others. The employee who worked on me, Luis, was very rude and unprofessional. From the moment he started, his attitude made me uncomfortable, and the way he handled the tools felt careless and rough. He hurt me multiple times during the visit and was not gentle at all, even when I clearly showed I was in pain and uncomfortable. What bothered me most is that this is not a one-time issue. I've had problems here before, and each visit seems to be worse than the last. This time, the experience crossed a line. The way Luis behaved made me feel unsafe as a patient. His actions didn't feel careful or patient-focused, and I left feeling stressed, sore, and upset. There were also moments that made me question whether proper dental safety and regulations were being followed. Basic professionalism, hygiene, and patient care should be non-negotiable in a dental office, and I didn't feel those standards were met during my visit. Going to the dentist is already stressful for many people, and patients deserve to feel respected, safe, and cared for. Unfortunately, that was not my experience here. After dealing with repeated issues and leaving in pain, I won't be returning. I hope management takes this seriously and improves their training and oversight, because patients should never feel uncomfortable or mistreated in a medical setting.

some of the ladies here can be quite rude but fernando was so sweet!! Very kind and helpful. Great…read morecustomer service with Fernando! Thank you

Excellent Experience with AltaMed El Monte…read more I want to sincerely thank Maria for her outstanding help and professionalism/ dedication throughout this process. She personally handled faxing my acupuncture referral letter from Dr. Juan Miguel Dela Cruz to my physical therapist, ensuring everything was sent accurately and on time. Thanks to Maria's efforts, the referral was received by my physical therapist, moving me one step closer to getting approval for my acupuncture treatment related to my hip condition. When additional information was needed to complete the approval, Maria stepped in right away and followed up without hesitation. Her responsiveness, reliability, and attention to detail truly made a difference. I can't thank Maria enough for making what could have been a frustrating process smooth, efficient, and stress-free. Maria's support is the reason this process kept moving forward, and I'm extremely grateful for her professionalism & care. Thank you so much, once again Maria!

Dr. Lin and his staff are extremely professional and welcoming. You can tell right away that Dr…read more Lin takes oral health very seriously. My teeth were long overdue for a cleaning, and I honestly couldn't believe how squeaky clean he got them. What I really appreciate about Dr. Lin is that he genuinely cares about his patients. He recommends good habits and explains things clearly, but never once tried to upsell unnecessary procedures. That alone says a lot. He's truly a dentist who cares wholeheartedly about his patients. Parking was also easy. There's street parking right in front of the clinic, plus plenty of private parking in the back. Highly recommend!

Dr. Lin, I definitely reccomend! He is knowledgeable and takes his time! Very patient focused,…read morewhich I really appreciate and also takes a preventative stance when it comes to oral health! I had a very pleasant experience and would reccomend to anyone looking for a new dentist!!! The office is clean and the staff are very caring!

I have been looking for a new dentist after not being satisfied with my former dentist office. I…read morewish I found this office sooner. Everyone is very nice and helpful. The office itself is clean and they use very current equipment and technology. Dr. Kanemaki was very good at giving me options for my care. Even told me things my previous dentist didn't tell me. My wife saw -a different dentist but also said her experience went very well. I highly recommend Dental Care 32 to be your dental office you go to. Parking is in the lot directly across the street in the moose lodge or on the street.

Dental Care 32 Dr. Trent Kanemaki…read more 11525 Lambert Ave, El Monte, CA 91732 6264435900 Call & Text My first impression of any place usually begins with parking which is great, and what truly stood out at Dental Care 32 was my initial phone call. The representative was incredibly kind, professional, and patient, taking the time to answer all my questions--even though I wasn't yet a patient. This genuine act of kindness and service set this dental office apart from the very beginning, making me proud to call it my dentist. Parking is also a breeze, with plenty of spots available across the street at the Moose Lounge parking lot--having over 30 spaces is definitely a plus! I was originally referred here by my brother Gus years ago when it was still called Hitomi Dentistry. After Dr. Hitomi's passing, the practice became Dental Care 32, and the high standard of care has remained consistent. From my first visit to every appointment since, great service, professionalism, and warmth have been exceptional. I used to dread dental and doctor appointments due to past traumatic experiences elsewhere, but here, I genuinely look forward to my visits. The entire staff is welcoming, professional, and incredibly skilled. The front desk team treats everyone with kindness and respect, which is refreshing to see. I want to recognize the wonderful team members I've had the pleasure of meeting, including Arely, Anna, Maria, Brenda, Serena, Olivia, Dr. Kanemaki, and many more who deserve acknowledgment. Dr. Trent Kanemaki, Serena, Olivia, Anna, and the rest of the team provide thorough, gentle care, checking in with me throughout the process and explaining everything clearly. Their work is both efficient and high-quality. The office itself is spotless--from the waiting room to the gender-neutral, single-use restroom to the dental chairs--featuring a modern, beautifully decorated, and well-organized space that feels welcoming. The seating options are comfortable for both adults and children, adding to the thoughtful environment. This is truly the best dental office I have ever been to, and I highly recommend Dental Care 32 to anyone looking for top-notch dental care.

Serenity Dental exceeded my expectations! Dr. Reza and Dr…read more Janet are great dentists. Dr. Reza was able to assess my tooth problem. I don't have any tooth pain after my visit. I highly recommend this office to my friends and Family. The office is clean, smells amazing, and welcoming!

Serenity Dental is the best! There are people who are good with teeth and people who are good with…read morepeople, but everybody here is wonderful with both. Dr. Reza and Dr. Janet are both professional with their work while having stellar bedside manners. Along with their dental assistants (I have met Michelle and Selena so far who have been nothing but sweet and skilled), they all are quite a dynamo team. The office is clean and well managed, and the way they do things is accommodating in any way you could expect from a dentist's office and beyond. They are efficient and thorough with their work, and they have weekend availability, which means I don't have to call off work! Yay!! Being adults trying to navigate this crazy world, having people you can rely on becomes more and more crucial. The team at Serenity Dental encompasses the kinds of people you want in your life for the long term because you know they will ALWAYS be team you and your teeth.

I've been a patient here since I was a kid, and I can't say enough good things about Dr. May and…read morethe whole team. I just got my wisdom teeth removed today , and the process was incredibly quick it literally only took about 10 minutes! Dr. May was super professional and clearly amazing at her job. I felt comfortable and in good hands the entire time. I Highly recommend this dentist if you live in the city of El Monte and want really good dentist to take care of you .thank you so much may I really appreciate the work you performed on me today !

I HAD been a patient here since I was a young adult, and in the past I had positive experiences…read morewith both the staff and providers. Unfortunately, that has not been the case recently. My last visit was approximately a year ago. I work in the medical field and am familiar with insurance processes and patient care expectations. Clear communication is essential, especially regarding insurance acceptance, appointment reminders, and authorizations. In this case, communication fell short. Patients should not have to chase information that directly impacts whether they can receive care or whether an appointment is even valid. I recently followed up regarding services and an authorization that I learned had been approved over a year ago but was never communicated to me. Had I been informed, I would have returned the call immediately. Being told that voicemails were left--without any awareness of this approval--was frustrating and felt dismissive, particularly when I am proactive about managing my healthcare. During my follow-up call, I experienced interruptions and an unprofessional tone. In healthcare, listening and acknowledgment are not optional; they are foundational to patient care. Even when staff may disagree with a concern, patients deserve to be heard and spoken to respectfully. I understand that healthcare is demanding, but professionalism and empathy are non-negotiable in this field. Poor communication and dismissive interactions erode patient trust and disproportionately affect patients who may have language barriers or limited understanding of insurance systems. Overall, the level of care and communication I once valued here has noticeably declined. I hope this feedback is taken seriously and used to improve patient interactions, communication practices, and overall standards of care. At this point, I'll be doing what many patients likely do when trust and communication break down, seeking care elsewhere.